# Blue KC A Healthier You — user reviews > 47 indexed App Store user reviews of Blue KC A Healthier You by HealthMine Services, Inc., rated 1.40/5 from 79 ratings. - Source: https://appshunter.io/ios/app/blue-kc-a-healthier-you/id1097228670/reviews - App overview in markdown: https://appshunter.io/ios/app/blue-kc-a-healthier-you/id1097228670.md - Rating breakdown: 5★ 5 · 4★ 2 · 3★ 1 · 2★ 7 · 1★ 64 ## Newest reviews (17 of 47) ### 1/5 — The most glitchy, frustrating app I know *2023-12-03, version 14.165.2023051915* Most of the time I can’t even log into this app. A waste of digital space. ### 1/5 — Crashing for a week *2023-05-14* I cannot open the app to log my steps for over a week. It’s ridiculous.I figured out how to get it to read my steps but it doesn’t work. In a day it might give me 10 steps if I’m lucky. I think they do this so they don’t have to pay out the $100 for the million step challenge. **Developer response:** Thank you for reaching out about the issues you are experiencing with the Blue KC A Healthier You App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the Blue KC A Healthier You offers. Thanks again for your valuable feedback. ### 1/5 — Can’t sign in *2023-05-08, version 14.163.2023041015* Filled with issues and can’t even sign in without it crashing ### 1/5 — Log in????? *2023-03-10* How is one supposed to register in the app? Is there support for this? I enter my member information and there is no link to move forward??? **Developer response:** Thank you for reaching out about the issues you are experiencing with the Blue KC A Healthier You App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the Blue KC A Healthier You offers. Thanks again for your valuable feedback. ### 1/5 — Login screen *2023-01-25* I’m unable to login because the “login” button is hidden under my phones power bar. It needs to be moved down lower on the screen so it’s accessible **Developer response:** Thank you for your great idea on improving the user experience in the Blue KC A Healthier You App. Your feedback is genuinely appreciated, and we will pass your idea to our development team. ### 1/5 — I can’t even sign in! *2022-11-04, version 13.804.2019050715* I enter my information, get an email with a code to enter…. But it never prompts me or asks for the code! I can’t even sign in! ### 1/5 — Unable to register as it’s missing buttons *2022-10-08* Horribly designed app and interface. Blue KC should’ve kept development in house in the US and not outsourced it to cheap Asian developers. Buttons are missing throughout the app or they’re placed in spots where you cannot click on them. Sadly, the web version of the site is just as bad from a mobile device. **Developer response:** Thank you for your great idea on improving the user experience in the Blue KC A Healthier You App. Your feedback is genuinely appreciated, and we will pass your idea to our development team. ### 1/5 — Can’t log in *2022-07-26, version 13.804.2019050715* No matter how many times I try it will not let me log in. It emails a code but never takes me to a screen to input the code. ### 1/5 — Trash *2022-07-23* Used to work fine. Got a new phone and cannot get it to log me in or recognize it’s own verification codes that it sends to me. Utter trash, probably because they don’t have to give you points or help you if you can never log in. **Developer response:** Thank you for your valuable feedback on the Blue KC A Healthier You App. Our team is continually working to enhance the user experience of all our users, so your comments help us make things better for everyone. In the meantime, if you have questions regarding benefits on your healthcare plan, please call the phone number on the back of your membership card. ### 1/5 — No longer syncs with Fitbit properly *2022-07-09* This app was only marginally good to begin with but all of a sudden a few weeks ago it stopped syncing with my Fitbit app to transmit data. This had been working properly for a year and a half. The app is up to date and I even tried to uninstall it and relink it to my Fitbit app. When I tried to call customer support I am just directed to the health insurance call center and they know nothing about the app at all. Very frustrating and disappointing. **Developer response:** Thank you for reaching out about the issues you are experiencing with the Blue KC A Healthier You App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the Blue KC A Healthier You offers. Thanks again for your valuable feedback. ### 1/5 — Trash 100% *2022-07-07* This is by far the most broken app I have ever had the displeasure of being forced to use. It crashes regularly, the interface is not streamlined, it refuses to connect to my Fitbit even though it says it is, and it won’t let me input into certain fields. It has the option to do so but the buttons don’t work. Seriously you’d think after all this time of being out to download these issues would have been fixed. Absolute trash. **Developer response:** Thank you for reaching out about the issues you are experiencing with the Blue KC A Healthier You App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the Blue KC A Healthier You offers. Thanks again for your valuable feedback. ### 1/5 — Terrible *2022-02-25* It lags for long periods of time and took so long to create an account I gave up and am going to delete. It isn’t easy to navigate and actually kind of confusion. It asks me to select my coverage but no plans even show up. Not helpful In any way. **Developer response:** Thank you for reaching out about the issues you are experiencing with the Blue KC A Healthier You App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the Blue KC A Healthier You offers. Thanks again for your valuable feedback. ### 1/5 — Forget I *2021-09-04, version 13.804.2019050715* This app is so frustrating. Unable to login on my phone and it does not recognize my member info. Just spins. Come on BCKS. Fix your app! ### 1/5 — Unable to log in *2021-07-21* App will not let you log on. Skip and log your health progress on a desktop. Avoid the frustration. Skipping this app alone will improve your health immensely! **Developer response:** Thank you for your valuable feedback on the Blue KC A Healthier You App. Our team is continually working to enhance the user experience of all our users, so your comments help us make things better for everyone. In the meantime, if you have questions regarding benefits on your healthcare plan, please call the phone number on the back of your membership card. ### 1/5 — Doesn’t fit on iPhone 12 mini screen *2021-07-20* You can’t click any of the buttons on the top of the screen when using this App on an iPhone 12 mini, which makes navigating the app impossible. App is worthless for me until it can be updated. **Developer response:** Thank you for your great idea on improving the user experience in the Blue KC A Healthier You App. Your feedback is genuinely appreciated, and we will pass your idea to our development team. ### 1/5 — Keeps crashing *2020-09-01, version 13.804.2019050715* I have attempted multiple times to access the app but it crashes the second it opens. I deleted and re-downloaded it and the same issue occurs. ### 1/5 — Broken *2020-02-28, version 13.804.2019050715* There is no way to submit the registration information. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible user experience *2026-07-21* This is the worst app I have ever used. There is no button to move forward from the registration page after entering your information. There are no help tools or ways to submit a support request. Inexplicably, while you can access A Healthier You thru your BCBS account thru a browser, you must create a separate account to use the app. I wasted hours on this. Horrible user experience. ### 1/5 — Aweful app *2026-06-25, version 14.172.2023122822* Would love for this thing to work but I can’t even get it to open. It automatically set up dual authentication, which is fine, but when I went to my email to get my code and came back, the app was grayed out and unresponsive. Closing the app and even restarting my phone did nothing and no longer even takes me to the sign in screen, just back to the same Home Screen that’s grayed out and unresponsive. Frustrating for sure! ### 1/5 — When will it be fixed? *2026-01-14* The last update was 2 years ago? Are you planning on patching and updating this app? It could be really helpful if everything worked as advertised ### 1/5 — Won’t let me create an account. *2025-10-31* Put in all my info including plan and suffix numbers and won’t let me move forward it just does nothing, no next button nothing. ### 1/5 — Crashes and Never launches *2025-09-17* Company won’t respond. Points system isn’t worth it if you cannot access where they direct you to go. iOS version, will not launch or open. It crashes every, single, time. Hope they see this. ### 1/5 — Junk and more like an afterthought. *2025-02-11, version 14.172.2023122822* Just delete the app and burn it to the ground. The sweepstakes is a joke and there’s nothing on this wellness program that makes it worth it doing. ### 1/5 — Crashes *2025-01-28* It crashes every time you try to open a sweepstakes to enter. So I guess all of the points they give you serve no purpose since you can’t access anything to use them… how convenient. **Developer response:** Thank you for reaching out about the issues you are experiencing with the Blue KC A Healthier You App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the App offers. Thanks again for your valuable feedback. ### 1/5 — Just crashes nonstop *2025-01-21, version 14.172.2023122822* When trying to redeem points, the App just crashes and no updates to fix it. ### 1/5 — No Apple Fitness *2024-05-15, version 14.172.2023122822* You have an Apple App but you don’t support Apple Fitness? That makes no sense. ### 1/5 — The app closes when I am sent a verification code *2024-01-29, version 14.172.2023122822* The app closes when I’m sent a verification code and I have to try to renter my information. It is a useless app if you are trying to get points. ## Most praised reviews (5 highest-rated) ### 4/5 — Fitbit no longer syncs *2023-09-22* Changed my Fitbit login to my google account. I can no longer sync. I was pretty happy up until then. **Developer response:** Thank you for reaching out about the issues you are experiencing with the Blue KC A Healthier You App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the Blue KC A Healthier You offers. Thanks again for your valuable feedback. ### 2/5 — Features Randomly Stop Working *2023-05-04* Sometimes it’s awesome but lately I’ve been getting really annoyed by how different things randomly stop syncing correctly. It started out by syncing my sleep hours wrong. Now it can’t seem to get my steps right anymore. On days where I’ve taken 20,000 steps, it’s only giving me credit for 500 now. That’s a lot of points that I’m missing out on. The website says it can take 48 hours for it to sync but I’ve checked back and it never updates. Beyond that, there really isn’t a clear place to send them constructive feedback on the app directly so I’m hoping writing this review will help with that. **Developer response:** Thank you for reaching out about the issues you are experiencing with the Blue KC A Healthier You App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the Blue KC A Healthier You offers. Thanks again for your valuable feedback. ### 2/5 — Good, but not great *2019-10-03, version 13.804.2019050715* I keep having issues connecting the app to my Fitbit app. It does not accurately record steps... ### 2/5 — Lots of potential, lots of shortcomings *2018-09-09* The interface is generally clean enough and gets me where I want to go. However, performance is lag-ridden, even on iPhone 8 Plus. It feels like an emulated web browser, with delays and odd scrolling performance throughout. HealthKit integration is a welcome, bare minimum feature these days, the main reason I even agreed to install this app. While such integration is included, the app fails to import complete or accurate data for categories like workout calories and sleep (possibly others). If this monitoring is to be fair, or if reward points are to be properly and accurately allotted, in exchange for turning over this valuable personal data, I expect the app to properly identify and collate it. All-in-all, this is a half-baked product at best. I expect and demand better. **Developer response:** Thank you for reaching out about the issues you are experiencing with the Blue KC A Healthier You App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the Blue KC A Healthier You offers. Thanks again for your valuable feedback. ### 2/5 — Needs Some Fine Tuning *2017-01-14, version 5.0.161* I just created my account and answered the health assessment questions. The formatting of the app for my iPhone 6S+ is horrible. Fonts are too big and stuff is off the screen. Trying to answer the Daily questions is impossible. It won't let me enter any numbers to get past the 1st question. If the only way to participate in the wellness plan was the app no one would be able to complete the requirements. Please fix these issues. I can't see using the app the way it is. It's not worth the hassle. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*