# Blackjack Live ™ Casino 21 — user reviews > 225 indexed App Store user reviews of Blackjack Live ™ Casino 21 by Tapinator, Inc., rated 4.80/5 from 1,515 ratings. - Source: https://appshunter.io/ios/app/blackjack-live-casino-21/id6450670256/reviews - App overview in markdown: https://appshunter.io/ios/app/blackjack-live-casino-21/id6450670256.md - Rating breakdown: 5★ 1,398 · 4★ 47 · 3★ 13 · 2★ 9 · 1★ 48 ## What do users think of Blackjack Live ™ Casino 21? Overall sentiment: positive **Pros** - 👍 Engaging live hosts - 🎉 Fun and interactive gameplay - 💰 Generous opportunities to earn free chips - 🤝 Friendly and welcoming community - 🎓 Helpful hosts providing game advice - 🎥 Realistic live dealer experience **Cons** - 🐛 Occasional bugs and disconnections - 🤔 Perceived unfairness or rigging of the game - 🙅‍♀️ Strict moderation leading to unwarranted bans - 💰 Concerns about high chip consumption/costs **Commonly reported bugs** - Disconnections during gameplay - Inability to split certain hands - Inconsistent game mechanics **Most requested features** - Additional game modes and side bets - Faster bet processing time - More variety in host personalities - Improved customer support responsiveness ## Newest reviews (16 of 225) ### 3/5 — Good game bad hosts *2026-07-24, version 1.23.1* The game is great just a cool ordinary game very basic very good AND I LOVE THE IDEA of live hosts but when I think of it Mason and Exa are really cool people but the worst one is tish I say a simple little joke and she says if you keep joking I will mute you for trolling no entertainment at all from her and I have noticed that in all of the other hosts tish has the least people she said she was doing other work during the games this idea has SO MUCH POTENTIAL but all I recommend is better hosts and entertaining ones too ### 5/5 — ADDICT 🤪 *2026-06-04, version 1.22* I wasn’t looking for an addiction but Oh boy! I play this every free chance. It’s rare to find a game with superior staff and customer service. While I do wish the dealer didn’t reshuffle every time with 6 decks, I do understand why! Thank you BJ Live for a quality game and a perfect concept. ### 5/5 — So fun *2026-05-25, version 1.21.1* So fun ### 5/5 — App *2026-05-09, version 1.21* Great app ### 5/5 — Awesome Game *2026-04-30, version 1.20* Dealers are fun. Free chips and daily bonuses. ### 5/5 — Player *2026-04-23, version 1.20* This app is amazing if you love to play blackjack this is the app for you. They have amazing hosts amazing players you got a good customer support this app hands-down is the best app I have ever played on. I love it. ### 5/5 — The best Blackjack app out there! *2026-04-15, version 1.20* I really enjoy playing! I look forward on hoping in the live and socializing with the hosts and all the players. I want to shout out to Annah she’s my favorite host. But all the hosts are so awesome. ### 3/5 — 🫱🏻‍🫲🏼 *2026-04-13, version 1.20* I can't tell if the host is talk or AI. At least for the talking about your current hand and advising you of your options that seems like AI. The actual odds I'm seeing here resemble shuffle master smart shufflers in casinos. I'd love to work with these people on this app or other having apps, I was a dealer for all table games in casinos for ten years and being friends with our GM learned actual secrets. But I'm general I'd add genuine value to these products. ### 5/5 — Player *2026-04-11, version 1.20* Best blackjack app I have ever found in the market. You have amazing hosts to help you through the hands. you have customer support if you have any problems you email them this app is the best app in the market hands-down I don't know how else to do this so I've been emailing you guys you guys have not responded to none of my emails for the past four months. I've been emailing you guys for two emails the same name different Gmail iCloud you guys still have not responded to my emails it's been over 4 1/2 months and you guys been ignoring me. Please email me or look at my emails and see what I've been sending you guys that's all I'm asking. ### 5/5 — Best Blackjack ever *2026-03-31, version 1.19* I stumbled on this game looking for a decent casino card game app. Little did I know that I would find a game that has live hosts, with knowledge of the game and the ability to chat with all players and the host. It has become a staple every morning with family and friends. It great if you are trying to learn the game but after playing for several months it’s still my favorite ### 5/5 — Appreciation *2026-03-25* BJL is fun and exciting. The thrill of playing blackjack with so many friendly players it’s quiet the experience I see the excitement of winning chips and of course I see the reactions when we loses chips it’s exhilarating and entertaining! And