# BluOS Controller — user reviews

> 798 indexed App Store user reviews of BluOS Controller by Bluesound, rated 4.40/5 from 5,314 ratings.

- Source: https://appshunter.io/ios/app/bluos-controller/id566668472/reviews
- App overview in markdown: https://appshunter.io/ios/app/bluos-controller/id566668472.md
- Rating breakdown: 5★ 3,924 · 4★ 546 · 3★ 239 · 2★ 152 · 1★ 453

## What do users think of BluOS Controller?

Overall sentiment: negative

**Pros**

- 🚀 Great hardware and sound quality
- 💡 Versatile streaming options
- 🔒 Stable and reliable connection
- 👍 Intuitive app interface

**Cons**

- 🐛 Frequent connectivity issues
- 🐛 Buggy app updates
- 🐛 Inconsistent performance
- 👎 Unintuitive playlist management
- 👎 Poor customer support

**Commonly reported bugs**

- App fails to detect/connect to players
- Playlists not saving/loading properly
- Frequent app crashes and freezes
- Streaming service integration issues

**Most requested features**

- Improved Spotify/Apple Music integration
- Better local music library support
- Chromecast/AirPlay integration
- Customizable app interface

## Newest reviews (17 of 798)

### 2/5 — VPN Warning

*2026-06-28, version 4.16.1*

If you use a VPN service on your iPhone then expect this app to keep throwing “WiFi Not Connected” errors.
That aside, it does its job.
It could do with a light theme.

### 2/5 — Grouping speakers

*2026-05-27, version 4.16.0*

I can never group speakers, I often have to exit the app and re-start it just to get the speaker working that I was listening to before trying to group them. I wish I’d stuck with Sonos.

### 2/5 — Doesn’t work

*2026-05-07, version 4.14.2*

Loses connection with my 1 of my 2 BlueSound speakers daily. Hangs all the time. Won’t pick up other devices. It is a seriously flawed app and makes me regret the space these speakers are taking up in my house

### 3/5 — Needs to be scriptable

*2026-04-21, version 4.14.2*

Would be a lot better if we could use Apple Shortcuts. Would also be nice if you could attach icons to radio stations not provided by TuneIn which in itself is of very little use, due to legal action, in the UK. Home Screen layout is not very attractive.

### 1/5 — problem on every update

*2026-04-10, version 4.14.2*

I just updated the app on 4/9/26.  Much like every update in the last 2 years, I have to reconnect my music service yet again.  Why do the updates wipe out your settings, etc.  This time, it won’t even let me add the music service yet Just a spinning wheel reminiscent of the PC blue screen of death from the 90s.

### 4/5 — Major Flaw

*2026-04-06, version 4.14.1*

Not being able to add multiple albums AT ONCE to a playlist is extremely irritating.

### 1/5 — Congratulations Bluesound

*2026-03-28, version 4.14.1*

Congrats bluesound. My Bluesound players don’t work at all now. You’re a disgrace of a company. Where do I get my money back?

### 2/5 — Please please fix your app

*2026-03-28, version 4.14.1*

Great when it works, but it so often can’t find the players. So frustrating. They just disappear then you have to go through a whole rigmarole of turning off and on again, etc etc.

### 2/5 — Constant issues

*2026-03-27, version 4.14.1*

For an expensive speaker this app has constant issues. It will work fine for a few months and then it won’t work at all. I expect for this price of tech that I should never have any issues. Just when I think the issues have been permanently resolved they start all over again.

### 1/5 — App doesn’t work and sucks. Expensive waste of money on the power node edge

*2026-03-21, version 4.14.1*

App doesn’t work and sucks. Expensive waste of money on the power node edge

### 1/5 — Not a mature app

*2026-03-08, version 4.14.0*

Flaky connection, clunky interface.

### 3/5 — Connectivity unreliable and Pulse Sub not working

*2026-03-08, version 4.14.0*

I have no end of frustration with connectivity -  all devices are hardwired.  This is basic. And my Pulse sub stopped working. The Support’s credit they responded quickly confirming development were able to recreate. It’s a bug that’s been introduced. That’s 2 months back. Not resolved. So frustrating.

