# Bloom Rewards — user reviews > 94 indexed App Store user reviews of Bloom Rewards by Hollander Management Group, LLC, rated 4.69/5 from 1,541 ratings. - Source: https://appshunter.io/ios/app/bloom-rewards/id6479538712/reviews - App overview in markdown: https://appshunter.io/ios/app/bloom-rewards/id6479538712.md - Rating breakdown: 5★ 164 · 4★ 15 · 3★ 9 · 2★ 10 · 1★ 44 ## What do users think of Bloom Rewards? Overall sentiment: negative **Pros** - 👍 Easy to use (initially) - 👍 Good selection of products - 👍 Friendly and knowledgeable staff - 👍 Convenient for online orders - 👍 Great deals and sales - 👍 Nice app layout (new version) - 👍 Reordering is faster - 👍 Good product quality - 👍 Professional environment **Cons** - 🐛 Frequent login issues - 🐛 App frequently crashes or freezes - 🐛 Rewards points not tracked or lost - 🐛 Cannot make account changes - 🐛 Customer support unresponsive - 🐛 App is clunky and awful - 🐛 Update broke the app - 🐛 Cannot add to cart - 🐛 Gets logged out randomly - 🐛 Purchase history disappeared - 🐛 Filter feature no longer works - 🐛 Terp club stopped working - 🐛 Impossible to place an order - 🐛 App is glitchy and unreliable - 🐛 Does not save account changes - 🐛 Hard to navigate - 🐛 Account locked multiple times - 🐛 Phone number verification not working - 🐛 Website issues - 🐛 Cart disappears - 🐛 App asks to download itself - 🐛 Checkout button issues on website - 🐛 In-app browser issues - 🐛 Login boxes not visible - 🐛 Reset password issues - 🐛 App is a website in a shell - 🐛 Blank screen on sign-in - 🐛 No 'My cart' option in app - 🐛 Banner ads won't close - 🐛 Reloading page resets order - 🐛 Search by effects/terpenes removed - 🐛 UI is awful - 🐛 Mobile accessibility issues - 🐛 Unprofessional management **Commonly reported bugs** - Login issues - Rewards points not tracked/lost - App crashes/freezes - Random logouts - Purchase history disappeared - Filter feature broken - Terp club not working - Cannot add to cart - Customer support link broken - Phone verification code not sent - Account locked - Cannot make account changes - Website checkout button off-screen - In-app browser issues - Login boxes not visible - Reset password not working - Blank sign-in screen - No 'My cart' option - Banner ads won't close - Page reloads reset orders - Search filters removed - UI is awful - Mobile accessibility issues - Login loop - App asks to download itself **Most requested features** - Fix login issues - Restore rewards point tracking - Improve app stability - Fix customer support link - Restore purchase history - Fix filter feature - Fix terp club functionality - Improve navigation - Add search by desired effects - Add search by terpenes - Fix banner ad issues - Improve mobile accessibility - Fix checkout button on website - Rebuild or fix website - Add dark mode - Add advanced analytics dashboard ## Newest reviews (10 of 94) ### 4/5 — Website *2026-08-22, version 6.0.3* Web site needs a lot of help. I have had to restart everything for 2 years. Over and over. ### 3/5 — Search problem *2026-08-12, version 6.0.3* Forget any kind of search on their website. There are selectors, but no result. You pretty much have to spend a long time going through. What you’re looking for by THC and terpenes ### 2/5 — Something changed *2026-07-01, version 6.0.2* I loved this app originally. It kept track of all my purchases in store and online and then suddenly they all disappeared and now only my online orders are on it. The filter feature used to be amazing. Then suddenly the terp club stopped working and the weights. It’s frustrating because that’s how I decide what I’m getting in store. Now I can’t see all the strains or growers I’ve bought previously or anything. Hoping this gets fixed because the app was really quite good. ### 5/5 — 1 favorite app *2026-06-17, version 6.0.1* I have tons of apps on my phone and this by far is in my top 3 most used app. I love how easy it is to use. I love how it is set up and simple. You have everything you want or need at your fingertips. Of course my most fav is too be able to browse all their products and make an online order i just have to walk inside and grab!! Currently making my second order of the week already and decided to give this app some much deserved, way over due on my part LOVE! ### 5/5 — Beautiful & Professional Environment *2026-06-05, version 6.0.1* Most polite, friendly, knowledgeable, & professional staff I’ve had the pleasure of interacting with, including the security at the front door. Everyone always seems to be on top of their game. Never an