# BlueCare Anywhere — user reviews > 98 indexed App Store user reviews of BlueCare Anywhere by Blue Cross Blue Shield of Arizona, rated 4.90/5 from 7,234 ratings. - Source: https://appshunter.io/ios/app/bluecare-anywhere/id1271780917/reviews - App overview in markdown: https://appshunter.io/ios/app/bluecare-anywhere/id1271780917.md - Rating breakdown: 5★ 6,870 · 4★ 280 · 3★ 43 · 2★ 13 · 1★ 28 ## What do users think of BlueCare Anywhere? Overall sentiment: neutral **Pros** - 👍 Convenient and affordable - 🚀 Quick and efficient appointments - 💡 Helpful and friendly doctors - 🚀 Seamless video visits - 👍 User-friendly app **Cons** - 🐛 Connectivity issues - 🐛 Unreliable provider availability - 🐛 Billing and insurance problems - 🐛 Rushed or impersonal doctor visits - 🐛 Glitchy app performance **Commonly reported bugs** - Inability to reset password - Incorrect insurance verification - Dropped video calls during appointments - Inconsistent app functionality **Most requested features** - Estimated wait time display - Ability to save place in line - Improved insurance integration - More provider options - Expanded appointment scheduling ## Newest reviews (14 of 98) ### 4/5 — Good outcome lengthy process *2025-11-10, version 12.22.400* For my concern several doctors cancelled on me before I got to one who immediately gave me a resolution. For that I was pleased. ### 2/5 — Misleading charges *2025-01-14, version 12.22.200* Overall a good service. However, you will be told the estimated charge is $1.00 for the visit. Seems great for simple stuff right? But then four months later I get two charges for $67.00 each on my credit card for the previous visits. No notification, no explanation, nothing in the mail. I had to go into the app and open the charges and still no explanation for the price change. ### 5/5 — Outstanding! *2024-09-25, version 12.21.103* So convenient!!! So easy!!! Sooo worth it!!!!! The doctors are knowledgeable, caring and OUTSTANDING!!! What a blessing, thank you!!!!!! ### 5/5 — So convenient *2024-09-09, version 12.21.103* This is such a convenient way to get health care when I need it. It’s Sunday night at 9pm, my o oh other options are ER or urgent care…or wait til tomorrow and interrupt my work schedule. Instead I can discuss the ailment right now to get immediate help. And what a bargain of a $! ### 5/5 — Makes my life easier *2024-08-01, version 12.20.003* As a busy mom of 3 little boys this makes my life so much easier when I need an antibiotic for being sick or just someone to take a look at something before dragging us into urgent care. ### 4/5 — Convenient and much more affordable than Dr visit *2024-07-09* I’ve used BCA a couple of times now and so far have been really happy with it. This most recent time my pcp didn’t have even a video visit available for two weeks and I needed to see someone right away. Was able to do a BCA visit at 10pm, in my pajamas lol, waited about 10 minutes, talked to the dr, and he sent a prescription to my pharmacy that I was able to pick up the next day. And it cost WAY less than a pcp or urgent care (yaaaay ppo). It could be improved if they had a clock showing an estimated wait time, or a save your place in line and text you when the provider is ready capability. Otherwise will definitely use this again for anything that doesn’t require in person care. ### 5/5 — Used to love this app *2024-06-03* It hasn't updated in forever. The last 3 appointments I had wouldn't let me join the visit. Had to dispute multiple no show fees. My provider had to call me outside the app to make sure I was ok. Now when I try to schedule with him again he isn't available as an option. I'd rather pay a copay through another service or physical office than deal with the stress of trying to see a provider on this app again. ### 5/5 — Awesome *2024-05-27, version 12.20.003* I love this app. I have used it several times now with no disappointment. ### 4/5 — Loved it *2024-05-15, version 12.20.003* The counselor was great the audio and video was patchy though. ### 5/5 — Great visit *2024-04-25, version 12.20.003* Very helpful and great listener. Great suggestions. ### 5/5 — Compassionate Caregiver *2024-03-11, version 12.20.003* Thank you, Dr. Dawson for you proficiency, kindness and compassion. ### 5/5 — Doctor Review *2024-03-07, version 12.20.003* Dr was awesome. Super nice and handled my issue quickly. Very satisfied! ### 3/5 — Convenient but Insurance doesn’t always work *2024-02-27* It’s a very convenient & useful tool for me as a busy mom. I don’t have time to go to the doc by myself all the time for medical issues. The doctors have been very friendly & helpful. The insurance linked however, does not always work and I don’t know why. Considering the app is through BCBS, it should work with the proper charges every time but doesn’t. ### 5/5 — Amazing! *2024-02-09, version 12.20.003* This entire process was so much better than waiting in a germ infested waiting room. It was private, fast and to the point. ## Most critical reviews (10 lowest-rated) ### 1/5 — Incompetent doctors *2025-12-12, version 12.22.400* A useless service. Each time the provider does not listen well and cannot provide any help. A total waste of my time and money, like all the other garbage insurance companies, We need to vote them out of