# BNI CALL

> AI-powered virtual assistant for Indonesian contact center with voice commands. (iPhone/iPad app by PT. BANK NEGARA INDONESIA (PERSERO) TBK..)

- Source: https://appshunter.io/ios/app/bni-call/id1434688646 (this page in markdown: same URL + `.md`)
- Developer: [PT. BANK NEGARA INDONESIA (PERSERO) TBK.](https://appshunter.io/developer/623228787)
- Category: Lifestyle
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 26 MB
- Languages: American English
- Released: 2018-09-29
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bni-call/id1434688646/reviews.md

## What is BNI CALL?

Aplikasi BNI Contact Center  pertama berbasis Artificial Intelligence dan menggunakan perintah suara  yang dilayani oleh Virtual Assistant.

Keunggulan aplikasi ini dibandingkan aplikasi pada umumnya adalah menggunakan perintah suara (Voice Command) berbahasa Indonesia. Voice Command ini membuat pengguna tidak perlu mengetik sesuatu melalui keyboard sehingga sangat mudah untuk digunakan. Suara yang dikeluarkan Aplikasi BNI Call ini menggunakan Voice Queries dan Natural Language Processing (NLP) sehingga pengguna seperti sedang berbicara dengan teman atau kerabat.

Aplikasi ini menggunakan fitur GPS yang akan meningkatkan penggunaan daya baterai.

## Key features

- AI-powered virtual assistant
- Voice command functionality
- Indonesian language support
- Natural Language Processing (NLP)
- GPS integration

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/bni-call/id1434688646/reviews.md

### 1/5 — Gak bisa dipake

*2020-08-26*

Tulisannya “Terjadi kesalahan” terus...

**Developer response:** Hallo Kak Miftah, mohon maaf atas kendalanya ya. Agar aplikasi BNI Call Virtual Assistant dapat berjalan dengan lancar, mohon pastikan jaringan internet stabil menggunakan 4G atau WiFi. Jika masih mengalami kendala yang sama, mohon uninstall dan reinstall aplikasi kembali. Semoga berhasil. Tks -Mai-

## Frequently asked questions about BNI CALL

### Does BNI CALL have ads?

BNI CALL does not contain advertisements. It is a free application with no ads.

### What devices does BNI CALL support?

BNI CALL is available for iPhone and iPod devices.

### How often is BNI CALL updated?

The latest version of BNI CALL was released on June 30, 2022. Update frequency can vary, but this indicates recent activity.

### What is the age rating for BNI CALL?

BNI CALL has an age rating of 4+, making it suitable for a wide range of users.

### What are the main benefits of using BNI CALL?

The primary advantages of BNI CALL are its AI-powered virtual assistant and Indonesian voice command functionality, which provide an easy and natural user experience.

### Does BNI CALL use GPS?

Yes, BNI CALL utilizes GPS functionality. The description notes that this feature may increase battery usage.

### How does BNI CALL's voice interaction work?

BNI CALL uses Voice Queries and Natural Language Processing (NLP) to understand and respond to spoken Indonesian, simulating a conversation with a friend.

### Is BNI CALL free to download and use?

Yes, BNI CALL is available for free. There are no in-app purchases or subscription fees mentioned.

## Version history (last 4 releases)

### 2.1.1 — 2022-06-30

Update Performance BNICall Virtual Assistant

### 2.1.0 — 2022-04-21

* UI dan UX baru yang user friendly
* Penambahan fitur
* Bug Fixing

### 1.1.0 — 2020-09-21

Fitur Update :

- Informasi saldo
- Mutasi Rekening
- Panambahan Fitur Transaksi
- Cek Status Complaint
- Pemblokiran Kartu Debit
- Bug Fixing

### 1.0.0 — 2018-09-29

No release notes.

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## More apps by PT. BANK NEGARA INDONESIA (PERSERO) TBK.

- [BNI SMS Banking](https://appshunter.io/ios/app/bni-sms-banking/id623228784)
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- [BNI Mobile Banking](https://appshunter.io/ios/app/bni-mobile-banking/id967205539)
- [BNI EduPatrol](https://appshunter.io/ios/app/bni-edupatrol/id1267550763)
- [yap!](https://appshunter.io/ios/app/yap/id1339116299)
- [e-Sinergi46](https://appshunter.io/ios/app/e-sinergi46/id1404188589)

All apps by PT. BANK NEGARA INDONESIA (PERSERO) TBK.: https://appshunter.io/developer/623228787

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*