# Blue Waters Network — user reviews > 103 indexed App Store user reviews of Blue Waters Network by TEAM DRINKWATER, INC., rated 4.93/5 from 2,871 ratings. - Source: https://appshunter.io/ios/app/blue-waters-network/id1463213384/reviews - App overview in markdown: https://appshunter.io/ios/app/blue-waters-network/id1463213384.md - Rating breakdown: 5★ 2,741 · 4★ 93 · 3★ 18 · 2★ 8 · 1★ 13 ## What do users think of Blue Waters Network? Overall sentiment: positive **Pros** - 🤩 Excellent customer service - 👍 Honest and transparent boutique - 💕 Caring and generous owners - 🤗 Welcoming community feel - 🎨 Wide variety of fashionable items - 💯 Inclusive sizing options - 💰 Affordable prices - 🚚 Fast and free shipping **Cons** - 🐛 App glitches and login issues - ⏱️ Shipping delays at times - 🙁 Favorites/regulars get prioritized on lives - 🤔 Questionable quality of some items **Commonly reported bugs** - Overselling of items leading to order issues - Inconsistent live stream schedules **Most requested features** - Q&A section on product pages - Improved search and filtering options ## Newest reviews (11 of 103) ### 5/5 — Love blue waters *2024-02-08, version 3.4.20* Best place I have been shopping with this company since day one. I respect the honesty and it’s like a big family. ### 5/5 — Don’t walk… run to Blue Waters *2023-12-04* I’m a person that researches stores before i make purchases , I’ve been following Blue Waters for awhile & made my first purchase during a live event. I was so impressed with how size inclusive the store is, as well as transparent with the customers. I’ve become a regular customer & I kid you not , I have not been disappointed with anything I’ve purchased. A family owned company, they are always looking for the best deals for customers. Don’t hesitate to download the app today & make a purchase, but word of warning , it won’t be last time you order. ### 5/5 — Kelly Hunt *2023-11-27, version 3.2.20* Blue Waters is the absolute best place to shop! Shannon is so honest and helpful. She never pressures you t buy. She encourages you to just come for the fun even if you can’t but. I have never had to return anything. She is spot on with her sizing recommendations. Customer Service is awesome at getting answers and helping in anyway they can. If you want a stress free place to shop. This is it. Oh and shipping is so fast!! I love the whole Blue Waters Family!!❤️❤️❤️💜💜💜🥰🥰🥰 ### 5/5 — Blue Water’s 💦 Boutique *2023-08-21, version 3.0.20* Is amazing 💙🩵 is affordable the owners are very friendly they are so amazing u feel part of there family Godbless 🙏🏻 u all 💙🩵💦💙🩵💦💦💦💦💦💦💦💦💙🩵💙 ### 5/5 — The best! *2023-03-23* This is by far my favorite boutique. They give great fit advice and have the best prices including free shipping over $34. Their customer service team is great at answering questions. I’ve never had to wait more than one business day for a response. This business is very professional and they seem to be very genuine people. I am a silent watcher most of the time but I do ask questions occasionally on a live and have gotten answers from Shannon, Lissa, and Isaac, so I really don’t believe they play favorites as was mentioned in a previous review. ### 5/5 — Best online shopping ever! *2023-03-13, version 2.21.19* Honest and reliable are the best words to describe this boutique! Products are amazing and Guy and Shannon are just the best! ### 5/5 — Love love! *2022-11-25, version 2.20.59* These people are amazing! Customer service is fantastic! I love these people! Love love thank u for being the best boutique ever! ### 5/5 — Love! *2022-11-08, version 2.19.19* I have been shopping with shan/guy for over a yr now and they are one of my favorite places to shop! So addicting lol. Highly recommended! Plus they have the best hearts and just are overall good people! ❤️ ### 5/5 — 5 star *2022-11-03, version 2.19.19* This is more then just a place to shop! It is a true community family feel environment! All members of this organization go above and beyond to make sure all of your clothes and sizing needs are met. They take TGI time to explain sizing and do their hardest to have something for every shape and size! They also carry phenomenal non clothing items! Highly recommend! ### 5/5 — Best boutique ever!!! *2021-09-10, version 2.10.0* I have shopped here for a bout a year now and I have a whole new wardrobe be very stylish for a larger woman!!!! Shannon and her family (Lissa) (Isaac) (Guy), and (G)are the best ever they are honest and loyal making you feel like family… if you have an issue her customer service area will get it taken care of quickly!!!!! So if you want honesty, loyalty, straight forward info of explaining items, FREE SHIPPING, and just a great time laughing then come hangout with this boutique!!!! Oh and they expect you to buy you can just hangout and laugh!!! ### 5/5 — Amazing company!! *2021-07-18, version 2.9.0* The Drinkwater’s and their amazing team is what bring me back day after day and sale after sale! Shannon is so down to Earth, honest and real with everyone and that’s what I look for in a company. They provide amazing prices, great quality items, free shipping and beyond great customer service!! Couldn’t ask for better!