# Blue Star Customer Care App > Appliance management and service scheduling for Blue Star products. (iPhone/iPad app by Blue Star Limited.) - Source: https://appshunter.io/ios/app/blue-star-customer-care-app/id6738571471 (this page in markdown: same URL + `.md`) - Developer: [Blue Star Limited](https://appshunter.io/developer/1071535181) - Category: Business, Lifestyle - Price: Free - Rating: 1.40/5 from 59 App Store ratings · 21 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 41 MB - Languages: American English - Released: 2024-12-16 - Data updated: 2026-09-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/blue-star-customer-care-app/id6738571471/reviews.md ## What is Blue Star Customer Care App? "Experience hassle-free appliance management with the Blue Star Customer Care App, your go-to solution for seamless service scheduling and tracking. Register your products, create service requests within seconds, and receive timely notifications about your due services. All you need to keep your appliances in top shape, right from your phone. Key features: - Register your product: Keep track of all your Blue Star appliances in one place. - Schedule installations & services: Easily book installation, service, and uninstallation appointments with certified technicians. - Track service requests & technicians: Monitor your service status and see your technician’s real-time location for enhanced convenience. - View service history: Access records of all past service appointments. - Buy Annual Maintenance Contract: Simplify maintenance with our comprehensive contracts. - See offers: Check out the latest offers and deals exclusive to Blue Star users." ## Key features - Product registration - Service scheduling - Request tracking - Service history - Annual Maintenance Contract purchase - Exclusive offers ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/blue-star-customer-care-app/id6738571471/reviews.md ### 1/5 — Worst App *2026-08-22* Whole team should be fire including manager and QA. They don’t know about the production issue, This app have lots of issue. MANAGER OF THIS TEAM SHOULD BE FIRE !! I have 2 bluestar ac, when i install this app it showing 1 and now no devices found. QA should also be fire, he/she didn’t know even about manual testing or sanity testing ### 1/5 — I can’t cancel my appointment *2026-05-25* Nobody picking the phone and the person who speak didn’t mention the timing I preferred she just put other date and time which I don’t need and I can’t cancel the appointment now ### 1/5 — Worst app *2026-05-23* Worst app, after reinstalling, lost all previous data and most of the tome something went wrong ### 1/5 — Poor User Experience and Technical Glitches *2026-05-02* The app is stuck on the login screen. Even with a valid mobile number, the 'Continue' button leads to a generic error message. I needed to book a service for my new AC, but I'm unable to even get past the first step. This app needs a serious update to be functional for customers. ### 1/5 — Cant login *2026-05-02* After updating app to the latest version 1.0.16 it stopped working. Now i cant book my ac service slot. ### 2/5 — Bad *2026-05-02* Disgusting application I have been trying to book AC services for around 10 days but application is not working it always shows something went wrong, Blue star team could you please fix this bug ### 1/5 — AC Great, Service Non Existent *2026-05-02* Very simple query to the people who have developed this application- why doesn’t it work ? Past 5 days it is showing some issue and does not move forward . Development efforts for self service gone to waste . ### 1/5 — Worst app, worst service *2026-04-28* App won’t even register. The service is even worse. No responsibility with anyone. Not the company, not the contractor. ### 1/5 — Pathetic service , after purchase *2026-04-28* Pathetic service , after purchase I called for service as swing not working , They said they will send some technician, but no one come , in app they mention free installation , but they charged 600 of installation. ### 4/5 — App login issue *2026-04-25* App login is not working and showing something went wrong ## Frequently asked questions about Blue Star Customer Care App ### How do I register my Blue Star product? You can register your Blue Star product directly within the Blue Star Customer Care App by navigating to the 'Register your product' section. This allows you to keep a centralized record of all your appliances. ### Can I schedule installations and services through the app? Yes, the Blue Star Customer Care App allows you to easily book installation, service, and uninstallation appointments with certified technicians. You can select your preferred time and date for convenience. ### How can I track my service requests? Once a service request is created, you can track its status and even monitor your technician's real-time location directly within the Blue Star Customer Care App for enhanced transparency and convenience. ### Does the app provide access to past service records? Yes, the Blue Star Customer Care App features a 'View service history' option, providing you with access to records of all your past service appointments for easy reference. ### Is it possible to buy an Annual Maintenance Contract through the app? Absolutely. The Blue Star Customer Care App simplifies appliance maintenance by allowing you to purchase comprehensive Annual Maintenance Contracts directly through the app. ### What kind of offers can I find on the app? The Blue Star Customer Care App allows you to check out the latest offers and deals that are exclusive to Blue Star users. These promotions can help you save on services and products. ### What devices is the Blue Star Customer Care App available on? The Blue Star Customer Care App is currently available for iPhone and iPod devices. It is designed for users who own these Apple products. ### How often is the Blue Star Customer Care App updated? The Blue Star Customer Care App was last updated on May 15, 2026, with version 1.0.18. This indicates a recent update, suggesting ongoing development and support for the application. ## Version history (last 5 releases) ### 1.0.19 — 2026-08-31 Bug Fixes ### 1.0.18 — 2026-05-15 Bug Fixes ### 1.0.17 — 2026-05-05 Bug Fixes ### 1.0.16 — 2026-04-28 Bug Fixes ### 1.0.15 — 2026-04-27 Bug Fixes ## More apps by Blue Star Limited - [Cooling Products](https://appshunter.io/ios/app/cooling-products/id1071535182) - [Blue Star Smart AC](https://appshunter.io/ios/app/blue-star-smart-ac/id1076295895) - [Customer Care](https://appshunter.io/ios/app/customer-care/id1192675631) - [Blue Star Smart AC (WiFi)](https://appshunter.io/ios/app/blue-star-smart-ac-wifi/id1378847183) - [STAR TOUCH](https://appshunter.io/ios/app/star-touch/id1454392662) - [StarServ](https://appshunter.io/ios/app/starserv/id1474440323) All apps by Blue Star Limited: https://appshunter.io/developer/1071535181 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*