# BLOOM Bike and Scooter Sharing — user reviews > 50 indexed App Store user reviews of BLOOM Bike and Scooter Sharing by Republic Bike Inc., rated 4.10/5 from 370 ratings. - Source: https://appshunter.io/ios/app/bloom-bike-and-scooter-sharing/id1215568039/reviews - App overview in markdown: https://appshunter.io/ios/app/bloom-bike-and-scooter-sharing/id1215568039.md - Rating breakdown: 5★ 277 · 4★ 7 · 3★ 4 · 2★ 7 · 1★ 75 ## What do users think of BLOOM Bike and Scooter Sharing? Overall sentiment: negative **Pros** - 🚴 Fun and enjoyable biking experience - 🚀 Easy and quick rental process - 🎯 Convenient way to travel around town - 🏞️ Great for exploring parks and trails - ✅ Works well when functioning properly **Cons** - 🐛 App crashes frequently and freezes - 📱 Cannot rent multiple bikes per account - 🔋 Excessive battery drain - ❌ Poor customer support and unresponsive - 💳 Unexpected billing and overcharging issues - 📍 GPS and location tracking inaccuracies - 🔐 QR code scanning failures - ⏱️ Slow app performance and lag - 🔔 Constant unwanted beeping notifications - 🚫 Confusing and non-intuitive user interface - 📞 No phone support or contact options - 🔄 Issues with ride start/stop functionality - 📧 SMS/email verification failures - 🚲 Bike maintenance and condition problems **Commonly reported bugs** - App crashes on startup or during use - QR code scanner not recognizing codes - App freezes when connecting to bikes - Confirmation codes not sending via SMS/email - Input fields appearing off-screen during registration - Bike unlock failures and unresponsive locks - Ride end button missing or non-functional - Geolocation tracking errors - Constant beeping during rides - Automatic sign-out when multiple users share phone number - Credit card validation failures - Ride status not updating (showing active when ended) - App spinning on 'connecting' indefinitely - Billing system charging incorrect amounts - App consuming 50-90% of device battery **Most requested features** - Multi-user/multi-bike support per account - Ability to pause rides without ending them - Grace period for billing (3+ minutes) - Pre-ride planning features (bike locations, trail info) - Video tutorials for bike return process - Web-based support and FAQ section - Phone number support for international users (e.g., Kosovo +383) - Bike location visibility before entering park - Option to use app without smartphone requirement - Reduced battery consumption optimization - Better bike maintenance and condition checks ## Newest reviews (17 of 50) ### 3/5 — App is slow and buggy *2022-08-25, version 1.0.57* I use it everyday and often have to reinstall as the app will just freeze. Other people I work with also experienced similar problems. Awesome concept and appreciate the bikes my employer provides but the app needs some work. ### 2/5 — Horrible *2022-07-29, version 1.0.56* This app just keeps spinning on “connecting” every time we try to scan a QR code. ### 2/5 — Here r a few suggestions *2021-09-05, version 1.0.41* I think this app is a great idea but offer a few suggestions - 1 when paying for a full year, the closest point of interest as a round trip is just over a hour. This means every time I use it I get charged an extra fee. This is a total turn off for me to renew. 2. The few times I used the bikes, they r not working properly. My first ride had a bike that was in an accident as the steering was twisted and the bike only rode in 5th gear. When i tries to submit a report, it cancelled 3 times and I never received even an acknowledgment about it. Your welcome. 3. my second ride, again bike only worked in gears 4 to 5. And no, I did not bother to report it. I am not sure about servicing these bikes but many of them at my closest location need at least the handlebars straightened. 