# Blink Car Share — user reviews > 97 indexed App Store user reviews of Blink Car Share by Blink Mobility, LLC, rated 2.19/5 from 31 ratings. - Source: https://appshunter.io/ios/app/blink-car-share/id6449298567/reviews - App overview in markdown: https://appshunter.io/ios/app/blink-car-share/id6449298567.md - Rating breakdown: 5★ 7 · 4★ 0 · 3★ 3 · 2★ 1 · 1★ 17 ## What do users think of Blink Car Share? Overall sentiment: negative **Pros** - 🚀 Easy to navigate - 👍 Convenient rental process - 🚗 Great electric vehicles **Cons** - 🐛 App crashes frequently - ⚠️ Unreliable car availability - ⏱️ Long wait times for customer service - 💰 Overcharging issues - 🔒 Difficulty ending rides **Commonly reported bugs** - App freezes during ID verification - Bluetooth connectivity issues - Inaccurate car location information - Inability to properly end rental sessions **Most requested features** - Improve real-time car availability updates - Streamline the rental process - Enhance customer service responsiveness - Provide more transparent pricing ## Newest reviews (13 of 97) ### 3/5 — Doesn’t show correct availability *2025-07-30* Default station doesn’t show correct cars availability when 1st opening app, shows empty ### 2/5 — App and car connection needs improvement *2025-01-26, version 1.0.14* The concept is great, the problem really lies between the connection with car and app. It will tell you that the car isn’t connected, or when you are ending the ride it will try to tell you that the ignition is still on/charger is not plugged in. But it locks the door first and then you can’t do anything except call customer service. I’ve probably had to call them over a dozen times to prevent my charges being ran up due to a faulty app assuming I haven’t ended my ride yet. All it takes is 1 company to come in and do it better and this app will get less and less popular. ### 3/5 — I rent cars regularly *2025-01-19, version 1.0.14* I usually rent cars through this app a few days out the week. Anytime I rent it’s for 5 hours there’s usually a glitch when returning the car so I would have to call customer service and they would have to end the ride, which ends up charging an extension fee because of the many glitches in the app. Another thing after so many rides I get a survey from blink on email when upon completion I get a promo code for a few bucks off. I’ve done around 6-8 surveys in the past few months I receive the code but the app won’t allow you to enter the code! I’ve walked through this on the phone with customer service and we ended the call upon Greene the app developer needs to fix this in an update, I see there was an update 3 weeks ago yet this still hasn’t been fixed. Doesn’t make sense the app is still full of glitches and at the end of the day we have to pay for it, it’s unfair. The app developer needs to world out the kinks on the user end when updating the app. Please address these issues. ### 1/5 — DO NOT USE THIS APP *2025-01-10, version 1.0.14* The Android app is the most buggy app I’ve ever experienced, so I went out of my way to obtain an old iPhone just to use the app. But now I’ve been wrongfully charged an extra $50 because the previous driver of the car I rented left the car dirty. Regardless of whether my case escalation is successful, I’m canceling my membership with Blink Mobility. ### 1/5 — Terrible *2025-01-02, version 1.0.14* This is the worst app that I’ve ever seen the worst customer support and it seems like this is a joke. I’ve tried to verify my ID with the app for a month and a half. I’ve talked to five different people in the phone and email support representatives and no one has solved an issue that seems like the most basic thing. Terrible ### 3/5 — Re-review app is working better *2024-12-29, version 1.0.14* The app is working better. Not so many issues. I rented a car for the second time today and the app was working way better. What should be said in GIANT letters everywhere in the app is that you need to have Bluetooth and GPS on at the same time to properly access the car’s features. After the ride, I parked and was able to check in and out. I did have to call customer service to end the ride on their end, that was the only issue. Will use again now that everything is working better. ### 2/5 — Love the idea, execution is terrible *2024-12-09* Just used the app and rented a car for the first time today. If customer service didn’t help me, there would be no way I’d be able to lock or unlock the car, or even start or end the ride. I’ve written them via email to let them know. Who knows if they have plans to update the application to be usable. **Developer response:** Thank you for your feedback. We are continuously making updates and improvements to our app and service. We appreciate your patience and are glad to hear customer service was able to assist you. ### 1/5 — Expensive *2024-11-15, version 1.0.13* Ridiculous that they’re charging way more to rent the cars now even for low income people while NOTHING HAS IMPROVED! In fact the app has gotten worse!! ### 1/5 — SO BAD! *2024-11-12, version 1.0.12* The concept is great but everything about this app/company is a nightmare. The app crashes every single time you try to use it. There’s days I need to book a car and I’m at a station where there’s 6 cars and the app won’t let me book one. The couple times I’ve gotten it to work