# Blaze Pizza — user reviews

> 416 indexed App Store user reviews of Blaze Pizza by Blaze Pizza, rated 4.90/5 from 126,561 ratings.

- Source: https://appshunter.io/ios/app/blaze-pizza/id1012031459/reviews
- App overview in markdown: https://appshunter.io/ios/app/blaze-pizza/id1012031459.md
- Rating breakdown: 5★ 117,464 · 4★ 6,682 · 3★ 1,040 · 2★ 293 · 1★ 1,082

## What do users think of Blaze Pizza?

Overall sentiment: mixed

**Pros**

- 🚀 Smooth and easy to use app
- 👍 Helpful staff and friendly service
- 🍕 Great pizza and food quality
- 💡 Customization options and ability to build your own pizza
- 🚗 Convenient online ordering and pickup

**Cons**

- 🐛 Buggy and unreliable app
- 🔑 Login and account issues
- 🕰️ Inaccurate order pickup times
- 🤖 Poor customer service and lack of support
- 💳 Problems with rewards and promotions

**Commonly reported bugs**

- App crashes and freezes frequently
- Order status and delivery information not updating properly
- Rewards and loyalty program not functioning as expected
- Checkout process issues with payment and credit card information
- Inconsistent availability of online ordering across locations

**Most requested features**

- Allow half-and-half pizza customization
- Add more topping options including vegan/vegetarian choices
- Improve order tracking and delivery status updates
- Integrate with mobile payment options like Apple Pay
- Provide better communication channels for customer support

## Newest reviews (10 of 416)

### 3/5 — Payment options

*2026-08-19, version 57.0.0*

Very limiting, no Apple Pay etc.

### 3/5 — Reward system lacking

*2026-08-09, version 54.1.1*

Add a scan option at the restaurant please, the current method of submitting receipt through the app is not convenient for the customers and might discourage them from actually dining at blaze pizza (me)

### 4/5 — VPN

*2026-06-14, version 49.2.2*

Good app, but would not let me order while on a VPN.

### 1/5 — This app sucks

*2026-06-06, version 49.2.2*

It glitches all the time! I tried ordering multiple times and I get errors and whoops. Very annoying.

### 5/5 — OMG

*2026-06-04, version 49.2.2*

Best pizza ever!  I tried the cauliflower pizza crust today. Amazing. It was baked to perfection -was hot and delicious. Our favorite pizza place. Come to Blaze winter garden in Florida. You will not be disappointed. Food is the best and so are the staff and managers. We will be back!

### 3/5 — Good pizza wish digital deal offered  cauliflower crust

*2026-06-03, version 49.2.2*

Service was good. Food was good, I’ll go back

### 1/5 — Digital fee of $1

*2026-06-02, version 49.2.2*

Deceiving and unexpected fee

### 5/5 — excellent pizza

*2026-05-31, version 49.2.2*

love this place! fresh pizza great flavors and ready quickly!

### 5/5 — Just Great

*2026-05-30, version 49.2.2*

I like the atmosphere, good taste of the food and the pizza ovens.

### 5/5 — Good pizza 🔥

*2026-05-28, version 49.2.2*

That was a good pizza 🍕😂🔥

## Most critical reviews (10 lowest-rated)

### 1/5 — Issues placing order

*2026-08-30, version 58.0.0*

Error placing order without any explanation of what the problem is

### 1/5 — So does not work

*2026-08-16, version 56.0.0*

Had a terrible time ordering on the ap

### 1/5 — Credit card needed

*2026-08-06, version 54.1.1*

I don’t like having my credit card info stored by Blaze in order to order on the app.  This is a highly unusual way of paying.  On almost every other fast food app I can use Apple Pay, pay pal or another pay service.  Not happy about this!!

### 1/5 — Gift cards

*2026-08-03, version 53.1.0*

When are you going to allow multiple gift cards? And gift cards don’t earn points? Pretty sure you can be sued for this. Gift cards are like cash and they don’t earn points?!

### 1/5 — Horrible app

*2026-07-16, version 51.0.36*

Great food horrific app

### 1/5 — Notification Spam

*2026-07-12, version 49.2.2*

Why do you not have any granular notification options within the app? The “notifications “option on the menu just shows me the notifications you’ve sent in the app regarding points. I’ve had to completely disable notifications at the iOS level so I’m not constantly getting your promos as I only order from you guys every once in a while and I don’t care to receive your promotions. I’d rather just have to manually check the app when I place an order then continue receiving your spam notifications with an iOS.

### 1/5 — App

*2026-07-11, version 49.2.2*

App is not easy to use

### 1/5 — Constant Errors

*2026-07-08, version 49.2.2*

Every time I use the app to make a purchase it keeps on saying error no matter what card i used. When i try submitting my order a pop up comes up saying that they cannot process the order, BUT im still getting charged for it on all my cards that i tried using. Im frustrated and this app sucks! When i go into the establishment the employees say that they cannot change the price or honor the app since it keeps crashing.

### 1/5 — Can’t use my points

*2026-06-19, version 49.2.2*

When the time came to redeem my points it keep erroring out on the check out wasted so much time. When I finally removed the offer then it went through just fine. So it works fine when I’m paying for it but it doesn’t work when I’m redeeming my benefits.

### 1/5 — Stupid app doesn’t take any payment

*2026-06-14, version 49.2.2*

Stupid app doesn’t take any payment

## Most praised reviews (10 highest-rated)

### 5/5 — Great pizza quick and easy

*2026-08-20, version 57.0.0*

Ordered at 8:20 made quick an right thanks

### 5/5 — blaze is the best

*2026-08-17, version 57.0.0*

5 star always good

### 5/5 — Excellent

*2026-08-13, version 54.1.1*

Excellent

### 5/5 — Best home made pizza

*2026-08-06, version 54.1.1*

Delicious pizza with quality ingredients made to order and fast

### 5/5 — Delicious

*2026-07-24, version 53.1.0*

The best Pizza in Town

### 5/5 — Made easy

*2026-07-20, version 51.0.36*

Easy to order

### 5/5 — delicious and the best rewards!!

*2026-07-15, version 51.0.36*

that’s it. 11/10

### 5/5 — Miss pieology

*2026-07-07, version 49.2.2*

Pieology better ,but blaze is OK I guess

### 5/5 — Delicious and easy

*2026-06-25, version 49.2.2*

So convenient and love the rewards

### 5/5 — Great pizza

*2026-06-17, version 49.2.2*

Decided to order delivery today usually go into the restaurant itself for pick up!
Ingredients are always fresh and they have a nice variety of toppings. Service is always fast here at this location.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
