# Blue Bottle Coffee — user reviews > 157 indexed App Store user reviews of Blue Bottle Coffee by Blue Bottle Coffee, rated 4.80/5 from 9,228 ratings. - Source: https://appshunter.io/ios/app/blue-bottle-coffee/id1440573734/reviews - App overview in markdown: https://appshunter.io/ios/app/blue-bottle-coffee/id1440573734.md - Rating breakdown: 5★ 8,478 · 4★ 326 · 3★ 105 · 2★ 92 · 1★ 227 ## What do users think of Blue Bottle Coffee? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Visually pleasing app - 🚀 Convenient for ordering - 🚀 Seamless checkout with Apple Pay - 👍 Great coffee quality **Cons** - 🐛 Buggy and slow performance - 🔍 Difficult to find/select desired store - 💰 Automatic tip inclusion - 🔍 Lack of customization options - 🔍 No subscription/account management **Commonly reported bugs** - Orders not processing correctly - Frequent app crashes and freezes - Login issues and account deletion - Inconsistent pricing between app and in-store - Inability to cancel or modify orders **Most requested features** - Add special instructions field - Allow ordering of espresso shots - Implement reorder functionality - Integrate subscription management - Add delivery/pickup time selection ## Newest reviews (20 of 157) ### 4/5 — Good app, not perfect *2026-08-21, version 4.7.1* Ordering in the app works great, and the occasional coupons are very nice. Two issues: In store orders don’t show in the app even if I scan my barcode at the checkout. And the app icon constantly shows a notification badges with 1 unread message even when there isn’t one. ### 2/5 — Estimated order time unusable *2026-08-19, version 4.7.1* Estimated order time differs significantly from the actual order wait time. For example I placed an order today where the estimated order time was 8 minutes. My actual order wait time was ~35 minutes. It does not make sense because clearly there is some data that tells me what the actual wait time is but this is not available to me before ordering. ### 3/5 — Wait times are inaccurate. 4x them *2026-08-07, version 4.2.1* Wait time was estimated at 7 minutes. I arrive in time and wait an additional 20 minutes. This estimate does not appear to be dynamic. Don’t trust the wait time if you’re ordering with the app. ### 3/5 — “No milk” option? *2026-07-24, version 4.2.1* It’s unclear to me whether you can order something like an iced matcha or Americano without adding milk. I try to unclick the add milk option but it seems to be set as default with no option to not add it. ### 2/5 — App stopped working today *2026-05-07, version 4.0.2* I downloaded the app since I am a member for 20 years. First time to download and use the app. Registering with my Blue Bottle Coffee account and when I go into the store, the app stopped working and just hangs now. No discount and 25% off because my app wasn’t working. Horrible especially for a long time customer. App just hangs now and won’t login. ### 2/5 — Can’t place orders anymore *2026-05-02, version 4.0.2* After the last update I simply can’t place orders anymore. Kinda lame, was super convenient when it was functioning. ### 3/5 — Great except for auto tipping amounts *2026-04-02, version 3.0.3* This is a great app except the sneaky tip section that automatically defaults to 15% so if you’re not paying attention you’re leaving a pretty generous tip for a simple coffee or pastry. Shouldn’t the default be letting people tip whatever they want so they don’t feel duped into spending too much? ### 3/5 — Pls add ice options and show available challenges *2026-03-25, version 3.0.3* No options for light/no ice on cold drinks. Also cannot see available challenges anywhere in the app - they appear when I first open the app, but I cannot see them again so don’t know deadlines or progress. ### 1/5 — Points don’t get processed *2026-03-16, version 3.0.3* Half the time I scan my barcode points don’t get processed so I don’t see the point of having this app. ### 1/5 — Default tip and default oat milk are unforgivable *2026-02-26, version 3.0.3* I hate that the default tip is a percentage and the app makes it difficult to select no tip. I tip for service, if I'm ordering on the app and having no human interaction I'm tipping $1 at most. The percentage default is infuriating as I once ordered a bag of beans as well which takes no preparation and inflated the tip to $7 for an iced coffee and bag of beans, which I accidentally paid. Furthermore, I don't understand why milk drinks default to oat. Latte literally means milk, actual milk should be the default and allow customers to select otherwise if they want oat. ### 4/5 — Wish I could leave a note *2026-02-22, version 3.0.3* I wish I could leave a note about the drink’s preperation ### 1/5 — They overbill you *2026-02-10, version 3.0.3* They stick on a tip at the end so that, when you are trying to check out, they can charge you more. It’s deceptive. ### 1/5 — App is no good *2026-02-06, version 3.0.3* Waited over 20 minutes for them to never receive my ticket/order. Total waste of time ordering from this app. Just go in person. I was charged but they never got my ticket. :/. Late to work now. Thanks blue bottle ### 1/5 — so many bugs and bad UX *2026-02-05, version 3.0.3* the order history receipt timestamp keeps