there was always an issue ending the ride and had to call customer service and be on the phone 20min+. Customer service don’t do anything just type whatever you’re saying and say they would get back to you (they never do). Don’t create an account it’s a terrible experience stay away ### 1/5 — Can’t even sign up *2024-10-17, version 1.0.12* The basics don’t even work. Was trying to sign up, but fails to verify SMS two factor. Called support, was told no one is available to fix anything. Clearly developed by an offshore team in over their heads. Evidently the app has been around for a year, and it still doesn’t work. Incredible. ### 1/5 — THE APP!! *2024-09-03, version 1.0.10* The app ALWAYS crashes when it’s time to end the rental. Then you call Customer Service and you end up holding for the longest time, and the only way to get reimbursed for that holding time is to ask for it. Now, they supposedly have better software, but the app still freezes and whoever the app developer is needs to be fired, point blank; the company is good about refunds once they investigate your situation, and they are good at communicating with you by way of email, but God forbid if you can’t end the rental and you have to wait until the next business day for someone to come to the office to read your email because all that time you’re still being charged, and now they’ve added TAX to the fees and other little penalties. They have some new cars, a fleet for 2023 and they ride wonderful, as well as the older ones. There’s never any problems that I can remember with the car itself, but it’s always the app., even with new management and a new overhaul , the app is still trash! That’s all. I could go on and on considering some of the bad instances I’ve had in the middle of the night standing, holding on forever waiting , or early in the morning trying to end the rental and standing, waiting, & holding, as I run late for work and forced to abandon the car as the ticker continues charging $.20 by the minute…PLUS TAX. ### 1/5 — Worst app in a world *2024-08-26, version 1.0.9* As Software Testing Engineer with 10+ years and 2000+ products of experience I can confirm this is the worst app in existence. Everyone who related to this app must be fired and sent back. App store should ban this app until it’s functional. ### 1/5 — Go back and try again *2024-08-25, version 1.0.9* The app and customer service is terrible. You will be on hold for about 40 minutes trying to end ride all while being charged by the minute. They take at least 3 days to answer an email about providing you a refund. ## Most critical reviews (10 lowest-rated) ### 1/5 — EXPENSIVE & BUGGY! *2026-04-14, version 1.3* Since blink bought this from the government they kept hiking up the price! Now it’s $40-$50 with tax for 5 hours! Used to be around $20-$30 (and same buggy and headache of a service as before SO totally not worth it ### 1/5 — App sucks *2026-03-21, version 1.3* App is always crashing for my iPhone, I’ve updated it and everything and it still sucks. And now I try to open the app and it doesn’t open at all. The ### 1/5 — Crashes *2026-03-17, version 1.3* I can’t even open the app now. It immediately crashes. This really sucks. I was looking forward to renting a car on Thursday. ### 1/5 — Aaaaarrgh!! *2026-01-23, version 1.2* Due to charger not available, I could not park at several locations. This wasted 3 hours finding a place to charge. I called the customer service. I was at culver city to charge. Where the charger was stuck. I was redirected by the customer service to a place in washington boulevard. Only to find that I cannot end my ride there. I could not end my ride at vermont expo too. I had to go to southwestern avenue. It was such a painful experience. ### 1/5 — GREAT Concept. POORLY Executed! *2025-11-13, version 1.2* The title says it all! Here are the details: Approximately 90% of the time the vehicle’s software is not working efficiently summed up below: CONS: 1) The car simply won’t start. 2) There are spaces to park/return vehicle but broken chargers exist. Thus, possible need to go to a different return zone. 3) As one is taking pictures of car and making notations the car may “time-out.” This means you may need to start all over. In general this happens if you reserved the car in advance via the app from a remote location. 4) car won’t lock upon returning. 5) car won’t acknowledge being plugged into charger during the return process. 6) car not always clean (inside nor out) 7) even without all the difficulties above, from the time you walk up to the car until the time you are allowed to drive off, the process takes like roughly 15mins. And yes, the clock is ticking. All the above usually requires calling them and spending lots of time that you may or may not have to give. Any relocating of course takes whatever time it takes to find the nearest available return which sometimes can be so far that it defeats the whole purpose or plan that you may have put together. Then at the end of it all, the clock has been quietly ticking during all of this mischief. If you ask for a proration, and if they grant it, it won’t happen until after you pay the full illegitimate price. For some, you may have only had enough to get the car plus maybe a few extra dollars in your account. Thus, you don’t have the amount being asked of you! Lastly, if you pick