# Blue CareOnDemand — See a Doctor Anywhere, Anytime > Virtual doctor visits for BCBS SC and BlueChoice SC members. (iPhone/iPad app by BLUE CROSS AND BLUE SHIELD OF SOUTH CAROLINA.) - Source: https://appshunter.io/ios/app/blue-careondemand/id1071086134 (this page in markdown: same URL + `.md`) - Developer: [BLUE CROSS AND BLUE SHIELD OF SOUTH CAROLINA](https://appshunter.io/developer/1270195797) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.90/5 from 9,263 App Store ratings · 52 written reviews indexed - Age rating: 12+ - Requires: iOS 13.0 · 71 MB - Languages: English - Released: 2016-01-19 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/blue-careondemand/id1071086134/reviews.md ## What is Blue CareOnDemand? Blue CareOnDemand BCBS of SC and BlueChoice HealthPlan SC members can see a doctor when and where they want on a phone or tablet. It’s the easy, fast way to get health care 24/7 with no appointment. Choose doctors who are U.S. board certified with an average of 10-15 years in practice, with many in S.C. SAFE AND EASY Use a credit card for an easy, low-cost payment based on your BlueCross BlueShield of South Carolina or BlueChoice HealthPlan insurance benefits. Telehealth through Blue CareOnDemand is also safe and secure, with your privacy as our priority. Your visit with a Blue CareOnDemand doctor complies with HIPAA. Your entire telemedicine visit and credit card transaction is secure, and your personal information is protected. URGENT CARE Don’t wait until a doctor’s office is open or can “fit you in.” Choose the time and place that works for you. Use Blue CareOnDemand for many of the same reasons that would normally send you to a clinic or doctor’s office — but without the hassles of travel time, crowded waiting rooms and restrictive office hours: · Fever · Sore throat · Cough · Flu, cold · Bronchitis · Sinus infection · Respiratory infection · Urinary tract infection · Vomiting, diarrhea · Stomach ache · Pinkeye · Sprains and strains · Headache Blue CareOnDemand doctors will access your symptoms using live video and audio chat. These virtual office visits allow the doctor to interact with you to diagnose your illness or injury, suggest follow-up and even prescribe medicine, when appropriate. HIGH PRAISE, HIGH QUALITY Blue CareOnDemand uses a platform created by doctors that was named the most popular consumer telehealth app worldwide in 2014, according to App Annie, and the first telehealth service awarded accreditation by The American Telemedicine Association. Get Ready to Get Well Download Blue CareOnDemand now. Even if you’re not sick or hurt right now, don’t wait to register as a new user. As easy as it is to use Blue CareOnDemand, setting up your profile now will make your doctor’s visit go even faster later, when you really need it. So you can get on with your life and your health … in a hurry. BlueCross® BlueShield® of South Carolina and BlueChoice® HealthPlan of South Carolina are independent licensees of the Blue Cross and Blue Shield Association. American Well is an independent company that offers hosting and software services on behalf of your health plan. Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911. Apple Health If you use Apple Health, you can choose to share your health information during your virtual video visit, including heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate. ## Key features - 24/7 virtual doctor access - No appointment needed - U.S. board-certified doctors - Prescription services - HIPAA compliant - Secure video and audio chat - Integration with Apple Health ## What do users think of Blue CareOnDemand? Overall sentiment: neutral **Pros** - ⚡ Quick service and very helpful - 🏥 Convenient virtual visits - 🤗 Friendly and knowledgeable doctors - 💻 Easy to use app - 🏠 Able to stay home and avoid germs **Cons** - 🐛 App crashes and connection issues - 🕰️ Long wait times and being booted from queue - 🚫 Doctors unable to provide needed treatment - 💰 Unexpected charges and billing problems - 🤔 Inconsistent experiences with different doctors **Commonly reported bugs** - Login/signup issues due to duplicate accounts - Disconnections during video calls - Incorrect charges for follow-up visits **Most requested features** - Ability to stay in queue when app goes to sleep - Option to delete payment information - Better labeling of buttons for accessibility ## Recent user reviews (10 of 52) All indexed reviews: https://appshunter.io/ios/app/blue-careondemand/id1071086134/reviews.md ### 2/5 — Bad experience *2023-07-26* I’ve used this app once before and it worked great. We are at the beach and are trying to get a visit for my daughter. We were in the waiting room and the app crashed. We were charged but hoping it will fall off. Second time we tried on my phone. We went through all the steps again and was in the waiting room. My phone happened to go to sleep while we were waiting and then we went back to the app and it said this visit has ended. That is a horrible experience. Why wouldn’t the app keep me where I was? We didn’t close the app so why would the visit end? ### 1/5 — Waste of 2 minutes *2023-04-19* I previously used this service back in 2020 and absolutely loved it. This time around, not so much. My husband went to urgent care a few days and got diagnosed and prescribed antibiotics. I am now sick with what I can imagine is the same exact thing as I am now having the same exact symptoms. I told this doctor that and he refused to prescribe antibiotics but insisted I visit an urgent care after I said again that I just needed antibiotics. Very quick visit of only 2 minutes