# Blackstone Sleep Health

> Home sleep apnea testing and health monitoring. (iPhone/iPad app by Blackstone Medical Services, LLC.)

- Source: https://appshunter.io/ios/app/blackstone-sleep-health/id1533111697 (this page in markdown: same URL + `.md`)
- Developer: [Blackstone Medical Services, LLC](https://appshunter.io/developer/1533111699)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 2.30/5 from 79 App Store ratings · 99 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.6 · 38 MB
- Languages: American English
- Released: 2023-09-28
- Data updated: 2026-09-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/blackstone-sleep-health/id1533111697/reviews.md

## What is Blackstone Sleep Health?

Test for sleep apnea in the comfort of your own home. Blackstone Medical Services is the preferred choice in home sleep testing. Make sure you consult your doctor before making any medical decisions. This app is not a source of medical advice.

## Key features

- At-home sleep apnea testing
- Sleep health monitoring
- Convenient home testing
- Doctor consultation support

## What do users think of Blackstone Sleep Health?

Overall sentiment: negative

**Pros**

- ✅ Works seamlessly when functioning properly
- 📊 Provides accurate recordings when successful
- 🎯 Easy pairing process for some users
- 📱 Real-time data display during recording
- 🏥 Helpful customer service representatives (when reachable)
- ⚡ Quick setup for successful users

**Cons**

- 🐛 App crashes frequently and unexpectedly
- 📡 Persistent Bluetooth connectivity issues
- 💾 Data loss when backing out of screens
- 🔌 Poor battery life on device
- 📋 Misleading instructions that don't match app interface
- 🚫 Only two functional screens in app
- ❌ No data review or confirmation after submission
- ⏱️ Unclear recording status and submission confirmation
- 🔐 Invasive privacy permissions and data selling practices
- 📞 Unreachable customer support despite 24/7 claims
- 💰 Hidden fees and billing discrepancies
- 😤 Aggressive collection tactics and harassment
- 🔄 App resets mid-recording without warning
- 📵 App won't open or crashes on startup
- 🎯 Ring fit issues and false sensor readings
- ⚠️ Inaccurate test results compared to in-lab studies

**Commonly reported bugs**

- App fails to record data despite appearing to work
- Bluetooth pairing fails repeatedly
- App stops recording mid-night without notification
- Start/stop times display incorrectly
- App crashes when backing out of screens
- App won't open after download
- Device disconnects when phone goes to sleep
- Ring sensor reports false low oxygen readings
- Battery drains faster than advertised
- App shows 'first night' on second night of testing
- Data not saved when app is closed unexpectedly
- Sleep diary won't load on second morning
- Automated phone system hangs up on callers
- Patient ID not recognized by app
- App incompatible with latest iOS versions
- Multiple duplicate text messages sent
- Contact form and text support unresponsive

**Most requested features**

- Data review screen to confirm recordings before submission
- Ability to edit sleep diary entries before submission
- Clear confirmation message after successful submission
- Back button that doesn't erase data
- Main menu navigation option
- Restart or cancel recording functionality
- Connection recovery after interruptions
- Offline recording capability
- Night counter that accurately tracks multiple nights
- Better visual feedback during recording
- Spanish language support in app interface
- Detailed help section with videos
- Battery status indicator
- Device charger included
- Improved ring sizing options

## Recent user reviews (10 of 99)

All indexed reviews: https://appshunter.io/ios/app/blackstone-sleep-health/id1533111697/reviews.md

### 1/5 — J

*2026-08-12, version 4.5.4*

After repeated tries and calls to the company, I was totally unable to make the registration process work and will contact my Doctor to  be cancel the test.

### 1/5 — Waste of time

*2026-07-24, version 4.5.3*

Absolute waste of time. Connects to Bluetooth but not to app. Just spins endlessly no connection. Tried all the suggestions in other reviews and did not work. Oh and their privacy policy grants them access to your photos etc. Why is that even necessary?! This is supposed to be a medical device. Can’t believe my doctor recommended this.

