# Blibli

> Online marketplace for diverse goods with original products and fast delivery. (iPhone/iPad app by PT Global Digital Niaga Tbk.)

- Source: https://appshunter.io/ios/app/blibli/id1034231507 (this page in markdown: same URL + `.md`)
- Developer: [PT Global Digital Niaga Tbk](https://appshunter.io/developer/1034231506)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.70/5 from 730 App Store ratings · 133 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 239 MB
- Languages: American English, Indonesian
- Released: 2015-12-16
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/blibli/id1034231507/reviews.md

## What is Blibli?

Use the promo to shop various goods from kitchen and household needs, home décor, the latest gadgets and electronics, hyphening fashion products, health and beauty products and various vouchers! Shopping in Blibli comes with guaranteed satisfaction. Blibli always strives to give you the best.

Online shopping for various kitchen and household needs, from fresh vegetables and meat, fruits, frozen food, cooking oil, rice, sugar, floor cleaning products, soap, shampoo to hampers. All products are ORIGINAL, guaranteed satisfaction.
Online shopping for various home decorations, electronic equipment, the latest gadgets, skincare and makeup, meal vouchers, and travel vouchers. Guaranteed hassle-free online shopping, just click and we’ll ship.

At Blibli you can also try trade-in feature, from gadgets, electronics, and many more. Blibli has many choices, original products, easy and fast delivery.
You can also try the Cash on Delivery feature, which is safer and easier, pay for it after the items is received.

Shop online with lots of fun at Blibli:
- 100% ORIGINAL
- FREE SHIPPING / DELIVERY TO ALL INDONESIA*
- FAST DELIVERY
- VARIOUS SAFE & RELIABLE PAYMENTS
- 24/7 CUSTOMER CARE
- GUARANTEE OF 15 DAYS RETURN OF THE PRODUCT
- GET REWARD POINTS AND EXCLUSIVE ADVANTAGES FOR LOYALTY MEMBERS Free 2,500 Reward Points after member registration, verification of mobile number, and taking part in quests. Points are earned every time you SHOP / REVIEW PRODUCTS and can be exchanged for shopping vouchers valued at up to IDR500,000.
Customer Care: customer.care@blibli.com or call 0804 1 871 871
Facebook: Blibli.com
Twitter & Instagram: @bliblidotcom
Blog: https://www.blibli.com/friends/
*Terms & Conditions apply

## Key features

- Wide product selection
- Original products guaranteed
- Fast and free shipping
- Cash on Delivery payment
- Trade-in feature for gadgets
- Reward points and loyalty program
- 15-day product return guarantee

## What do users think of Blibli?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Fast and responsive
- 💳 Reliable payment options
- 🎁 Great promotions and discounts
- 🚚 Efficient delivery
- 👌 Satisfactory customer service

**Cons**

- 🐛 Frequent app crashes
- ⌛ Slow loading times
- 💬 Limited language options
- 🤖 Robotic customer support
- 🔒 Restricted payment methods
- 🚫 Unreliable order cancellation and refunds

**Commonly reported bugs**

- Account locking issues
- Voucher system problems
- Inconsistent app performance
- Unavailable product inventory

**Most requested features**

- Back button functionality
- Improved product search and filtering
- Enhanced order tracking and status updates
- Multi-language support
- Flexible payment and delivery options

## Recent user reviews (10 of 133)

All indexed reviews: https://appshunter.io/ios/app/blibli/id1034231507/reviews.md

### 1/5 — Please do instant refund

*2026-08-16*

Buy some product and my cc charged,then they cancel without any reason,i have no idea how long they will refund the money!!! Its already 2 days since they cancel my order! Never buy from this e-comm when youre in Indonesia

**Developer response:** Hi Mylvmnc77 We apologize for giving you the unpleasant experience. Please know that we value your review, opinion, and your support. We would love to hear more about how we can serve you better. Please kindly reach our 24/7 customer service on 08041871871, email customer.care@blibli.com, Facebook Blibli.com, X @BlibliCare or Live Chat. Stay safe and stay healthy!  - Voni

### 5/5 — Kode :  BLIBLIRUBENDQWW

*2026-07-17, version 14.2.1*

Pakai kode BLIBLIRUBENDQWW  agar kamu dapat kejutan ❤️❤️❤️

### 1/5 — I must update the app to shop?

*2026-06-13*

Seriously?

**Developer response:** Hi We are deeply sorry about the inconvenience you experienced at Blibli. We take our customer's concerns seriously and will have this looked into. To help us making changes so we can serve you better, please kindly reach our 24/7 customer service on 08041871871, email customer.care@blibli.com, Facebook Blibli.com, X @BlibliCare or Live Chat. Stay safe and stay healthy! - Hanaya

### 1/5 — koordinasi buruk dengan ekspedisi

*2026-04-15, version 13.6.0*

pesanan datang terlambat, saya cancel sudah di acc blibli - tibatiba kurir datang - saya retur via pick up - ga dijemput sampai 4 hari - saya disuruh drop - ditolak ekspedisi dengan alasan “cancelled by marketplace” - agen blibli malah nyuruh saya ke ekspedisi lain dan ditolak juga - saya komplain malah disuruh nunggu pick up lagi - pick up ga dateng lagi dg alasan ekspedisi ga menjangkau - ganti ekspedisi - ga dipick up juga - gitu terus sampe ga bisa retur

### 1/5 — Worst Delivery System

*2026-04-15, version 13.6.0*

Pertama pesen pake Sameday, telat. Stuck gak jelas di hub. Kedua kali pesen pake regular (tp dgn jelas diinfo di app kalo barang akan sampe dalam sehari), juga telat. Again, stuck tanpa kejelasan apapun & sampe sekarang barang belom sampe. Dua duanya barang elektronik. Benerin sistem pengiriman kalian & gak usah kebanyakan janji SAMPE DALAM SEHARI!!!

