# Blackjack 21: Octro Black jack — user reviews > 19 indexed App Store user reviews of Blackjack 21 by Octro, Inc., rated 4.70/5 from 1,293 ratings. - Source: https://appshunter.io/ios/app/blackjack-21-octro-black-jack/id6446476724/reviews - App overview in markdown: https://appshunter.io/ios/app/blackjack-21-octro-black-jack/id6446476724.md - Rating breakdown: 5★ 1,079 · 4★ 113 · 3★ 56 · 2★ 18 · 1★ 27 ## What do users think of Blackjack 21? Overall sentiment: negative **Pros** - 👍 Great game - 👍 Fun and easy to play - 🎨 Best graphics ever **Cons** - 🐛 Rigged algorithm - 🐛 Broken game experience - 🐛 Suspicious dealer behavior - 💰 Coins disappearing **Commonly reported bugs** - Slots not working - Blackjack game broken - Dealer always gets 20 **Most requested features** - Add roulette option - Implement private lobbies ## Most critical reviews (10 lowest-rated) ### 1/5 — This game is good but *2025-04-18* My chips went from 2 billions but then the morning i woke up it shows me it is negative 2 billions and i have to watch adds to get my chips back. **Developer response:** Hi, we're sorry to hear about the drop in your chip balance and understand how frustrating that is. We'd like to look into it and make it right. Please email us at support@octropoker.com with userid, and our team will review your account and restore any chips if a verified error occurred on our end. Thanks for your patience! Best regards, Octro Poker Support Team ### 1/5 — Raised bets *2025-04-16* I went to raise my bet and it didn’t work **Developer response:** Hi there, we're sorry to hear the raise bet feature didn't work for you. We'd like to look into this and get it fixed. Please email us at support@octropoker.com and our team will investigate the issue. Thanks for your patience! Best regards, Octro Poker Support Team ### 1/5 — The computers algorithm wins every hand to ensure that I continue to purchase chips. *2025-03-07* The game is rigged! **Developer response:** Hi there, thanks for your feedback. We want to assure you that Octro Poker uses a certified RNG (Random Number Generator) for fair card dealing. Outcomes are completely random and are not linked to whether you buy chips. Purchases have no effect on your chances of winning. If you'd like us to review your account, please email us at support@octropoker.com and we'll be happy to look into it. Thanks for playing! Best regards, Octro Poker Support Team ### 1/5 — Slots Support *2024-10-11* It’s Not Letting Me Play Slots And It’s A Major Inconvenience Please Fix **Developer response:** Hi there, we're sorry to hear the slots aren't loading for you. We'd like to get this fixed. Please email us at support@octropoker.com and our team will investigate the issue and help get you back to playing. Thanks for your patience! Best regards, Octro Poker Support Team ### 1/5 — Ripoff *2024-08-02* Ripoff, wins 90% of the time…. ### 1/5 — Blackjack Game is broken *2024-06-05* I just see a dealer, white background, no table, no card animation. What happened? The game worked previously. Now totally broken 3D experience. **Developer response:** Hi there, we're sorry to hear the Blackjack table isn't displaying properly. That's not the experience we want, and we'd like to get it fixed. Please email us at support@octropoker.com and our team will investigate the display issue and help get it working again. Thanks for your patience! Best regards, Octro Poker Support Team ### 1/5 — illchay *2024-03-14* i’ve won over 10 mil coins on here and i was in a black jack game decided to go back to lobby and all my coins disappeared 👎 **Developer response:** Hi there, we're sorry to hear about your missing coins and understand how frustrating that is. We'd like to look into it and make it right. Please email us at support@octropoker.com and our team will review your account and restore any coins if a verified error occurred on our end. Thanks for your patience! Best regards, Octro Poker Support Team ### 1/5 — Rig *2024-02-19* The game is rig. Every time the dealer get a 10 they will alway get 20 no matter how you play you will lose **Developer response:** Hi! Thank you for sharing your experience! Rest assured, our game follows a certified Random Number Generator (RNG) to ensure fairness at all times. Each outcome is purely random, providing an authentic and unbiased gaming experience. If you have further suggestions, please