# BNB MPay — BNB Mobile Banking App

> Mobile banking app for Bhutan National Bank customers for account management and transactions. (iPhone/iPad app by BHUTAN NATIONAL BANK LIMITED.)

- Source: https://appshunter.io/ios/app/bnb-mpay/id1344120989 (this page in markdown: same URL + `.md`)
- Developer: [BHUTAN NATIONAL BANK LIMITED](https://appshunter.io/developer/1344120988)
- Category: Finance
- Price: Free
- Rating: 3.20/5 from 45 App Store ratings · 40 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 65 MB
- Languages: American English
- Released: 2018-02-08
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bnb-mpay/id1344120989/reviews.md

## What is BNB MPay?

BNB MPay is a mobile banking application of Bhutan National Bank Limited. It provides features that enables easy and convenient banking without the hassle of having to visit the bank.  BNB Mpay brings you the best in mobile banking, giving you a secure and easy way to manage your money on the go with instant sign-up using your mobile number.

Features:
•	Instant Sign-Up.
•	Set a 4-digit Login Password and transaction TPIN(Remember this Password and mPIN, do not share it with anyone).
•	View account balance, mini-statement and transaction details for all your savings and current accounts.
•	Immediate fund transfers to your own accounts in BNB, to customers in BNB and to customers in other banks in Bhutan. 
•	Transfer funds using beneficiary's mobile number (for BNB account holders only) or account number.
•	Stay in control of your accounts using Transaction Notifications.
•	Instantly activate, lock, cancel and change your PIN.
•	Temporarily block and unblock your debit card.
•	Modify your debit card daily spending limits as per your needs (within Nu. 40,000/day).
•	Block/Unblock your debit card on different terminals (ATM/POS).
•	View your debit card activity history. 
•	Manage your beneficiaries: Add beneficiary using mobile (for BNB account holders only) or account number, delete beneficiary and view beneficiary.  
•	Scan & Pay instantly to merchant using Merchant Pay.
•	Scan & Pay instantly to your friends and family using individual QR code.
•	Prepaid mobile recharge for BT and TashiCell.
•	Pay your postpaid mobile and leased line bills for TashiCell.
•	Pay your BPC electricity bill instantly,
•	Pay your Credit Card bill instantly.
•	Pay your DrukCom TV bill.
•	Loan Details: View your loan details
•	Loan Payments: Pay yours and others loan EMI instantly.
•	Offline request: Cheque book, ATM debit card and Account statement.
•	Calculator: Term Deposit, Recurring Deposit, Loan
•	Contact information of the bank with instant call facility to BNB contact center. 
•	Real time ATM and Branch locator: find your nearest BNB ATMs and branches.  
•	Rate the application to give us feedback to improve your mobile banking experience.
•	Avail offline request such as debit card request and cheque book request.

To allow us to give you a superior experience, we need your permission to access the following:
•	Location: To display the nearest ATMs/Branches.
•	Phone: To allow calling BNB Bank Contact center from the app.
•	SMS: To send an activation SMS from your device.
•	Camera: To scan the QR codes.
•	Phone status and Identity: To generate a phone ID.

Charges:
Registration and transactions in BNB Mpay are absolutely FREE of cost. However, in the future if any charges are applied for any up-coming features, you will be notified through SMS or it will be announced in the BNB website. Data charges from your mobile service provider may apply.

To discover all the BNB MPay app features, you should have a BNB account. 
Don’t bank with us? You can open an account by visiting your nearest BNB branch or extension.

For any feedback, queries or issues pertaining to BNB Mpay application please write to contact@bnb.bt or call us @ 6070

## Key features

- Instant account balance and transaction details
- Fund transfers to own, BNB, and other banks
- Debit card management (PIN, limits, blocking)
- Bill payments (mobile, electricity, credit card)
- QR code payments
- Offline service requests (cheque book, statements)

## Recent user reviews (10 of 40)

All indexed reviews: https://appshunter.io/ios/app/bnb-mpay/id1344120989/reviews.md

### 1/5 — OTP issue

*2026-07-01, version 8.0.2*

No OTPs received on time. Not a single OTP received in the given email address. Need to look into this matter.

