# Blaze CU Mobile Legacy SPIRE — user reviews > 28 indexed App Store user reviews of Blaze CU Mobile Legacy SPIRE by SPIRE Credit Union, rated 4.80/5 from 9,648 ratings. - Source: https://appshunter.io/ios/app/blaze-cu-mobile-legacy-spire/id664001572/reviews - App overview in markdown: https://appshunter.io/ios/app/blaze-cu-mobile-legacy-spire/id664001572.md - Rating breakdown: 5★ 8,149 · 4★ 1,195 · 3★ 213 · 2★ 35 · 1★ 56 ## What do users think of Blaze CU Mobile Legacy SPIRE? Overall sentiment: neutral **Pros** - 👍 Easy to navigate - 💡 Helpful staff - 🚀 Time-saving features - 👍 Convenient mobile deposit **Cons** - 🐛 Login issues - 🐛 Inconsistent app behavior - 🐛 Mobile deposit problems - 🔒 Security concerns **Commonly reported bugs** - Frequent app lockouts - Compatibility issues with Apple devices - Unreliable fingerprint/facial recognition **Most requested features** - Instant credit card balance updates - Landscape mode support - Longer session timeouts - Improved transaction history visibility ## Newest reviews (8 of 28) ### 4/5 — Forced Portrait View *2023-10-27* Was fairly happy with the app until last week when I logged in and it now can only be viewed in portrait mode. Makes it a pain when you primarily use a pad. Spire why did you do this? Why can’t the app be used in either landscape or portrait? Go back to how it used to be? ### 4/5 — App *2021-05-10, version 3018.0.0* The app works well most of the time but signing in on various devices confuses the app and at times it goes thru different sign on procedures. The sign on feature with finger print does not always work. The app locks up when trying to use that! **Developer response:** Thanks for the feedback on signing in. The app will verify your identity each time you use a different device. If you select Remember this device, it shouldn't ask to verify next time. Please make sure your devices are on the latest iOS and the app is updated to the current version on each device. If you still encounter freezing issues, please contact us at 651.215.3500 or info@myspire.com. Thanks for being a SPIRE member! ### 5/5 — Mobile App makes long distance banking a snap! *2021-05-08, version 3017.0.0* SPIRE’s Mobil app makes banking and tracking of my retirement plans quite easy. Since I live in Chandler Arizona, having an easy way to bank remotely is very essential. I highly recommend SPIRE anywhere! Wayne Ellingson **Developer response:** Thanks for the five stars and for being a SPIRE member! ### 5/5 — Time Saver! *2020-12-15, version 3015.3.2* It saves so much time to see all of our accounts in one place instead of having to log out, log back in. ### 5/5 — Good app. Easy to use. *2020-12-09, version 3015.3.2* Simple, has everything you need. A few features at login don’t seem to work like the ‘remember my device’ but may be a conflict with the security settings on my phone. Works well with 3rd party password managers like LastPass as well. **Developer response:** Thank you for the five stars! Since your review, we've released some updates that have fixed your issue and we hope you're having a better experience. If not, please contact us at 651.215.3500 or info@myspire.com. Thanks for being a SPIRE member! ### 5/5 — Soooo slow. *2020-11-16, version 3014.2.0* They recently “upgraded” their app. It is so slow. Takes 30-40 seconds just to load the first page...I have tried uninstalling and reinstalling but it didn’t help. Bring back the old app...this is definitely NOT an upgrade. 🤷‍♀️ **Developer response:** We are sorry to hear you weren't enjoying the app. We are working on the load speed and hope to have a resolution soon. We hope you are enjoying the app once you are logged in. If you are experiencing any issues, please contact us at 651.215.3500 or info@myspire.com. Thank you for being a SPIRE member! ### 4/5 — App doesn’t logout and then login again cleanly. *2020-09-23, version 3014.2.0* App doesn’t logout and then login again cleanly. Once the app logs you out, the next time you try to open it says ‘you’ve been logged out’ (paraphrased..). But if you press login again it will never allow you to reenter credentials. You have to double click home button, and swipe/toss app away - and then restart. thx **Developer response:** Thank you for your feedback. We will pass this issue on to our team. For now, if you select Logout from the bottom of the menu, you shouldn't experience this issue again. Thanks for your patience and for being a SPIRE member. ### 5/5 — Great Updates *2020-09-19, version 3014.2.0* I didn’t need another reason to love Spire - but they just gave us one. The updated app allows us to see all of our accounts - kids and business accounts included in one spot. I love the convenience of it all and will be a helpful tool to help teach our kids about finances. **Developer response:** We are so glad you're loving the app! Thank you, and your family, for being SPIRE members! ## Most critical reviews (10 lowest-rated) ### 1/5 — Mobile Deposit is HORRIBLE *2021-11-17, version 3019.4.0* I don’t know why Spire struggles so much to do pretty basic things but there always seems to be some issue with their online banking or app. I’ve had a number of other issues with them but the thing that sent me over the edge was mobile check deposit. I have never had such a terrible experience trying to do a fairly simple thing and when I called customer service the woman was unhelpful and apathetic. **Developer response:** Thank you for your feedback. We are working on bringing better online and mobile features so that your experience is the same no matter how you access your account. Thank you for your patience and for being a SPIRE member! ### 1/5 — Zero Stars *2021-02-23, version 3016.1.0* Want