don't hesitate to reach out to us at support@octropoker.com ### 1/5 — Player ruined it for me *2024-01-23* Random guy comes up nooby and down over 800k+ hitting and doubling when he shouldn’t and let the dealer pull 18, 19 & 20s. The other players in the app really control and can ruin the experience. There should be some way of turning it into a private lobby and also I think 3 people minimum before the table starts. Needs a lot of work but willing to comeback if fixed. **Developer response:** Hey DarkSoldja! Thank you for your feedback regarding the introduction of private tables. We appreciate your suggestion and are actively considering its implementation. If you encounter any issues or have further suggestions, please don't hesitate to reach out to us at support@octropoker.com. Your input is invaluable as we strive to enhance your gaming experience. ### 2/5 — Suspicious *2024-04-09* Ok game but the dealers are definitely rigged **Developer response:** Hi there, thanks for your feedback. We want to assure you that Octro Poker uses a certified RNG (Random Number Generator) for fair card dealing. The dealer has no influence on outcomes, and every card is dealt completely at random. If you'd like us to review your account, please email us at support@octropoker.com and we'll be happy to look into it. Thanks for playing! Best regards, Octro Poker Support Team ## Most praised reviews (9 highest-rated) ### 5/5 — Good *2026-01-16* Good ### 5/5 — My thoughts *2025-11-29* Almost like being at the table 😃 Fun game ! ! ! 👍 **Developer response:** Thank you for the 5-star rating! We're thrilled the game feels almost like being at the real table. Good luck and have fun at the tables! 👍 Best regards, Octro Poker Support Team ### 5/5 — Great Game! *2024-04-18* Really enjoying this game. Would definitely love to see Roulette added though as another option to play! **Developer response:** Hi, We're thrilled to hear that you're enjoying the game! Your suggestion for adding Roulette is noted, and we'll consider it. Thank you for your feedback and continued support! ### 5/5 — Fun *2024-04-12* Quick easy play **Developer response:** Thank you for the 5-star rating! We're glad you're enjoying the quick and easy gameplay. Good luck at the tables! Best regards, Octro Poker Support Team ### 5/5 — W game *2024-03-30* Fun game tbh **Developer response:** Hi shshsvshabajdnsja! Thank you for your fantastic review! Sharing with friends would help spread the joy. If you have any questions or need assistance, please don't hesitate to reach out to us at support@octropoker.com. We're here to help and appreciate your support! ### 5/5 — Cool dope *2024-03-20* Fire amazing dope cool **Developer response:** Hi OfficialMrTokes! Thank you for your fantastic review! Sharing with friends would help spread the joy. If you have any questions or need assistance, please don't hesitate to reach out to us at support@octropoker.com. We're here to help and appreciate your support! ### 5/5 — Perfect Game *2024-03-20* I Love Octro Blackjack game and I get to play alot on my free time **Developer response:** Hi D@wnbr3@kingDr3ams! Thank you for your fantastic review! Sharing with friends would help spread the joy. If you have any questions or need assistance, please don't hesitate to reach out to us at support@octropoker.com. We're here to help and appreciate your support! ### 5/5 — Blackjack *2024-03-13* Best Graphics Ever, like a real blackjack **Developer response:** Hi Enigm@ticE@gle!Thank you for your fantastic review! Sharing with friends would help spread the joy. If you have any questions or need assistance, please don't hesitate to reach out to us at support@octropoker.com. We're here to help and appreciate your support! ### 2/5 — Waste of a download *2024-02-24* If you’re looking for a game where dealer bust 1 time every 15 rounds of black jack this is the game **Developer response:** Hi, thanks for your feedback. We want to assure you that Octro Poker uses a certified RNG (Random Number Generator) for fair card dealing. The dealer's outcomes are completely random and follow standard blackjack rules, with no bias built in. If you'd like us to review your account, please email us at support@octropoker.com and we'll be happy to look into it. Thanks for playing! Best regards, Octro Poker Support Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*