# BNP Paribas GOmobile — user reviews

> 204 indexed App Store user reviews of BNP Paribas GOmobile by BNP Paribas Polska SA, rated 4.80/5 from 868 ratings.

- Source: https://appshunter.io/ios/app/bnp-paribas-gomobile/id1267771198/reviews
- App overview in markdown: https://appshunter.io/ios/app/bnp-paribas-gomobile/id1267771198.md
- Rating breakdown: 5★ 773 · 4★ 52 · 3★ 12 · 2★ 9 · 1★ 22

## What do users think of BNP Paribas GOmobile?

Overall sentiment: positive

**Pros**

- 👍 Easy to navigate
- 👍 Intuitive and simple to use
- 👍 Smooth operation
- 👍 Transparent and easy to use
- 👍 Efficient and fast
- 👍 Excellent app, excellent bank
- 👍 Fairly smart app
- 👍 Comfortable app
- 👍 Friendly for the customer

**Cons**

- 🐛 Crashes and freezes
- 🐛 Unreliable, something often doesn't work
- 🐛 Can't see full card number and CVV
- 🐛 Difficult to navigate
- 🐛 Slow performance after update
- 🐛 Unable to do certain transactions from the app

**Commonly reported bugs**

- Login issues, app crashes on login
- Problems with currency exchange and transfers
- Disappearance of saved payment templates

**Most requested features**

- Add ability to transfer between currency accounts
- Add option to download payment confirmations
- Implement sorting and categorization of transactions
- Bring back Russian language notifications

## Newest reviews (15 of 204)

### 4/5 — Analytics

*2026-04-27, version 2.37.1*

When are you going to add spending analytica. I want to know how much I spent for restaurants, groceries etc. It would be very convenient to have it in app

### 3/5 — Last version have bug

*2026-03-21, version 2.36.1*

Searching contacts does not work - newest ios/bnp app

### 3/5 — Для валютних переказів не можливо вибрати збережених отримувачів

*2026-01-30, version 2.35.0*

Якщо є декілька рахунків і ти хочеш зробити валютний переказ, то форма не передбачає вибрати збереженого отримувача
А ще мені не довподоби, що я не можу подивитись в своєму додатку номер карти, і завжди маю її носити з собою, щоб при потребі мати можливість ввести всі дані. 
Все інше працює добре.

### 5/5 — Super

*2026-01-28, version 2.35.0*

Wszystko śmiga

### 2/5 — Not user friendly

*2026-01-26, version 2.35.0*

Some features basically useless but present in app, and some really needed features like getting a bank statement or card info (basic feature in any bank app) are not available (or hidden so nobody can’t find it )

Upd: yes, this functionality is present but (!) card shown in encoded format, you can’t copy its info or do anything with it. It’s basically useless, it’s not about security but bad UX. For the bank statement there’s no option to chose a date range, only by month which is also non user friendly. 
Web-login with “hidden” password symbols is not about this app, but please give a medal for worst possible solution to a guy who invented it. Changing my review to 3 stars because mentioned features appeared to be present, but actually doesn’t work as it should be.

### 5/5 — Taking money for the service they declared as 0 cost, application is awesome

*2026-01-22, version 2.35.0*

Be careful and keep an eye on your account all the time. 
Having a weird situation with bank which takes money for service they declared as 0 cost. 

I’m updating this review as Developers response seems to me fair. App is great for me, pretty much intuitive and works great with no issues. Never had bad experience with the app.

### 4/5 — Dobra i praktyczna

*2026-01-20, version 2.35.0*

Bardzo fajna i intuicyjna appka. Trochę wkurzające są zabezpieczenia np po ponownym zainstalowaniu na tym samym telefonie trzeba aktywować przez infolinię

### 5/5 — problem with buy tickets

*2026-01-19, version 2.35.0*

Extra good app, but when I try to buy tickets for bus, I’ve got ‘Information, data request failed’ it starts to appear when I switch my phone from 11 to 12 iphone, any ideas support?

### 5/5 — Супер

*2026-01-08, version 2.34.0*

Excellent

### 4/5 — Карта

*2025-12-26, version 2.34.0*

Все хорошо,один момент ,не видно карту номер и cvv .было бы хорошо это исправить

### 5/5 — ✌️

*2025-12-25, version 2.34.0*

Очень удобно и бистро

### 5/5 — sprawna aplikacja

*2025-12-21, version 2.34.0*

szkoda, że nie można wkleić numeru konta w aplikację

### 5/5 — Great app

*2025-12-11, version 2.34.0*

Jeżeli chodzi o bankowość mobilną to niczego mi tej aplikacji nie brakuje. W oddziale nie byłem od lat. Tak trzymać !