changing, which makes it seem like you’ve been waiting shorter than you have; there is no exact calorie count for your drink until after you buy it; always auto signs you out ### 2/5 — No store address? *2026-02-03, version 3.0.3* once you select a store you only see its name, not address. so if the name doesnt jog your memory, u just cant tell what location you are ordering from until you goto change location. lame ### 1/5 — Bad UX *2026-01-22, version 3.0.3* This app is so cumbersome to use. Anytime I open the app with a spotty network (like every day when I’m commuting to work on the train and trying to order a coffee), the app logs me out permanently. Then I have to log back in to place an order. Every. Day. Why are you clearing my token on a network error? Don’t do that. ### 2/5 — Always has connecting issue *2026-01-12, version 3.0.2* The app always has connection issue and log out regularly even if you select remember the log in. Location function also doesn’t work well. ### 1/5 — Default adds a tip *2026-01-10, version 3.0.2* When you add your order to the cart, the app automatically adds a tip and if you don’t pay attention, you will be paying a tip every single time. This is sneaky and deceptive. ### 1/5 — The points were disappeared when you send it as a gift *2026-01-02, version 3.0.2* . ### 1/5 — Received friends gifted drink but couldn’t redeem it *2025-12-22, version 3.0.2* My friend spent their points and redeemed a drink for me but the link just brings me to the App Store page and not the actual page. Went to a store and nobody was able to figure out how to redeem it. I feel so bad seeing my friend’s points wasted. Please fix this bug. ## Most critical reviews (10 lowest-rated) ### 1/5 — Defaults to tip. Often down. Overpriced coffee. *2026-08-13, version 4.7.1* I recently traveled to Paris and Medellin, Colombia and unfortunate Blue Bottle makes the best coffee I’ve ever had. ### 1/5 — Couldn’t even use my reward *2026-07-24, version 4.2.1* Tried to checkout using my reward, got changed the full price in my bank for the drink. ### 1/5 — Not working *2026-07-02, version 4.2.1* Can not add coffee to order ### 1/5 — Default tip *2026-05-29, version 4.1.0* Nothing annoys me like an automated tip for an online order, placed by myself that forces me to opt out of, rather than to opt in, which intentionally requires way too many clicks to change ### 1/5 — Completely broken for weeks *2026-05-23, version 4.0.2* App hasn’t been loading for weeks ### 1/5 — Can't use my rewards *2026-05-08, version 4.0.2* Since the last update I can't use my rewards… please fix this ASAP. ### 1/5 — Won’t load *2026-05-07, version 4.0.2* App won’t load even after I force quit it. Stuck on the home page with the logo. Had to delete and reinstall multiple times ### 1/5 — Incessant spam *2026-05-03, version 4.0.2* Signed up once to get a coffee. Even used the hide my email feature because I knew they were going to spam me. Explicitly asked not to be spammed and unsubscribed multiple times. None of them honored. Used to love blue bottle but this app oozes sleaziness. ### 1/5 — Latest ver. caused hanging forever. *2026-04-19, version 4.0.1* Theres a new “send notification” front page that stays forever~ ### 1/5 — STOP LOGGING ME OUT *2026-03-18, version 3.0.3* the order history receipt timestamp keeps changing, which makes it seem like you’ve been waiting shorter than you have; there is no exact calorie count for your drink until after you buy it; always auto signs you out ## Most praised reviews (10 highest-rated) ### 5/5 — Great once logged in *2025-08-26, version 3.0.0* Had issues logging in initially after the update. It did not recognize my password and sent me into a circle of resetting it several times before I was able to sign in. It's been great since. Like their new rewards program. ### 5/5 — Turn off the animations *2025-08-24, version 3.0.0* Your animations are beautiful, but I use your app to quickly order coffee and these new animations slow everything down. ### 5/5 — Great coffee *2025-03-08, version 2.13.2* Awesome location by the Ferry Building, so grateful for this spot ### 5/5 — Best Coffee in SD - Westfield at UTC *2025-02-23, version 2.13.2* Love Every Cup of Coffee I get from Blue bottle at this location. 100% recommend to all. Bit pricy but worth it. ### 5/5 — Beautiful store fantastic offerings *2024-11-08, version 2.13.2* This place is Zen and such an important part of Georgetown’s fabric ### 5/5 — My favorite coffee *2024-06-25, version 2.10.0* I have been a lifelong fan of Illy coffee, but currently my favorite is Blue Bottle. I love walking to my local Blue Bottle for a morning latte. Smooth and delicious, it has become my latest guilty pleasure. ### 5/5 — Great app *2024-05-24, version 2.10.0* It just makes your morning cofe and bites easier with this app. I love it ### 5/5 — Stellar *2024-04-05, version 2.9.2* Fan of their matcha. Stellar app. Convenient. ### 5/5 — Tasty *2024-01-27, version 2.9.1* The float New Orleans style is good! ### 5/5 — Most beautiful app ever *2023-09-09, version 2.5.2* Seriously calming experience. I open up the app and immediately feel calmer. Better than Headspace. Oh and the coffee is good. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*