# Blue Element TX Mobile — user reviews

> 3 indexed App Store user reviews of Blue Element TX Mobile by Luminare Health Benefits, Inc, rated 4.70/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/blue-element-tx-mobile/id6473550258/reviews
- App overview in markdown: https://appshunter.io/ios/app/blue-element-tx-mobile/id6473550258.md
- Rating breakdown: 5★ 17 · 4★ 3 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (3 lowest-rated)

### 1/5 — Abandoned App

*2025-12-15*

The devs have abandoned this app. I have some inside sources that informed me there seems to be no plans to update this app. They also refuse to add the option to add one medical card into your Apple Wallet.

**Developer response:** I'm sorry you are experiencing issues with the app, but it has not been abandoned. I would love to look into the issues you are experiencing and get them resolved for you. Please send me the user ID and email address associated with your account to MobileHB@hlthben.com so I can research this further for you. Sincerely, Kylene N.

### 1/5 — Can’t find any provider as it is giving me continuous error message when I click ‘Find Doctor’

*2025-11-18*

Really bad

**Developer response:** Are you still experiencing issues with the Provider Finder tool on our app? If so, I would love to help get this resolved for you. Please send me the user ID and email address associated with your account to MobileHB@hlthben.com so I can research this further for you. Sincerely, Kylene N.

### 1/5 — Hard to navigate

*2025-11-12*

Hard to navigate and understand as a patient.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*