# Blocto: Crypto Wallet & NFTs — user reviews > 58 indexed App Store user reviews of Blocto by portto Co., Ltd., rated 3.98/5 from 181 ratings. - Source: https://appshunter.io/ios/app/blocto-crypto-wallet-and-nfts/id1481181682/reviews - App overview in markdown: https://appshunter.io/ios/app/blocto-crypto-wallet-and-nfts/id1481181682.md - Rating breakdown: 5★ 124 · 4★ 9 · 3★ 5 · 2★ 2 · 1★ 40 ## What do users think of Blocto? Overall sentiment: negative **Pros** - 👍 Easy to use interface - 👍 Good for beginners - 👍 Can view NFTs - 👍 Custodial/non-custodial choice - 👍 Simple concept for different chains - 👍 Convenient wallet - 👍 User friendly - 👍 Easy crypto wallet - 👍 Good project - 👍 Convenient to use - 👍 Nice interface - 👍 Easy to learn - 👍 Great app **Cons** - 😞 Cannot recover wallet - 😞 Very bad app - 😞 Issues with wallet - 😞 Customer service non-existent - 😞 Poor customer support - 😞 App never works - 😞 Crashes frequently - 😞 Won't connect to sites - 😞 Add collection feature never works - 😞 No customer support - 😞 Cannot withdraw crypto - 😞 No response from support - 😞 Withdrawal keeps failing - 😞 Worst service encountered - 😞 Browser removed - 😞 Missed mints due to app refresh - 😞 Bugs galore - 😞 No innovation - 😞 Not updated for years - 😞 Lost money - 😞 Customer service didn't help - 😞 Had to purchase another wallet - 😞 Coins disappeared - 😞 Zero customer service - 😞 No withdrawals - 😞 Few tokens - 😞 Headache to use - 😞 Disappointed with app - 😞 Lost money on crypto - 😞 Cannot teleport or swap - 😞 Awful customer service - 😞 Vague instructions - 😞 Unhelpful instructions - 😞 Cannot make direct withdrawals - 😞 Confusing and unwanted - 😞 Money disappeared - 😞 Scam - 😞 Cannot send to other wallets - 😞 No response from tech support - 😞 Wallet full of USD coin - 😞 Cannot move or withdraw money - 😞 Points instead of token - 😞 Absolute trash - 😞 Items won't load - 😞 NFTs not connected to marketplace - 😞 Cannot mint or buy NFTs - 😞 Invalid input error - 😞 Scam - 😞 Coins will be stolen - 😞 Not useful but expensive - 😞 High fees - 😞 Processes unclear - 😞 Support not great - 😞 Lost money in Metaverse - 😞 Expensive to create wallet - 😞 Difficult to find staked coins - 😞 Credit card money not in account - 😞 Customer service not resolved - 😞 Dodgy AF - 😞 Endless spam emails - 😞 Holds coins hostage - 😞 Not good in US - 😞 Currency not available in region - 😞 Wallet cannot be accessed - 😞 Request timed out - 😞 Update notes incorrect - 😞 Page feels like small workshop - 😞 Not user friendly - 😞 Limited options - 😞 Point system doesn't make sense - 😞 Cannot use points to buy crypto - 😞 Crashes often - 😞 Crashes when selecting collectibles **Commonly reported bugs** - Wallet recovery not possible - App never works - Crashes anytime you try to use it - Won't connect to sites - Add collection feature never works - Cannot withdraw crypto - Withdrawal keeps failing - Missed mints due to app refreshing to log in - Bugs galore - Items won't load in wallet - Most NFTs aren't connected with a marketplace - Cannot mint or buy NFTs - Invalid input error when minting - Unstaking flow not received - Cannot find or see staked coins - Credit card money did not go into account - Wallet cannot be accessed - Request timed out - v3.2.0 version update notes incorrect - Page feels like small workshop product - Crashes often - Crashes when going to wallet tab - Crashes every time collectibles are selected **Most requested features** - Support dark mode - Consider dark mode support ## Newest reviews (11 of 58) ### 3/5 — Can’t recover blocto account *2025-05-16* I tested to see if recovery of wallet was possible and it is not possible to recover. ### 4/5 — Very good *2024-12-01, version 4.25.1* Cool like ### 1/5 — Beta *2023-08-05, version 4.0.1* No withdrawals, few tokens, headache to use. ### 2/5 — Disappointed *2023-07-30* I spent about $35 on in app purchases and have lost about $100 on crypto because I can’t teleport or swap anything for whatever reason, and customer service has been awful. I wait days on end for emails and have only even received one so far. At this point I expect I won’t see any of that money back but I’m just hoping I can at least get back what’s left. Also, the instructions on the app are incredibly vague, inconspicuous, and unhelpful, plus you can’t even make direct withdrawals. ### 1/5 — Confusing and unwanted *2023-06-08, version 3.25.0* Money was moved here from dapper, in a very misleading way by dapper and now the money completely disappeared. ### 1/5 — Literally the worst app and customer service *2023-04-18, version 3.21.0* Scam scam scam ### 1/5 — Scam *2023-04-06, version 3.21.0* I would not use this. I had a dapper labs account from nba top shot and nfl all day. Now they require you to do withdrawals using crypto. The only wallet they let you send it to is this one. Blocto will not let me send anything to my coinbase account or phantom wallet. I’ve reached out to there tec support team with no response. So as it stands I have a wallet full of usd coin but want acces the funds essential just a number on the screen. Sure I can deposit money and buy coin but you can’t move or or withdrawal money. Seems like a scam to me ### 3/5 — Love the app but why points instead of blocto token? *2023-02-28* I dont like that i have to buy points to even add wallets. If blocto token was used as a fee instead that would accelerate the growth ### 4/5 — Dark mode *2023-02-17, version 3.19.2* Please consider support dark mode. ### 1/5 — Absolute Trash *2023-01-02* Terrible app. Items won’t load in wallet. Most of the NFTs aren’t even connected with a marketplace or anything. Trash. ### 1/5 — sp *2022-10-28, version 3.14.3* dont code in ## Most critical reviews (10 lowest-rated) ### 1/5 — Very Bad App do Not USS *2024-10-27, version 4.25.1* Very Bad App please do Not use ### 1/5 — If I could give less I will *2024-09-26* So many issues with this wallet and the customer service is non-existent. ### 1/5 — Poor customer support *2024-06-20* If I could leave a negative star it would be more appropriate. ### 1/5 — Would give ZERO Stars if I could!! *2024-06-04* App never works, crashes anytime you try to use it like wallet app!! Won’t connect to sites, the “add collection” feature never works but charges you points!!! A TOTAL JOKE OF A WALLET APP!! STAY AWAY FROM FLOW BLOCKCHAIN AND THESE GARBAGE WALLET APPS THEY HAVE!! NO CUSTOMER SUPPORT SO DONT WASTE YOUR TIME OR MONEY WITH THIS APP!!! ### 1/5 — I can’t withdraw my Crypto from my Blocto Wallet *2024-04-05* I have sent Customer Service numerous messages about my situation and I haven’t received any response for weeks. I deposited some crypto from an exchange into my Blocto wallet and I’m trying to send that same crypto back to the same exchange I used to deposit my crypto into my Blocto wallet and it keeps failing and failing and failing over and over again. This is by far the WORST SERVICE I have ever encountered in this crypto space. I hope someone can help me. ### 1/5 — Why *2024-03-30, version 4.17.0* Why did you get rid of the browser inside of Blocto?! ### 1/5 — Stay away *2023-11-23* Missed out on multiple mints due to the app just refreshing to log in. ### 1/5 — Horrible experience. *2023-11-17* Bugs galore. Zero innovation. Have not updated the app for over 2 years despite what the App Store says. ### 1/5 — Lost $126 Do Not Use!!! *2023-09-03* I lost $126 trying to move my USDC to ETH on my metamask account and before I was able to do all of that I have to contact support that didn’t help me in one bit as they gave me some trash corporate response and I ended up have to purchase a wallet just so it could connect to Blocto that was another 11$ on top of the $126 lost and finally I figured it out ON MY OWN and I checked multiple times that I was sending my coins to the right wallet and yet all my USDC coins disappeared. DO NOT USE THIS APPLICATION!!!! ### 1/5 — Zero customer service *2023-08-18, version 4.1.0* 0 ## Most praised reviews (10 highest-rated) ### 5/5 — 体验了还可以 *2025-09-27, version 4.28.0* OK ### 5/5 — Kev *2024-11-25, version 4.25.1* Jab ### 5/5 — Great *2024-05-05, version 4.18.0* 6 is ### 5/5 — Nice *2023-10-24, version 4.7.1* Like the way I can view my NFT ### 5/5 — Issue resolved *2023-08-14* Previous issue of tax forms resolved! ### 5/5 — Good app *2023-06-01, version 3.24.0* Nice and easy interface. But I am not sure why they don’t have seed phrase for non custodial mode. I do not like the JSON file for recovery. ### 5/5 — Blocto Wallet *2022-12-06* I like the wallet features being offered. I like the concept of in house wallet points instead of having to buy a little gas for this and a little of this gas for that. The points definitely help to dumb it down on using different chains but not there yet. Love the wallet keep up the good work. ### 5/5 — Free airdrops *2022-11-24, version 3.16.3* T.me/cryptoairdropshunter ### 5/5 — NFTs made simple *2022-11-14, version 3.16.1* Easy to use is an understatement. ### 5/5 — Good project *2022-01-14, version 3.4.5* Amazing experience from first taps --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*