# BML Mobile Banking — user reviews

> 86 indexed App Store user reviews of BML Mobile Banking by Bank of Maldives PLC, rated 2.80/5 from 425 ratings.

- Source: https://appshunter.io/ios/app/bml-mobile-banking/id975025664/reviews
- App overview in markdown: https://appshunter.io/ios/app/bml-mobile-banking/id975025664.md
- Rating breakdown: 5★ 142 · 4★ 27 · 3★ 30 · 2★ 37 · 1★ 189

## What do users think of BML Mobile Banking?

Overall sentiment: negative

**Pros**

- 👍 Great app
- 🚀 User-friendly interface
- 🔒 Secure with Touch ID
- 💡 Useful features included

**Cons**

- 🐛 Frequent crashes
- 🐛 Bugs and glitches
- 🐛 Compatibility issues with newer devices
- 🐛 Slow performance and loading times
- 🐛 Unreliable service and misinformation from support

**Commonly reported bugs**

- Login screen freezes
- Accounts not showing properly
- Inability to complete transactions
- App crashing on launch
- Incompatibility with latest iOS versions

**Most requested features**

- Dark mode option
- Improved search functionality
- Detailed transaction history and receipts
- Push notifications for transactions
- Mobile payment integration
- iPad support

## Newest reviews (15 of 86)

### 2/5 — Bring tap to pay to iphones

*2025-05-23, version 2.1.30*

Hello BML ,

Please bring tap to pay for iphones, it would be super convenient to have tap to pay in the iphones aswell!

### 2/5 — The updated app has so many problems

*2024-12-06, version 2.1.21*

The app has so many bug fixes yet Bml is not releasing any new update . It’s getting stuck constantly . When we try to select the account it’s not showing the account . Please fix these issues

### 4/5 — Finally dark mode.!!

*2024-07-08*

Finally darkmode for ios! Please add an auto mode aswell! So it will switch according to the phones settings

### 2/5 — Unable to login

*2024-03-15, version 2.1.15*

Unable to login to this app after the upgrade

### 3/5 — Unable to use QuickPay

*2023-09-08, version 2.1.13*

The app itself is good but after an update to it, I’m unable to use QuickPay and for every transfer I want to do that requires searching up the contact, I have to go back to the main page and back to the contact again in order to be able to transfer. It’s been a hassle.

### 1/5 — 🤨

*2023-05-31, version 2.1.13*

Literally the app is useless with every update 

Thank you

### 1/5 — Fokaeh

*2023-05-07, version 2.1.11*

Bodu foakeh kahala app eh Mee meehunge Acc lock kohggen ulhey

### 1/5 — This app doesn’t even deserve a star. Worst banking app in maldives.

*2023-04-07, version 2.1.10*

More than 40% of the users reported their account hacked and wiped off the saving. The BML service provider sends us a mail of the person who tries to access our account with their IP address, though they can’t track the person account which all our money is hacked or transferred. And this Applications security is weak + lacking payment receipts & transfer details. 0.1 rating for the app. Please fix the bugs BML

### 3/5 — Cannot load on iPhone 6 IOS 12.5.7

*2023-04-02, version 2.1.10*

Can you make it backward compatible.

### 4/5 — Screen Safe Area Issues UI

*2023-03-21, version 2.1.10*

With the recent update it looks like the safe area of the screen is messed up on iPhone 14 Pro, iOS 16.2. The navigation bar and tab bar view is beyond safe area resulting not able touch back button on the navigation bar.
.
.
[Update]
Thank you dev team for fixing the above issues on version 2.1.10.

### 4/5 — Good

*2023-03-21, version 2.1.10*

Good

### 1/5 — Not responsive

*2023-03-12, version 2.1.9*

App does not fit my iPhone 14 pro max screen. Some buttons are cropped out of the screen.

### 1/5 — UI issue after update

*2023-03-07*

Unable to use buttons on the top after recent update. I cant go back to previous page without reopening the app

### 1/5 — Not good

*2023-03-06, version 2.1.9*

The latest update is not optimized for the latest iphones such as 14 pro the down menu bar is too low and the upper buttons are too high and cannot press most of the time
 test the updates before releasing

### 1/5 — Does not work on some devices with iOS 16

*2022-12-17, version 2.1.8*

App goes blank when attempting transfer. Tried deleting and reinstalling multiple times and does not work.

