# Blood Sugar Tracker & Logbook — user reviews

> 41 indexed App Store user reviews of Blood Sugar Tracker & Logbook by Identiq Infotech, rated 4.58/5 from 624 ratings.

- Source: https://appshunter.io/ios/app/blood-sugar-tracker-and-logbook/id1507955347/reviews
- App overview in markdown: https://appshunter.io/ios/app/blood-sugar-tracker-and-logbook/id1507955347.md
- Rating breakdown: 5★ 473 · 4★ 94 · 3★ 21 · 2★ 10 · 1★ 16

## What do users think of Blood Sugar Tracker & Logbook?

Overall sentiment: negative

**Pros**

- 👍 Helpful for tracking health data
- 🚀 Great for looking back and checking changes
- 💡 Reminders and different categories of instances
- 👍 Simple, concise, and useful
- 👍 Relief for managing a stressful situation
- 👍 Able to input past dates and times
- 👍 Works well and is a useful aid
- 👍 Does everything it promises
- 👍 I like it, great app

**Cons**

- 🐛 Won't open after last 3 bug fixes
- 🔒 Data can only be added 2 times per day without premium
- 🐛 All data lost after an update
- 🐛 Keeps locking up
- 🐛 Updated wiped 4 years of data
- 🐛 Unable to find glucose tracking feature
- 🐛 Lost 3 months of data with no way to recover
- 🐛 Major bug with incorrect data display
- 🔒 Requires association with Apple or Google account, no privacy
- 🐛 Units seem stuck and cannot be changed
- 🐛 Misspellings in the app
- 🐛 Can't go back and correct mistakes
- 🔋 Ads disrupt the user experience

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices
- A1C estimate is totally wrong when using mmol unit

**Most requested features**

- Include acceptable range for measurements and color-code the graph
- Allow uploading data to other health apps

## Newest reviews (13 of 41)

### 2/5 — Won’t Open After Last 3 Bug Fixes

*2026-04-09*

I used to use this daily and it was fairly intuitive. Now, after the last 3 updates, it won’t open.

**Developer response:** We’re sorry for the trouble, and thank you for reporting this. The issue has been fixed in the latest version. Please update the app, then log out and log back in. That should resolve it. If the problem still persists, please email us at developer@identiqinfotech.com
 and we’ll assist you directly.

### 3/5 — Data

*2026-04-03*

The app has changed now you can only add 2 glucose reading per day without premium app.

**Developer response:** Hi! We understand your concern. The app recently switched to a paid model so we can continue improving features and maintaining the service. You can still use the basic features for free, and premium is optional. If you have any questions, we’re always here to help!

### 2/5 — Updated wiped 4 years of data.

*2026-01-22*

4 years of twice a day readings  BP, Blood Glucose, Heart Rate, Developer couldn’t get my data back.  Do not trust this App. Data was use by the VA Hospital to track my health. They are going to stop recommending app

**Developer response:** We’re very sorry for the issue. It has been fixed in the latest version. Please update the app, then log out and log back in. If the issue still persists, please contact us at developer@identiqinfotech.com
 and we’ll help you directly.

### 3/5 — Blood Glucose

*2025-07-21, version 1.2*

This app looks like like a really good app, however l got it to monitor my glucose and l have never found it, but yet l see numbers like l did.

### 2/5 — Lost data

*2025-01-02*

I had updated all my readings then all was lost with no way to recover.
I lost 3 months of data.
It worked great until that happened

**Developer response:** We’re very sorry for the issue. It has been fixed in the latest version. Please update the app, then log out and log back in. If the issue still persists, please contact us at developer@identiqinfotech.com
 and we’ll help you directly.

### 3/5 — Nice app but…

*2024-03-14*

Went to send an email from the app and it said was not deliverable as the domain no longer exists?? 
So is someone monitoring this app? Or is it useless?
I had a question on the app there’s a white circle that goes down as you log, when it totally disappears what does that mean? Will you be charging for this app soon?

