# BM Online — Banque Misr Mobile Banking

> Mobile banking app for managing accounts, transfers, cards, and service requests. (iPhone/iPad app by Banque Misr S.A.E.)

- Source: https://appshunter.io/ios/app/bm-online/id1462899730 (this page in markdown: same URL + `.md`)
- Developer: [Banque Misr S.A.E](https://appshunter.io/developer/1198210183)
- Category: Finance, Business
- Price: Free
- Rating: 4.20/5 from 2,141 App Store ratings · 196 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 220 MB
- Languages: American English, Arabic
- Released: 2019-08-18
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bm-online/id1462899730/reviews.md

## What is BM Online?

BM Online is a full-fledged Mobile Banking solution, designed to offer you a convenient, friendly and secure access to your BM accounts, anytime, anywhere. 
Features to stay on top of your finances

1. Accounts
• Access your accounts anytime
• Inquire on your balance
• View your mini-statement and your transaction history

2. Transfer
Manage your beneficiaries and perform fund transfers securely:
• Between your own accounts
• To another BM account
• To other local bank accounts in EGP
• For scheduled payments (standing orders)


3. Cards
Manage your BM cards easily by:
• Viewing your card details
• Reloading your BM prepaid card
• Repaying your BM credit card

5. Service Requests
• Request for a cheque book
• Perform a Stop Cheque
• Report a lost card
• Create Term Deposit
• Create Certificate of Deposit
• Create C.A.S.A. Account
• Leave Feedback
Security
Your BM Online offers you a secure and trusted Mobile Banking experience through:
• User ID
• WAS authentication
• Transaction Password
1. Click on the Register button from the Login page.
2. Insert your BM Internet Banking National ID, select Card Type and the enter your card and accept the terms & conditions.
3. Insert your card details like Pin/Expiry.
4. Insert the OTP (One Time Password) that will be sent to you via SMS on your registered mobile number or email address.
5. Key in a valid user id and password and you are now connected to your Bank.

Contact us
For more information, visit any of our branches or contact us on:
Tel: +2019888
Email: Internetandmobilebanking@banquemisr.com
Website: www.banquemisr.com

## Key features

- Account access and balance inquiry
- Transaction history viewing
- Fund transfers (own, BM, local EGP)
- Scheduled payments
- Card management and prepaid reload
- Credit card repayment
- Service requests (cheque book, stop cheque, lost card)

## What do users think of BM Online?

Overall sentiment: neutral

**Pros**

- 👍 User-friendly interface
- 🚀 Efficient banking transactions
- 💡 Innovative features
- 🔒 Secure authentication options
- 🌟 Excellent customer service

**Cons**

- 🐛 Frequent crashes and bugs
- ⏱️ Slow response times
- 🔑 Complicated login process
- 💼 Lack of advanced features
- 🔋 High battery consumption

**Commonly reported bugs**

- App not compatible with latest iOS versions
- Login failures and session timeouts
- Inability to retrieve account information
- Inconsistent performance across devices
- Glitches in money transfer functionality

**Most requested features**

- Face ID or biometric login support
- Ability to cancel certificates remotely
- Improved transaction details and history
- Seamless integration with other banking services
- Personalized account management tools

## Recent user reviews (10 of 196)

All indexed reviews: https://appshunter.io/ios/app/bm-online/id1462899730/reviews.md

### 1/5 — تطوير طرق الشحن

*2026-07-10, version 2.4.11.2*

يافندم لو سمحت عندنا طلب فى تطوير طرق الشحن وهو لما نيجى نشحن رصيد للموبايل من التطبيق بيدى قيمه لحد 200 جنيه عاوزين البرنامج يدينا حرية اننا نكتب المبلغ المطلوب بنفسنا  ، ثانيا لما نيجى نشحن باقة الانترنت  بباقات اضافيه اخر التطبيق 100جيجا طب ليه مش مزودين باقى الباقات الاضافيه ( شركة وى ) ولما نحب نشحن رصيد لخط الانترنت الارضى مش متاح شحن رصيد المتاح فقط تجديد الباقه عاوزين امكانية اننا نشحن الخط فلوس من غير تجديد الباقه ، ثالثا عاوزين اضافه فى البرنامج لشحن كروت العدادات كهرباء وغاز ومياه   

رجاء العمل على الاقتراحات ارسلنا الطلب منذ فتره ووعدتونا بالتنفيذ ولم يتم اى شئ للآن

### 5/5 — تطوير طرق الشحن

*2026-06-06, version 2.4.10.0*

هل ممكن اضافه شحن كروت عداد الكهرباء والمياه والغاز فى التطبيق ؟
نتمنى تكون الفرصه متاحه فى التحديث الجديد 
ولسيادتكم جزيل الشكر

### 4/5 — Best Bank in Egypt with Digital first features.

*2026-06-02, version 2.4.10.0*

Editing my original review to say FaceID is now available for login into the application.

However, the application should allow password managers to enter saved passwords into the login fields. This feature is still missing!

### 1/5 — التطبيق يجبرني على التجديد بعد انتهاء المدة

*2026-05-25, version 2.4.10.0*

عند اختيار "عدم" تحديد وديعة فلكس بلس الشهرية ، التطبيق يتجاهل اختياري و يختار تجديدها بعد انتهاء المدة !