## Most critical reviews (10 lowest-rated)

### 1/5 — New app

*2026-06-12, version 2.1.44*

Hopeless. Keeps on freezing and asking to log in frequently. Imagine this happening to a large customer based Banks, BML has tiny customer base compared banks in even nearby country banks.

### 1/5 — Always have same issue and never ever fixed

*2026-06-05, version 2.1.44*

Contacts disappear after a couple of weeks, account number not showing more often.

### 1/5 — Poor system to help client!

*2026-04-28, version 2.1.43*

Worst banking app! Always making trouble to transfer and asking for kyc update even when it’s updated.

### 1/5 — Slow app slow call centre

*2025-12-01, version 2.1.37*

Instructions provided by call center staff are not accurate and having to visit the bank because of the misinformation and the staff being unable to provide the service when we have visited the bank shows lack of interest to help the customers. About the app, transactions are pending for weeks and we are unable to get a clear statement through the app. Useless at the most important times

### 1/5 — Dhuniyeyge emme kada bank

*2025-07-10, version 2.1.30*

Just switch to MIB 😂✌️

### 1/5 — Search bars are very difficult to use.

*2025-04-03, version 2.1.27*

All the search fields are very difficult to use and takes a bit of time and scrolling for us to be able to write anything.

### 1/5 — Buggy update

*2025-04-01, version 2.1.27*

On trying to open the app to scan and pay I get a welcome promotional window in red directing me to open new accounts with no way of exiting it  and so I am unable to us scan to pay for the last 10 days

### 1/5 — Cannot login from app but can from website

*2024-09-11, version 2.1.21*

Does not work on this phone
Varah try kurevijje 
Dhen mijehuny phone eh gannan mikamakaa 😩

### 1/5 — Crash

*2023-10-13, version 2.1.13*

This App Crashes a lot.

### 1/5 — The worst application

*2023-08-09, version 2.1.13*

Banking applications are supposed to be an easy way to receive and send money. This application just makes it worse.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2025-11-11, version 2.1.37*

Great job, boys. You’ve turned everyday banking into something wonderfully simple. This app really delivers 👍

### 5/5 — Customer feedback

*2025-08-15, version 2.1.30*

So i met one of your employee gasam. He was very helpful and he is very good. Ya’ll should pay him more. And give him promotion. Love xoxo

### 5/5 — OTP Confirmation Button Not Available for International Payments

*2025-03-11, version 2.1.26*

I have been experiencing an issue with the BML app when trying to make international payments. After entering the OTP, the “Confirm” button does not appear, making it impossible to complete the transaction. This has been frustrating, especially when dealing with urgent payments.

I am using an iPhone with iOS 18.3.1, so the issue may be related to compatibility with the latest software. I hope the development team can address this bug soon, as it significantly impacts the app’s functionality.

Overall, the app is useful, but such issues need to be resolved quickly to ensure a smooth banking experience.

### 5/5 — Error

*2023-03-13, version 2.1.9*

Back button is not working on my iphone 14 after the update, ( left top corner back arrow) i have to close the application after each transaction

### 5/5 — No Device OTP

*2023-03-06, version 2.1.9*

No OTP asked when login to Mobile app 😩

### 5/5 — cannot  transfer  money

*2022-09-07, version 2.1.8*

cannot transfer money i phone 12pro max when i sm transfer coming confrom massage coming

### 5/5 — User friendly

*2022-05-23, version 2.1.8*

Now it looks very much easier and friendly to make transfer, and enabling NFC feature is added advantage of the application it’s ever introduced in the south Asia. Thank you BML

### 5/5 — Have to wait next working day to download receipt

*2021-07-06, version 2.0 (170)*

If forgot to download receipt have to wait next working day to download receipt. Today transactions receipt can be downloaded but reference numbers hidden.

### 5/5 — Love the new update

*2021-06-20, version 2.0 (167)*

The application has a complete overhaul. Loving the new UI, but miss the wheel. Also include dark mode and integrate mobile pay in a future update

### 5/5 — Dark Mode

*2021-06-19, version 2.0 (167)*

Add Dark Mode Feature

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*
