# BlueStar Diabetes — user reviews > 50 indexed App Store user reviews of BlueStar Diabetes by WellDoc, Inc., rated 4.20/5 from 125 ratings. - Source: https://appshunter.io/ios/app/bluestar-diabetes/id700329056/reviews - App overview in markdown: https://appshunter.io/ios/app/bluestar-diabetes/id700329056.md - Rating breakdown: 5★ 81 · 4★ 17 · 3★ 10 · 2★ 4 · 1★ 13 ## Newest reviews (12 of 50) ### 3/5 — Using for years *2026-08-20, version 7.2.3* I have been unable to sync my One Touch Verio Reflect meters with the app for more than a week, and it has been more than three days since I spoke with Customer Care. My problem was supposed to be escalated, but this has not been fixed yet. I unpaired my meters as part of troubleshooting and now the app won’t pair with any meter. Having to manually input meter readings is difficult for me. Please fix whatever the backend software people did between late August 11 and early August 12 to break this great software. Thank you. ### 4/5 — Measurements *2025-03-26, version 7.2.3* Many foods say “one serving. Some have the option of a half or a quarter. For most foods you need to have the label of the package to determine what a serving size is. This is very inconvenient, if you’re not near the food package or already disposed of it. Could you break it down more: Small Ex: an item says 1 srvg. The label says 1 srvg= 1 tblsp. If you only had 2 tsp, there is no choice except 1/4, 1/2, 3/4 etc. -none of which equal 2 tsp. ### 3/5 — Lots of issues *2024-10-11, version 7.2.3* Only syncs with meter abiut 60% of the time. Have to disable and re-enable Bluetooth several times and even then it may not sync. ### 2/5 — Will not load Canada *2023-11-12, version 7.2* Canada as a country will not load? ### 3/5 — Trouble *2023-03-14, version 7.2* Each time I log into BlueStar the system acts like I am a new user. It goes through sitting up a code every time. Very irritating . ### 2/5 — Crashes *2022-05-30, version 7.1* Crashes all the time. Needs to be fixed otherwise it would be great **Developer response:** Hello, thank you for sharing this feedback with us. We're sorry to hear that you're experiencing issues with the BlueStar app crashing. We would like to help troubleshoot this issue on your phone as it should not be happening. Please give our Customer Care team a call at 1-888-611-4794 so we can address your concerns. Thank you. ### 4/5 — A.Wade *2022-04-27, version 6.2.1* This is a great app for helping manage diabetes. I would recommend this to anyone new or veteran to diabetes. One small problem, almost every update has had a launching issue. BlueStar please make sure your updates work before you put them out. You always fix the problem promptly, but they happen at inconvenient times. Finially I would like to say, Good Job !!! ### 2/5 — App is ok, pop up notifications are unnecessary and annoying *2021-09-12, version 6.1* I don’t need notifications from the app. Asking me to turn them on every time I open the app is HIGHLY annoying. A blood sugar tracking app should have no need for my location data, stop asking. ### 4/5 — Good app *2021-02-07, version 5.6.1* Good for record keeping ### 5/5 — Saved My Life *2020-11-06, version 5.6* BlueStar has literally saved my life. It keeps me accountable for my blood sugar levels, weight, blood pressure and tracking my food. I started using the app in February. Six months later, my A1c went from 8.4 to 6.8. And I lost almost 30 lbs. I enjoy the most encouraging messages after an entry. Even if you have been bad, it still gives positive feedback. I paired this app with the FreeStyle Libre Glucose Sensor. It so easy to take your blood sugar and immediately put it in the BlueStar app. Thank you so much for providing this service. ### 5/5 — Diabetes Support *2020-11-06, version 5.6* It’s very helpful to have the open dialogue with health professionals at the tip of your fingers 😃 ### 5/5 — Tracking *2020-06-25, version 5.5.1* I’ve just recently added short term acting insulin to my diabetes regime it was simple and real easy to add the info into the app and since I use a sliding scale it showed me exactly what to do and when to do it it really does help me track and be more aware of my issues and challenges with diabetes thank you ## Most critical reviews (10 lowest-rated) ### 1/5 — Endless requests for more access *2025-07-21, version 7.2.3* It’s harassment for you to ask me 30 times for permission for more access and more notifications every time I want to record a reading. Surely there’s a way you can record my preferences and not ask multiple times every single time I open the app. It makes me hate using it, so I record fewer records. I’m asking my doctor for a different option at our next meeting. Ugh. ### 1/5 — Glitchy *2024-12-16, version 7.2.3* The app must be deleted and reinstalled if food information is not put in precisely the correct way; otherwise, the app crashes and I can’t log in. This issues has been ongoing for several years. ### 1/5 — Stop Asking for More Access *2024-09-13* I use to app to track my glucose levels, and have overall been satisfied except for the continuing requests to add more information - meals, fitness, etc. With the most recent update, every time I open the app, which is every day, sometimes multiple times a day, before I can