# Blueprint Portal — Blueprint Portal app

> Healthcare benefits management and information access for Blue Cross Blue Shield members. (iPhone/iPad app by Arkansas Blue Cross and Blue Shield.)

- Source: https://appshunter.io/ios/app/blueprint-portal/id1074008492 (this page in markdown: same URL + `.md`)
- Developer: [Arkansas Blue Cross and Blue Shield](https://appshunter.io/developer/1074008491)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.70/5 from 2,806 App Store ratings · 136 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 52 MB
- Languages: American English
- Released: 2016-02-02
- Data updated: 2026-08-29
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/blueprint-portal/id1074008492/reviews.md

## What is Blueprint Portal?

Take control of your healthcare anytime, anywhere with the Blueprint Portal app. Our members benefit from the ability to:

* Monitor claims and view EOBs
* Find care and estimate treatment costs
* Check deductible and out-of-pocket amounts
* View, send and request a replacement ID card
* Manage policy information
* Access benefit and plan documents

Blueprint Portal is available to Skai Blue Cross Blue Shield, Arkansas Blue Cross and Blue Shield, BlueAdvantage Administrators of Arkansas, Health Advantage, and Octave Blue Cross and Blue Shield.

Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association and is licensed to offer health plans in all 75 counties of Arkansas.

## Key features

- Monitor claims and view EOBs
- Find care and estimate treatment costs
- Check deductible and out-of-pocket amounts
- View, send, and request ID card replacement
- Manage policy information
- Access benefit and plan documents

## What do users think of Blueprint Portal?

Overall sentiment: negative

**Pros**

- 👍 Easy to find in-network doctors and providers
- 📋 Convenient access to claims and EOB information
- 🆔 Digital insurance card readily available
- 📱 Mobile app more convenient than website
- 💰 Cost estimation and procedure pricing tools
- 🎯 User-friendly interface when working properly
- ⚡ Fast performance on updated versions
- 🔍 Real-time claim tracking capability

**Cons**

- 🐛 Frequent app crashes and freezing
- ⏳ Extremely slow loading times
- 🔐 Constant unexpected logouts
- ❌ Login failures and authentication issues
- 🔄 Endless loading screens
- ⚠️ Persistent error messages
- 🚫 Password creation validation conflicts
- 📵 App becomes unresponsive mid-use
- 🔌 Biometric login unreliable
- 💔 Poor customer support responsiveness

**Commonly reported bugs**

- Login screen hangs indefinitely
- App stuck in update loop requiring reinstall
- Password requirements checklist conflicts with actual validation
- Biometric login resets arbitrarily
- WiFi connectivity causes blank white screen
- Doctor search feature spins endlessly
- Claims and invoices show 'page not found' error
- Unread messages not clickable
- Account lockout after three failed password attempts
- App requires update but no update available
- Face ID works intermittently or not at all
- Session expires too frequently
- Special characters rejected despite requirements
- Splash screen loading never completes

**Most requested features**

- Apple Wallet integration for insurance card
- Plastic card mailing option
- Doctor search by specialty type
- Location-based provider search within radius
- Better password field validation
- Touch ID/Face ID support
- Auto-save username for login
- Email EOB delivery option
- Dark mode option
- Better customization options

## Recent user reviews (10 of 136)

All indexed reviews: https://appshunter.io/ios/app/blueprint-portal/id1074008492/reviews.md

### 3/5 — Can be better

*2026-08-22*

Not very user friendly. I want to be able to just search for providers and I can’t figure out how to do that on this app

**Developer response:** We apologize for the inconvenience. If you can reach out to us at digitalsolutions@arkbluecross.com with more details including your member ID and/or username, we can work to identify the issue.

### 5/5 — Great insurance

*2026-08-22*

I have been blessed finding Blue Cross and Blue Shield you might pay a little extra each month but it pays for itself when you go to the doctor or hospital! I highly recommend you getting BCBS . Joe

**Developer response:** Thank you for your review!

### 2/5 — Difficult to use

*2026-08-18*

This app is hard to use. The layout is weird, the buttons and links always fail. I often have to try multiple times.

**Developer response:** We apologize for the inconvenience. If you can reach out to us at digitalsolutions@arkbluecross.com with more details including your member ID and/or username, we can work to identify the issue.

### 1/5 — Broken Face ID

*2026-07-03, version 5.37.0*

Just sits on a spinning circle after logging in. Can’t even view my benefits.

