# BlackVue — user reviews > 1,259 indexed App Store user reviews of BlackVue by Pittasoft Co., Ltd., rated 3.80/5 from 2,697 ratings. - Source: https://appshunter.io/ios/app/blackvue/id1049209637/reviews - App overview in markdown: https://appshunter.io/ios/app/blackvue/id1049209637.md - Rating breakdown: 5★ 1,737 · 4★ 136 · 3★ 98 · 2★ 96 · 1★ 630 ## What do users think of BlackVue? Overall sentiment: negative **Pros** - 🚀 Great video quality - 📱 Convenient mobile app - 🔋 Long battery life in parking mode - 🔒 Secure cloud storage **Cons** - 🐛 Frequent disconnections and connection issues - 📱 Clunky and unintuitive app interface - 💰 Expensive subscription plans - 🔌 Drains car battery quickly - 🕰️ Slow video downloads and playback **Commonly reported bugs** - App crashes and freezes - Incompatibility with latest iOS versions - Unreliable cloud connectivity **Most requested features** - Bulk video download and deletion - Offline access to recorded videos - Improved camera settings customization - Seamless integration with mobile devices ## Newest reviews (19 of 1,259) ### 1/5 — Wi-Fi経由での操作ができなくなった *2026-08-08* どのタイミングからかは不明だが、過去はWi-Fi経由での操作ができたものが映像の確認はもちろん、設定の閲覧すら出来なくなって無用なアプリになってしまいました。 ### 1/5 — MS *2026-08-08, version 4.25* Very frustrating app, will not buy this ever again ### 1/5 — Einfach nur noch schlecht *2026-08-06* Schwachsinn tausend mal anmelden und für was. Super Arbeit ihr Programmierer ### 1/5 — Disappointment *2026-08-06, version 4.25* Can never get playbacks . Can never log in to camera WiFi - when I do get an image it is a screen full of vertical outlines . Very expensive junk ! ### 1/5 — Keeps crashing *2026-08-05, version 4.25* I’m not happy every time I go to join it will not connect ### 1/5 — Useless *2026-08-05, version 4.25* Wifi connection failed all the time. App signed off automatically. Most useless app. ### 2/5 — You’re App Connectivity Continues to Disappoint *2026-08-04, version 4.25* After 8 years of the 900s dashcam it is almost perfect. However your App and ease of connectivity to the dashcam is still complex and problematic. It takes me almost for ever to wifi connect and view live feed particularly (but not always) after you have an app update. My phone detects the BlackVue network, however password entry rarely works first time. (Keep trying). Then try to connect from the app to live dash and it keeps Searching for ever until it can’t find or the app needs to be forced closed. Then one day eventually it all seems to work, until you change the app or there is some reset that has occurred. Please fix, make simple, it can’t be that hard! ### 1/5 — can't access camera settings *2026-08-01, version 4.24* The app just buffers endlessly when I try and pop open my camera's settings. ### 1/5 — Deteriorate *2026-08-01, version 4.24* use to be happy until i have to login before i can use the app. ### 2/5 — App needs a lot of work *2026-07-28, version 4.24* The dashcams themselves are great, quality is good (reason for 2 stars) but the app has me regretting the entire purchase. The software currently needs to be updated which the app states it takes 5 minutes but I’ve attempted to update it 4 separate times now with each attempt being 40+ minutes, one being an hour and a half (it never finishes updating and ultimately I have to give up before my car battery goes flat). Since attempting the update, I can no longer view my footage, or access anything else on it. At this point my dashcam is completely useless. Not to mention the completely ridiculous fact that anybody who has the app can see my dashcams location which is incredibly unsafe. ### 1/5 — Overview *2026-07-26, version 4.24* Hardware and software ### 2/5 — Upgrade *2026-07-25, version 4.24* Software upgrade for the firmware not working canceled two times ### 1/5 — Playback problem *2026-07-24, version 4.24* "Playback takes ages to load every time I try to watch it." ### 1/5 — Not User Friendly *2026-07-23, version 4.24* Too hard to operate ### 1/5 — 👎 *2026-07-23, version 4.24* Very difficult to connect ### 1/5 — APP constantly Looping and won’t load. *2026-07-22, version 4.24* Brand new purchase, App causing issues can’t load of view the camera. What a waste of money. What happened to BlackVue? My last camera and app many years ago was great. Sort the App out @Blackvue. ### 1/5 — Useless *2026-07-21, version 4.24* Such an expensive camera yet your app is garbage. Problems with wifi recording issues etc. My biggest mistake was buying this piece of garbage. 