# BMW BERLIN-MARATHON — user reviews

> 29 indexed App Store user reviews of BMW BERLIN by SCC EVENTS GmbH, rated 2.50/5 from 6 ratings.

- Source: https://appshunter.io/ios/app/bmw-berlin-marathon/id464044582/reviews
- App overview in markdown: https://appshunter.io/ios/app/bmw-berlin-marathon/id464044582.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 3

## Newest reviews (10 of 29)

### 1/5 — App crashes - doesn’t work

*2019-09-27, version 2019.3.1*

I have downloaded this application twice. If prompts you to download the data and ays its doing 350+ processes. Then as soon as you touch “visitors” it completely crashes. I can’t even get past the first page let alone track loved ones.

**Developer response:** Dear MelissakRyan, we are sorry for any inconvenience this may have caused. Please contact us via support@corussoft.de. Best regards, Your BMW BERLIN MARATHON team

### 1/5 — Tracking runners almost impossible to find

*2019-09-23, version 2019.2.0*

For an app that is supposed to let you track your runners, the option is almost impossible to find among all the unnecessary links and only after clicking all over the place did I find the right place. 
Please make this app more intuitive for “visitors”: all we want to find our loved ones and be able to follow them on race day

**Developer response:** Dear Asyrided, 

we are sorry for any inconvenience this may have caused. 
We appreciate your input and have updated the menu. Please update your in-app data. You can now search for and add runners to your favorites via "Tracking, Participant search". 

Please make sure to install the latest app version from the App Store. 

If you have further suggestions or problems don't hesitate to contact us via support@corussoft.de

Best regards,

Your BMW BERLIN MARATHON team

### 1/5 — Won’t open

*2019-09-08, version 2019.1.2*

Once I tapped on participant the app just crashed and exited. Happens to me and my husband both iPhone X or newer. Pls fix this hopefully way before race!

**Developer response:** Dear Sandra X Chen, 

we are sorry for any inconvenience this may have caused. 
There is an update available, that should fix the problem. Please make sure to install the latest app version from the App Store. 

If the problem should persist don't hesitate to contact us via support@corussoft.de

Best regards,

Your BMW BERLIN MARATHON team

### 1/5 — Crashes every time I try to use it

*2019-09-04, version 2019.1.2*

I have 2 friends running the marathon later this month and have been trying to get the app to load but every time I hit “visitor” it shuts down and kicks me out!

### 1/5 — Terrible

*2018-09-16, version 2018.3.1*

Don’t waste your time it doesn’t even allow participant tracking...

### 1/5 — An absurdly bad app

*2018-09-15, version 2018.3.1*

Having done several other Marathon Majors and used the apps I can say without a doubt that this one is appalling. Half the features (like TRACKING) still say that they’ll be available in race week, and yet the race is tomorrow. Utterly pathetic.

### 1/5 — Crashes

*2018-09-15, version 2018.3.1*

There are two buttons: visitor and participant. BOTH crash the app.
Which button do I click if I am spectating the race or want to track a runner?

### 1/5 — Half empty and half broken

*2018-09-13, version 2018.3.1*

Navigation is awful. Really no good content 2 days prior to race (despite the promises). If you don’t invest, please kill the app and have runners use a mobile site. A PDF of your printed program would be more useful than this app. Waste of our time

### 1/5 — Map still not showing streets

*2016-09-24, version 3.1.1*

When I load the map it only shows the hot spots. There are no street names or anything that shows the marathon course.

### 1/5 — The worst app ever

*2015-09-26, version 2.1.1*

Is a mejor marathon and having an app with this quality is shame, tracking friends is impossible they made and update every week and is the same bad app, don't waste time in this

## Most critical reviews (10 lowest-rated)

### 1/5 — Tracking

*2023-09-24*

Limiting tracking to only 10 people then making it impossible to see other people’s progress in the app is inexcusable.

**Developer response:** Dear dhash, thank you for your feedback. We´re sorry that the tracking didn´t work for you. Could you please contact our technical support "support@corussoft.de" with more details like did you get error messages etc? 

Kind regards

### 1/5 — Shouldn’t need an app to track someone

*2023-09-19*

Just like the title says. It’s stupid to expect loved ones who aren’t participating to download an app they will only use once to track someone while they are running the marathon.

**Developer response:** Dear wuzuptx, thank you for your feedback. The tracking feature is just an example of many features we have in this app. If you don´t like or need it, no one forces you to download and use ;-)

Anyways: We wish you a great BMW BERLIN-MARATHON 2023!

Kind regards

### 1/5 — Inability to track runners

*2023-09-19*

I’m trying to follow multiple people as they run the race this weekend and every time I go to open the tracking feature the app shuts down. Extremely inconvenient for those trying to follow family and friends over seas.

**Developer response:** Dear BP, thank you for your feedback. Please actaulize your app for the latest update (2023.1.1). Also it´s only possible to follow 10 athletes. If you still have problems while opening the tracking feature please contact our support team: support@corussoft.de

Thank you for your patience and understanding.