existence. ### 1/5 — Clunky app. Docs take forever. *2025-05-06, version 12.22.200* The app is very clunky and buggy. Doctors take forever to get to you and help is not great usually. They often disconnect without notice. Some doctors forget to send in prescriptions and there is no way to contact them later. There are better options. ### 1/5 — Zero feedback on wait times *2024-12-30, version 12.22.100* I’ve been waiting for the nurse practitioner for over an hour with zero feedback on wait time to see her. A “Global Staff” agent entered the chat room and left before I could respond to his questions. I’m beginning to believe that his chat room antics may have fouled up the wait room process. ### 1/5 — Does not work *2024-11-09, version 12.21.103* I have BCBS PPO plan and it wants to charge me $67 to see a doctor and it’s supposed to be free to me. I prefer using my old insurance telehealth ### 1/5 — Go to a in person doctor or urgent care *2024-09-03* The doctor prescribe medication that I am allergic to and I noticed that I was allergic to a certain medication. They prescribe me medication anyways and in their final documents they noted that I had no allergic to any medication. I clearly stated in the form before even seeing the doctor that I was allergic to this medication. The lady barely even wanted to hear my problem and did not want to take time with my situation. She was just trying to rush me off the call a regular real doctor in person before going to see one of these doctors ### 1/5 — Won’t Connect *2024-06-26, version 12.20.003* Makes you fill out everything right before connecting to the Dr. then the app shuts down right before connecting or transfers you to a new Dr and then shuts down ### 1/5 — Zero accountability *2024-02-07, version 12.20.003* You wait for an hour in the waiting room for the doctor to hang up in our face.. twice! After the third attempt and 2.5 hours later we finally got connected to a doctor that didn’t even have his camera on. Horrible patient care! These doctors have zero accountability and their patients health should be their top priority but clearly not. I will never use this service again and strongly recommend that people find their medical care elsewhere. ### 1/5 — Angi’s Doctor on BlueCare Anyware *2023-08-04, version 12.17.003* Dr was very nice and understanding to what I needed while out of State on vacation. Took less than 5 Minutes and now I can enjoy the rest of my time here in Sunny Florida with my hubby!! Many thanks. 5 Stars ### 1/5 — Not user friendly *2022-09-18, version 12.17.003* The app tells me it cannot contact my insurance company to verify my insurance… even though BCBS is my insurance. Tries to charge me for an uninsured visit, will not be using. ### 1/5 — This app is a joke *2022-05-28, version 12.15.003* Submitted my insurance info a few days ago, and it was verified on the app. Today I tried to set up a telehealth appointment for a persistent sore throat. After multiple error messages saying my insurance couldn’t be verified, they finally said they couldn’t communicate with my insurance company. Blue Cross set up an app for Blue Cross customers that can’t access Blue Cross records. Typical of an American health insurance company. ## Most praised reviews (10 highest-rated) ### 5/5 — Patient *2025-07-26, version 12.22.200* Dr Floberg was awesome ### 5/5 — First time user, so efficient! *2025-05-29* I was a little anxious as I couldn’t tell if my insurance would cover for this visit or not. I could wait almost 2 weeks to see my doctor as it wasn’t urgent but I decided to try a virtual visit. So glad I did. Not sure if this is covered or not but the experience was so favourable that I would have been ok to pay it! ### 5/5 — Amazing care *2025-03-11, version 12.22.200* Dr. Mark Joyner was absolutely amazing and I’m super thankful I was able to get seen almost immediately. I’m absolutely with all services rendered and will definitely be using it again if need be. ### 5/5 — Awesome *2025-03-07, version 12.22.200* Thank you so much. I have a sinus infection and you help me out so much. ### 5/5 — Dr Mettias *2025-01-19, version 12.22.200* Dr Mettias was quick, professional, and easy to speak with! Thank you sir for your assistance! ### 5/5 — My visit with Erik Wells *2025-01-06, version 12.22.100* I would like to comment that I had an outstanding interaction with Eric Wells F-NP, he was kind, patient, insightful and considerate of my needs, in particular…when would be a appropriate amount of time prior to my returning to work. He is definitely a valued asset to your organization. Sincerely, Mike Connelly ### 5/5 — Old dog new tech *2024-11-17, version 12.21.103* I’m an old dog that learned how to use new technology an it was amazing, highly recommended. ### 5/5 — Sick *2024-11-08, version 12.21.103* The app was flawless and was designed for the user!!! ### 5/5 — Great service *2024-10-19, version 12.21.103* This has been the best option in health care in years. I am always happy with the providers and diagnosis given. ### 5/5 — Easy *2024-10-17, version 12.21.103* I’ve used this app a couple of times in the pinch of not getting into my NP. It’s easy to use and very convenient to do from home when I don’t feel like getting ready to go out. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*