### 3/5 — شحن رصيد انترنت وى

*2026-05-24, version 2.4.10.0*

نرجوا اضافة جميع باقات الشحن الاضافيه فى خانة شحن الباقات الاضافيه شركة وى
ونريد اضافة خانة شحن رصيد وتم اضافتها لكنها غير مفعله عند الشحن تظهر رسالة خطأ . شركة وى
كما نريد اضافة خانه اخرى فى مبلغ شحن رصيد التليفون المحمول لان نريد شحن مبلغ معين غير متاح فى الاختيارات مبلغ اخرى كى نشحن المبلغ المطلوب 
لجميع شركات المحمول

### 1/5 — I can’t complete the registration

*2026-03-11, version 2.4.8.1*

Every time I try to open the app it tells me my password is wrong 
And I called the customer service and I tried everything and the problem still not solved

### 5/5 — Good App

*2025-12-10, version 2.4.7.0*

Im impressed by the quality of the app and how much better it keeps getting with time. Youre heading in the right direction so far with how easy it is to get things done and how clear things are to understand. A few minor bugs that can be blocking if you dont know the workaround but nothing breaking. Keep up the good work.

### 3/5 — Bank statement online

*2025-11-29, version 2.4.6.0*

I want a bank statment when i need it  not every  3 months and  i can’t make through the app ?!?! Even u put icon inside for requesting a bank statement. !!??

### 3/5 — Can’t log in

*2025-10-15, version 2.4.5.0*

Hi, 

Since this afternoon, I can’t log in to my Bank of Egypt account through the Banq Masr app. I keep getting a pop-up saying “You can’t connect right now, please retry.” I’ve tried multiple times, but it still doesn’t work. Could you please help fix this issue?

Thanks in advance

### 1/5 — اسوأ بنك في مصر

*2025-10-06, version 2.4.4.1*

اوقات كتيره الابلكيشن مش بيفتح، الكرت مبيشتغلشي ويرجع يشتغل علي مزاجهم، عادي تيجي تشتري حاجه وانت بتحاسب تلاقيه مش شغال، ويقولولك بنحدث السيستم (معناها انه عطلان كالعاده) عادي ابعتب فلوس الصبح الاقي اسعار الخصم واصلني باليل، يعني لو فيه مشكله زمانها انتهت وراحت الفلوس، وطبعا ده سببه موبيلي الكخه مش السيستم بتاعهم اللي بيتحدث (يعني خربان)  وكمان التحويلات مش بتسمع، وبيحطوا ايديهم علي الفلوس ومش بيردوها الا بعد شكاوي وخمسين مكالمه، شفت ازمات ومواقف ملهاش عد مع البنك ده(اغنيتهم اللي بيتريقوا بيها علي نفسهم)

## Frequently asked questions about BM Online

### What can I do with this mobile banking app?

This app allows you to access your bank accounts, check balances, view transaction history, and manage mini-statements. You can also perform fund transfers between your own accounts, to other Banque Misr accounts, and to other local Egyptian bank accounts in EGP. Additionally, you can manage your cards, reload prepaid cards, repay credit cards, and request various banking services.

### How do I register for the app?

To register, click the 'Register' button on the login page. You will need your BM Internet Banking National ID, select your card type, enter your card details, and accept the terms and conditions. After entering your card PIN/Expiry and an OTP sent via SMS or email, you can create a user ID and password to connect to your bank.

### Is the app secure?

Yes, the app offers a secure and trusted mobile banking experience. It utilizes User ID, WAS authentication, and a Transaction Password to protect your financial information and transactions.

### What types of transfers can I make?

You can make several types of transfers, including between your own accounts, to another Banque Misr account, and to other local bank accounts in EGP. The app also supports scheduled payments, also known as standing orders.

### What banking services can I request through the app?

You can request a cheque book, perform a stop cheque, report a lost card, and create term deposits, certificates of deposit, and C.A.S.A. accounts. You can also leave feedback for the bank directly through the app.

## Version history (last 5 releases)

### 2.4.12.1 — 2026-08-26

Bug fixes and performance enhancements.

### 2.4.12.0 — 2026-08-20

* Introduces the Elite segment with a dedicated look and feel, along with exclusive benefits and offers.
* Introduces the Private segment with exclusive benefits and offers.
* ⁠introduces the VIP segment with exclusive benefits and offers.
* Introduces the Youth segment with exclusive benefits and offers.

### 2.4.11.2 — 2026-07-08

Bug fixes and performance enhancements.

### 2.4.11.1 — 2026-06-29

Bug fixes and performance enhancements.

### 2.4.11.0 — 2026-06-26

Bug fixes and performance enhancements.

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## More apps by Banque Misr S.A.E

- [BM Wallet](https://appshunter.io/ios/app/bm-wallet/id1198210184)
- [BM mVISA](https://appshunter.io/ios/app/bm-mvisa/id1451052696)
- [BM Soft Token](https://appshunter.io/ios/app/bm-soft-token/id1459372710)
- [BM Online UAE](https://appshunter.io/ios/app/bm-online-uae/id1519722983)
- [BM Business Token](https://appshunter.io/ios/app/bm-business-token/id1537774748)

All apps by Banque Misr S.A.E: https://appshunter.io/developer/1198210183

## Related topics

[bank misr](https://appshunter.io/ios/topics/bank-misr) · [banque misr](https://appshunter.io/ios/topics/banque-misr) · [bm online](https://appshunter.io/ios/topics/bm-online) · [bm online business](https://appshunter.io/ios/topics/bm-online-business) · [bm soft token](https://appshunter.io/ios/topics/bm-soft-token) · [national bank of egypt](https://appshunter.io/ios/topics/national-bank-of-egypt) · [bdc token](https://appshunter.io/ios/topics/bdc-token)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*