# BLISS™ Automation 1.0 by ALTA — user reviews > 43 indexed App Store user reviews of BLISS™ Automation 1.0 by ALTA by Custom Brands Group, rated 2.26/5 from 57 ratings. - Source: https://appshunter.io/ios/app/bliss-automation-10-by-alta/id1533365891/reviews - App overview in markdown: https://appshunter.io/ios/app/bliss-automation-10-by-alta/id1533365891.md - Rating breakdown: 5★ 12 · 4★ 3 · 3★ 4 · 2★ 7 · 1★ 27 ## Newest reviews (17 of 43) ### 2/5 — Battery Display Not Accurate *2026-07-18, version 1.1.9* The only reason I spent time configuring the new shades to the bridge and app was for accurate battery levels. I’m happy with just using the remote for raising and lowering. But even after a full charge of the shade, the numerical battery levels are never accurate. Thankfully the battery image itself appears to be, but what use is having numerical values if they’re not going to be reliable? Please fix! ### 2/5 — Incredibly frustrating 85% of the time *2025-06-15, version 1.1.7* Just spent the money on buying a bridge to use the app. Rarely shows accurate info which makes it kind of worthless if you’re not physically there to see the shade position and you still have to use remote or Alexa, but neither of those tell you when you’re getting low on battery life. Currently out of 3 shades closed to 97% and all three were charged within the last 24 hours, the app shows shades are at 47%, 41% and closed and 2 show yellow battery and 1 red battery. Of the 6 data points, not one is accurate. It’s a recurring theme. They really need to revamp this thing based on all of the similar reviews to mine. Why have an app that is so off the mark?! ### 2/5 — Worthless *2025-04-17, version 1.1.7* I have the latest iPhone. Great Internet connection. I’ve read the instructions 10 times. It says there’s a firmware update. If I select update, then it takes forever to download and then crashes and says unsuccessful. If I choose not to update firmware, then it deletes the bridge completely so I have to start over. Finally got the update to work after finding another location to update it. Now the system seems to work fine. I really like the scenes and the timer. Connecting the app is horrible. What happened to pug and play? ### 1/5 — Blinds Disappear *2024-09-22* When the blinds are on the app it works well enough however you’ll open the app one day and half of them will be gone along with your scenes and automations. Just stay away. Wish I would have gone with Lutron after all. More expensive but their stuff always works. ### 2/5 — It’s functional enough *2024-08-29, version 1.1.5* Basically just a remote for blinds that’s on your phone. UI is fine. there was a way to preset some blinds to always raise or open to a certain height. Recently several rooms and blinds just disappeared from the app with no notice. Attempting to add them back to the app get an errors that says that room still exists…? Have tried resetting the bridges and still no luck. ### 1/5 — Continually Crashed *2024-07-26, version 1.1.5* I’ve had to add back my 10 blinds for the 3rd time since they were installed Monday. The app works fine then they just disappear….. ### 1/5 — Absolutely awful *2024-06-22, version 1.1.5* Never works right, incorrect information. Loses shades. No one to contact. ### 2/5 — Inconsistent *2023-12-27, version 1.1.2* Some blinds open properly at sunrise but don’t close at sunset. Some blinds don’t work at all. Others work perfectly, but only on certain days. The company reports that they update the software, I just don’t see any changes. Maybe the engineers should go to a customers house that is having problems (clearly I’m not the only one) and figure this app out. Even my installer says his blinds are inconsistent ### 1/5 — Inconsistent *2023-12-20* Some days the app works. Some shades never work. Some shades can’t even be put on the system. If one is going to have an app, it should work all the time or it’s useless ### 1/5 — Will not pair with my blind *2023-11-06, version 1.1.2* Unable to complete last step of the pairing process. The blind joggs four times and beeps three times indicating successful connection, however, the countdown timer times out before successfully adding the blind to the Bliss app. ### 1/5 — Very buggy; Not user friendly *2023-10-28, version 1.0.9* Crashing anytime you try change timers now. Needs a lot of overhaul for status of shades, etc. not user friendly. ### 1/5 — Doesn’t work properly *2023-08-23, version 1.0.8* The app is supposed to show the state of each blind - if it is up or down, if it needs charging, etc. Mine never shows the proper state for my blinds, so if I can’t physically see them, I don’t know if they’re up or down. As far as charging, sometimes they will change but more often than not, they don’t. I’ll have just fully charged one and it will still show yellow or red instead of green. Finally, when I press the button for one group, another random group will also often come on. It’s not because I’m fat fingering it, they usually aren’t anywhere near one another on the screen. ### 1/5 — Green blinking update *2023-08-02, version 1.0.8* I highly reccomend you do not buy blinds that use the bliss bridge ### 1/5 — Terrible, doesn’t work, and no tech support *2023-06-30, version 1.0.8* It’s the worst. The app is completely unintuitive and the bridge constantly disconnects from the wifi. It’s the only smart app that doesn’t work. And of course they have no tech support to assist. ### 1/5 — Bug - Can’t change timers *2023-06-22* Very disappointing. Wish I would have purchased different shades with a different app. The app has been buggy from the start and now I can’t change my timer settings. App throws an error message. Also, app doesn’t reflect shade status (up, down, etc). Stupid! ### 1/5 — Connected to bridge Wi-Fi but app doesn’t recognize it *2023-06-03, version 1.0.8* I’ve connected to the bridge Wi-Fi, but when I return to the app, it instructs me to connect to the bridge and won’t let me past that screen. ### 1/5 — Extremely faulty *2023-05-02, version 1.0.7* Great when it works which about 10% of the time for me. Glad I got the remote so