# BlueCare > 24/7 online telemedicine service for non-emergency medical consultations. (iPhone/iPad app by Louisiana Health Service and Indemnity Company.) - Source: https://appshunter.io/ios/app/bluecare/id1061235636 (this page in markdown: same URL + `.md`) - Developer: [Louisiana Health Service and Indemnity Company](https://appshunter.io/developer/1061235635) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.91/5 from 3,475 App Store ratings · 66 written reviews indexed - Age rating: 12+ - Requires: iOS 13.0 · 75 MB - Languages: English - Released: 2016-09-23 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bluecare/id1061235636/reviews.md ## What is BlueCare? The doctor will see you – anywhere, anytime! With BlueCare, a telemedicine service of Blue Cross and Blue Shield of Louisiana, you can see a doctor online 24/7, without having to take time off from work or school. The BlueCare App lets you: • See doctors from your phone or tablet when you need to – no appointments required • Save time and money by skipping trips to the ER or urgent care • Easily get help for non-emergency illnesses like sinus infections, minor stomach trouble, allergies, rashes, bladder infections or the common cold • Get a prescription or ask questions about your medication • Choose from a list of BlueCare doctors who are online • Save information from your member ID card on your first visit, so you can automatically log in to see a doctor BlueCare is powered by American Well, which provides telemedicine services for Blue Cross and Blue Shield of Louisiana and its subsidiaries. Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911. If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information and respiratory rate. ## Key features - See doctors online 24/7 - No appointments required - Get prescriptions - Ask medication questions - Treat non-emergency illnesses - Connect via phone or tablet - Share health data with Apple Health ## What do users think of BlueCare? Overall sentiment: positive **Pros** - 👍 Helpful and friendly doctors - 🚀 Quick and convenient service - 💡 Excellent alternative to in-person visits - 🚀 Short wait times - 👍 Thorough and attentive doctors - 👍 Professional and personable service **Cons** - 🐛 Technical issues with video/audio - 🐛 Incorrect insurance information and billing - 🐛 Dropped/disconnected calls - 🐛 Difficulty contacting providers **Commonly reported bugs** - Video/audio connectivity problems - Incorrect insurance information and billing - Dropped/disconnected calls **Most requested features** - Ability to schedule appointments - Improved insurance integration - Faster connection to providers ## Recent user reviews (10 of 66) All indexed reviews: https://appshunter.io/ios/app/bluecare/id1061235636/reviews.md ### 5/5 — Very satisfied *2025-08-11, version 12.22.300* Dr Barnett was very helpful. Patient in answering questions and giving us expectations. ### 5/5 — First Time User *2025-07-14, version 12.22.300* I was attended to in a reasonable time. The doctor was very nice and helpful. I would use this service again. ### 1/5 — Charges wrong co-pay *2025-07-08, version 12.22.300* This app routinely states it cannot make contact with my insurance provider and charges me the wrong co-pay. It provides no contact for anybody to dispute this. ### 1/5 — Nationwide outage *2025-01-03, version 12.22.100* Very disappointed in this app. It cannot confirm my insurance therefore I cannot have a teleconference with the doctor unless I pay $61. ### 5/5 — Good app *2024-12-30, version 12.22.100* Good app. Very helpful. It does take longer than usual to get on a call with the doctor. ### 5/5 — Amazing Provider *2024-12-19, version 12.22.100* Dr. Ingrid Antall is a fantastic provider..hands down. ### 5/5 — Very good *2024-09-01, version 12.21.006* Easy app and great customer service to help with any issues ### 1/5 — Video kept dropping out *2023-12-21, version 12.10.003* Had 3 different appointments and 2/3 video dropped out for no reason. ### 5/5 — Great app! *2023-11-22, version 12.10.003* Very easy to use without having to leave home! ### 5/5 — Dr Gazelle *2023-08-05, version 12.10.003* FINALLY a Professional, I have been Searching for answers and Dr. Gazelle went above and beyond. It takes A Lot to impress me for a Dr, and she flew by with Flying Colors!!! I will Definitely return to see her!!!! Hilary Hamer ## Frequently asked questions about BlueCare ### What is BlueCare? BlueCare is a telemedicine service that allows you to see a doctor online 24/7 for non-emergency medical needs. It is powered by American Well and offered by Blue Cross and Blue Shield of Louisiana. You can get help for common illnesses, receive prescriptions, and ask questions about your medication without needing to schedule an appointment or visit a physical clinic. ### What kind of medical issues can I get help for with BlueCare? You can get help for non-emergency illnesses such as sinus infections, minor stomach trouble, allergies, rashes, bladder infections, and the common cold. The service is designed to save you time and money by offering an alternative to ER or urgent care visits for these types of conditions. ### How much does BlueCare cost? Based on the provided information, the app itself is free to download and use. The cost of the telemedicine service is not explicitly detailed, but it is presented as a way to save time and money compared to traditional in-person visits. ### Is BlueCare available on all devices? Yes, you can see doctors from your phone or tablet when you need to. The app is designed for accessibility on common mobile devices, allowing you to connect with healthcare providers conveniently. ### Can I share my health information with the doctor? If you use Apple Health, you have the option to share your health information with the provider during your virtual video visit. This can include data such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate. ## Version history (last 5 releases) ### 12.22.400 — 2025-09-20 Performance enhancements to increase reliability and speed ### 12.22.300 — 2025-03-05 Performance enhancements to increase reliability and speed ### 12.22.200 — 2025-01-11 Performance enhancements to increase reliability and speed ### 12.22.100 — 2024-12-14 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.21.109 — 2024-10-16 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ## Apps similar to BlueCare | App | Rating | Price | Category | | --- | --- | --- | --- | | [Dog Symptom Checker](https://appshunter.io/ios/app/dog-symptom-checker/id392537780) | 1.0 (1) | $2.99 | Medical | | [USPSTF Prevention TaskForce](https://appshunter.io/ios/app/uspstf-prevention-taskforce/id311852560) | 3.6 (68) | Free | Medical | | [Cardio Valve](https://appshunter.io/ios/app/cardio-valve/id516325480) | 4.8 (4) | Free | Medical | | [MyOchsner](https://appshunter.io/ios/app/myochsner/id1604261264) | 4.7 (3,307) | Free | Medical | | [Ochsner Connected Anywhere](https://appshunter.io/ios/app/ochsner-connected-anywhere/id1281051947) | 4.9 (5,505) | Free | Medical | | [MyLABlue](https://appshunter.io/ios/app/mylablue/id714463811) | 3.8 (10) | Free | Medical | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*