# BNY Mellon Private Banking > Secure mobile banking for BNY Mellon clients to manage accounts and transactions. (iPhone/iPad app by The Bank of New York Mellon Corporation.) - Source: https://appshunter.io/ios/app/bny-mellon-private-banking/id495082171 (this page in markdown: same URL + `.md`) - Developer: [The Bank of New York Mellon Corporation](https://appshunter.io/developer/420188109) - Category: Finance - Price: Free - Rating: 3.63/5 from 16 App Store ratings · 5 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 93 MB - Languages: English - Released: 2012-01-31 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bny-mellon-private-banking/id495082171/reviews.md ## What is BNY Mellon Private Banking? BNY Mellon Wealth Management offers the flexibility to access your accounts in the way that is most convenient to you. With our Private Banking App for the iPhone, you can access your personal banking account information anytime, anywhere. At BNY Mellon Wealth Management, your safety is always our top priority. To help safeguard your financial and personal information, your accounts are protected by 128-bit encryption, just as they are when you bank online. This means that your full account number is never revealed on your mobile device and we do not store your personal account information on mobile devices, so your accounts remain protected even if your phone is lost or stolen. Private Banking Mobile App Features • Account monitoring – View available balances – Search transaction history • Funds transfer and payments – Transfer funds between accounts – Pay bills and manage payees – Send and receive money securely with Zelle® • Mobile Deposits – Use your camera equipped iOS device to deposit checks • Debit Card Controls and Alerts • Digital Receipts • Locations • Use Touch ID, Face ID or a Passcode for a quick view of balances and completed transactions Enrollment For clients not already enrolled in BNY Mellon’s Wealth Online, simply visit bnymellon.com to self-enroll. Click on the Enroll Now tab on the Login page, and follow the few easy steps to customize your online access. For support, call: 1-800-830-0549 BNY Mellon does not charge a fee for mobile banking. However, third-party message and data rates may apply. A supported mobile device is needed to use the Mobile Banking App. Use of the Mobile Deposit feature requires a supported camera-equipped device. An eligible BNY Mellon banking account and BNY Mellon Wealth Online access are required. Certain other restrictions apply. See the BNY Mellon Electronic Banking Service Disclosure and Agreement for more information. Zelle© and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. ## Key features - Account monitoring - Funds transfer and payments - Mobile check deposit - Debit card controls - Secure Zelle® integration - Digital receipts ## Recent user reviews (5 of 5) All indexed reviews: https://appshunter.io/ios/app/bny-mellon-private-banking/id495082171/reviews.md ### 1/5 — Terrible *2023-08-20* I have been a customer of BNY for a decade.The face recognition rarely works. I cannot tell you how many times I have had to call customer support for access. The app fails to remember my customer Id, etc. I travel a great deal and simple tasks like paying bills and depositing checks take repeated attempts and calls to the 1-800 line. Could be the worst app in banking. Can’t even send this without a nickname **Developer response:** We apologize for the trouble you are experiencing with our mobile application. For further assistance, please contact BNY Mellon Wealth Online Support at 1-800-880-5631 or onlinesupport@bnymellon.com ### 1/5 — Not working *2021-08-29, version 5.1.1* I have not been able to access the app on my iPhone and on the iPad it works fine. **Developer response:** We apologize for the trouble you are experiencing with our mobile application. For further assistance, please contact BNY Mellon Wealth Online Support at 1-800-880-5631 or onlinesupport@bnymellon.com ### 1/5 — Can no longer log in. *2020-02-19, version 4.4.12* I have been using this app for some time to deposit checks to my account. For the last 2 weeks I’ve keep getting a ‘currently unable to process your request’ message on login, even after deleting and reinstalling the app. Customer service suggested I should be using the ‘BNY Wealth’ app instead. This app is a mirror of the website, but has no check deposit feature. Its 2020, why can’t you have one app that works as opposed to a confusion of 4 apps that don’t work. I need to deposit money. That is why I have a bank account. ### 4/5 — Banking Not Instagram *2017-08-07, version 5.0* I'm all for design changes but the death rattle of all