4. Trying to pause a ride is an option. But, it doesn’t work. It would be nice to take break when ride for a hour. I would definitely not purchase the app for a second but would consider a single ride again once or twice a season. ### 1/5 — I would give it a zero if I could! *2021-06-07, version 1.0.33* Horrible experience. Four people were trying to rent a bike and it only worked for one of us. The app kept giving a message that said “your rental has ended” when it had not even started!!! We were only able to rent a single bike and this ruined our “bike trip” for the day. Terrible!! ### 1/5 — Why? *2021-05-25, version 1.0.32* What a waste of a download. My husband doesn’t have a smart phone so we couldn’t go bike riding at Gulf Shores…we were disappointed. ### 1/5 — Dubious *2021-05-22, version 1.0.32* Fun way to rent a bike however when it comes to ending your rental and of course, “when you get charged,” it’s confusing and glichy. I was over charged for two bikes that we had gotten back before the hour. It should be noted that even seconds after the hour, you are charged for the hour. There should be a grace period of maybe 3 minutes to account for such issues ### 2/5 — App Crashes Immediately *2021-04-13, version 1.0.30* Couldn’t get app to stay open for more than 2 seconds on brand new iPhone. Very convoluted process ### 2/5 — App bugs *2021-04-08, version 1.0.29* Would really like to use this service but the app has issues when trying to input information. I’ve tried on multiple phones but the pop up screen for acct information goes up above the top of the screen and you cannot input your date of birth or if you are a resident . It also crashes often when inputting the city. ### 1/5 — Terrible app *2020-12-27, version 1.0.28* Not user friendly. Wished I had not given my cell number and email which is required to create an acct. I’ve deleted app. ### 1/5 — Check your bank account after using the app . *2020-08-31, version 1.0.26* TERRIBLE APP !! After being charged $5 dollars for the the ride , I checked my bank account and they charged me $150 for NO REASOON ! WHAT WAS THE REASOOOON ?! That’s 26 hours nonstop bicycling , seriously... who even bikes that much . I really hope they fix this issue , because the bikes are really fun to use . ### 3/5 — Great bike rental but please fix the battery usage *2020-07-11, version 1.0.25* The bike rental experience was great. However the App needs a lot of work. This app takes up 50-90% of my battery consumption. Even when I am no where near an area to bike. I had to delete it because of it. It was also very confusing when returning the bike. Need to show a video of how to do it so it isn’t so confusing. ### 1/5 — DO NOT WASTE YOUR TIME!!!😡 *2020-06-17, version 1.0.23* So me and my family went to Gulf State Park to enjoy a nice bike ride. Then we saw we had to get this app, so my dad downloaded it. We said “I hope that you can rent more than 1 bike.” YOU CAN’T!!! Now, me my mom and my dad all downloaded it, but I don’t have data on my phone, and data gives you a phone number. And when you get the app, it asks for a phone number. So my dad put his in, but it signed him out on his phone. So he put his number in on his phone, and it signed me out (because it automatically links phone numbers, and not linked to phones. And it also asks for your cc even though the bike use at gulf state park is “complimentary!” So to top it all off, YOU CAN’T CANCEL THE BIKE!!!! I think the concept is great, but the app itself is pretty stupid. ### 1/5 — Terrible *2020-03-26, version 1.0.22* Downloaded app to use “complimentary” bikes at Gulf State Park. Filled out all the info upon download. Then went to get a bike. Then asked for a credit card which I thought was strange it didn’t upon initial setup. Anyway it wouldn’t accept my cc. Tried five times. Nothing. Then tried another. It worked. Ok, now my wife and I and my daughter can get bikes and go for a ride. NOPE. EVERYONE NEEDS TO DOWNLOAD THE APP. But, you all can use the same credit card I was told. What sense does that make? Absolutely the most absurd app I’ve ever seen. No wonder there’s racks and racks of bikes setting unused. Great idea but absolutely awful function and app design. Don’t waste your time. ### 1/5 — Garbage app. *2020-03-20, version 1.0.22* Was really excited to go biking with my family, but it turned out that we got our time wasted instead. Terrible experience, not worth your time. ### 1/5 — This app is a joke *2020-03-10, version 1.0.22* I tried to get a bike and the app wouldn’t let me scan it properly. I spent 30 minutes trying to get a bike. This app ruined my vacation. ### 1/5 — Half useless! *2020-03-04, version 1.0.22* Resource hawg! Batt went from 70 to naught. Two of Four couldnt get a bike. Pointless. Easy to not use! Done with this one! ### 1/5 — Awful app. No user support *2020-02-10, version 1.0.22* This is one of the worst apps I have ever used. Not intuitive. No navigational assistance. No web support or FAQs. No way to vary from app selected decisions like which unit to rent ( or no explanation about how to vary). So