competitive too. Thank you to all the hosts with their talents and efforts dedicated solely to the players it’s obvious that each and everyone gives their 100% to entertain during game play! Kudos to all Annah: late night queen Petra with the unforgettable laugh Sean the sports fanatic Rick royal match king Exa the sweet one Mason the calm and zen dude Wes Mr Positive Prentice the nice one Danny Mr wet fish Zach stand by me Leon Mr London Dan the man and Vegas Tim these are the hosts I’ve played with mostly and makes my game time fun! Also can’t forget Marcus the lead of all the hosts well done and thank you for all the efforts and hard work I appreciate you all! Boris you’re the best!! Ame **Developer response:** Hey Ame, we shared your review with our team and everyone is so touched! We are so lucky to have you with us, and hope you continue to enjoy Blackjack Live as we grow and improve the game year after year!!! Please email us anytime, we're always here for you! ### 5/5 — Player *2026-03-15, version 1.19* This app is amazing if you love playing blackjack this is the app for you. Amazing host amazing players and you got a good customer support team that helps you if you love playing blackjack this app is for you hands down best app out there if you love playing blackjack ### 5/5 — The best!! *2026-03-07, version 1.19* This game is awesome and the live hosts are a blast! Come join in!! ### 5/5 — Black jack live *2026-03-05, version 1.19* This app is awesome they have a great team starting at the top with tech support Boris and have many host from around the world London Spain and the United States. There are many personalities such as Marcus Annah Petra Vegas Tim Rick Sean Zach and Wes these host are great and you will love talking to them. There are many more and there is a personality that will fit everyone this app is also 24 hours a day with a host that will teach you the Black jack book with a six deck radon shuffler. So try this app and look for me I am on just about all the time ### 5/5 — Mason is the best host *2026-02-18, version 1.18.2* Such a fun and interactive app! Mason is probably one of the best hosts on blackjack live! So glad I downloaded it! I highly recommend it for some good wholesome entertainment! ### 5/5 — Fun game *2026-02-16, version 1.18.2* Great game and most hosts are pretty fun and help explain the game. Only thing that can get you is when you should stand but someone hits (everyone plays the same cards) taking the dealer bust card. But have had work the other way too. Chip give aways happen often, just don’t get crazy betting or you’ll end up buying chips to keep in the game. Customer support is great too if any issues arise. One thing I wish is I could listen to music or podcast while playing, but this game constantly overrides whatever you’re listening to and mutes it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t waste your time or money *2026-06-22, version 1.22* Boring app, another pretend ‘ RNG ‘ 10 deck etc.. You’ll get 12,13,15 90% of the time the bet is over 25k coins. If you have bought coins, definitely charge back. ### 1/5 — Got banned because i got too lucky *2026-04-12, version 1.20* 1 star ### 1/5 — Player *2026-03-11, version 1.19* Worst customer support I have ever experienced. This app is a joke you could purchase chips in this app, but you never get what you purchased and when you email a customer and never email you back. This app is a joke. I don't recommend it to anybody this app is a joke ### 1/5 — Player *2026-02-27, version 1.18.2* This app is the worst app you could ever play on customer service sucks all they care about is people buying chips and you not getting what you purchased it is the worst app I have ever played on. I would not recommend this app to my enemy. ### 1/5 — Rigged so you’ll buy coins *2026-02-08, version 1.18.2* It’s obviously rigged so you will buy coins ### 1/5 — Johnny *2026-02-07, version 1.18.2* 😡😡😡 ### 1/5 — So sad *2026-01-05, version 1.17* Makes me so disappointed how rigged this game is. I never win any hands anymore it’s been like 2 days straight. ### 1/5 — Do not play !! *2025-11-07, version 1.15* It’s disgusting. Save the money and play at a real casino. The hosts see how many coins you have and how you will play and they will go against it if you are winning and start hitting the cards themselves and blame it on the players. And lastly Hosts ask you to leave a 5 start rating on App Store or google play and they will give you chips. This shows the 4.8 rating is fake and bought !!!!! ### 1/5 — STOP deleting my review, just take accountability!! *2025-11-06, version 1.15* I left a review Thursday morning. Said review: Me and my bf got banned from this app because this dealer, Marcus, tried to tell my bf that his nickname was