up the car… say at 7th and Broadway… you probably have intentions on returning to the exact same location. That doesn’t always happen because the return location may be full. The sad part is it’s not always filled with Blink vehicles. Every now and again a few privately owned EV vehicles have taken over a charger or two. This may send you way out of the way from your home or whatever your destination is. PROS: 1) car drives wonderfully. From perfect torque to perfect braking. But I can’t give that credit to this company. For that credit belongs to the automobile manufacturer. ### 1/5 — Repeated overcharges, long wait times, poor support *2025-07-22, version 1.1* Every time I’ve used this app, I’ve been overcharged and had to contact support to correct it. The wait times to reach someone are consistently 1–2 hours, and it’s even worse at night. It used to be frustrating, but now customer service seems nonexistent. I don’t feel this app is reliable or user-friendly at all. ### 1/5 — Scam App 🛑 *2025-05-08, version 1.0.15* App is a scam. Don’t use it. Credit card can’t be deleted from your profile. App never works. When you try to end your ride, you have to call support and stay on hold for obnoxiously long wait times while they take your money for over charges and they will lie and say they’re processing a refund after you harass them and never will. Complete garbage. ### 1/5 — Where are the CARS?! *2025-05-02, version 1.0.15* It use to show all over downtown LA now I don’t see any.. only 3or 4 cars by Washington Blvd / Culver City.. ??? What happened please help ### 1/5 — Garbage *2025-03-07, version 1.0.14* Needs to be a zero stars options ### 1/5 — Terrible Service *2025-02-10, version 1.0.14* This is a great concept and I’ve been using it for a few years now. It’s always had problems but I kept hoping it would get better. Starting or finishing a ride has always been buggy but at least customer service used to be good and problems easily resolved. That seems to no longer be true. Recently dropped a car off and there was a glitch saying the ignition was on (it wasn’t but not the first time I’ve encountered a problem like this). I called customer service and waited for awhile before opting for a call back (it never came). Sent a message via the contact page on the website (no response). Called customer support the next day because there was now a $250 charge placed on my account. I was told someone would message me about the problem (they didn’t). Emailed the next day when I hadn’t heard anything from customer support and that email has since gone unanswered. Emailed again a couple days ago (no response). It’s now been nearly a week and no resolution to the problem. Can’t use the service until it’s resolved. Making the whole thing functionally useless at this point. Do not recommend. ## Most praised reviews (10 highest-rated) ### 5/5 — Need an Inglewood location *2025-04-23, version 1.0.15* Love Culver City Location too ### 5/5 — Easy to use *2024-12-18, version 1.0.13* Great time on my first ride today, car was clean and fully charged ### 5/5 — Easy to use *2024-12-09* The bluetooth connection is great and the app is getting better! Cheap cars also **Developer response:** Thank you for your feedback! We are glad to hear that you are enjoying the app improvements. ### 5/5 — Convenient, Reliable, Simple to navigate and Eco-friendly *2024-12-06, version 1.0.13* I’ve been using the BlueLA Car Sharing app for many months, and it’s been a game-changer for getting around the city. The app is user-friendly, making it easy to locate available cars and reserve them in just a few taps. The vehicles are always clean and well-maintained, and I love that they’re fully electric—great for reducing my carbon footprint! The pricing is transparent and affordable, especially compared to owning a car or using rideshare services for frequent trips. I also appreciate the numerous locations and charging stations across the city. If you’re looking for a sustainable, budget-friendly transportation option in LA, BlueLA is definitely worth it! Highly recommend! ### 5/5 — Awesome App *2024-10-26, version 1.0.12* Love the app. I very esay to connect the app with Blue LA Car. ### 5/5 — Much improved *2024-10-22* Great improvement to functionality and super easy to connect to vehicle. **Developer response:** We're glad to hear you had a great experience! Thank you for the update and for being a valued member of our car sharing community. ### 5/5 — Great experience *2024-10-16, version 1.0.12* Car connected right away. Inspections photos are a lot but once you get the hang of it works better than ever. ### 5/5 — Great Use Service *2023-12-22, version 1.0.3* Blink’s service is much easier and convenient than owning a car in a metropolitan city - which already is such a huge undertaking on its own. Ty 🚙 ### 5/5 — Fixed very fast *2023-09-06* Happy to see they fixed the issues very fast, app is better now. **Developer response:** Awesome! Thank you for being a valued member of our car sharing community. ### 5/5 — Excellent app *2023-08-24* Very easy to navigate and no issues with the app. Registered step by step and need to wait for 2 business days to start renting . **Developer response:** Glad to hear it! Thank you for being a valued member of our car sharing community. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-04.*