# BMC Helix Track-It! — user reviews

> 3 indexed App Store user reviews of BMC Helix Track by BMC Helix, Inc., rated 2.75/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/bmc-helix-track-it/id1451045907/reviews
- App overview in markdown: https://appshunter.io/ios/app/bmc-helix-track-it/id1451045907.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 4

## Most critical reviews (3 lowest-rated)

### 1/5 — Asset Scan Needs update ASAP

*2022-07-27, version 21.02.001*

This app is useless for those that you it was an inventory/asset scanner.  I can’t believe that they would not bring over any of the features and functions of the old Windows CE app.
- doom scrolling issues: if you have a location that starts with the letter z, you have to scroll and wait for it to load every letter in the alphabet before you get to z.  It takes 10 mins.  Why can’t it auto detect as you’re type?  Oh wait, there’s no typing function.
- same deal with department: no search, no auto fill, no nested hierarchy like buildings and rooms
- doesn’t even integrate with lines pro scanners that we bought for it when trying to scan inventory/asset; we’re forced to use the iPod’s camera

This has to be better!!!

### 1/5 — I longer works.

*2021-08-21, version 21.01.004*

After updating to the latest release this client app won’t load and says I need to be running 20.19 or higher.  I’m on 20.20.

### 3/5 — Great while it worked

*2022-11-10, version 22.01.003*

Was working fine until it wasn’t. Like another user said, it claims we are behind a revision when we are, in fact, ahead.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*