### 5/5 — The BNP Paribas GOmobile app

*2025-12-05, version 2.33.1*

The BNP Paribas GOmobile app is very convenient and intuitive: all payments, transfers, and expense tracking are just a few taps away, and it works quickly and reliably.

### 5/5 — Przyjemna obsługa programu

*2025-11-25, version 2.33.1*

Wszystko ok.

## Most critical reviews (10 lowest-rated)

### 1/5 — Impossible to use the application

*2026-04-13, version 2.37.1*

They will block account for your firm after it opens for 3 year. When try to reach out for a help via application - you will try with “chat” option that is always display you loading animation.  When tries to reach to your personal “bank assistant” he will not answer to your calls.

### 1/5 — Popsuta aplikacja

*2026-04-11, version 2.37.0*

Wszystko działało ok i ogólnie aplikacja jest ok ale nie mogę wejść w edycję kart (np zmiany PIN) i dodatkowo w Apple Pay pokazuje mi zły kolor karty jak bym miał zwykłą kartę a mam inną płatną

### 1/5 — 2.34.0 version bug (persists in 2.35.0)

*2026-01-20, version 2.35.0*

“Confirmation” button does not generate a transaction confirmation document in version 2.34.0. It looks like an empty view controller without any content gets presented on top of the transaction screen, that results in app “being stuck” and the only way you can use it is to open-close Please do a hot fix cause I need to make an annual expense report by EOY and need those documents 😭 (I am not able to use a web version)

—- 

UPD for newly-released version: button isn’t functional by now

### 1/5 — Coś nie idzie

*2026-01-10, version 2.34.0*

Ta apka nie działa/interface coś z nim jest na iPhone 12

### 1/5 — Mise à jour

*2025-12-12, version 2.34.0*

Maintenant que vous avez modifié l’application et que je n’ai pas iOS correspondant je fais comment ?

### 1/5 — Максимально не удобное

*2025-10-04, version 2.33.0*

Все максимально сложно в авторизации после смены телефона

### 1/5 — Annoying and useless

*2025-09-20, version 2.32.1*

Although i chose english as a language, it kept being in polish. Thanks for that

### 1/5 — Cannot activate the app

*2025-06-10, version 2.30.0*

This app is a joke, I cannot activate it bc one imbecyle from the bank most likely input my mother’s maiden name incorrectly and now they r telling me that “no, ur mother’s maiden name is incorrect when I input it or tell it through the phone”, where the eff r alternative types of verification?

### 1/5 — Ненасытные подонки!

*2025-03-16, version 2.29.0*

Работаю заграницей у меня больной ребёнок в Украине. Отправляю,через paysand деньги домой,они снимают 4% от суммы,было пару случаев мне отправляли они тоже ставят комиссию за входящие переводы 4% банк с 16.03.2024 на тех работах,4% сняли,а деньгами воспользоваться,не могу,буду переходить на  Revolut,вам желаю обанкротится вы не банк,вы подонки и воры!!! У меня,есть все документы и доказательства всех моих слов и псевдоним настоящие инициалы,подонки!!!

### 1/5 — Designed by id**ts

*2024-09-30, version 2.26.0*

Terrible. My current iPhone version is 14.4 but the latest update requires 15 and higher. Unable to login to app because it’s outdated but neither cannot download the latest stable version. “Genius” 🥴

## Most praised reviews (10 highest-rated)

### 5/5 — Oszczędności

*2026-08-26, version 2.40.1*

Bezpiecznie i szybko

### 5/5 — Super bank

*2026-07-18*

Super obsluga

**Developer response:** Dziękujemy za komentarz i ocenę.

### 5/5 — Super

*2026-05-29, version 2.38.1*

dzięki bardzo

### 5/5 — Dobry

*2026-05-26, version 2.38.1*

Fajnie i wygodnie

### 5/5 — Банк супер

*2026-05-18, version 2.37.1*

Привітна працівниця банку, відкрила рахунок та зі всим допомогла розібратися

### 5/5 — Great app!

*2026-05-11, version 2.37.1*

Great app to use. Clear and easy to operate. Warmly recommended!

### 5/5 — Хороший ,зрозумілий,зручний

*2026-04-19, version 2.37.1*

Все подобається, але я б додав більше фарб шо б візуально можно було відрізняти вкладки або функції

### 5/5 — amazing bank

*2026-04-16, version 2.37.1*

enjoying using the bank

### 5/5 — My personal experience

*2026-03-28, version 2.37.0*

Very intuitive and transparent app. Works perfectly and at a center.

### 5/5 — Perfect App

*2026-02-23, version 2.36.0*

Fast and Easy , All in one application.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