inappropriate. My bf’s user name was dustycoon. His nickname since childhood. The dealer told my bf to change his user, so he did, because he really likes this game and wasn’t trying to disrespect anyone. He changed his user name to dusty. Marcus then said that my bf changed his name BACK to dustycoon, when he did NOT. The dealer banned him from the game for something he did not do. Marcus profiled my bf from the beginning of the game, just because his nickname is dusty. I am disgusted and disappointed that y’all’s support team would allow false accusations to lead to a ban. Look into this matter immediately, and please consider looking into suspending or banning the dealer, Marcus, for making false claims against players. It was literally my bf’s first day on the game, and I cannot believe ban’s are given over nothing. Review all chat logs/conversations between the player and dealer to come to a proper and accurate conclusion. Thank you. I received a response Sunday morning. Said response: Hi there, thank you for reaching out. We take player safety very seriously, and certain usernames can appear inappropriate even if not intended that way. Our moderation team enforces these rules consistently to keep the game fun for everyone. We appreciate your understanding. I am unfortunately having to resort to communicating with you via App Store reviews. Major red flag as a business. Please do yourself the favor of retracting your appreciation towards my understanding, because there was never any to begin with. I must add, there is definitely no further understanding after receiving a lousy, no effort response from your staff. As stated in my original review, and emails if you would look at them, my MAIN concern is that host Marcus is banning players for things they DO NOT do. I have already said Host Marcus LIED and said my bf changed his username BACK to his original, after CHANGING it, to AVOID this whole situation. Do not say your moderation team takes false bans very seriously if you cannot even do the basic decency of investigations. I have read multiple other responses to people having the same issue as me. You tell say, as a company, you investigate thoroughly when it comes to these kinds of situations. Where was that kind of protocol for me? No where. I DEMAND you stick to your word, as a BUSINESS, and INVESTIGATE my false ban. The way you SAY you do. Also, don’t delete my review again. Hiding from taking accountability isn’t going to help anything. ### 1/5 — Since you only respond to reviews, not emails. *2025-11-05, version 1.15* I left a review Thursday morning. Said review: Me and my bf got banned from this app because this dealer, Marcus, tried to tell my bf that his nickname was inappropriate. My bf’s user name was dustycoon. His nickname since childhood. The dealer told my bf to change his user, so he did, because he really likes this game and wasn’t trying to disrespect anyone. He changed his user name to dusty. Marcus then said that my bf changed his name BACK to dustycoon, when he did NOT. The dealer banned him from the game for something he did not do. Marcus profiled my bf from the beginning of the game, just because his nickname is dusty. I am disgusted and disappointed that y’all’s support team would allow false accusations to lead to a ban. Look into this matter immediately, and please consider looking into suspending or banning the dealer, Marcus, for making false claims against players. It was literally my bf’s first day on the game, and I cannot believe ban’s are given over nothing. Review all chat logs/conversations between the player and dealer to come to a proper and accurate conclusion. Thank you. I received a response Sunday morning. Said response: Hi there, thank you for reaching out. We take player safety very seriously, and certain usernames can appear inappropriate even if not intended that way. Our moderation team enforces these rules consistently to keep the game fun for everyone. We appreciate your understanding. I am unfortunately having to resort to communicating with you via App Store reviews. Major red flag as a business. Please do yourself the favor of retracting your appreciation towards my understanding, because there was never any to begin with. I must add, there is definitely no further understanding after receiving a lousy, no effort response from your staff. As stated in my original review, and emails if you would look at them, my MAIN concern is that host Marcus is banning players for things they DO NOT do. I have already said Host Marcus LIED and said my bf changed his username BACK to his original, after CHANGING it, to AVOID this whole situation. Do not say your moderation team takes false bans very seriously if you cannot even do the basic decency of investigations. I have read multiple