# Blue Ridge Bank and Trust Co. — user reviews > 14 indexed App Store user reviews of Blue Ridge Bank and Trust Co. by Blue Ridge Bank and Trust Co, rated 1.80/5 from 6 ratings. - Source: https://appshunter.io/ios/app/blue-ridge-bank-and-trust-co/id699679197/reviews - App overview in markdown: https://appshunter.io/ios/app/blue-ridge-bank-and-trust-co/id699679197.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 4 ## Most critical reviews (10 lowest-rated) ### 1/5 — Absolutely useless *2021-03-12, version 4.7.1* This might be the worst phone app I’ve ever used. Worked for 2 weeks with biometrics and everything and then decided it would no longer accept my biometrics. Then it wouldn’t take my password, even though my laptop and desktop both continued to do so. So, I changed my password but still couldn’t get the thing to take my fingerprint—even though I use my fingerprint to get into my phone and a dozen other things. So to use this app I now have to tap in about 20 digits. I never have any of these issues with my credit union account. To top it off, I got appallingly little sympathy from Customer Service at BRBT when I called. Not a satisfying customer experience in any way. ### 1/5 — App is junk *2021-02-03, version 4.7.1* Nothing works properly on this app. Supposed to send an alert before going over drawn, it decided to stop working allowing me to rack up multiple $30 charges. Try to stop the bleeding and deposit mobile and that doesn't work. Their reasoning for it not working I'm overdrawn, kind of a conundrum one would think. On top of all the issues it's constantly experiencing half the time you've got to go thru the trouble of picking a new password to get into the app to find out the app isn't going to do what it's supposed to anyways. The staff at my branch is the only thing that keeps me banking here. ### 1/5 — Touch ID spotty *2019-09-30, version 4.7.1* Most of the time anymore the Touch ID doesn’t come up ### 1/5 — Crashes on a weekly basis *2019-03-28, version 4.5.0* Crashes all the time. They need a whole new app. ### 2/5 — Needs Transaction Notifications *2023-10-24* I recently discovered some transaction on my account that I didn’t make. If I had to venture a guess, my debit card information was stolen by a skimmer. Push notifications would have alerted me to these transactions faster, and I could have shut my account down before being out $600. ### 2/5 — Dropped payees *2021-02-04, version 4.7.1* The app worked fine for several years until a few months ago. I tried to pay some bills and the list of payers was blank. I have talked to the bank on several occasions and with no success. I have deleted and reloaded the app several times and still no payees. The same is true on my iPad and I even loaded the app on my wife’s iPad and still no payee‘s listed. So it is impossible for me to request checks to be sent from this app on my iPhone. ### 2/5 — Quick Access *2020-08-11, version 4.7.1* Quick access does not work for iPhone I only see that it’s working on android ### 2/5 — More faults than than pros *2020-08-06, version 4.7.1* App doesn’t log you in at most times, Touch ID, and Face ID doesn’t ever work. It crashes most of the time. They need someone to fix this app. ### 2/5 — not very stable *2019-12-05, version 4.7.1* Just doesn’t seem very stable and seems to have issues logging in alot ### 3/5 — Transfer of funds :( *2014-04-30, version 2.0.2* It seems that the transfer of funds option is not working on this app. Boo. It always saved me a trip to the bank. I love the app other the the transfer of funds not working. Thank you BRB&T! ## Most praised reviews (4 highest-rated) ### 5/5 — Fantastic!!! *2014-03-14, version 2.0.2* Makes banking quick and easy!! Thanks Blue Ridge! ### 5/5 — Great app *2013-10-10, version 2.0.1* Easy to use and everything you need. ### 5/5 — Love it! *2013-09-16, version 2.0.0* The app is easy to use and allows me to check my account quickly! ### 4/5 — Finally! *2013-10-12, version 2.0.1* Been waiting for this one. App looks great and does everything you'd want it to do. Seems to hang in a couple of odd places, but no big deal. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*