# BlueShield of NENY — user reviews

> 8 indexed App Store user reviews of BlueShield of NENY by HEALTHNOW SYSTEMS INC, rated 1.25/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/blueshield-of-neny/id590792567/reviews
- App overview in markdown: https://appshunter.io/ios/app/blueshield-of-neny/id590792567.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 3

## Most critical reviews (8 lowest-rated)

### 1/5 — Complete and utter garbage

*2023-06-16*

Worst health insurance app in existence.  Usually I can view my ID card but that’s the extent of its usefulness.  Don’t bother trying the provider search; after “please wait”-ing, you’ll get stuck on a white screen until you just give up.  Benefit info is so limited it’s of no help.  Just garbage.

### 1/5 — Useless

*2021-09-23, version 6.0.4*

If the app opens and doesn’t get stuck on “waiting” then it crashes and closes. Completely useless.

### 1/5 — someone needs to fix this app.

*2020-01-29, version 5.1.0*

it does absolutely nothing.
why does this even exist.

### 1/5 — Worst App in History

*2018-12-31, version 5.1.0*

This app is totally worthless. Every single category I clicked on came up as “There was an error downloading your information. “ I was unable to view my card, view my claims, or view my coverage. Don’t waste your time with this.

### 1/5 — Unable to use

*2014-03-24, version 1.4*

Cannot get past terms of service. Despite clicking on accept I see a problem with terms if service and get tossed out on iPad and iPhone

### 2/5 — informative but with problems

*2013-12-18, version 1.4*

Poor design for ipad.  Program does not size to screen properly, constantly have to leave program to get back to home screen.  Could use more detail on policies.

### 2/5 — Handy

*2013-02-06, version 1.0*

This seems like a handy app. One thing I haven't been able to do is take a photo of my card. When I try and take the picture the app just shuts down. 
It will be a handy feature if it works properly.

### 4/5 — From absolute garbage to a functioning app

*2020-04-15, version 6.0.0*

I never thought I’d see the day.  When my employer changed our provider to BSNENY I thought I would have to rely on the website only.  From day one the app was completely busted.  Imagine my surprise when I get an update for the app today and I can actually log in!  Even better, there’s actual information about my account!  Bravo to the developer for fixing, or from the looks of it, completely rebuilding this app from scratch.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*