# BMW Driver's Guide — user reviews

> 191 indexed App Store user reviews of BMW Driver's Guide by BMW GROUP, rated 4.70/5 from 4,361 ratings.

- Source: https://appshunter.io/ios/app/bmw-drivers-guide/id714042749/reviews
- App overview in markdown: https://appshunter.io/ios/app/bmw-drivers-guide/id714042749.md
- Rating breakdown: 5★ 3,610 · 4★ 470 · 3★ 165 · 2★ 26 · 1★ 90

## Newest reviews (10 of 191)

### 2/5 — Cannot open BMW now

*2026-01-12*

I have just noticed that it now not possible to open my BMW	330 with my phone, whereas previously I could.

### 4/5 — Réglage hauteur ouverture hayon

*2025-12-19*

Possibilités de réglages insuffisantes entre niveau 1 et niveau 2. Il faut ajouter la possibilité de régler plus finement  la hauteur programmée, ou mieux prévoir un réglage en continu et non par paliers. Ceci afin de s’adapter aux différentes hauteurs de plafonds.

### 2/5 — No text is visible in invisible

*2025-06-18*

Not able to see any text in the articles. Videos are playing though.

### 4/5 — BMW Guided

*2024-08-27*

Very nice work and great and very easy to read

### 1/5 — Unable to login

*2024-07-18, version 2.7.14*

Unable to login. Keep getting an error message. Have tried deleting and re installing with no luck

### 5/5 — No warm air

*2024-06-18, version 2.7.14*

I’m trying to find out why my bmw x3 xdrive msport 2019 isn’t blowing out warm air at 
19 20 21 22 23 24 it blows out cold air but 25 26 27 blows out warm air
Can someone help me please

### 3/5 — 인증 중고차?

*2024-05-14*

인증 중고차 사려고 앱 깔았는데, 어디에 그런 메뉴가 있나요? 내 차 등록 안하면 아무것도 안보이네요

### 4/5 — アニメーションの音声

*2024-05-07*

オートスタートストップの音声が、数種類の外国語が混ざっているようで、聞き取れません。何回か前のVer.UPで修復できていたはずですが再発です。

上記は4年前の記載ですが、修正されません。アニメーションを一度消し再ダウンロードするとドイツ語音声が再生されます。他のアニメーションは日本語です。
修正方法があれば教えて下さい。

### 1/5 — Error Code 1020

*2024-04-08*

Cannot load vehicle, either through the MyBMW app or by entering the VIN manually. 
Contacted support within the Drivers Guide App which opens an email draft to the info@bmw email address and the response I received from them is to contact the dealership. 
Dealership has no idea how to resolve. 
Tried reporting the issue via the Apple App Store, but BMW has disabled App Store reports. 
Try clicking contact support in the App Store and it just keeps linking back to the App Store App page. 
Circles and more circles with no resolution!

### 1/5 — App does not work on iPad

*2024-03-28, version 2.7.9*

Downloaded the app and have added my car on the iPhone app but on the iPad I get a error 1020 message and cannot download the vehicle details. Version 2.7.9

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t update vehicles

*2025-02-27, version 2.9.4*

Every time I tried to remove old vehicles (which I shouldn’t have access to anymore) the app crashes and the vehicle is not removed. Gave up after 5 attempts.

### 1/5 — Non Functional App

*2025-02-13, version 2.9.1*

The app does not function beyond the initial login screen. Completely useless. How are drivers supposed to access vehicle operating information when handbooks are not provided and BMW expects its customers to use electronic data systems which it fails to ensure function properly

### 1/5 — Crashes on opening

*2025-02-08, version 2.9.0*

Crashes immediately on opening on iPhone and iPad. Get a grip BMW!

### 1/5 — Philip

*2025-02-05, version 2.9.0*

The App will not load at all.

### 1/5 — Poor App

*2025-02-04, version 2.9.0*

App doesn’t work, just crashes when you open it

### 1/5 — Instantly crashes on iPad.

*2025-01-30, version 2.9.0*

iPad version Immediately crashes after entering ID and keeps crashing on restart. No way to report to BMW, developer website is just a link back to the App Store.

### 1/5 — Recent update broken

*2025-01-30, version 2.9.0*

Constant complete app crashes (force closing itself). Mainly linked to selecting vehicle I think. Problems seen on multiple devices

### 1/5 — Crashes repeatedly on M1 IPad Air

*2025-01-25, version 2.9.0*

Shame it didn’t work on the iPad

### 1/5 — BMW drivers guide

*2025-01-24, version 2.9.0*

Car is great, app won’t even open. Deleted. Rubbish.

### 1/5 — Generic guide

*2024-10-14*

Most of the settings that it suggests are for high-end models and hence defeats the purpose of the app. I am mostly disappointed to find my car does not support what the app says.

## Most praised reviews (10 highest-rated)

### 5/5 — Iconic

*2026-02-02, version 3.0.0*

Great job.

### 5/5 — Mr Masud

*2025-12-27, version 3.0.0*

BMW amazing car I love it❤️

### 5/5 — デジタル

*2025-07-27*

面倒な取説ですが、どうせ見るならデジタルが便利です。

### 5/5 — Une application très utile.

*2025-07-19*

Cette application rend bien des services et s’avère intuitive dans son utilisation. Je l’utilise régulièrement et c’est un outil excellent quand on recherche une information sans passer parfois par une longue séance de feuilletage du manuel d’utilisation.

### 5/5 — Online handbook.

*2025-06-21, version 2.10.0*

Useful info.

### 5/5 — Rizgar

*2025-06-13, version 2.9.7*

It’s best

### 5/5 — ロングドライブできる

*2025-06-05*

満タン給油したら走行距離1000キロ以上に表示され驚き！流石BMWディーゼル❗️

### 5/5 — Excellent

*2025-02-22, version 2.9.4*

Only BMW can deserve the very best.

### 5/5 — Brilliant resource - well laid out

*2025-02-18, version 2.9.3*

Update 18 FEB 2025
Thanks to the app developers for contacting me about an update which fixes this on the iPad.  It now works perfectly.

I don’t know how I used paper manuals! 🤪

I have an iX which does so many things I have occasionally had to look up what certain instrument panel symbols and beeps mean.

### 5/5 — BMW Driver’s Guide

*2024-10-11*

Très précis, bon choix de lecture de la notice du véhicule avec une version courte et une autre complète. Bravo ! Je valide.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