to log in? Nope, not even if you know your overly complicated password! Switch wifi or location? Log in again. Sorry you can’t do that either! What’s that, you are at home? No, there is a restriction on your account. You can’t log in. Designed by a security nut so nobody can have access to your financial records including you. A MAJOR downgrade to the previous app version. Would not recommend and considering leaving Spire over the app after greater than 20 years of using their banking services. **Developer response:** We are sorry to hear you're having trouble with the app-this shouldn't be the case. Please make sure your device has been updated to the current iOS and you've updated the app to the current version. If you're still having issues, please contact us at 651.215.3500 or info@myspire.com. Thank you for being a SPIRE member! ### 1/5 — Changed for the worse *2020-11-21, version 3014.2.0* Don’t know what prompted the change in the app but the changes are not for the better it is for the worse. Why is there only one primary? So access has to be granted from the primary. And about every two weeks to a month it forgets my device so I can’t access our account. Then I have to wait until my non tech savvy primary person figures out where they are supposed to go to grant me access again. This app is way too inconvenient for me. I think because of it we’ll dump this bank and go else where. This is absolutely the worse banking app I have on my phone. And it’s mostly useless. I’m going to probably uninstall it after this review. **Developer response:** we are sorry to hear of your frustrations with the app. We've since made several improvements that address the issues you've expressed and we hope you're enjoying the app more now. If you still are experiencing issues, please contact us at 651.215.3500 and we would be happy to assist you. Thank you for being a SPIRE member! ### 1/5 — I can’t even log in *2020-10-20, version 3014.2.0* This is the fifth time that the app locked me out of my account. I can’t log in or do anything The previous version was fine. but ever since the changed the app with this new system I am always having problems. It always gives me a message saying “we’re sorry! Our system is experiencing difficulties that are preventing you from log in”. It honestly very annoying. **Developer response:** We are sorry to hear you are experiencing issues with the app - this shouldn't be the case. If the app is still locking you out, please contact us at 651.215.3500 and we can assist you. Thank you for being a SPIRE member! ### 1/5 — New is not always better *2020-10-15, version 3014.2.0* If it isn’t broke why fix it, old app was way better, feel like switching banks, one of my automatic payments wasn’t sent after switch over, and yes I updated my info like I was told to, so had to pay a late charge for a bill I had been paying through bill pay on the same day for 10 years, complained about it at my local branch and was just told to not use the app then, ah ya, thanks for the help, the only thing I like about it is the fingerprint for logging in. **Developer response:** Hannah: We are sorry to hear about your frustrations with the service you've received at SPIRE, as well as the app. We don't have your name in our system. A member of our Relationship & Service Experience team would like to reach out to you. Please email us at feedback@myspire.com Thank you for being a SPIRE member! ### 2/5 — Please fix Apple compatibility and face recognition *2022-05-04, version 3019.4.0* The app works just as well as other bank apps. The mobile deposit is especially easy to use, but signing into the app (one of the most important things) has been bothersome. Sometimes my phone remembers the password, most times not. Facial recognition rarely works. I have had other bank apps on my iPhone, the Spire Mobile app is lacking. Maybe I’m also upset because I’ve been frozen out again. Just annoyed. I hope the mobile app can fix the Apple phone bugs. **Developer response:** Hi! We're sorry for any inconvenience these issues may have caused you. We recently had a new app version released on May 10 that should fix these issues for you. Please make sure your mobile device is updated to the most recent version. Thank you for your feedback and for being a SPIRE member! ### 3/5 — It’s Okay *2023-11-01* It’s an okay app. I think I’d give it 3.5 if possible. One large flaw to us personally. It would be lovely if when you pay off your Spire credit card, with your Spire Checking or Spire Savings accounts, that the credit card balance instantly went to $0. Other apps like AMEX, Wells Fargo, etc. will go to $0 when the payment is received. Spire usually takes 24-48 hours. ### 3/5 — sad *2021-02-08, version 3015.3.2* Overall it was good but when ever I don’t use it for a time period or the app updates I keep getting kicked out and then i don’t have my information all the time with me. I forget the information to login. when I forget I have to reset a password each time but then that didn’t work and now I have to call in which I’m not excited for. But it gives you limited number of try’s but it’s only like three and I just wanted to check if I have enough money to buy some things but I can’t even do that. **Developer response:** We are sorry to hear you are experiencing issues with logging into the app. Please make sure your device has been updated to the current iOS and you've updated the app to the current version. Also, if you activate Touch or Face ID, you will not need to remember your password. If you're still experience issues, please contact us at 651.215.3500 or info@myspire.com. Thank you for being a SPIRE member! ### 3/5 — Maybe spire can ruin other stuff