### 5/5 — Worked as expected

*2026-07-13, version 4.5.3*

I was concerned the app was going to have issues for me after reading the reviews, but everything worked as expected.

There were no issues synching the app to the watch tracker, it took under a minute. The app recorded my sleep thru the entire night.

### 1/5 — Garbage

*2026-06-30, version 4.5.3*

This app and company is garbage.  Tried two studies and followed instructions.  They didn’t get the data.

### 1/5 — This app is bad

*2026-06-22, version 4.5.3*

I want the developers to fix every issue

### 1/5 — Not worth it

*2026-06-08, version 4.5.3*

Lots of issues. Read the other reviews. My experience wasn’t great. It would’ve been easier if I just would’ve went to the hospital and did my sleep study. Do not pay upfront… I think I might have been scammed.  They charged me 400$ over the phone and then also charged my insurance.  I found out a friend of mine did the same sleep study and didn’t pay anything. Insurance covered everything. We have the same insurance.

### 5/5 — Worked great for me…

*2026-05-14, version 4.5.3*

After reading all the reviews, I was anxious about finally starting my sleep study. A friend of mine who had used Blackstone for a sleep study a few years ago had similar experiences to what a lot of the negative reviews here have described. 

However, I was pleasantly surprised to find the app very easy to use. Perhaps they have made some necessary changes. The instructions that came with the ring were very clear, connecting the ring to the app was very straightforward, and the app was very clear about what it was doing, and what I needed to do. 

It was basically put the ring on my finger to turn it on, it connected automatically to the app, and immediately started reading my oxygen level and pulse. There is a very clear instruction at the top of the app that said “This is the first night of your sleep study. Press this button to begin,” and when I did so later that evening it started recording. The button that had said “start the sleep study” changed to “submit the sleep study” as soon as I started recording, so when I was done in the morning I just tapped that button and it said uploading data with a status bar. When that was complete a few seconds later, it said you have completed your first day. You can take off the ring and when you’re ready to start your second evening reopen the app. Everything again was very clear. So I think they have improved their stuff.

### 1/5 — Poor instructions

*2026-05-12, version 4.5.3*

The app can easily toss your whole study for the night simply by closing the app, if all you are trying to do is reset something. After ending a record session you are asked if you want to submit your test but the instructions dont say if you should do that on night one or two.

### 1/5 — Absolute Trash

*2026-04-22, version 4.5.1*

I would give this app negative 5 stars if I could.

### 1/5 — I thought the bad interviews were just people that didn’t know how to use

*2026-04-19, version 4.5.1*

This is a terrible approach.  They should have designed a system that records and then you offload the data.  I’ve tried 2 nights that start off looking great and the wrist strap always shows working but both nights stopped working after about 21 minutes.  Was easy to setup but waste of time and get to call and argue with company tomorrow.’

## Frequently asked questions about Blackstone Sleep Health

### What does this app do?

This app allows you to conduct sleep apnea tests from the comfort of your home. It's a tool to help monitor your sleep health and gather data that can be discussed with your doctor.

### Is this app a source of medical advice?

No, this app is not a source of medical advice. It is intended for home sleep testing purposes only. You should always consult with your doctor before making any medical decisions based on the results.

### How does the home sleep testing work?

The app facilitates at-home sleep apnea testing, providing a convenient method for users to gather sleep data. Specific details on the testing procedure would typically be provided with the testing kit or through consultation with your doctor.

### What are the benefits of using this app for sleep testing?

The primary benefit is the convenience of performing a sleep apnea test in your own home. This can be less disruptive than traditional sleep studies and allows for easier integration into your routine, with results to be discussed with your physician.

## Version history (last 5 releases)

### 4.5.5 — 2026-08-12

Minor bug fixes.

### 4.5.4 — 2026-07-26

Minor bug fixes

### 4.5.3 — 2026-05-04

Minor bug fixes.

### 4.5.2 — 2026-04-22

Minor bug fixes.

### 4.5.1 — 2026-04-01

Minor bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*