**Developer response:** We’re very sorry for the issue. It has been fixed in the latest version. Please update the app, then log out and log back in. If the issue still persists, please contact us at developer@identiqinfotech.com
 and we’ll help you directly.

### 4/5 — Simple, concise, useful

*2023-06-06*

I like this.  It's quick and simple.  I esp like that I can print off my results so I can give them to the doctor for my chart.  Would love to have the results upload to my iHealth or LoseIt! app but other than that this is a very nice app.

**Developer response:** Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

### 4/5 — Graph features

*2023-02-10*

It would be great to include an acceptable (adjustable by the user) range for measurements.  Then graph readings in good range in green and out of range in red.  Graphs should give information in a glance but without the difference the observer must analyze the data and it defeats the point of graphing.

**Developer response:** Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

### 2/5 — Works but awkward.

*2022-09-02*

This app works except if you want to add reading data some time afterwards.  Or if you want to change data that was entered wrong. Updates to existing logged data works about 20% of the time.

**Developer response:** We’re very sorry for the issue. It has been fixed in the latest version. Please update the app, then log out and log back in. If the issue still persists, please contact us at developer@identiqinfotech.com and we’ll help you directly.

### 4/5 — Good Except For a Couple of Things

*2022-08-17*

For the most part I like being able to track everything on a daily bases. What I don’t like is it either keeps the data and averages everything since day one.  When I get my bloodwork back from the lab and input my a1c it shouldn’t be averaging what it thinks my a1c is. This is something that is absolute and I should be able to set a new baseline based on my bloodwork so that all future data is averaged against it.  It would also be nice to be able to input past data that I’ve had since before I started using the app. Otherwise it’s easy to use and allows me to track my progress in general.

### 5/5 — Has promise, but…

*2022-03-30*

I really like this app. I use it to keep track of the glucose curve readings for my diabetic dog.  It’s fantastic if you just keep timely and meticulous records on the spot. However if you try to add any past data retroactively, it will not distinguish between current and past dates. For example: I t’s March 30 and I went to enter original data from vet records on February 25, but despite of my entering the date as Feb 25, the app just incorporated these values with the current readings. This threw off the curve completely, forcing me to delete the data in order to keep the accuracy of the curve. 

It also won’t allow saving weight values for past months. Any info entered will show up at the moment it is entered, not in any sequence for dates that have already passed. 
So nothing can be entered retroactively, you basically have to delete newer data and start over entering everything in sequence. This is a pretty major flaw in an otherwise good app.

**Developer response:** Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

### 2/5 — Not as Good

*2022-01-20, version 1.2*

This app does not sync with Apple Health as described. Will not allow time adjustments. Will keep time entered even after repeated attempts to update to time task completed. Really like A1c factor.

### 4/5 — Nice app to track diabetes parameters

*2021-11-10*

It is simple to use and tracks blood glucose well. The only issue is tracking insulin doses - I use bot insulin R and Lantus, and when you input a dose you cannot choose between them, so I end up tracking the regular insulin only.

**Developer response:** We’re very sorry for the issue. It has been fixed in the latest version. Please update the app, then log out and log back in. If the issue still persists, please contact us at developer@identiqinfotech.com and we’ll help you directly.

## Most critical reviews (10 lowest-rated)

### 1/5 — Use to Love the app

*2026-04-12*

Use to love this app, but they started messing with it doing updates and caused me to loose all my information, then updated again last month and now it will not open at all 🥵

**Developer response:** Thanks for your feedback, and we’re very sorry for the frustration. We’ve fixed the issue in the latest version. Please update the app, then log out and log back in. That should resolve the problem for most users. If the issue still continues, please contact us at developer@identiqinfotech.com
 and we’ll help you directly.

