# BNTouch — Mortgage CRM & Marketing

> Mortgage CRM and marketing tools for lead conversion and partner recruitment. (iPhone/iPad app by BNTouch Inc.)

- Source: https://appshunter.io/ios/app/bntouch/id916455284 (this page in markdown: same URL + `.md`)
- Developer: [BNTouch Inc](https://appshunter.io/developer/710471918)
- Category: Business
- Price: Free
- Rating: 4.70/5 from 411 App Store ratings · 12 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 67 MB
- Languages: American English
- Released: 2014-10-08
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bntouch/id916455284/reviews.md

## What is BNTouch?

Your Mortgage CRM & Marketing Tools Anywhere.
Automate your marketing, convert more leads, stay top of mind and recruit new partners from anywhere on any device. See why BNTouch's Mortgage CRM & Mobile App have over 250 five star reviews.

Features Include:
- Interact with your CRM, borrowers and partners using the world's first Mortgage AI Assistant.
- Get quick access to your database via a searchable list of your borrowers & partners.
- Send emails, calls, texts, postcards and video messages on the go.
- Create, manage & edit contacts in any of your pipelines & databases.
- Setup & receive instant alerts for new leads, birthday, tasks, etc.
- Schedule tasks, create notes and manage your calendar. 
- Check your loan conversion, closed and top lead source stats anytime.
- Start, stop and view any of your current/past marketing campaigns.
- Track marketing success, make notes and latest calls with the events tracker.
- Add contacts quickly by scanning business cards.
- Accept newly assigned leads into your pipeline and view your lead history.
- Be automatically notified of new refinance opportunities.
- Upload and view documents to be shared with your office or your borrowers.

## Key features

- Mortgage AI Assistant
- Searchable borrower and partner database
- Send emails, calls, texts, postcards, and video messages
- Contact management across pipelines
- Instant alerts for leads and tasks
- Marketing campaign management
- Business card scanning for quick contact addition

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/bntouch/id916455284/reviews.md

### 2/5 — I wanted it to be good

*2023-06-13*

This app needs work, a lot of it.  From the layout, to usability, to simply looking at it (text is so difficult to read).  It might be worth it for BNTouch to signup and download another company or two’s CRM apps to get a feel for how to do app design.  I could write more criticsl things, but I simply don’t want to waste my time given that they are unlikely to use this feedback.

### 5/5 — Great CRM

*2021-09-02*

This is an amazing CRM for mortgage professionals. It truly streamlines the process and keeps everything organized.

### 5/5 — Best Mortgage CRM money can buy

*2021-08-17*

I’ve been in the mortgage industry for over 10 years and have worked with dozens of CRM systems promising increased efficiency and ROI.  From my experience, only BNTouch has delivered.  Its obvious this was designed from the get go as a mortgage CRM.   Navigation is intuitive and I was up and running in less than a few hours.  I love the mobile app, its fully functional, not some watered down version of web version.  It allows me to work on the go without any hesitation.  Support is very responsive with any issues you may encounter.  Seamless integration with my lead sources (Free Rate Update & Zillow) & RingCentral was the clincher for my business.   All in all, there is no better mortgage CRM on the market!

### 1/5 — Please Add IPAD INTEGRATION

*2021-06-09*

Would love to be able to use an IPad for better integration. Only being able to upscale from the phone version is pretty sucky…

### 5/5 — Easy to Use and Customize

*2021-02-27*

This CRM connects well with Point and is very easy to customize allowing multiple groups and campaigns to run simultaneously.

### 5/5 — Best CRM for Mortgage Pros

*2021-02-23*

BNTouch has made it so much easier for me to keep my referral partners in the loop. I always enter a new lead’s name and info as it comes in. Any notes are viewable my my partners and they love it! No more losing track or forgetting about what happened to a lead!

### 2/5 — Errors out

*2020-08-25*

This mobile app has never been really helpful for me when I am out of the office. The newest version is certainly better looking, but errors and glitches when trying to access client info has taken an unfortunate front seat in this mobile app. Still like the desktop version though.

### 3/5 — Please make a iPad version

*2020-04-23*

Really would like to see a iPad friendly version

### 1/5 — Bntouch app

*2019-04-22*

The app hasn’t worked and customer service is not willing to fix it 
Definitely an issue for my day to day business

### 2/5 — App and service are not good

*2019-03-12*

Mobile App and customer service are very poor.

## Frequently asked questions about BNTouch

### What does BNTouch do?

BNTouch is a mobile CRM and marketing tool designed for mortgage professionals. It helps automate marketing efforts, convert leads, stay in touch with clients and partners, and recruit new business associates from any device.

### What are the key features of BNTouch?

Key features include a Mortgage AI Assistant for interaction, quick access to borrower and partner databases, the ability to send various forms of communication (email, calls, texts, postcards, video), contact management, instant alerts for leads and tasks, marketing campaign management, and business card scanning.

### Is BNTouch free to use?

Based on the provided information, the app is listed as 'free'. There are no indications of in-app purchases or advertisements within the application.

### What devices is BNTouch compatible with?

The app is designed to be used 'anywhere on any device', suggesting compatibility with a wide range of mobile devices, including smartphones and tablets.

### How can BNTouch help mortgage professionals?

It helps by streamlining lead conversion, automating marketing campaigns, facilitating communication with borrowers and partners, and providing insights into loan conversion and lead sources. The AI assistant and instant alerts further enhance efficiency.

## Version history (last 5 releases)

### 2.2.4 — 2026-08-17

Bug fixes and improvements

### 2.2.3 — 2026-06-17

Resolved mobile app permission issues so delete access, field visibility, and security settings now align with each user’s website permissions. Fixed field display and mapping issues affecting Extra Fields, repeated values, and Lead Source-related fields, improving security, consistency, and data accuracy across the mobile app.

### 2.2.2 — 2026-05-26

Added user-view switching for Marketing accounts in the Dashboard and Pipeline. This allows authorized Marketing users to review tasks, files, and productivity activity for users within their account.

### 2.2.1 — 2025-10-03

- Search filters added to My Pipeline
- Minor bug fixes
- Technical optimizations

### 2.1.43 — 2025-08-21

Bug fixes and improvements

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## More apps by BNTouch Inc

- [MortgageCircles](https://appshunter.io/ios/app/mortgagecircles/id710471915)

All apps by BNTouch Inc: https://appshunter.io/developer/710471918

## Related topics

[bntouch](https://appshunter.io/ios/topics/bntouch) · [crm mortgage](https://appshunter.io/ios/topics/crm-mortgage)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*