do anything, the app asks me to turn on notifications and to allow it to have full access to my health app. I am not interested in doing those things, and I should be able to use this app without having to tell you that multiple times a day. Please roll back these constant requests, or I will be unwilling to use this app going forward and I will ask my doctor to switch me to a different glucose monitor. **Developer response:** Hello, thank you for your feedback, and we would love to make things right with you. Please reach out to our Customer Care team at 1-888-611-4794, where we are ready to help improve your Bluestar experience. ### 1/5 — Food log recent does not work *2024-04-03* Using recent foods when logging meals causes app to crash. This has been consistently happening for a year. **Developer response:** Hello there; thank you for taking the time to share your feedback with us. Please call our Customer Care team at 1-888-611-4794, so we can troubleshoot this issue with you. We look forward to connecting. ### 1/5 — Will not load in Canada *2024-01-14, version 7.2* This will not “configure” in Canada ### 1/5 — App is trash *2024-01-14, version 7.2* Great idea but it won’t sync to any devices. Every sync attempt ends in a “Bluetooth error” notification. This is funny since none of my other Bluetooth-reliant apps have any trouble whatsoever. ### 1/5 — Cant use without logging in *2023-02-18, version 7.2* No way to assess whether this would be a good app for me because the FIRST thing you have to do it Sign UP for something. Why cant a person simply open the app -look around -see if it will work -before you have to do all the “create and account” stuff. There are so many apps out there that I have an account with JUST because I wanted to see if it would work for me…and I NEVER go back … but those accounts are still out there… I’m tired of having everything under covers until you give up your identity -so for me -I will never know if this is a great app or it doesn’t fit. Thanks anyway ### 1/5 — Can’t use because I don’t have insurance?! *2022-09-19, version 7.1.2* I’m retired, but not qualified for Medicare. I do not have health insurance so I can’t use this app. To sign up it says I need a code from my employer or insurers. Thanks. ### 1/5 — Member ID *2020-05-11, version 5.5* Where do I get the member ID when registering through Humana? ### 1/5 — Useless *2020-04-14, version 5.5* Glucometer will not sync, therefore app is useless to me. ## Most praised reviews (10 highest-rated) ### 5/5 — Using for years *2025-07-01, version 7.2.3* I finally realized I should send a report to myself on a weekly basis, not just to my doctor before a checkup. This way I can download all my records to my computer. There is one problem or bug. Periodically a survey pops up asking if I am taking a certain prescription. The problem is that I will be asked about the lower doses I am no longer taking before being asked about the higher dosage I take now. The lower doses were removed from the medication list when my dosage was increased. ### 5/5 — Using for years *2025-02-14* I finally realized I should send a report to myself on a weekly basis, not just to my doctor before a checkup. **Developer response:** Hello! Thank you for your update, and it is great to hear you are optimizing your health reports. If you have any future questions, our Customer Care team is always ready to help. Keep up the great work! ### 5/5 — Diabetic help *2025-01-06, version 7.2.3* This app helps make me more conscientious about my meal planning and prepping. In conjunction with my Dexcom it helps me make good choices from meal to meal and day to day. I like the ease of use, tracking over time and ability to track many restaurants when I eat out. The only criticism is that serving sizes are not easily available for all foods so I have to either research on off site places or guess. ### 5/5 — Great program *2024-10-14, version 7.2.3* Great program ### 5/5 — Cala *2024-08-12, version 7.2* I really enjoy the app ### 5/5 — Love it but keeps crashing *2024-03-07, version 7.2* I love this app but haven’t been able to use it for days because it crashes as soon as I open it. Edit: I uninstalled and reinstalled the app per customer service instructions and now it works fine:) ### 5/5 — Great app *2024-03-02, version 7.2* This a great app for counting carbs, keeping track of your medication, general health info and so much more. I wish it were available to all users. I was told it is only available through employer heath programs. ### 5/5 — Good App *2022-11-20, version 7.1.2* I have been using BlueStar for several years now. I find that is very useful. However, in the last week I have a problem. If I try to open the app from my password manager all I get is the first page and nothing else. I must get the app and use it indenpent of the password manager. It is small and I DO NOT LIKE IT! Other than that it is v dry good. ### 5/5 — Love *2022-09-15, version 7.1.2* I just love this app. It’s been a great help and has helped me loose weight too ! Hands down !! ### 5/5 — The best app to help you with diabetes *2021-05-10, version 5.7.1* I loved that I can plan ahead my meals counting carbs and keep record of everything!!!! M Henry --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*