# Blue Cross NC > Manage health insurance plan details, claims, payments, and find providers. (iPhone/iPad app by BCBSNC.) - Source: https://appshunter.io/ios/app/blue-cross-nc/id392607223 (this page in markdown: same URL + `.md`) - Developer: [BCBSNC](https://appshunter.io/developer/392607229) - Category: Health & Fitness, Lifestyle - Price: Free - Rating: 4.29/5 from 6,163 App Store ratings · 225 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 39 MB - Languages: English - Released: 2010-10-06 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/blue-cross-nc/id392607223/reviews.md ## What is Blue Cross NC? Stay informed about your health and keep key plan details at your fingertips. In the member portal, you can securely: • View your digital ID card and add it to your digital wallet • Track the status of your claims and spending toward deductible and out-of-pocket limits • Pay monthly premiums, view payment history, and set up autopay • Manage preferences like paperless delivery and other contact preferences • Access customer support through click-to-call, in-app messaging, and live chat • Find in-network providers and estimate procedure costs • Access digital documents like your plan benefits summary, EOBs, and plan resources ## Key features - Digital ID card access - Claims and spending tracker - Premium payment management - Provider search and cost estimator - In-app customer support - Access plan documents ## What do users think of Blue Cross NC? Overall sentiment: negative **Pros** - 👍 User-friendly app - 🚀 Smooth navigation - 💡 Helpful IT support - 🚀 Practical and handy features **Cons** - 🐛 Frequent login issues - 🐛 Buggy and unreliable performance - 🐛 Outdated and inaccurate information - 🐛 Unintuitive and difficult to use - 🐛 Constant need to reset password - 🐛 Lack of basic functionality **Commonly reported bugs** - App not accessible or constantly crashing - Login and authentication problems - Incorrect account information and balances - Broken or non-functioning features **Most requested features** - Improve camera integration for scanning - Add support for Apple Wallet - Provide more transparent cost estimates - Streamline navigation and organization ## Recent user reviews (10 of 225) All indexed reviews: https://appshunter.io/ios/app/blue-cross-nc/id392607223/reviews.md ### 2/5 — Not consistent *2026-08-26, version 8.17.0* Every time I open the app it takes forever to log me in, but if I kill the app and reopen it logs me in. ### 4/5 — Optional *2026-08-21, version 8.17.0* Not the best. This app doesn’t work far more than it does. And the navigation is somewhat difficult. I noticed today that you’ve made some changes to it since the last time I was in it which was maybe two weeks ago. I had to get Help to find where the blue flex card balances were and today it’s on the home screen although the link didn’t work. I got a 404 error. I was also trying to turn off all these paper statements you sent me. I really do not want them save the trees. Three members in my family have Blue Cross. We all have paperless notification and we all get paper statements every month. Why? Turn it off. ### 2/5 — No provider list *2026-08-20, version 8.17.0* You can have only 10 of your providers listed. If you have a complex health issue, you have more than 10! If you want to see the 10 that you have submitted for your providers, you don’t have the ability to view any of them beside your PCP. I find that very frustrating, especially when you receive a notification when signing in that one or more of your providers are no longer in network. So you have to contact all of your providers to make sure that they are in network! Why can’t they just tell you who it is so you can make provisions to either replace them or accept the out-of-network charge?? It is very time-consuming and overwhelming when dealing with such a complex and difficult health condition as it is. I do like that they list the individual claims. However, It doesn’t show the reason why a particular claim has been denied. ### 3/5 — App needs work *2026-08-12, version 8.17.0* I have to log in twice to actually get in. Logging in the first time just makes it do a never ending circle loop and then an error message. ### 3/5 — When it works *2026-08-02, version 8.17.0* It's a great app when it works by consistently have to uninstall and install and it just spins so I have to go to the website. It would get better rating if it didn't spin so much and crash ### 1/5 — Help *2026-07-30, version 8.17.0* Total waste to try and get help with what should be a simple problem. I hope I get a questionnaire on quality of service! Not being able to fix a simple problem is crazy! One star is giving to many ! ### 3/5 — Nothing works but I can see my plans *2026-07-29, version 8.17.0* 3 stars because I can see all my plans in one place but the messages