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst customer service *2024-11-05, version 3.9.13* This is a boutique that I found on tik tok and if you’re on tik tok I definitely recommend! However the app has been a terrible experience. Checking out process is a nightmare and if you need assistance from their customer service that is definitely an impossible challenge. I made the mistake of going through with my purchase on the app and I regret it 100%. Again I am not rating the boutique, I am rating the app. If you can visit on tik tok i do recommend that be the only place you visit them through. ### 1/5 — Beware *2024-04-30, version 3.8.10* Items oversell, you get charged and are never contacted. Then they go on the live and lie about the issue and say those that had oversold items were given replacements and freebies which is not the case. ### 1/5 — Never again *2023-08-12, version 3.0.20* It took over a MONTH to receive my product I asked about it and after 3 hours was told that they “ told the fulfillment center” a few days later it finally shipped but it would have been nice to receive the product on time. Especially if their website says they” take pride in fast shipping” and they “ ship 1-2 days of product being ordered” ### 1/5 — No more *2022-10-04, version 2.19.19* I used to love watching, but since they have grown they care more about telling us about their traveling everywhere and their egos have grown more then their hearts. Their motto is “be kind”, I think they need to try that themselves. They are NOT honest anymore, and I would not waste my money anymore. They never tell you when shipping is behind and get mad if you ask them about it. Her lives go by “ish” times. So she will say a live is 9 ish and not come on until 10. The most ridiculous thing ever. She cancels lives and doesn’t tell us until she is supposed to be on. We pay are hard earned money and she doesn’t realize that. She has her favorites and usually only comments to those people. BE VERY CAREFUL WITH THIS ONE!!!! ### 1/5 — Too many favorites being catered to on lives *2022-03-28, version 2.16.19* Used too love this boutique but when I see favorite customers getting all their questions answered continuously on a live it gets old for some of us that have been with them for over 5 years. It’s gotten so old I hardly buy anything anymore because the experience on the lives have gone downhill. ### 2/5 — Used to be great. Not anymore. *2023-08-01, version 3.0.20* I used to love shopping here. They had the best prices and free shipping and everything was of high quality. But now they have started with the drop shipping garbage which are lower quality products with no brands and no tags. They are sell outs like many other boutiques, unfortunately. They lost the personal touch that used to make them different. I also don’t appreciate the constant complaining about how expensive shipping is while in the same breath bragging about their elaborate luxury vacations. ### 2/5 — Unfair *2021-06-12, version 2.9.0* Never will I buy from blue waters again! ### 3/5 — Problems with new app! *2024-06-21, version 3.9.1* Login & glitches! ### 3/5 — Happy customer *2020-10-31, version 2.6.20* Sometimes it’s hard to get through and it seems like I have to keep on adding my card every time I use it. But other than that I’m enjoying it very much. Thank you ### 4/5 — Blue Waters The BEST *2023-08-30, version 3.0.20* This is by far the best app yo buy from. They have amazing items and super good quality I am in LOVE!!!! The owner does lives almost daily through the App, and through Tik Tok!! I am so happy I found them! ## Most praised reviews (10 highest-rated) ### 5/5 — Blue Waters Company *2025-12-16, version 3.9.25* Best Company to buy from with the Sweetest owner Shannon and Family! Best Products and Always treated great and with respect!! ### 5/5 — TRUST SHANNON *2025-05-19, version 3.9.22* Shannon and BW team has made my shopping experience so