### 1/5 — Caca, estiércol, a la basura

*2026-03-03, version 4.14.0*

No hay otro adjetivo para calificar esta auténtica basura…
Una marca como esta se ha burlado de todos nosotros. Cuelgues, no reboce la app el dispositivo, se queda pensando y no hace nada…

Señores de Blusound, si realmente aman vuestro trabajo y reputación, HAGAN ALGO URGENTE… YAAAA.

### 1/5 — Truly a POS.

*2026-02-28, version 4.14.0*

It's touch and go whether it finds my node, and when it does it takes close to 30 seconds to open up so I can access the node. I thought Sonos was bad…

### 1/5 — Serious problems

*2026-02-28, version 4.14.0*

The info on the app is all greyed out. I’ve tried to fix by reinstalling but there’s nothing, just grey blocks.  I’ve been using it ok for the last three months so no idea what’s up. I’ve tried it through my phone and my iPad (both ok before) but to no avail. So my expensive streamer won’t work.  Not sure what’s to do next.

### 1/5 — App is now a blank screen after update

*2026-02-28, version 4.14.0*

I’ve just updated my app and now it doesn’t work at all. Not at all - brings up a blank screen.

### 1/5 — Unexpected sound loss

*2026-02-25, version 4.14.0*

Frequent unexpected sound loss when connected through Notes with AppleTV 4K. It usually happens when format (16/44.1 or 24/48 .etc) of Apple Music output changes.

Not really a smart APP as advertised.

## Most critical reviews (10 lowest-rated)

### 1/5 — App disconnects daily

*2026-08-10, version 4.16.1*

Really poor app, you don’t have to look far to discover all the issues with the app and player. App never reconnects after an update if you use an ethernet cable. App looses the player almost every time I open it.  Lastly you have to use the app, with no alternative.

### 1/5 — App doom loop

*2026-08-09, version 4.16.1*

I’ve been using this system for years. Recently, the app has been disconnecting from the unit. When trying to reconnect, I get stuck in a doom loop of my phone trying to connect to the unit, it not connecting, me hitting “Cancel” on the app with the hopes of getting into the app itself, but instead, the app tries to reconnect to the unit. Over and over and over.

### 1/5 — Always disconnects

*2026-07-10, version 4.16.1*

The app is so bad it always disconnects and then I can’t play sound

### 1/5 — Does Not Work

*2026-07-09, version 4.16.1*

My $1300 amp just never works on this app, just wire or Sonos

### 1/5 — Thumbs down on this app

*2026-06-12, version 4.16.1*

This app often has glitches and makes one long for the days of a simple “on-off” switch on your stereo. Tech support focuses solely on your hardware (brand of router, type of cables) when you reach out, rather than accepting feedback on the bugs in their app. Too bad.

### 1/5 — Latest update can’t connect.

*2026-05-24, version 4.16.0*

Was decent for a few years until latest update. Stopped loading content and now won’t connect to my network. Please fix this app so I don’t have to buy another streamer!

### 1/5 — Poor UI

*2026-05-06, version 4.14.2*

This controller has a very poor User Interface and keeps sending messages. I got this to work but after lots of trouble. I have the M50 streamer and it took hours to set up. And although it works I keep getting error messages that make no sense.

### 1/5 — No longer works

*2026-04-25, version 4.14.2*

Doesn’t work with newest update at all

### 1/5 — App sucks!

*2026-04-25, version 4.14.2*

My

### 1/5 — BluWaist

*2026-04-23, version 4.14.2*

I’ve had so many issue getting it to find the node icon, I gave up!
I use Tidal directly and that always work, but the BluOs app NEVER, had the node icon for 4 months, I found it once … :(

## Most praised reviews (10 highest-rated)

### 5/5 — Not working from iphone

*2026-04-20, version 4.14.2*

Please update the app to fix the iPhone ability to connect. I am having difficulty beginning on April 19