won’t open. The billing section is offline so I can’t see if my credit has been applied. The coverage section also won’t open. ### 3/5 — Where is pharmacy *2026-07-28, version 8.17.0* Is there a separate pharmacy app? ### 1/5 — Mobile app is not good *2026-07-22, version 8.17.0* Too hard to negotiate or find what you need to. Info is misleading. Need to fix this ASAP ### 1/5 — BlueConnectCard *2026-07-18, version 8.17.0* I could not find my card to know how much or whatever was in it!!!!!!!!!! ## Frequently asked questions about Blue Cross NC ### What can I do with the Blue Cross NC app? The app allows you to view your digital ID card, track claims and spending, pay monthly premiums, manage preferences, access customer support, find in-network providers, estimate procedure costs, and access digital documents like your plan benefits summary. ### How do I access my digital ID card? You can view your digital ID card directly within the member portal of the app. It can also be added to your digital wallet for easy access. ### Can I pay my premiums through the app? Yes, you can pay your monthly premiums, view your payment history, and even set up automatic payments directly through the app's secure member portal. ### Is this app compatible with all Blue Cross NC plans? The description implies it is for members of Blue Cross NC plans, providing access to key plan details and features. Specific compatibility for all plan types is not detailed but it is designed for Blue Cross NC members. ### How can I find a doctor or estimate costs? The app provides a feature to find in-network providers. Additionally, you can use the app to estimate the costs of medical procedures. ## Version history (last 5 releases) ### 8.17.0 — 2026-07-16 We’ve updated our app to improve features, such as: Mobile biometrics optimization Enhancements and bug fixes ### 8.16.0 — 2026-06-18 We’ve updated our app to improve features, such as: Mobile biometrics optimization Enhancements and bug fixes ### 8.15.0 — 2026-05-20 We've updated the Blue Cross NC mobile app with enhancements and bug fixes. To have the best app experience, turn on automatic updates. ### 8.14.0 — 2026-04-15 We've updated the Blue Cross NC mobile app with enhancements and bug fixes. To have the best app experience, turn on automatic updates. ### 8.13.0 — 2026-03-19 We've updated the Blue Cross NC mobile app with enhancements and bug fixes. To have the best app experience, turn on automatic updates. ## Apps similar to Blue Cross NC | App | Rating | Price | Category | | --- | --- | --- | --- | | [My Duke Health](https://appshunter.io/ios/app/my-duke-health/id1553694037) | 4.7 (4,154) | Free | Health & Fitness | | [Explore My Plan](https://appshunter.io/ios/app/explore-my-plan/id1436882598) | 3.4 (57) | Free | Health & Fitness | | [YMCA of the Triangle Fitness](https://appshunter.io/ios/app/ymca-of-the-triangle-fitness/id1174120223) | 4.4 (828) | Free | Health & Fitness | | [My Health Toolkit® for BCBS](https://appshunter.io/ios/app/my-health-toolkit-for-bcbs/id1318516799) | 4.2 (1,319) | Free | Health & Fitness | ## More apps by BCBSNC - [Student Blue Connect Mobile](https://appshunter.io/ios/app/student-blue-connect-mobile/id599077010) - [Blue Safe](https://appshunter.io/ios/app/blue-safe/id6746945791) All apps by BCBSNC: https://appshunter.io/developer/392607229 ## Related topics [blue cross blue shield nc](https://appshunter.io/ios/topics/blue-cross-blue-shield-nc) · [blue cross blue shield north carolina](https://appshunter.io/ios/topics/blue-cross-blue-shield-north-carolina) · [healthy blue nc](https://appshunter.io/ios/topics/healthy-blue-nc) · [bcbsnc](https://appshunter.io/ios/topics/bcbsnc) · [anthem blue cross blue shield nc](https://appshunter.io/ios/topics/anthem-blue-cross-blue-shield-nc) · [blue cross blue shield carolina](https://appshunter.io/ios/topics/blue-cross-blue-shield-carolina) · [hpsj](https://appshunter.io/ios/topics/hpsj) · [mycreatehealth.com/employee](https://appshunter.io/ios/topics/mycreatehealth-com-employee) · [healthy blue](https://appshunter.io/ios/topics/healthy-blue) · [nc medicaid](https://appshunter.io/ios/topics/nc-medicaid) · [healthy blue medicaid nc](https://appshunter.io/ios/topics/healthy-blue-medicaid-nc) · [hcsg connect](https://appshunter.io/ios/topics/hcsg-connect) · [ezerx](https://appshunter.io/ios/topics/ezerx) · [enrollink](https://appshunter.io/ios/topics/enrollink) · [sxanpro](https://appshunter.io/ios/topics/sxanpro) · [healthy blue louisiana](https://appshunter.io/ios/topics/healthy-blue-louisiana) · [blue health](https://appshunter.io/ios/topics/blue-health) · [healthy blue medicaid](https://appshunter.io/ios/topics/healthy-blue-medicaid) · [blue cross shield](https://appshunter.io/ios/topics/blue-cross-shield) · [bcbs](https://appshunter.io/ios/topics/bcbs) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*