amazing!!!! Thank you love you guys- Carmen ### 5/5 — Excellent Customer Service *2025-02-04, version 3.9.16* Shannon & her team are an amazing group & the customer service is top notch! ### 5/5 — Blue waters best ever *2024-07-10, version 3.9.8* I’ve been shopping with blue waters for over 6 years once I found their Boutique I never went to any other boutiques after that not only is that a place to shop but a community of women that care about each other and a place of us to go when we have a bad day or whatever we need to talk about the drinkwaters are the nicest and most generous people ever and their prices can’t be beat i’m so proud of them and wish them continued success. they have added many additions to their retail network, which are also so awesome each one offer a different a variety of things. If you’ve never shop with them, they should start now right now whether it’s on the website or on TikTok, you won’t regret it did I mention I’m 70 years old and very big they carry a lot of plus sizes a lot of boutiques don’t💙 ### 5/5 — New App for Blue Waters Network *2024-07-06, version 3.9.7* As a former IT professional, I was very excited to start using the new app that Shannon and Guy had built over the last year, and launched last month. While the app is going under the normal “growing pains”, updates and tweaks, I’m very impressed! Looking forward to many more cool features, increased product info and accessibility, continued community building, and ease of use. It must be said that a truly important part of my positive experiences with Blue Waters are the many helpful and talented employees both in front of the cameras and behind the scenes that provide customer service, design, sell, pack, ship, and more. Shopping with my favorite boutique is even more enjoyable now! ### 5/5 — Superb Boutique *2024-07-05, version 3.9.7* Been shopping with Blue Waters since 2019. Love everything about the Blue Waters Team. Love their energy and their dedication to their business. Great products and superb customer service. ### 5/5 — Don’t walk… run to Blue Waters *2024-06-30, version 3.9.4* I’m a person that researches stores before i make purchases , I’ve been following Blue Waters for awhile & made my first purchase during a live event. I was so impressed with how size inclusive the store is, as well as transparent with the customers. I’ve become a regular customer & I kid you not , I have not been disappointed with anything I’ve purchased. A family owned company, they are always looking for the best deals for customers. Don’t hesitate to download the app today & make a purchase, but word of warning , it won’t be last time you order. ### 5/5 — The community is even better than the products! *2024-06-27* Having been a member of the Blue Waters community for just about a year, I think it’s important to note that the community is what keeps me around. Don’t get me wrong, I adore most of the items I have purchased, but those are secondary. As a woman of a “ certain age”, kindness, inclusivity, caring, empathy, diversity, service, sharing tears, sharing laughter, shared missions, and freedom to “BE”, is more important than ever! This group has helped me break free of some old-school judgments about fashion and accessories. I am totally able to be myself here. There is none of the usual back-stabbing, complaining without working towards a solution, size-prejudice, and generational divide that I’ve found in other online boutiques. I heartily recommend that you give this community a try - I don’t think you will be disappointed! Oh - to head off any confusion about me statement about liking “ most of the items - - the fault of this (if that’s even the way to phrase it) is mine. Shopping online can be challenging with some optical issues, and my lack of interest in taking my measurements from time to time … the descriptions provided in writing and by the seller in LIVES has been on point. In fact, there have been multiple times where they have advised against a purchase due to a particular brands sizing for example. ### 5/5 — BW silk cream *2024-05-30, version 3.8.10* This cream is exactly as it was described. Very hydrating and the scent is perfect. Love this so much I bought 10 jars. Maybe I will share as gifts. lol ### 5/5 — Loving this app! *2024-05-04, version 3.8.10* I’m a new shopper after being referred by my friends. Lives are fun to watch and I got my first order super quick. Loved the quality and mystery items. Will definitely be back, way better than other boutiques I’ve shopped with. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*