frustrating it turns you off of the service. ## Most critical reviews (10 lowest-rated) ### 1/5 — Zero help from Bloom! *2023-06-21* Zero help from Bloom if technical issues arise when checking in bikes. Faulty tracker caused issue with geo location. Nobody answers the help phone number. Mailbox is full. No response from email customer service. Zero. None. Gulf state park headquarters will send you to the Lodge. The Lodge can only recommend emailing Bloom for assistance. ### 1/5 — No point *2022-11-20* Never receive SMS code to signup. Tried lots of times over several hours. Also no place to contact support or anyone. Useless ### 1/5 — Hello *2022-10-22, version 1.0.60* Kosovo entry phone number doesn’t figure could you please add +383 ### 1/5 — 1 star rated *2022-10-12, version 1.0.60* Dear app user, Pls. Do not use this app or go to this place ! we where having so much trouble and the lady who worked their just watched us. She did not even help. Plus what kind of app doesn’t have a place where you can use it more than once like what the heck. Never go to this place terrible service ### 1/5 — App less than what it could be *2022-05-29, version 1.0.53* Spent more time trying to get the app to work then we did actual riding the bike. Finally had to give up and the property manager had to use her app to unlock the Bike. No explanation for why it wouldn’t work on my phone nor my wife’s…. ### 1/5 — Awful *2022-05-13, version 1.0.52* This app works only 10% of the time. Since purchasing these bikes 3 years ago we’ve only had a handful of successful trips. Most times our employees get stranded because the bikes won’t unlock. Tech support is non existent. It’s taken up to 3 months just to get a response. The bikes sat in storage for over a year waiting for tech support. Don’t waste your time or energy. ### 1/5 — Lol *2022-04-10, version 1.0.52* You can’t get multiple bikes on one phone ### 1/5 — Awful, don’t use *2022-03-30, version 1.0.52* GPS systems were completely off and said that there was roughly 8 bikes in there area, there was 2 , drove to 3 separate locations to find bikes for my family. Once we found bikes 3/5 didn’t have working breaks and every single tire was worn into nothing. Also had terrible trouble with the app telling me my rental was still going when it had been finished for an hours. Do NOT recommend. ### 1/5 — Why oh why? *2022-02-21, version 1.0.50* Confirmation code won’t verify. I’m just trying to ride a bike, why do I need my phone for this? ### 1/5 — Doesn’t Work *2021-10-19, version 1.0.41* Error occurred always ## Most praised reviews (10 highest-rated) ### 5/5 — Bike riding *2022-08-24, version 1.0.57* Had a lot of fun got to see a lot of animals and trails ### 5/5 — Such a fun experience *2021-05-17, version 1.0.32* We had a great time in Gulf State Park today! It was easy to get and return the bikes. I wish the app had more information for planning from home. We procrastinated on using the bikes as we couldn’t do any planning ‘homework’ while at home. I wanted to see where bikes were located and how long we’d have them, trail locations, etc. But the app only shows that when you’re IN the park. ### 5/5 — Clearwater beach bike rental *2020-07-25, version 1.0.25* Had a great experience with these bikes! My daughter and I rode for miles and enjoyed the scenery! ### 5/5 — New Update *2019-11-07, version 1.0.21* The updated app works great! Very cool program. ### 5/5 — Easy, quick, and fun! *2019-07-02, version 1.0.18* Loved this quick and easy app. Hanging in ocean beach, fire island was 10x better with easy access to bikes to travel around. Perfect tool ### 5/5 — South Shore Bay Bikes *2019-07-02, version 1.0.18* Loving this for ocean beach, fire island!! The bikes are great and ride very well. Will definitely be using this service again, thanks South Shore Bay Bikes! ### 5/5 — Amazing *2019-04-29, version 1.0.16* This app is very easy to use, and provides a unique way to travel around town. It’s a convenient way to get around, especially with the summer quickly approaching. Would highly recommend! ### 5/5 — Cool app very simple *2018-10-03, version 1.0.9* Super simple, works great! ### 5/5 — Excellent *2018-10-02, version 1.0.9* This app was fast and easy to use. Loved the bike which made for a smooth ride. A++ ### 4/5 — Good reliable app *2019-04-21, version 1.0.16* I have used it for sometime now, and it works well. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*