other responses to people having the same issue as me. You say, as a company, you investigate thoroughly when it comes to these kinds of situations. Where was that kind of protocol for me? No where. I DEMAND you stick to your word, as a BUSINESS, and INVESTIGATE my false ban. The way you SAY you do. ## Most praised reviews (10 highest-rated) ### 5/5 — Best App Game Ever *2026-08-29, version 1.24* BJL is the best game app on my phone. It’s fun and very informative. The hosts are always friendly and helpful and have taught me a lot about the game. Never a bad time playing ever!!! Djlady25 ### 5/5 — Best blackjack alternative *2026-08-28, version 1.24* This game has been amazing. Everybody is super friendly and easy to get along with. Even if you have an issue, it’s easily taken care of without hassle. Great way to learn to learn to play if you’re new. ### 5/5 — Super fun! *2026-08-24, version 1.23.1* Super fun app! Live hosts keep the play fun and engaging. I’ve made dozens of new friends on here! And the best part is that you don’t have pay to play! The give you lots of free chips everyday. ### 5/5 — SteelrainBYU *2026-08-08, version 1.23.1* I have had this app for a year and a half now and never missed a day! The hosts are spectacular and almost never change. Get to know them and the players and join the blackjack live community. Great fun and customer support is out of this world better then you could imagine. So if you like black jack and playing with friends this is the place for you. 10 stars out of 5 for sure!!! ### 5/5 — Player *2026-07-26, version 1.23.1* This app is amazing if you are playing blackjack this app It's like a family playing together. We got hosts got players hands-down. This is the best app in the market and an amazing customer support. Problems you could always reach out to them. ### 5/5 — Best Game Ever! *2026-07-13, version 1.23* New game features/updates are awesome made the app more enjoyable more free chips more side games! Love love it!! Kudos to the developers. And thank you to all the hosts as always job well done! Marcus: thank you for your hard work organizing all the hosts and keeping the community enjoyable and in order. Annah Petra Prentice Exa my ladies keeping the players panel enjoyable and fun sessions attentive funny and entertaining! Wes Sean Rick Zach the gents!! Also great at their hostings it’s always pleasurable playing with all of them! Thank you and I appreciate all of you very much! Not forgetting the others just bec It’s rare I get to play during their sessions doesn’t mean I don’t appreciate their time n efforts entertaining and making BJL fun thanks a million gang!! Excellent group of entertainers!! Job well done Ame ### 5/5 — Cool *2026-07-12, version 1.23* Love blackjack live ### 5/5 — Customer service *2026-07-09, version 1.23* Excellent tech support. The only blackjack app that reimburse you chips anytime you get disconnected. Boris is the man. ### 5/5 — Player *2026-06-13, version 1.22* I love this app. I love the host the players. One thing about this app I don't like is customer service never gets back to you. You email them 100 times they'll never get back to you. That's the only fault in this app and when you buy chips and don't receive them EMAIL support and they never email after EMAIL they never respond and just blocked your email ### 5/5 — Great app but a few suggestions *2026-06-12, version 1.22* I, DaJoker, love this app but a few suggestions. First, make the hot streak “2 hand-7+ hand winning streak” available for all players including players that choose to play in solo mode. They can be dominating the dealer in solo mode but don't get the hot streak bonus because they are not in live mode? Come on now. 2. Slots are fun. Give even the solo mode players the opportunity to play the slots. 3. MORE SIDEBET OPPORTUNITIES, like the rumoredly fun 777s sidebets. 4. Other than the payout for blackjack (3-2), we get progress for a pack for every blackjack in that every 2 blackjacks we get a pack to help complete the collection. Love it. But other than the payouts for bet the set (10-1), suited bts (15-1), and KQ royal, the roro (25-1), we get no additional bonus towards anything similar to this? Like say you completed either the collection entirely or a part of the collection. My thoughts on improving the collection is to upgrade it. Level 2 of the collection or a portion of it should give the player a certain amount of chips+Free Slot Spins, the amount of chips and Free Slot Spins increase with the increased level. And have the bts give progress towards the packs like this (every 3 bts=1 pack), give suited bts the same progress towards the packs as the blackjacks, and let’s make it so that one ro ro=one pack.-DaJoker --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*