# Blue Ridge Go — user reviews

> 56 indexed App Store user reviews of Blue Ridge Go by Pencor Services, Inc., rated 2.50/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/blue-ridge-go/id916864135/reviews
- App overview in markdown: https://appshunter.io/ios/app/blue-ridge-go/id916864135.md
- Rating breakdown: 5★ 3 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 6

## Newest reviews (18 of 56)

### 1/5 — Horrible app

*2020-07-12*

Blue ridge is too worried about money that they don’t realize all the internet apps have family sharing now. Why would I use the app to watch movies in my house when I have a tv?  Providers have apps now so that subscribers can access their services on the go, not just at home. Too behind the times. I cancelled cable and use internet providers that I can actually access the content through.

### 1/5 — BlueRidge Go

*2020-07-09, version 4.2*

I can’t even give this a 1 rating. Downloaded it, waited 10 minutes and it still didn’t let me sign up. Waste of time just like all their other services.

### 1/5 — Never works

*2020-07-02, version 4.2*

Well Blue Ridge, I see that since the poor reviews from October of last year you’ve done nothing to make the app actually work. Just awful. This operation must be run out of someone’s basement.

### 1/5 — WILL NOT LOAD ON IPHONE

*2020-05-25, version 4.2*

I used to use this app all the time. Haven’t been able to get it to load in over a year! Same experience as other reviewers, call and  am told it works at their house. Well good for you!!!

### 1/5 — Crap

*2020-01-04, version 4.2*

Doesn’t work at all. Giving it zero stars.

### 1/5 — Won’t open anymore

*2019-12-14, version 4.2*

I can’t even get this app to open anymore.  I enter my credentials...and nothing happens.  What happened?

### 1/5 — App does not load or open.

*2019-11-09, version 4.2*

Please fix this.  I would like to use this App.  Disappointed again!

### 1/5 — Piece of crap

*2019-11-03, version 4.2*

Won’t launch, just spins. And spins. And spins. Tried on both iPhone XS and on iPad Mini. Switching to Comcast now that’s it’s finally an option in my area. Good luck BlueRidge...

### 1/5 — App won’t load

*2019-10-23*

Didn’t think anything could get worse then Blue Ridge services until I tried using this app. Called them and they told me to contact Apple support... They refused to admit it was a problem on their end. I got no where with their help. If you are able to, I highly recommend avoiding blue ridge and all their services all together.

### 1/5 — Pointless

*2019-10-15*

Does anyone at tech support or developer ever read these reviews? Your app is awful, never opens, your last update was over 4 months ago. Seriously? Your service isn’t cheap. A working app would be nice. It Never opens.

### 1/5 — Doesn’t work

*2019-10-14, version 4.2*

It won’t open, even after multiple attempts.

### 1/5 — FIX THE APP!

*2019-10-08, version 4.2*

This app worked fine for quite a while and now, nothing.  I’ve uninstalled and reinstalled several times and nothing.  WTH?

### 1/5 — Terrible

*2019-09-28, version 4.2*

Absolute waste of time ... and judging by all of the older reviews Blue Ridge doesn’t seem to care that their app doesn’t work.

### 1/5 — Not a good app

*2019-09-27*

This isn't a very good app at all. When I'm able to login, which isn't tonight, the format and content aren't that great.  But I have no choice. This is the only cable/Internet provider in the little section of Pennsylvania where I live.  And they know it. Thus, the mediocre app.

UPDATE: the app doesn’t work at all.  YAY ....

### 1/5 — One star because I can’t give no stars

*2019-08-30, version 4.2*

Wake up blue ridge, pay your techs to fix the app. Or sell out to comcast!.

### 1/5 — Doesn’t work!

*2019-08-06, version 4.2*

Doesn’t work!   Just locks up on banner screen.

### 1/5 — Worst app in history.

*2019-07-06, version 4.2*

I think Ben Franklin could have developed a better app in the 18th century.

### 1/5 — Stopped working

*2019-06-21, version 4.2*

This used to work on my iPad and iPhone, but not any more. I tried deleting and re-downloading the app, and turned off & on the cable box, modem, and wifi router.