### 5/5 — ❤️erfreut mich täglich die App❤️

*2026-03-02, version 4.14.0*

… und ich bin ziemlich irritiert, wenn ich die doch gar nicht so wenigen eher negativen Bewertungen hier lese. Klar gibt es auch bei mir ein paar „issues“, bei denen ich mir Verbesserung wünsche, besonders bei der Überarbeitung lokal auf Datenträger gespeicherter Musik, da kann es schon zu unwillkommener „Titelverdopplung“ kommen, weil beim Indexer „noch Luft nach oben ist“. Ich hab mittlerweile das 2te Bluesound-Gerät und bin - im Unterschied zu dem was der Markt sonst so bietet - seit Jahren begeistert, dass regelmäßige Update kommen, zuletzt qobuz-Connect und eine von Tune-In unabhängige Radio-App. Auch den Wechsel von Version 3 auf 4 habe ich “damals“ als weitestgehend störungsfrei empfunden, zumal die Versionen auch noch eine Zeitlang parallel verfügbar waren.
Weiter so Bluesound …

### 5/5 — Very good

*2026-02-24, version 4.14.0*

Thanx

### 5/5 — Great app

*2026-01-11, version 4.12.2*

Huge UX improvement over last 3 years - congrats to the developers team

### 5/5 — Works perfectly

*2026-01-05, version 4.12.2*

My Node and the controller app work every time for me. I’m convinced that the problems people seem to have are network related and not the fault of the app or hardware.  Highly recommended for high quality listening.

### 5/5 — Übersichtlich, intuitiv, stabil, visuell ansprechend

*2026-01-04, version 4.12.2*

Ich habe mir vor wenigen Wochen einen Node Icon zugelegt. Was soll ich sagen?…
Ich kann meinen Vorrednern nicht zustimmen. 
Die App läuft auf meinem IPhone X sehr flüssig. Ich habe keinerlei Probleme mit der Bedienung der App, als auch direkt aus Qobuz Connect. 

Eine Sache ist erwähnenswert, die allerdings primär nichts mit der App zu tun hat.
Ich hatte in den ersten Tagen 
den ein oder anderen Verbindungseinbruch. Der Player stoppte wie ich herausfand kurz die Wiedergabe, da das Frequenzband von 5Ghz auf 2,4Ghz wechselte. Ich hab die Netzwerke je Frequenzband nun im Router-Setup getrennt. Seitdem hatte ich nicht einen einzigen Verbindungseinbruch mehr.
Ich verwende ein Speedport Smart 3 der Telekom. Probleme mit dem „Bandsteering“ des Routers mit einigen Geräten seien möglich.

### 5/5 — Excelente

*2025-12-12, version 4.12.2*

Pasé por acá porque me acabo de dar cuenta que hay una versión para apple watch. Yo uso esta app en iphone, ipad y mac para controlar mi node 2i desde aprox 2009, que a su vez controla tidal y las entradas óptica y bt y que a su vez conecto a 2 amplificadores vía óptico y analógico, a un par de parlantes activos vía bt y a otro par de parlantes activos vía coax. Suena conplicado, pero me permite esconder la complejidad, finalmente lo que más uso es el widget.

### 5/5 — Great controller

*2025-11-29, version 4.12.1*

I am really happy with this player it is great for organizing your different music libraries. One suggestion I would like to see is allowing you to skip songs on the iOS locked screen so you don’t have to open up the app everytime

### 5/5 — Great job with iOS app 4.12.0

*2025-09-26, version 4.12.0*

I read a lot of negative comments regarding this update. Admittedly I was pretty nervous but took the plunge and I just updated and happily everything works perfectly including Qobuz Connect which was a feature I really wanted as BluOS didn’t offer the same options that the Qobuz app did. Good job Bluesound!

### 5/5 — Very good app

*2025-08-24, version 4.10.2*

The app is very good and does the job.

But it drives me mad when the blue light on the device starts flashing and I need to tap it before it works.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