Kind regards

### 1/5 — Bug on tracked athletes

*2023-09-18*

I just downloaded the app and when I attempted to view my tracked athletes, the app shut down. Better get this fixed before race day!

**Developer response:** Dear Oiaafs, thank you for your feedback. We aappologize for this error which is fixed now. Please actualize your app to version 2023.1.1 and you can see your tracked athletes.

Thank you for your patience and understanding.
We wish you a great BMW BERLIN-MARATHON 2023!

Kind regards

### 1/5 — App crashes

*2023-09-16*

App crashes and force closes when I try to view my list of tracker athletes.

**Developer response:** Dear Jtoledo78, thank you for your feedback. We could solve the problem and would be happy if you please could update your app to version 2023.1.1 now. Then viewing  your favorite athletes is possible. 

Thank you for your patience and understanding.

Kind regards

### 1/5 — Berlin Marathon app

*2019-10-07, version 2019.3.1*

Why was this app taken down so quickly?  Can no longer see my daughters results. Chicago Marathon leaves its app active for 11 months.  Why doesn’t Berlin do the same?  Ridiculous!

### 1/5 — Unusable App Crashes Immediately

*2019-10-02, version 2019.3.1*

Upon first launch, the app stayed open long enough only to prompt me for permission to receive push notifications. Then it immediately crashed. And now it crashes immediately every time it launches. It’s completely unusable.

### 1/5 — Berlin Marathon

*2019-09-29, version 2019.3.1*

You deserve a Zero Star because I spent a great
Amount of time carefully setting up my app to track my son’s race. Do you know how frustrating it is to see his status as “not started” for the entire race? I thought something happened to him and being in the US I didn’t know how to check. I know of many others who sent runners there had the same problem. However, we couldn’t check during the race because it was the middle of the night here. I couldn’t call someone at 4 in the morning and ask, “What does your app say?”  
Frances ~ USA

### 1/5 — Tracking Runner

*2019-09-29, version 2019.3.1*

Every time I attempt to access through the visitor option, the app closes out.

### 1/5 — Crashes upon opening

*2019-09-29, version 2019.3.1*

I’ve been trying to open this app for days but it always crashes as soon as I select VISITOR or PARTICIPANT and there are no other options to get past the home page.

## Most praised reviews (9 highest-rated)

### 5/5 — It worked for me in USA

*2023-09-24*

Sorry for those who the app didn’t work for!  Not sure why it worked for me I uploaded the app about 10 hours before the start. I was excited to see my son tracker moving down the various streets and bridges and roundabouts then got a banner on my phone when he crossed the finish line. Hope it works for every fan and family out there next time. I have an apple SE. nothing fancy. I also would have been wondering and worried.

**Developer response:** Dear Nancy, thank you for your positive feedback and using the BMW BERLIN-MARATHON app. We are happy that you did see your son running the course and crossing the finish line. Congratulations to your son for finishing the BMW BERLIN-MARATHON 2023!

Kind regards

### 5/5 — 2022

*2022-10-24, version 2022.1.3*

Amazing app which made spectating fun and efficient. Very much appreciated being able to see where I was on the map too — this app was 1000 times better than London marathon app.  I hope other races use this app as standard.

### 5/5 — Worked awesome!

*2022-10-04, version 2022.1.3*

I was nervous to use the app to track my husband and sister-in-law based on the reviews but wow! I was so thankful to have this app. The tracking was spot on the entire race and made it possible for me to see to them on the course and show my support. I love that I didn’t have to have cell service to still track them while I was out. I highly recommend this app to track your runner on marathon day. We were also able to see their running times/finishing time before official results were posted which was awesome for them post race.

### 5/5 — Loved watching my kids race!

*2022-09-25, version 2022.1.3*

So much fun to watch my kids run the marathon! The detail was amazing.

### 5/5 — Berlin Marathon

*2019-09-29, version 2019.3.1*

I’m from the United States 
I was able to track my family member during race even though I couldn’t be there in person!
Very professionally done and user friendly app!

### 3/5 — Is it me?  Where is the 2019 version?

*2019-07-24, version 2019.1.0*

Preview shots show “2018” and when I download, I get last years race app. Ive seen screenshots on Facebook of users who have 2019. What am I missing!?  Search in the App Store only gives me this app. If I add search term “2019” to “BMW Berlin Marathon “ I get no results. Help?

### 3/5 — Tracking

*2018-09-08, version 2018.3.0*

Tracking is still not working for participants. I used my login information and it keeps giving me an error. This is AFTER the app update came out was downloaded.

### 3/5 — Tracking is not working

*2016-09-15, version 3.0.0*

Tracking is not working

### 2/5 — App stopped working

*2019-10-03, version 2019.3.1*

Within a week it stopped I working without notice. We needed running th stats and other info. Please fix!  I

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
