# Blue Duck Scooter — user reviews > 50 indexed App Store user reviews of Blue Duck Scooter by Blue Duck Express, Inc., rated 4.90/5 from 6,841 ratings. - Source: https://appshunter.io/ios/app/blue-duck-scooter/id1519770519/reviews - App overview in markdown: https://appshunter.io/ios/app/blue-duck-scooter/id1519770519.md - Rating breakdown: 5★ 6,302 · 4★ 322 · 3★ 84 · 2★ 32 · 1★ 101 ## What do users think of Blue Duck Scooter? Overall sentiment: negative **Pros** - 🚀 Fun and smooth ride - 👍 Great customer service - 💡 Awesome e-bikes **Cons** - 🐛 Buggy and unreliable app - 🔒 Security and account issues - 👎 Onerous signup process - 🔋 Battery and charging problems **Commonly reported bugs** - App crashes and freezes - Scooters stop working mid-ride - Inaccurate ride data and charges **Most requested features** - Integrate Apple Pay and PayPal - Allow multiple riders on one account - Improve location tracking and parking ## Newest reviews (10 of 50) ### 2/5 — Needs a better signup/payment page *2022-02-21, version 3.1* This app really needs to have Apple Pay and/or PayPal integrated. There's no way I'm giving my credit card details in a text box to a company that just sent me 7 identical confirmation emails when I signed up. ### 2/5 — Mildly fun but horrible overall *2021-10-30, version 3.0* I love this company like a love a bad movie. It never fails to disappoint so the standard is lowerred every time I use it, to the point where it’s comical. ### 4/5 — Speed *2021-09-03, version 1.2* If a crackhead chases me 15mph won’t help me escape ### 3/5 — Great scooter. Terrible onboarding process. *2021-08-22, version 1.2* Loved the scooter but come on! Modernize your on boarding account creation process!! Terrible. No Apple Pay, only one scooter, old UI, anyway, it was a pain. ### 2/5 — App shut down whenever I tried to end ride *2021-06-26, version 1.2* It would just close out instantly whenever I swiped “end ride”, costing us a lot of wasted money trying to figure out how to close it. At least riding was fun. ### 1/5 — Horrible service *2021-06-02, version 1.2* This application is absolute trash!! We wasted about 30 minutes trying to get one of the scooters to scan and it just keep exiting out!! Even when attempting to type in the barcode it kept glitching out! Don’t even waste your time!! ### 1/5 — Technical issues *2021-05-29, version 1.2* It is a chore to signup, the link on the scooter that sends you to the App Store didn’t work for me. One I searched it on the App Store logging in takes forever it asks for credit card info instead of Apple Pay like every other scooter brand out, so that took more seconds of my time. When you finically get to log in it makes you log in again after finding a scooter. And their forgot password link doesn’t work it sent an email to my phone that I never recover about restarting my password ### 5/5 — Best ride ever!!!! *2021-05-27, version 1.2* So much fun!! Whoop whoop!!! Easy peasy!! Loved seeing Greensboro from this ride!! Thank you!! ❤️ ### 1/5 — Disappointment 1 person to app *2021-05-15, version 1.2* I wanted to ride with my family of three but we couldn’t ride because I disappointedly found out we could not rent more than one bike on the app. What a disappointment since it took 25 minutes to download with the teens excited the entire time...... ### 4/5 — Over complicated sign up. App works well. *2021-05-02, version 1.2* The signup process away overly complicated but after that the app worked well. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unsafe and Buggy *2022-04-18, version 3.4.2* Really unsafe to use bc the app is so buggy. Was using it and the app bugged out and locked our scooters in the middle of riding on the road, was an extremely scary and unsafe situation. Then the app didn’t let us unlock the scooters and had to walk the rest of the way. yikes ! ### 1/5 — garbage app *2021-11-15, version 3.1* My account was frozen for absolutely no reason. I contacted customer support and was supposed to get an email response within 4 business days, that was 3 weeks ago. Their teir 2 support is an absolute joke. Blue duck does not care about their customers. ### 1/5 — Terrible App *2021-11-02, version 3.0* Could not get scooters to work at all with the app. The Lime app is significantly better and has a built in Group Ride option! Stay away! ### 1/5 — Onerous UI *2021-10-31, version 3.0* Tried to take my family. Of course they demand that you have a separate account for every rider. Then the place where I rented it all of a sudden was not a place where you could return it. And when there are lots of scooters there, you cannot see how much power is in the one you rented until you are already committed so one died and we had to ride double on the way back with the others. Who knows what they will try to do to me about the one we left behind. ### 1/5 — The scooter wouldn’t work at all and they still charged me! *2021-10-18, version 3.0* The scooter on the app didn’t work when I go to it. But they charged me anyway saying that I had used it to go almost a mile. Which is ridiculous. I feel totally ripped off. Stay away!! ### 1/5 — Horrible Experience *2021-10-02, version 3.0* Unable to rent multiple scooters on one account forcing me to ride by myself, I was scared. Advertised as $.30 per minute, I rode for 2 minutes then returned it, I was charged just under $4. Downloading invoice does not work. Calling customer service was unsuccessful, the call would not go through. Do not ever fly blue duck. ### 1/5 — Wouldn’t even give them 1 star if I could *2021-09-17, version 3.0* The most disgusting update to an app that could ever happen, cant rent scooters, it’s ridiculous ### 1/5 — Do not use *2021-09-12, version 3.0* Extremely limited ride area. Why no Lyft or Uber scooters that actually work in JAX ### 1/5 — Update *2021-09-09, version 3.0* “Need a reminder to update this app you use once every three months? How about 15 times an hour?” Deleted. ### 1/5 — Multiple issues *2021-06-09, version 1.2* Cannot rent multiple scooters on one device. I had a scooter in front of me and was told no scooter was found in the location, had to walk all over the city to just find another bike and have the same issue, all within the same TRIP, the app wouldn’t end the ride, the app kept crashing multiple times. I don’t recommend this at all, complete waste of time. ## Most praised reviews (10 highest-rated) ### 5/5 — LOVED IT *2022-02-19, version 3.1* 10/10 recommend!! Do it!! ### 5/5 — Amazing *2021-11-26, version 3.1* So much fun I highly recommend ### 5/5 — Good stuff *2021-09-14, version 3.0* Good product and customer service resolved issues promptly. Initially had a lower star rating but had to change it ### 5/5 — Great *2021-09-05, version 1.2* Most fun I had in a while ### 5/5 — Review *2021-08-07, version 1.2* Had fun! ### 5/5 — Rookie *2021-07-17, version 1.2* Awesome app, scooter was awesome turned a bad day too a very fun one ### 5/5 — The best date with my ten age son! *2021-07-08, version 1.2* Loved it!!!! ### 5/5 — We Loved it!!!!!! *2021-07-02, version 1.2* Thank you so very much my sons had a blast. ### 5/5 — Smooth ride *2021-06-07, version 1.2* It was fun !!!! 😃 ### 5/5 — Perfection *2021-05-31, version 1.2* Perfect scooter off top --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*