apps is trying to be more like Instagram. Facebook messenger has this problem. I would prefer a dedicated mobile deposit button rather than a two step plus symbol that leads to the option. Or maybe customizable home row buttons? The new look is more modern and less 90s which is pleasing to the eye. But please remember form follows function and as a user I prefer low resolution graphics that can load quickly on low bandwidth data signals. Going forward please don't make it so flashy it can't load quickly. Thank you for all you efforts. :) ### 3/5 — Ok *2012-02-22, version 1.0* BNY is always last on the bandwagon. The app has no flair, is boring and the deposit check function was too picky. I spent more time taking photos than just going to an ATM. Oh wait. They don't have those either. I have been loyal to BNY but seriously considering going to PNC now. ## Frequently asked questions about BNY Mellon Private Banking ### Is BNY Mellon Private Banking secure? Yes, BNY Mellon Private Banking prioritizes your safety with 128-bit encryption, similar to online banking. Your full account number is not displayed on your mobile device, and personal account information is not stored on the device, protecting your accounts even if your phone is lost or stolen. ### What devices does BNY Mellon Private Banking support? BNY Mellon Private Banking is available for iPhone and iPad devices. A supported mobile device is required to use the app. ### How do I enroll in BNY Mellon Private Banking? If you are not yet enrolled in BNY Mellon’s Wealth Online, you can self-enroll by visiting bnymellon.com. Click on the 'Enroll Now' tab on the Login page and follow the steps to customize your online access. ### Can I deposit checks with BNY Mellon Private Banking? Yes, the app allows for mobile deposits. You can use your device's camera to deposit checks directly into your account. This feature requires a supported camera-equipped device. ### Does BNY Mellon Private Banking charge a fee? BNY Mellon does not charge a fee for using its mobile banking services. However, standard message and data rates from your mobile carrier may apply. ### What is the update frequency for BNY Mellon Private Banking? The app was last updated on June 12, 2023, with version 5.20.1. This indicates regular updates are provided to maintain functionality and security. ### How can I get support for BNY Mellon Private Banking? For support with BNY Mellon Private Banking, you can call 1-800-830-0549. This number is provided for assistance with the mobile banking app and related services. ### What transaction types can I perform with BNY Mellon Private Banking? With BNY Mellon Private Banking, you can view available balances, search transaction history, transfer funds between accounts, pay bills, manage payees, and securely send and receive money with Zelle®. ## Version history (last 5 releases) ### 5.20.1 — 2023-06-12 Updated security certificates. ### 5.1.1 — 2021-08-17 Updated security certificates ### 5.1 — 2021-06-24 Universal app for smartphones and tablets, that provides a refreshed user interface with additional security features. ### 4.6.4 — 2020-09-08 Minor fixes to the base code. ### 4.6.3 — 2020-04-01 Fixes for Apple iOS 13 ## Apps similar to BNY Mellon Private Banking | App | Rating | Price | Category | | --- | --- | --- | --- | | [Beacon Community Mobile](https://appshunter.io/ios/app/beacon-community-mobile/id1315724348) | 4.9 (567) | Free | Finance | | [State Street Bank](https://appshunter.io/ios/app/state-street-bank/id1567966934) | 4.8 (969) | Free | Finance | | [Monaeo](https://appshunter.io/ios/app/monaeo/id492419975) | 4.0 (56) | Free | Finance | | [PNC Private Bank Investments](https://appshunter.io/ios/app/pnc-private-bank-investments/id1463992968) | 3.5 (19) | Free | Finance | | [Rockefeller Digital](https://appshunter.io/ios/app/rockefeller-digital/id1466959277) | 3.7 (45) | Free | Finance | | [Cambridge Trust Mobile Banking](https://appshunter.io/ios/app/cambridge-trust-mobile-banking/id451799065) | 1.7 (48) | Free | Finance | ## More apps by The Bank of New York Mellon Corporation - [BNY Wealth Online](https://appshunter.io/ios/app/bny-wealth-online/id484814357) - [BNY Wealth Business Banking](https://appshunter.io/ios/app/bny-wealth-business-banking/id814840120) - [BNY Remote Deposit](https://appshunter.io/ios/app/bny-remote-deposit/id1417544650) - [NextGen 529](https://appshunter.io/ios/app/nextgen-529/id6467807298) - [BNY Brokerage Account](https://appshunter.io/ios/app/bny-brokerage-account/id6468680050) All apps by The Bank of New York Mellon Corporation: https://appshunter.io/developer/420188109 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*