uncomfortable feeling / vibe while inside, always made to feel excepted & welcomed. Don’t change up the crew, the line up is too solid, & the atmosphere is on point. Love 🖤✌🏼 ### 5/5 — Happy *2026-05-25, version 6.0.1* Great service and selection ### 5/5 — Makes life easier *2026-05-17, version 6.0.1* 10/10 Must have ### 2/5 — Website *2026-05-15, version 6.0.1* Web site needs a lot of help. I have had to restart everything for 2 years. Over and over. ### 5/5 — Awesome *2026-05-13, version 6.0.1* Glad to have an awesome app for the dispensary I go to and not have to continuously open the Internet browser. ### 3/5 — Always an issue placing a reservation *2026-05-04, version 6.0.1* I’m not sure if it’s the app or the store but every time I place a reservation there is always some kind of issue at the store. I’ll get a confirmation # & everything but they never seem to have it ready when I go in. Last time the refused to sell me something I already had a reservation for? Won’t be back ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app *2026-07-04, version 6.0.2* Absolutely horrific app, the dispo themselves is decent, but this is the worst weed app ever created… it doesn’t keep track at all of your rewards points, and it won’t let you log into your account and won’t help you recover yours either, also you can’t make changes to your account it won’t save, it’s just all around and awful and clunky app ### 1/5 — update broke app entirely *2026-07-03, version 6.0.2* can’t add to cart, get logged out randomly, and the customer support link of all things doesn’t work. amazing job. ### 1/5 — Why? *2026-06-19, version 6.0.2* The most useless and broken app I have experiences in quite some time. It has been impossible to place an order ### 1/5 — Terrible app experience *2026-06-15, version 6.0.1* Great place and people, absolutely frustrating app experience. ### 1/5 — Garbage *2026-06-14, version 6.0.1* Always have trouble and now I don't exist or have any rewards Really Bloom ... ### 1/5 — More Trouble Than Worth *2026-06-03, version 6.0.1* Doesn’t keep you logged in Lags Locked account several times Hard to navigate Even after resetting password still won’t allow me to login or recognize my email despite having receipts emailed to me from Bloom ### 1/5 — Can’t Access Account Support Doesn’t respond *2026-06-02, version 6.0.1* I had thousands of loyalty points buildup. All of a sudden the app updated and I’ve never been able to get back into my account. When I click forgot password. It tells me that there’s no account that matches my email address. But, if I try to create a new account, it tells me that there’s already an account with that same email. Tried to contact customer support on multiple occasions and never received a response. At this point it’s been months. ### 1/5 — BloomApp *2026-06-01, version 6.0.1* A lot needs to be updated ### 1/5 — App is horrible. *2026-05-23, version 6.0.1* Wants to verify my ph# but never sends me a code. ### 1/5 — Stupid *2026-04-28, version 6.0.1* Doesn’t work - deleted my rewards points ## Most praised reviews (10 highest-rated) ### 5/5 — Bhoke *2026-09-01, version 6.0.3* Very helpful in all my questions. Made sure we had everything we ordered. Very pleased will be back . Thank you so much Bhoke your amazing ### 5/5 — App makes it easy *2026-08-26, version 6.0.3* Easy peasy to use! ### 5/5 — Favorite local dispo *2026-08-22, version 6.0.3* Everyone is friendly and helpful, they have good selections and run deals and even when it’s crowded they move through the line fast. The best dispensary I’ve been to in Ohio since legalization. ### 5/5 — Great *2026-08-12, version 6.0.3* Great ### 5/5 — Really Great! *2026-08-07, version 6.0.3* By far the best dispensary I’ve been to, including ones in California ### 5/5 — Deals & Prices *2026-07-27, version 6.0.3* They have the best specials and the best prices of any of the dispensaries in Stark County ### 5/5 — Bloom App *2026-07-13, version 6.0.3* Very easy to use the first time I used it. I am having a hard time for some reason, but that’s just the second time that I’m using it. I think it’s a technology glitch, but I’m working with the company to resolve that and I feel like that has to do with Apple has nothing to do with bloom ### 5/5 — Beauty *2026-06-30, version 6.0.2* Well beauty believes so ### 5/5 — Orders *2026-06-23, version 6.0.2* It was easy to set up a will call order ### 5/5 — W App *2026-06-19, version 6.0.1* App is perfect for wording from bloom man they made it good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*