### 1/5 — Dipersulit

*2026-04-10, version 13.6.0*

Mau bayar paylater susah banget malah nambah denda nya karena aplikasi nya leg parah

### 1/5 — Tidak bisa chat seller

*2026-04-08, version 13.5.1*

Mau chat dg toko blibli store official tulisannya nunggu 30 menit. Begitu terhubung dan disapa CS pesan saya gak dibalas, kirim pesan lagi tulisannya “Gagal kirim pesan”. Mau coba ulang sesi tapi gabisa akhiri sesi yg ini, tulisannya “Sesi chatnya gagal diakhiri”. Jadinya sudah seharian nyangkut, tidak jadi purchase kalau begini.

### 1/5 — Aplikasi Buruk. Lebih baik saya order di Shopee / Tokopedia.

*2026-04-06, version 13.5.1*

Data Akun saya masih bisa diakses, tapi akun tidak bisa digunakan lagi, dengan alasan tidak aktif lama? Jadi customer harus aktif terus menggunakan Aplikasi ini? Sedangkan tidak semua customer mau membeli / bertransaksi setiap hari di BliBli!

### 1/5 — can’t even login

*2026-04-04, version 13.5.1*

I tried to login millions time and it keep showing “login” button instead of my profile

### 1/5 — Judulnya marah

*2026-04-01, version 13.5.1*

Ribet amat aplikasi blibli ini pesanannya lama sampainya

## Frequently asked questions about Blibli

### What kind of products can I buy on this app?

You can shop for a vast array of products, including kitchen and household essentials, home decor, the latest gadgets and electronics, fashion items, health and beauty products, and various vouchers for meals and travel. The app also offers fresh produce like vegetables, meat, and fruits, as well as pantry staples such as cooking oil, rice, and sugar.

### What are the key benefits of shopping with this app?

Key benefits include a guarantee of 100% original products, free shipping across Indonesia (with terms and conditions), fast delivery, and various safe and reliable payment methods, including Cash on Delivery. You also receive 24/7 customer care and a 15-day return guarantee for products.

### How does the reward points system work?

Upon registration, verification of your mobile number, and participation in quests, you receive 2,500 reward points. You earn more points every time you shop or review products. These points can be exchanged for shopping vouchers valued up to IDR500,000, offering exclusive advantages for loyal members.

### What payment and delivery options are available?

The app supports various safe and reliable payment methods, including the convenient Cash on Delivery (COD) option, allowing you to pay after receiving your items. Delivery is available across all of Indonesia, with free shipping often offered, and the app emphasizes fast delivery times.

### Is there a way to trade in old items?

Yes, the app features a trade-in option for various items, including gadgets and electronics. This allows you to exchange your old devices for new purchases, adding another layer of convenience and value to your shopping experience.

## Version history (last 5 releases)

### 14.5.0 — 2026-08-25

"Clearer promos and product info:
Easily find Flash Sale, extra promos, and the latest product info in Bag.

Biometrics in Blibli Pocket by blu:
Use your fingerprint or device biometrics to pay faster.

Free protection info:
Protection details now appear more clearly alongside product specifications.

New in reviews:
Check your potential points and review contributions, plus missions to earn extra points."

### 14.4.0 — 2026-08-14

"Preview recommended items on checkout:
View details right on checkout, without leaving your shopping journey.

Filtering made easier:
Clearer categories across 2 panels plus built-in search, and overall better discovery experience.

New on seller page:
Adjust quantities more easily and enjoy a refreshed shipping section.

Save card on Payment methods:
Access through Account menu to save your credit/debit card for smoother transactions."

### 14.3.0 — 2026-07-31

"More flexible returns:
Change your return method, update locations, and track return status more easily.

Trade in made simpler:
Get your trade in estimate without an IMEI through a quick questionnaire, available for select categories.

Final prices in reviews:
See discounted prices with eligible vouchers while browsing reviews."

### 14.2.1 — 2026-07-14

This version contains major bug fixes for our customers needed for upcoming campaigns

### 14.2.0 — 2026-07-09

"Clearer info on Priority delivery:
Location and pickup are now more consistent across product and checkout pages, with clearer messages when it's unavailable.

New ad products page:
Now with refreshed layout and relevant recommendations.

Buy again made easy:
See buy again label on recommended products during checkout.

Videos now appear in Home reco:
Explore products faster with videos.

More packed review contributions:
Track your achievements and contribution progress more easily."

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## More apps by PT Global Digital Niaga Tbk

- [Blibli Seller Center](https://appshunter.io/ios/app/blibli-seller-center/id1519219962)
- [Blibli - Salesman App](https://appshunter.io/ios/app/blibli-salesman-app/id6746147113)

All apps by PT Global Digital Niaga Tbk: https://appshunter.io/developer/1034231506

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*