### 1/5 — Not working! Why??

*2026-06-21, version 5.36.0*

I’m trying to access but it will not open/sign in, it begins to sign in but either spins continuously or starts over to sign in again. WTH??!

### 1/5 — Update

*2026-06-19*

Trying to get into the app.  It’s telling me an update is required but there’s no update in the App Store to be able to update.   Can’t access app at all without this supposed “update” that I don’t have.  Currently locked out so who knows if I’ll be able to get back in until the NEXT update

**Developer response:** We apologize for the inconvenience. If you can reach out to us at digitalsolutions@arkbluecross.com with more details including your member ID and/or username, we can work to identify the issue.

### 2/5 — Bugs

*2026-06-11, version 5.35.1*

I get a notice and link to view EOB now. When it gets to the website, it says EOB coming soon.

### 3/5 — Prescription

*2026-06-09, version 5.35.0*

It needs to be way more accessible to view prescriptions that are in the tier categories.

### 5/5 — Love it

*2026-06-04, version 5.34.0*

Blue print is very engaging and satisfying 🤗

### 5/5 — Apple wallet support

*2026-05-22*

Thank you for adding Apple wallet support!

OBE | Please add the ability to add my ID card to Apple wallet. Get out of the Stone Age.

**Developer response:** We apologize for the inconvenience. We're always working to improve the app and plan to have the ability to add ID cards to Apple Wallet in the near future.

## Frequently asked questions about Blueprint Portal

### What can I do with the Blueprint Portal app?

The Blueprint Portal app allows you to manage your healthcare benefits. You can monitor your claims, view Explanation of Benefits (EOBs), find care providers, estimate treatment costs, check your deductible and out-of-pocket amounts, and access your ID card and policy information.

### Who is eligible to use the Blueprint Portal app?

The app is available to members of specific Blue Cross Blue Shield plans, including Skai Blue Cross Blue Shield, Arkansas Blue Cross and Blue Shield, BlueAdvantage Administrators of Arkansas, Health Advantage, and Octave Blue Cross and Blue Shield.

### How do I get a replacement ID card?

You can view, send, and request a replacement ID card directly through the Blueprint Portal app. This feature ensures you always have access to your insurance information when you need it.

### Can I see how much I've spent towards my deductible?

Yes, the app provides functionality to check your deductible and out-of-pocket amounts. This helps you stay informed about your healthcare spending and plan limits.

### Is this app free to use?

The app is free to download and use. However, it does display advertisements as part of its operational model.

## Version history (last 5 releases)

### 5.40.0 — 2026-08-27

Bug fixes and improvements.

### 5.39.0 — 2026-07-30

Bug fixes and improvements.

### 5.38.0 — 2026-07-17

Bug fixes and improvements.

### 5.37.0 — 2026-07-01

Bug fixes and improvements.

### 5.36.0 — 2026-06-19

Bug fixes and improvements.

## Apps similar to Blueprint Portal

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Doctor On Demand](https://appshunter.io/ios/app/doctor-on-demand/id591981144) | 4.9 (176,112) | Free | Medical |
| [myBaptistHealth Arkansas](https://appshunter.io/ios/app/mybaptisthealth-arkansas/id1467369265) | 4.7 (3,618) | Free | Medical |
| [Baptist OneCare](https://appshunter.io/ios/app/baptist-onecare/id1545977140) | 4.7 (4,865) | Free | Medical |
| [Included Health](https://appshunter.io/ios/app/included-health/id907304333) | 4.9 (33,919) | Free | Medical |
| [Twin Health](https://appshunter.io/ios/app/twin-health/id1456423142) | 4.8 (4,476) | Free | Medical |
| [MyMercy](https://appshunter.io/ios/app/mymercy/id1049963222) | 4.6 (12,656) | Free | Medical |

## More apps by Arkansas Blue Cross and Blue Shield

- [ArkBlue Connect](https://appshunter.io/ios/app/arkblue-connect/id1511162317)
- [Arkansas BlueMedicare Sapphire](https://appshunter.io/ios/app/arkansas-bluemedicare-sapphire/id1592169893)
- [WLC 2022](https://appshunter.io/ios/app/wlc-2022/id1644385030)

All apps by Arkansas Blue Cross and Blue Shield: https://appshunter.io/developer/1074008491

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*