# Blue Cross of Idaho — user reviews > 69 indexed App Store user reviews of Blue Cross of Idaho by Blue Cross of Idaho, rated 4.13/5 from 23 ratings. - Source: https://appshunter.io/ios/app/blue-cross-of-idaho/id1491041686/reviews - App overview in markdown: https://appshunter.io/ios/app/blue-cross-of-idaho/id1491041686.md - Rating breakdown: 5★ 17 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 5 ## What do users think of Blue Cross of Idaho? Overall sentiment: negative **Pros** - 📱 Easy access to ID card - 🌟 Great new update - 👍 Seamless experience - 🚀 Improved app performance - 📱 Digital ID card readily available - 👍 Clean and intuitive layout - 👍 Access to claims and benefits - 👍 Convenient information access - 👍 Helpful app - 👍 Amazing app - 👍 Very helpful **Cons** - 🐛 Login issues and errors - 🐛 App crashes frequently - 🐛 Payment process is difficult - 🐛 Cannot find care/providers - 🐛 Claims information not showing - 🐛 App is unusable/worthless - 🐛 Session timed out issues - 🐛 App does not work - 🐛 Difficult to log in - 🐛 Glitches and errors - 🐛 Infinite login loop - 🐛 App not working - 🐛 Network errors - 🐛 App times out - 🐛 Claims section doesn't work - 🐛 App is slow - 🐛 Cannot update insurance card - 🐛 App is broken - 🐛 User database not visible to app - 🐛 App doesn't load information - 🐛 Inconsistent information display - 🐛 App requires phone activation - 🐛 Cannot send online contact form - 🐛 App needs updating but won't allow it - 🐛 Member login won't pull up - 🐛 App is a nightmare - 🐛 App is a joke - 🐛 App is junk - 🐛 App is horrible - 🐛 App is stone ages - 🐛 App is not good - 🐛 App is useless - 🐛 App is of no use - 🐛 App is worse than website - 🐛 App is a brick - 🐛 App is a waste of time - 🐛 App is unreliable - 🐛 App is frustrating - 🐛 App is terrible - 🐛 App is a sad man - 🐛 App is not working **Commonly reported bugs** - App crashes on launch - App hangs on splash screen - App quits after opening screen - App does not load claims information - App does not show claims information - App gets stuck in an infinite login loop - App shows incorrect information - App session times out - App has network errors - App login fails with 'wrong email address' error - App does not allow document attachment - App does not allow signing up - App does not allow updating insurance card - App does not pull up member ID card - App does not allow password changes - App does not allow card activation - App does not allow group access - App does not allow provider search - App does not allow online contact form submission - App requires phone activation for services - App does not allow payment through the app - App does not allow changing personal info - App does not pull up current policy - App does not allow registration - App does not allow login after initial registration - App does not show claims for family members - App claims mismatch with website - App has known issues with claims - App is not letting users log in - App is not working - App is not showing claims - App is not showing deductible information - App is not showing provider information - App is not showing coverage information - App is not showing claims data - App is not working smoothly - App is broken - App is unusable - App is a joke - App is a nightmare - App is junk - App is horrible - App is stone ages - App is not good - App is useless - App is of no use - App is worse than website - App is a brick - App is a waste of time - App is unreliable - App is frustrating - App is terrible - App is a sad man - App is not working **Most requested features** - Set up auto pay in the app - Save payment information - Allow users to choose payment methods other than ACH - Add member ID card to Apple Wallet - Improve stability and features - Add dark mode - Add advanced analytics dashboard - Allow users to change personal info like phone number - Export ID card to wallet ## Newest reviews (10 of 69) ### 2/5 — Needs Work *2026-06-30, version 3.2.0* I find it hilarious that a company of this size and revenue still has not set up auto pay in the app!!! At the VERY least they should have your information saved for payment so you don’t have to type it out every single month for every single payment(4 per month in my case). You also need to go to the profile and select the default account before you can even make a payment. Nobody would know that if they didn’t spend 30 minutes on the phone with a representative! The only reason for 2 stars is the set up is decent but the payment section needs work! ### 1/5 — Horrible at keeping the app running smoothly. So many glitches and errors. *2024-06-26, version 2.4.1* Horrible at keeping the app running smoothly. So many glitches and errors. Won’t even show what my real deductible is at and if I have reached it. ### 1/5 — Actual score is -10 *2024-06-11, version 2.4.1* ABSOLUTELY WORTHLESS!!! Tells you your session has timed out at sign in. ### 1/5 — Broken in current state *2024-04-18, version 2.3* Doesn’t even pull info for me anymore after I log