### 1/5 — Scam

*2026-04-02, version 2.5*

La Nueva versión del app es pésima tiene una cantidad de anuncios que cada vez que usas el programa salen anuncios hasta de un minuto que tienes que mirar y uno de esos me quería cobrar $149 por un servicio el app se congeló y tuve que borrar el app no lo recomiendo para hacer mis mediciones usaré otro medio

### 1/5 — All data lost

*2026-02-16, version 2.4*

App was working great, until the updated and I lost all my data , I was keeping track due to diabetes and was great to review with doctor. Unfortunately all that’s gone and support have offered very little help apart from asking me today the app which was already the latest and re login , tried all of this and now have no data. Lost trust in this and could not recomend to anyone

### 1/5 — App is terrible.

*2026-01-23, version 2.1*

Keeps locking up.

### 1/5 — Why require Apple or Google account, no privacy

*2023-09-15, version 1.2*

Requires association with Apple or Google account. No privacy despite claim to not collect data. Beware of this type of privacy invasion with any app.

### 1/5 — Random Data

*2022-09-16, version 1.2*

I started using this App yesterday and selecting units does not work and it totally ignored the weight I entered and put in some random number.

Health Apps that don’t work are dangerous as they mislead Doctors reliant on data.

DELETED

### 1/5 — Not happy

*2022-01-05, version 1.2*

I loved it at first then bp chart stopped working.. i looked at settings and couldn’t find a way to fix it.. I've contacted them and i get no answer.. i would love to get it fixed.

### 1/5 — Complete rubbish

*2021-06-20, version 1.2*

Just lost all my readings as there is no way to update if you have put incorrect unit in

### 1/5 — Can’t change mistakes!

*2021-05-22, version 1.2*

Can’t go back and correct anything if you put in wrong number by accident. Frustrating!

### 1/5 — Glucose Tracker

*2020-12-26, version 1.2*

The A1C estimate is totally wrong when you set the unit to mmol

## Most praised reviews (10 highest-rated)

### 5/5 — Major Bug

*2024-08-07, version 1.2*

Tried to contact developer but to no avail. There is a bug that once you have saved the Blood Sugar level, if you go back into the record it shows some spurious data rather than the actual figure that shows in the summary. If you then change it back to the right reading when you go to the summery it gives you a figure below 0.5 and that is then displayed on the graph and the only way to fix it is to delete the record and re-input it but if it is now out of sequence the summary doesn’t re-order the records

### 5/5 — Health history

*2023-10-12*

Great for looking back and checking changes

**Developer response:** Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

### 5/5 — Very Helpful!

*2023-06-26*

Reminders, different categories of instances.

**Developer response:** Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

### 5/5 — Relief

*2023-03-19*

I was just diagnosed as diegetic and this app has helped me track my sugar levels and made a stressful situation less stressful.  Almost manageable.

**Developer response:** Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

### 5/5 — I’m able to put in past dates & times

*2023-01-28*

Love this app.  Love the graphs.  Months ago I couldn’t add a missed glucose level.  I read the other comments which said the same.  Last month or so it lets me add past dates.  Just change the date & time & save in steps.  Of course I have not gone back weeks & months.  It’s perfect for me!

**Developer response:** Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

### 5/5 — It works well and is a useful aid

*2023-01-22, version 1.2*

Works well for me 
I set reminders for myself and add notes as well it’s helped stabilise my spikes 
I’ve been using it for a while now and live the graphic display to show me how well I’ve done

### 5/5 — This app does everything it promises.

*2023-01-14, version 1.2*

Both the weight and units work for me. I love the simplicity of the data capture and the dashboard format.

### 5/5 — I Like It, great App

*2023-01-13*

I use this to track readings, so much easier to use than my meter to see all numbers on one page. Calculates A1C and my weight goals.

Just Get It…

**Developer response:** Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

### 5/5 — Love the app

*2022-07-04*

I love the app, it helps me keep on track
I do have one concern.  It is if I forget to enter a reading I can’t go back and add it later
Example:  I forgot to enter the reading for Sunday morning, but now it is Monday and I can’t go back and enter it.

### 5/5 — A must have app

*2022-04-16*

I’m border line diabetic so this app keeps me in check from falling into the Red Zone.

**Developer response:** Thank you so much for your kind feedback! We’re really glad you find the app easy to use. If you ever have any suggestions or ideas to improve the app, feel free to contact us at developer@identiqinfotech.com

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*