### 1/5 — Bnb service

*2025-12-30, version 8.0.0*

This app suck
This app automatically logs you out when app gets update and the online customer is one of the worst ever. There is no response at all

### 1/5 — Annoying can’t even 100%

*2025-12-14, version 8.0.0*

Cannot believe I can’t even check my balance enquired. 
So freaking annoying app even costumer-care doesn’t reply Really BNB freaking me off
And app doesn’t work easily on loading

### 1/5 — New version not working

*2025-12-06, version 8.0.0*

The new version isn’t letting us sign in rather it’s asking for account number and yet no OTP is being sent. Have been trying to log in for a day but still not working. Fix this bug as soon as possible.

### 1/5 — Can’t register easily

*2025-11-21, version 7.3.2*

So freaking annoying app even costumer-care doesn’t reply 
Really BNB freaking me off

### 5/5 — Customer service in WhatsApp

*2025-10-31, version 7.3.2*

They are very supportive, kind polite and passionate.

### 1/5 — Services for closing of RD

*2025-09-02, version 7.3.2*

Waiting time for any service is too long.

### 5/5 — Mr

*2025-08-22, version 7.3.2*

Very effective

### 1/5 — Pg

*2025-07-07, version 7.3.0*

Customer care are useless because they never respond on our messages and Call as well.

### 1/5 — App crashing

*2025-06-23, version 7.3.0*

After having tried every YouTube tutorial, deleting and reinstalling the app, and everything, the app is always crashing down. I thought it must be something wrong with my mobile, so I tried in the other one where the same issue occurred. I understand our country and technical systems might be getting better gradually but an app having even operating issue… very disappointing. I am grateful to one of your lady staff Tshering for helping me but then sadly, after trying for weeks; filling up all forms and contacting, I am having to review the app with the lowest rating 🙁

## Frequently asked questions about BNB MPay

### What can I do with the BNB MPay app?

The app allows you to view account balances, mini-statements, and transaction details. You can perform immediate fund transfers to your own accounts, other BNB accounts, and accounts in other banks in Bhutan. It also facilitates various bill payments, debit card management, and allows for offline service requests.

### Is there a cost to use BNB MPay?

Registration and transactions within BNB MPay are currently free of charge. The bank will notify users via SMS or on their website if any charges are applied for future features. Standard data charges from your mobile service provider may still apply.

### What are the key features for managing my debit card?

You can instantly activate, lock, cancel, and change your debit card PIN. The app also allows you to temporarily block and unblock your debit card, modify daily spending limits (up to Nu. 40,000/day), and block/unblock your card on different terminals like ATM and POS. You can also view your debit card activity history.

### How do I sign up for BNB MPay?

The app offers instant sign-up using your mobile number. You will need to set a 4-digit login password and a transaction TPIN for security. To discover all features, you must have a BNB account.

### Can I make payments to other banks using this app?

Yes, you can transfer funds immediately to customers in other banks in Bhutan. You can initiate these transfers using the beneficiary's account number. Transfers to BNB account holders can also be done using their mobile number.

## Version history (last 5 releases)

### 8.0.6 — 2026-08-25

Bug fixes

### 8.0.5 — 2026-08-19

Bug fixes

### 8.0.4 — 2026-08-17

Bug Fixes

### 8.0.3 — 2026-08-03

Enhanced BT Enterprise module with updates for both Prepaid and Postpaid services.
Added Transfer Type selection in Fund Transfer and QR Payments.
Performance improvements and minor bug fixes.

### 8.0.2 — 2026-05-08

New Module BTFN, Bug Fixes

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## More apps by BHUTAN NATIONAL BANK LIMITED

- [BNB MyPay](https://appshunter.io/ios/app/bnb-mypay/id6445862830)
- [BNB Remit](https://appshunter.io/ios/app/bnb-remit/id6479500658)

All apps by BHUTAN NATIONAL BANK LIMITED: https://appshunter.io/developer/1344120988

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*