I am not solely dependent on the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Clunky and hard to use *2026-08-08, version 1.1.9* The app is hard to use for anything. It's as if they found a good UX design and implemented the exact opposite. Scenes are hard. Schedules are hard. Manual shade adjustments are hard. And forget about changing things - more often than not you have to delete everything and start over. ### 1/5 — Major issues with automation control *2026-07-29, version 1.1.9* Has development been abandoned? There are recent problems with the app and/or automation control. If resources are only now directed toward v2.0 … that’s kind of chump leaving v1.0 customers with zero support for a broken system. ### 1/5 — Useless *2026-07-27, version 1.1.9* This app and system is ONLY compatible with 2.4g WiFi. It WILL NOT WORK with 5g. That’s before you actually use the app! The reviews on use are even worse! I should have stuck with LUTRON and got talked into this by the rep our designer recommended. Totally regretting my purchase and decision. It’s 2026 people. ### 1/5 — Does not work with HomeKit *2025-06-13, version 1.1.7* Does not work with HomeKit despite their documentation saying “works with Siri”. It’s a lie. 5K in shades, now I get to fight for my money back. ### 1/5 — Worthless *2025-04-09* I have the latest iPhone. Great Internet connection. I’ve read the instructions 10 times. It says there’s a firmware update. If I select update, then it takes forever to download and then crashes and says unsuccessful. If I choose not to update firmware, then it deletes the bridge completely so I have to start over. ### 1/5 — Scammers and low quality product *2024-12-13, version 1.1.6* Biggest regret buying blinds that work on this system. ### 1/5 — Crashes *2024-12-07, version 1.1.6* App continually crashes. Not able to add hub or shades to automate. ### 1/5 — Not reliable *2024-11-23, version 1.1.6* The app used to be decent but last few versions the schedules just don’t persist. I’ll have an automation to close at sunrise and then open 45 minutes later but only the closing works. Additionally I routinely have shades drop out of the app altogether. Bottom line, if you’re researching these blinds before buying I’d suggest you look elsewhere until they can develop actual functioning software. ### 1/5 — Control4 users and dealers beware *2024-11-02, version 1.1.5* Shade position in the app is rarely accurate. This wreaks havoc in my control4 home automation as well. The app/hub are very very slow to send commands to the shades. It is unusable with control4 which is the No. 1 professional home automation company in the USA. There is no way to see the status of the hubs in the app (wired ethernet hubs), no way to update the hubs firmware and swapping hubs requires complete reprogramming of every shade, recreating rooms, scenes and re-pairing. Its crazy that the shade pairing information is not stored in the account and there is no simple way in the app to re-assign hubs and shades in case a hub needs to be relocated or additional hubs need to be added to ensure good coverage. ### 1/5 — Worked Flawlessly… *2024-10-28, version 1.1.5* My most recent adjustment caused the automation to stop working. It shows that the blinds should open every morning at 8 and close at 5:30. But they don’t. All toggles are on. Very frustrating. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use! *2022-11-16, version 1.0.6* Easy to set up and use! ### 5/5 — Clean and Simple! *2022-11-16, version 1.0.6* App works great! Simple integration with Alexa! ### 5/5 — Everything that I need! *2022-11-07, version 1.0.6* Couldn’t be happier with the Bliss motorization platform, it helps me get the most use out of my shades. So easy and user-friendly! ### 5/5 — Really happy! *2022-06-09, version 1.0.5* Everything I want to do can be done on the app. We’ve got 14 blinds in our shop the I can organize how I want, I particularly love the ability to set a “scene”, so all blinds go to the preconfigured program with a touch of a button. Really happy! ### 4/5 — Works Well Enough *2023-02-23, version 1.0.7* I left a prior review that I’m unable to edit around having false battery level indicators and not reporting proper top down bottom up positions. I was able to resolve that be deleting shade from app and re-adding. A bit convoluted but worked. Rest of app works and was able to add to homekit via homeassistant plug ins for more granular control than what app has. ### 4/5 — It works *2022-12-29, version 1.0.6* Setup one window roller shade then connected to Alexa and it worked as expected. Then I tried to connect others and I got the same error that others were running into. To fix this I synced the bliss app with the smart things app then I synced the smart things app with alexa.. After that Alexa automatically imported/found all the other roller shades. Everything finally works as expected. Four stars for this not being written down anywhere. Would be nice if I could sync with alexa from the bliss app. ### 3/5 — Not compatible with all Apple devices *2024-12-22, version 1.1.6* I’d really like this to be available on Apple Watch. So much more convenient if so. Siri commands don’t work on watch. ### 3/5 — Needs HomeKit support *2024-05-14, version 1.1.5* Very basic controls and works as expected for the most part. Not having HomeKit support is a real downer. ### 3/5 — It’s functional enough *2024-03-29* Basically just a remote for blinds that’s on your phone. UI is fine. Wish there was a way to preset some blinds to always raise or open to a certain height weather their too down or bottom up. ### 3/5 — App does not match up with shade positions *2023-03-12* I set up three scenes. They do work and operate on time. However the App doesn’t show proper up and down positions. I have 4 shades in the same room. If they are all at 50% the app will show one Shade open 100%. I also have one Shade that opens 100% at the same time every day without a scheduled timer or scene. I’ve tried several times to delete all scenes and redo. But same issues arise. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*