at the most for $59 is a complete waste. Very dissatisfied with my experience. ### 5/5 — Quick service and very helpful *2023-01-21, version 12.14.103* Since it’s the weekend and difficult to go anywhere other than the ER, this was a perfect option for our little one. It took only a couple of minutes and the diagnosis was quick and prescription sent straight to our pharmacy. Will definitely utilize this option again in the future. ### 1/5 — Useless *2022-11-25, version 12.14.103* This company that you decided to use is completely useless. This is the 3rd time I have tried to use them and every time they tell me what is wrong is a “virus”. When I know it is a sinus infection. I have to go to my regular doctor after spending 59$ to get the antibiotic I needed in the first place. I will not WASTE my money on this again. It is a way to get more of my money and still make me go to the dr. Which is why I needed the service in the first place. I’m done and will NEVER use or recommend teledoc service again. They STINK! Save your money and just go to immediate care. Like I said USELESS!! ### 5/5 — Online Video appointment *2022-11-24, version 12.14.103* This service is the best! First time I’ve used it and it was so easy and the level of service was great! Doctor was compassionate and understanding. So grateful that health care professionals give up their time on holidays to help out those in need. I recommend this service to everyone. There was a wait but I expected it seeing as it was Thanksgiving day and everyone is sick these days. ### 4/5 — Not worth the wait *2022-11-22, version 12.14.103* Got booted 2 times from the queue while waiting to see. It said I was next, then started to connect the witched to different physician and not I’m 4 patients back after waiting 50min already. I could have driven down to a Doctors Care or something and been seen faster. No way to connect to Custer service without getting out of queue. ### 5/5 — Corrinebclark *2022-03-21, version 12.14.103* I really love this process. I suffer every year with my allergies so it is convenient to just go online to get the medicine I need and not miss work. My doctor was friendly, knowledgeable, and professional. Thank you so much. ### 4/5 — Button labels *2022-01-31, version 12.14.103* I utilize a feature on my iPhone called voiceover. Some of the time it works fine within the application, other times it gets lost and cannot tell me what button I am selecting. It would be most helpful if you would be willing to go back and label the unlabeled buttons so that I know what they are. ### 5/5 — Easy and Effective *2022-01-08, version 12.14.103* Every time I have used this app I have a knowledgeable provider who listens to my concerns. They have taken the time diagnose me and make me feel cared for. Easy, effective and from the care of your own home! ### 5/5 — Dr. DeHaas *2021-09-28, version 12.10.003* I was nervous to talk to a new doctor about my alcohol abuse. She was a great listener and made me feel comfortable. I need Antabuse and don't have a family physician at the moment. She agreed with me and encouraged me. I did not feel rushed. I will recommend this service. Thank you. ## Frequently asked questions about Blue CareOnDemand ### What is Blue CareOnDemand? Blue CareOnDemand provides virtual healthcare services for BCBS of SC and BlueChoice HealthPlan SC members. It allows you to see a U.S. board-certified doctor through live video and audio chat on your phone or tablet, 24/7, without needing an appointment. ### What conditions can be treated with Blue CareOnDemand? The app can be used for a variety of common illnesses and injuries such as fever, sore throat, cough, flu, sinus infections, urinary tract infections, stomach aches, pinkeye, sprains, and headaches. Doctors can diagnose, suggest follow-up care, and prescribe medication when appropriate. ### How much does Blue CareOnDemand cost? Payment is based on your BlueCross BlueShield of South Carolina or BlueChoice HealthPlan insurance benefits, with an easy, low-cost payment option using a credit card. The exact cost will depend on your specific insurance plan. ### Is Blue CareOnDemand secure and private? Yes, telehealth through Blue CareOnDemand is safe and secure, prioritizing your privacy. Your visits comply with HIPAA regulations, and both the telemedicine visit and credit card transactions are secured to protect your personal information. ### Can I share my health information with the doctor? If you use Apple Health, you have the option to share your health information during your virtual video visit. This can include data like heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate. ## Version history (last 2 releases) ### 12.20.003 — 2023-11-14 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.14.103 — 2021-12-21 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ## Apps similar to Blue CareOnDemand | App | Rating | Price | Category | | --- | --- | --- | --- | | [BlueCare](https://appshunter.io/ios/app/bluecare/id1061235636) | 4.9 (3,475) | Free | Medical | | [Novant Health Urgent Care](https://appshunter.io/ios/app/novant-health-urgent-care/id1197942584) | 4.1 (76) | Free | Medical | | [My Health Planner](https://appshunter.io/ios/app/my-health-planner/id1485404237) | 4.7 (4,045) | Free | Medical | | [Prisma Health GO](https://appshunter.io/ios/app/prisma-health-go/id1453905158) | 4.0 (69) | Free | Medical | | [Roper St. Francis Virtual Care](https://appshunter.io/ios/app/roper-st-francis-virtual-care/id1451751780) | 4.9 (1,103) | Free | Medical | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*