for me too *2020-09-23, version 3014.2.0* Thankfully Spire has managed to screw up their mobile app and make login more difficult. I can’t wait to see what other things that are not broken they can wreck. Maybe reinvent a wheel that looks like a square. Better yet maybe design a window that you can’t see out of and that let’s heat out in the winter and cold air in the winter. I can only assume that there is a brilliant mind behind this app like the kind of person conceived if Joe Biden and Donald Trump had a baby. Then took that baby and just keep shaking it and dropping it until it grows up to develop this app **Developer response:** Tim: We are sorry to hear about your frustrations with the app. What isn't working for you? Once you've verified your identity and logged in for the first time, you'll be able to setup Touch or Face ID making login quick and easy. If you are experiencing issues, please contact us at 651.215.3500 and our representatives will be able to get you set up. ### 3/5 — “Something went wrong” *2020-09-20, version 3014.2.0* Can’t open the app, just says “something went wrong while attempting to send the last request please try again.” So I tried again 10 times and it’s not working. I do like being able to see account overviews without having to completely log in though, when the app is working. **Developer response:** We apologize for the inconvenience. It looks like you were trying to login when we were performing system maintenance. You should be able to login without a problem now. Thanks for being a SPIRE member! ## Most praised reviews (10 highest-rated) ### 5/5 — Longer time *2023-07-15* I would like my account would stay open longer. Sometimes I don’t finish and it closes automatically and I have to keep signing back in. I understand the reasoning. But more time would be helpful. ### 5/5 — People *2023-07-14* There are people who help you , sounds unusual but is rare because the competition is based on customer volume , not service( automatic advertising for you) PS the folks at my branch, and lm going to guess all branch’s, are exactly what makes you good. I’ve had so much help navigating, above and beyond the responsibility of a bank. I’m grateful and appreciate all the help you’ve given me. **Developer response:** Thank you for the kind words! We are so glad you are enjoying the service at SPIRE. Thank you for being a SPIRE member! ### 5/5 — Snapshot not showing transactions *2023-07-07* I love this app. I haven’t really experienced any problems with it. The only thing I really HATE is that you can no longer see the first couple of transactions on the snapshot. I don’t like that I have to log in every time just to see if a payment came out that day. I just miss when it used to show like the first 5 transactions. ### 5/5 — Easy, Easy, Easy *2022-11-15, version 4002.3.4* I love this AP!! Easy to navigate and see all your accounts at a quick glance!! Easy to make extra loan payments or transfer funds!! ### 5/5 — Easy to navigate *2022-11-13, version 4002.3.4* I enjoy having my accounts in one place with the ability to shift funds when necessary without having to travel to the bank or use a phone transfer. The mobile deposit is really a nice feature and with the upgrade it is much easier to use. **Developer response:** Hi! We're so glad you're enjoying the convenience of SPIRE Mobile. Thank you for the five-star review and for being a SPIRE member! ### 5/5 — People are the best *2022-09-03, version 4002.1.2* Working with the team At Spire we have multiple accounts with them and have had multiple loans/purchases with their help. Always professional and I’m a personal manner. Thank you highly recommended. **Developer response:** Hi! We're glad that you're happy with the service you've received with SPIRE! We look forward to continuing to serve you as a valued member. Thank you for the five-star review and for being a SPIRE member! ### 5/5 — Spire Credit Union *2022-05-17, version 3023.4.0* I appreciate Spire, especially for continued pleasant and helpful service at the Vadnais Heights drive thru. The website is consistent, accurate and easy to read. I also am impressed with the awareness to detail, especially if potential fraud has occurred. **Developer response:** Hi! We are so happy to read that you are pleased with the service you've received at SPIRE Vadnais Heights, as well as on our website and with fraud alerts. We appreciate your kind words! Thank you for the five-star review and for being a SPIRE member! ### 5/5 — Trash *2021-11-11, version 3019.4.0* App locks me out basically every month so I need to spend my precious time going to the bank and resolve an issue that’s not even my fault ### 5/5 — People *2021-08-20, version 3018.0.0* There are people who help you , sounds unusual but is rare because the competition is based on customer volume , not service( automatic advertising for you) PS the folks at my branch, and lm going to guess all branch’s, are exactly what makes you good. I’ve had so much help navigating, above and beyond the responsibility of a bank. I’m grateful and appreciate all the help you’ve given me. **Developer response:** Thank you for the kind words! We are so glad you are enjoying the service at SPIRE. Thank you for being a SPIRE member! ### 5/5 — Cleanest bank ever *2021-06-23, version 3018.0.0* I really do like going to a bank and really having no wait time is something that they always have. And a clean bank means , clean people go there so I’ve been really impressed with switching over to SPIRE **Developer response:** We are happy to hear you are enjoying the service at SPIRE! Welcome and thank you for being a SPIRE member. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*