# Bluink eID-Me Digital ID — user reviews > 97 indexed App Store user reviews of Bluink eID by Bluink Ltd, rated 4.80/5 from 222 ratings. - Source: https://appshunter.io/ios/app/bluink-eid-me-digital-id/id1260676454/reviews - App overview in markdown: https://appshunter.io/ios/app/bluink-eid-me-digital-id/id1260676454.md - Rating breakdown: 5★ 202 · 4★ 9 · 3★ 2 · 2★ 1 · 1★ 8 ## Newest reviews (11 of 97) ### 3/5 — Shaun Downing *2026-07-21* It took a bit of time to do the passport **Developer response:** Thanks for your feedback, Shaun. I'll forward it to my team for investigation. Feel free to contact us at support@bluink.ca if you have more feedback. All the best. ### 4/5 — Scanning of the passport *2026-06-10* Procedure for scanning the passport is not much clear **Developer response:** Thanks for your feedback. I'll share it with my team to help improve our app. If you have any questions, feel free to email us at support@bluink.ca. Have a great weekend! ### 2/5 — Review *2026-04-02* The ID took a long time to go through **Developer response:** Sorry about that. Please email us at support@bluink.ca and we'll investigate. ### 5/5 — Help *2026-03-16* Great service! Thanks! **Developer response:** Thanks for your feedback, Larry. All the best! ### 5/5 — Passport Chip *2026-03-09* Works great. Just a note that new Canadian passports have a chip on the first page. **Developer response:** Thanks for your feedback! All the best. ### 5/5 — Easy to use *2026-03-05* Great app **Developer response:** Thanks for your feedback. All the best! ### 2/5 — Passport ID *2026-02-10* You have 7 steps and it gets stuck on the 5th step and can’t get any further .. No support **Developer response:** Sorry about that. Can you please contact our support team at support@bluink.ca or +1 (613) 695-9585? We'll investigate and provide some assistance. ### 2/5 — Suresh *2026-01-28, version 2.18.8* Bad ### 5/5 — Easy *2026-01-28, version 2.18.8* Great app! ### 5/5 — Great *2025-11-27, version 2.18.6* Fast ### 5/5 — New *2025-11-24, version 2.18.5* Great assistance throughout. Very helpful and easy set up. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t use the app *2026-08-19* Can only scan the front of my card. Doesn’t work for the back…. **Developer response:** Sorry about that. Please contact our support team at support@bluink.ca or +1 (613) 695-9585. We'll investigate and provide some assistance. ### 1/5 — Cannot even get in *2026-08-03* Downloaded and can not even start authentication. waste of time! **Developer response:** Sorry about that. Please contact our support team at support@bluink.ca or +1 (613) 695-9585. We'll investigate and provide some assistance. ### 1/5 — Useless App - Won’t take proper pictures, won’t scan Documents *2026-07-27* This is a totally useless app, it won’t take proper pictures with an IPhone, it will not scan government ids, I told my bank this is a disaster and complete waste of time. I do not recommend the app to anyone for any sort of id validation! **Developer response:** Sorry about that. What's the issuing state/province and the type of ID you were trying to scan? Your review shows "United States", and the only US IDs we currently support are US passports, NEXUS cards, and FAST cards. ### 1/5 — Poor *2026-05-05* Very slow on response **Developer response:** Sorry about the trouble, and thanks for your feedback. Please contact us at support@bluink.ca or +1 (613) 695-9585 if you need assistance. ### 1/5 — Not great *2026-05-05* Face scan takes ages to work and there’s no reason or rhym to make it work. When I did it, I just about managed to scan my passport. When my wife downloaded the app, it didn’t give the option for scanning a passport at all, so it wouldn’t even scan it. They need to improve their scanning algorithm **Developer response:** Sorry about that, Tim. We'll investigate the issue. Please contact us at support@bluink.ca or +1 (613) 695-9585 if you need further assistance. Thanks for your feedback and all the best. ### 1/5 — Stupid app *2026-03-31* Worthless waste of time . Refuses to scan passport from any angle any background. 0 star why even 1 **Developer response:** Sorry for the trouble. Please email us at support@bluink.ca and we'll investigate the issue. ### 1/5 — Not user friendly *2026-02-03, version 2.18.8* Id. has been verified and uploaded … but apparently cant send to anyone asking without deleting the app, reinstalling and reuploading ID everytime someone needs verification. This was the advice given to me by the company’s service desk. That is insanely ridiculous. What company deems that to be acceptable? ### 1/5 — Won’t scan *2025-12-28, version 2.18.7* I’m trying to upload my health card (which is supposed to be supported!) and it won’t work! I’ve done everything correctly, and it just won’t work at all. ### 1/5 — Can’t delete *2025-12-11, version 2.18.7* Can’t delete IDs or account. ### 1/5 — Pointless *2025-08-29, version 2.17.1* Easy enough to use but not accepted anywhere in Ontario. What’s the point? Very sad to say it’s useless on a practical level. ## Most praised reviews (10 highest-rated) ### 5/5 — Exceptional *2026-08-24* Very easy. Yes I had to make few attempts to scan my passport. But the entire process took less than 10 minutes. **Developer response:** Thanks for your feedback, Steve. All the best! ### 5/5 — First Class Service *2026-07-16* Effortless way to progress a mortgage. Great work and great systems. **Developer response:** Thanks for your feedback! Have a great weekend. ### 5/5 — Fast and simple! *2026-06-24* Took less than 30 seconds to complete! **Developer response:** We appreciate that! Feel free to email us at info@bluink.ca if you have any questions or suggestions. Take care. ### 5/5 — Amazing *2026-06-11* Best experience ever, would definitely do it again. **Developer response:** Thanks for your feedback, Mike. Have a great day. ### 5/5 — Mr *2026-06-06* Very safe and convenient app to store ID **Developer response:** Thanks for your feedback! All the best. ### 5/5 — Great *2026-05-15* No hasle to use it **Developer response:** Thanks for your feedback. All the best! ### 5/5 — Be aware *2026-05-14* Once you open and accept this app you can’t back out of it. You pay monthly until your bank account reads zero. I’ve tried without sympathy or understanding! It’s a scam and I don’t know why apple supports this to be honest😢 ### 5/5 — ID Scanner *2026-05-05* It was amazing fast quick and simple to use **Developer response:** Thanks Ron, really appreciate your feedback. All the best. ### 5/5 — Thank you *2026-04-29* Thank you for helping me with this paperwork online saving me a trip to Toronto and then allowing me to continue to work. Very efficient very professional thank you again **Developer response:** You're very welcome! Thanks for your feedback and all the best. ### 5/5 — Fast and super easy *2026-04-17* Fast and easy to do it. Took me a minute to submit it **Developer response:** Appreciate your feedback, Jaiveer. All the best! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*