## Most critical reviews (10 lowest-rated)

### 1/5 — 5 months between updates is too long

*2023-04-13, version 4.8.5*

My phone OS haa been updated twice since then. I have lost streaming ability. I have deleted and reinstalled the app multiple times, I have run diagnostics on TIVO, rebooted TIVO, and rebooted our routers. Still no use. 😡

### 1/5 — Waste of an app

*2022-04-09*

‘Streaming not available when away from your home network’ What’s the point? The user interface is poorly designed and often doesn’t work.

### 1/5 — Worst TV App

*2021-08-29*

I always have a problem logging on to watch something from my phone.  Have reinstalled the app too many times to count.  It will work temporarily and then will have troubles the next time you try to use it.  Not worth your time to download.

### 1/5 — Operating the TIVO SYSTEM IS HORRIBLE

*2021-06-17, version 4.6.2*

The ease of navigating TIVO IS EXTREMELY DIFFICULT- BLUE ridge needs to follow ATT OR SPECTRUM, FAR AND ABOVE BETTER THAN BR- suggest BR get better software ASAP. The frustration LEVEL IS OVER THE TOP.  FEEL SORRY FOR THE FOOD CALL CENTER PEOPLE WHO ALONG WITH THE CUSTOMERS SPEND 
INORDINATE AMOUNT OF TIME SOLVING THESE TY,PES OF NAVIGATION PROBLEMS.  SORRY TO SAY ITS A SAD STATE OF AFFAIRES.

### 1/5 — Useless

*2021-03-24, version 4.6.2*

I can no longer access any of my recorded shows. It says that there is a network problem, but there is no way to diagnose or fix the problem via the app or the TIVO box. I have tried deleting and reinstalling the app multiple times, but still no use. 😡

### 1/5 — Disappointed

*2020-12-23, version 4.4.3*

I like to watch cable on my phone when I am not home. This app DOESNT WORK! Fix it! What do I pay you for. Should take my business somewhere else

### 1/5 — Awful

*2020-12-19*

This is the worst app I’ve ever used. Never works, keeps saying try again, utterly useless! For the $ we pay for this service, you would think we’d have the industry’s gold standard. BRC is lucky there is no competition.

### 1/5 — Blue Ridge don’t GO

*2020-08-19, version 4.2*

The app won’t even open. Don’t bother.

### 1/5 — App won’t open

*2020-08-08, version 4.2*

I’m paying for this, right?!  What good is it if the app won’t even open?!

### 1/5 — App won’t even load

*2020-08-01, version 4.2*

Given that there have been no updates in a year, my guess is it hasn’t been updated to handle the newest iOS.

## Most praised reviews (7 highest-rated)

### 5/5 — Blue Ridge

*2014-10-15, version 1.0*

Makes your TV experience better than ever!

### 4/5 — Not that bad

*2020-01-08*

I can never find our actual remotes so I use the app everyday to change the channel for my kids. I also record and watch my shows on my phone so the children can have the TV. I never have any major problems. Every once in a blue moon I have to sign back in but that’s not even very often.

### 4/5 — Great app

*2015-04-06, version 1.0*

Great app

### 3/5 — It’s been improved - finally

*2022-05-04*

After more than a year just trying to get the app to open, I’m in! It is working okay and the interface is easy to navigate. I do find it VERY strange that it doesn’t work (stream live) when I’m only two hours away from home. I don’t really need it that much when I'm in the same room as my TV! 😉

### 3/5 — No No No

*2019-02-18*

Dont download. It keeps saying connect to the same WiFi as your box, but I was already on it. I would give it a one but the first time I used this it actually worked. I’m expecting changes. Or I’ll bring my rating back down.

### 2/5 — Logging in

*2016-06-07*

For some reason, the past few days it will not let me log in, I've tried uninstalling this app, re-downloading, restarting my iPad, to turning off my iPad for 15 minutes, and lastly, reset my wifi router..... What gives??!!?!? (6-7-16)

### 2/5 — Unstable Can't stream over Lte

*2015-03-25*

Very unstable app. You can not stream your shows over LTE or 4g. It takes we to long to upload show to your mobile device.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
