# BNU — user reviews > 23 indexed App Store user reviews of BNU by Banco Nacional Ultramarino, S.A., rated 2.25/5 from 12 ratings. - Source: https://appshunter.io/ios/app/bnu/id1421041116/reviews - App overview in markdown: https://appshunter.io/ios/app/bnu/id1421041116.md - Rating breakdown: 5★ 2 · 4★ 1 · 3★ 2 · 2★ 0 · 1★ 7 ## Newest reviews (7 of 23) ### 1/5 — Doesn’t even open *2020-06-18, version 2.3.6* App crashes consistently, but when it did open it still wasn’t great. ### 1/5 — Face ID login *2019-11-02, version 2.1.5* I’m very disappointed that Face ID is still need to input the user name. ### 1/5 — face id *2019-08-17, version 2.0.6* 為什麼不會自動打開 face id？ ### 1/5 — Touch ID log in unviable *2019-01-14* Touch ID log in unviable ### 1/5 — 等好久才開發出app版 *2018-11-02, version 1.0.0* 然後發現app內不能買賣股票，有圖標icon但功能還未完成..... 那開發app出來的用意是？ 人有我有的心態？ ### 1/5 — iPhone X Face ID fail *2018-09-24, version 1.0.0* There is only finger print login option in setting. Once enable that option, the app will be closed abnormally in my iPhone X ### 1/5 — Old school app *2018-09-22, version 1.0.0* How do you still require login by typing password and username? No fingerprint login?! ## Most critical reviews (10 lowest-rated) ### 1/5 — Please update your app *2025-11-06, version 3.4.5* Can’t use face ID log in and can’t press log out button to log out! ### 1/5 — Face ID again *2025-10-21, version 3.4.5* Please release a new version, Apple new OS is launched a month already ### 1/5 — Face ID登入問題 *2025-10-17, version 3.4.5* iOS 26 在iPhone 17 pro開啟都用不到Face ID登入 ### 1/5 — 垃圾 *2024-12-23, version 3.3.6* 已經好幾次帳號密碼不正確被鎖，重點是以為自己問題把帳號密碼抄下來對住輸入還是不正確，剛改前幾天還能登，久沒登臨時要用就說不正確，完全問號？？？人在外地一年回去一次才能改，到銀行還說帳號是***，要不要再試一次，我就已經對住輸入了，再一次還是錯，有什麼用？？垃圾！ ### 1/5 — 要改善 *2024-10-08, version 3.3.0* IPhone 16 pro max iOS 18 螢幕右上退出與電量重叠，按下後沒有反應。設置了face Id 登入，但在登入頁面沒有face id 登入的按鍵。👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼 ### 1/5 — Need to include mobile check deposit *2024-08-22, version 3.1.6* Need to include mobile check deposit ### 1/5 — App Hangs *2024-07-21, version 3.1.6* When making a bank transfer using the app, it constantly becomes unresponsive if you touch certain fields. You will be unable to scroll up or down anymore to complete the transaction and must force close the app and start over. Additionally, the choice of field placement for transfers to registered accounts is a poor choice as it should be moved to the top of the form instead of below the fields that it will fill. Suggest that the developer perform more regression testing and analysis of user behavior. ### 1/5 — Face ID *2022-10-19, version 2.8.1* Cannot use Face ID login iPhone 14 ### 1/5 — ［ERM2005］ *2021-01-31, version 2.4.4* 每次登入都彈出這個訊息 ### 1/5 — 垃圾 *2020-08-26, version 2.4.4* 一直線路繁忙，都登入不了 ## Most praised reviews (6 highest-rated) ### 5/5 — Thank you BNU *2019-08-29, version 2.0.6* Nice BNU apps. Very convenient. ### 5/5 — Excellent Banking App *2018-10-11, version 1.0.0* I have been looking forwarding BNU for long time and this doesn't make me disappointed. No big bug so far and applied everything what online banking has. No doubt to give 5 stars rating. This would be perfect if it can fix the issue of inputting acct number when loggin in. ### 3/5 — 太慢了 *2020-06-04, version 2.3.6* 什麼時候才可以將 信用卡捆綁到移動支付 ### 3/5 — Face ID Login 問題 *2019-06-07, version 2.0.6* 有個選項可以使用 face ID, 但每次登入都不成功之後需要輸入密碼！甚麼玩法？ ### 2/5 — Otp *2023-04-11, version 2.9.4* I dont know why this bank is very hard to be contacted calls and emails. I cant receive otp, and ive been sending emails for a week now!!!!! ### 2/5 — FACE ID & transaction history *2023-01-14, version 2.8.9* please fix the face id and put a transaction history. please please --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*