0 rating ### 1/5 — Worst experience *2026-07-21, version 4.24* Always cannot connect the app to my blavkvue car camera. Why use obsolete WiFi connection instead of Bluetooth? ### 1/5 — App doesn’t work!!!!! *2026-07-20* Connections lost after 30 seconds then not possible to Connect again, logged out very often. The last time I spend 600€ in a Blackvue dashcam. Maybe other companies have better app and developers ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t waste your money *2026-08-28, version 4.26* The he app rarely works first try. It’s even worse since the last update. I have to disconnect the camera power, turn off my data, and maybe it will work. Absolutely frustrating to use. Don’t waste your money. ### 1/5 — World’s Worst App *2026-08-26, version 4.26* So many crashes on the app. Can’t download videos to device. Infuriating to download or view footage. Will never buy a BlackVue again ### 1/5 — Worst possible app on the plant *2026-08-25, version 4.25* Too complicated app to use. Force to buy cloud memory. Selling too expensive dash cam and you cannot connect with your mobile on the road if you need to save footage. And in top if that dash cam cones with only 64gb data ### 1/5 — unsolicited surveillance *2026-08-22, version 4.25* DO NOT get these cameras they put your 24/7 surveillance online for everyone to see ### 1/5 — No longer a useful app *2026-08-20, version 4.25* I can't even use the app to access MY own dash cam recordings without signing up for the cloud, which I do not use? Forget it, this app is garbage now. ### 1/5 — What are u thinking to format card when add camera to phone, record of accident is erased *2026-08-17, version 4.25* Stupid software ### 1/5 — App need to be improve *2026-08-14, version 4.25* I got 970 2 ch. when i connect to app to download the video app saying connecting. I have updated firmware in camera 2-3 time and still the same response. ### 1/5 — Low quality view , setting problem . *2026-08-14, version 4.25* Low quality views capture , and difficult setting and facility .🫩 ### 1/5 — Wifi connection problematic 750S-82C02B *2026-08-14, version 4.25* Tried hours & could not find wifi network. Voice announcement is annoying & not clear. Pulled the plug and left it as a physical deterrent. ### 1/5 — Rarely connects to the car dashcam *2026-08-09, version 4.25* When this app works it’s reasonable however it connects only 1 time in 10 so is very poor in what it exists for. Support is minimal, they send the same settings through an auto responder. Only way to get footage off the camera is to remove the SD card and use in a computer ## Most praised reviews (10 highest-rated) ### 5/5 — Blackvue Elite 10 2CH *2026-07-25, version 4.24* Very happy with my purchase and installation. Great vision of cameras, the monthly subscription is overpriced for what is on offer. ### 5/5 — App has been working great. *2026-07-14, version 4.24* I recently discovered that my BlackVue DR770X Box 3-Channel dash camera was restarting and disconnecting from the cloud, not because of this app, but because of the camera itself. For years, I experienced frequent cloud disconnects and assumed the app was the problem because I didn’t fully understand what was causing it. After troubleshooting, I found the real culprit: burn marks and oxidation inside the DC-IN power port, which caused unstable power. That power instability led to the cloud disconnects, and as the oxidation got worse, the camera eventually started restarting constantly throughout the day. I’m leaving this review because I was also one of the people who gave the BlackVue app a poor rating, thinking everything was related to the app. It turns out the real issue was with the camera’s main unit, not the application. If you’re experiencing frequent cloud disconnects or random restarts, don’t automatically assume it’s the app. The first thing I would check is whether your camera is overheating. Heat can damage the DC-IN power port over time, causing oxidation, unstable power, cloud disconnects, and eventually constant restarting. To prevent this from happening again, I built a custom cooling system using the same mounting bracket as my dash camera to keep air moving around the unit instead of allowing heat to build up in one spot. Since cleaning the DC-IN port and improving the cooling, my camera has been running much more reliably. I hope this helps someone else before they blame the app like I did. ### 5/5 — The best *2026-07-11, version 4.23* Just the best ### 5/5 — Good *2026-07-01, version 4.22* Good ### 5/5 — Обновление *2026-05-09, version 4.20* Обновил видеорегистратор и всё подключилось. ### 5/5 — Concern on all your releases: after each release *2026-04-29, version 4.20* Please advise customers that for each release an update to the camera is needed. This is very important for us to update the hardware at the same time as the mobile and camera/s needs to sink each other. Thank you! ### 5/5 — Türkçe Dil Desteği *2026-04-23, version 4.19* türkçe dil desteği gelsin lütfen ### 5/5 — Broke after update *2026-04-19, version 4.19* Camera video no longer shows after update. Cannot get videos from camera. Software is being buggy, but the camera is acting fine from SD. ### 5/5 — Great Dash Cam System *2026-03-08, version 4.17* I have now used BlackVue elite 8 for 5 weeks now and have found it to be an excellent product. When you compare the recording quality to other dash cams, as per dash cam Internet sites, the quality is far superior. I would highly recommend this product. Michael ### 5/5 — Наконец-то заработало *2025-12-17, version 4.13* После последнего обновления наконец заработало, подключается быстро со смартфоном, изменился интерфейс, видео теперь в удобном разделе. Молодцы, 5*, хотя уже думал никто и никогда исправит! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*