in. Basically useless. ### 1/5 — Not showing claims *2024-03-31, version 2.3* All family member claims not showing in one place. Claims miss match between website and app. Called help center number of times and always saying app has known issue and fixing. ### 1/5 — No Claims information????????? *2024-02-26* Worked in 2023 but now apparently the app does not show claims information. Makes the app almost worthless. Called bc a couple of times and still nothing. I’m told to get the information from a pc and its a real pain when the whole family has to use the same computer to look it up ### 2/5 — Not Very Useful *2024-02-10, version 2.2* The app functions well enough but it doesn’t allow you to do much. You can’t pay your premium through the app, and it’s difficult or impossible to change your personal info. (e.g. change your phone number). You can look up some claim info. but that’s about it. ### 1/5 — Of no use *2024-02-05* Will not open still. That’s been going on for months. The only way to look at claims, etc., is to go to their main site online. It can’t be that difficult to figure this out! ### 1/5 — Can’t open *2024-02-03, version 2.1* After three months, the app continues to say that my group doesn’t have access to the app. I signed up for Medicare Part B through BC of ID. No use whatsoever. ### 1/5 — None worse *2024-01-14, version 2.0* I’ve never had a worse experience. It works MAYBE 1 out of 50 attempts. It’s useless. Dump it. Spend the money to hire professionals. ## Most critical reviews (10 lowest-rated) ### 1/5 — Stone ages! *2026-02-23, version 3.1.0* The payment process is a joke! ACH autopay is all the accept, maybe people don’t want your fingers in their bank account and would choose to handle their finances as they see fit not you. ### 1/5 — Junk!! *2026-01-07* Logging in is a nightmare! ### 1/5 — Cannot send online contact form *2025-12-19, version 3.0.1* Wrote message, attached a pdf, when submitted the “spinning circle” lasted 30+ minutes before I gave up. Tried again, same thing happened. (Even tried the Android app. It was even worse. Would not let me attach a document) ### 1/5 — worst app ever *2025-12-17* I have yet to use it. Says it needs updating, but the app won’t let me. I e deleted and reinstalled it twice. The member login won’t pull up. And don’t get me started on the non existent auto pay. It’s like they want to make it, as hard as possible, to make a payment or open the app. Totally worthless. **Developer response:** We’re sorry to hear about your experience. We take your feedback seriously and will share it with our team. ### 1/5 — Email *2025-10-27, version 3.0* It won’t send the email to get signed in so I can’t do anything. ### 1/5 — Nope *2025-09-19* This is not a good app. I’m in an infinite loop just logging in. Get it together. ### 1/5 — Horrible *2025-08-14* Makes ya really think where your healthcare money is going ### 1/5 — Cannot find care *2025-07-27* No matter what I do, it can’t connect to the server to find any providers for me. ### 1/5 — Useless *2025-07-09, version 2.6* Completely unusable. ### 1/5 — Difficult to log in *2025-05-07, version 2.6* Very poor quality app. Difficult to log in and frequently have to change password. Needs an update. ## Most praised reviews (10 highest-rated) ### 5/5 — So easy to use!! *2025-12-10, version 3.0.1* Thanks for a great tool! ### 5/5 — Great update! *2025-10-16, version 3.0* Impressed with the new update and features the app offers! 📱🌟 ### 5/5 — Great update! *2025-10-14, version 3.0* Love the new version of the app. It makes it so easy to access information about my plan when I need it. Also love that my member ID card is right there, because I don’t always have my wallet but I usually have my phone. ### 5/5 — New App is Fresh! *2025-09-29* Long time Blue Cross of Idaho mobile app user. This latest version is vastly improved. More features, better stability, AND my ID cards popped up quick. Well done. **Developer response:** Thank you for your rating! We value your feedback and hope you are enjoying the Blue Cross of Idaho member app. ### 5/5 — JB *2025-09-26, version 3.0* Easy access to my ID card and coverage when I needed it ### 5/5 — Great update! *2025-09-26* Very impressed with the new update and features the app offers! 📱🌟 **Developer response:** Thank you for your feedback! We’re glad the app is helping you manage your health care with ease. ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2025-09-17, version 3.0* I’m so impressed with this app! The layout is clean, intuitive, and easy to navigate. I love that I can find my claims, digital ID card, and benefits in just a few taps. Such a seamless experience with everything I need right at my fingertips! ### 5/5 — Version 3.0 *2025-09-17, version 3.0* New version out today looks great and works great! ### 5/5 — Helpful app *2024-03-21, version 2.3* Everything in one place! I love the app ### 5/5 — Amazing app *2023-12-16* It’s so convenient --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*