# BNZ Mobile > Mobile banking app for managing accounts, transfers, payments, and prepaid top-ups. (iPhone/iPad app by Bank of New Zealand.) - Source: https://appshunter.io/ios/app/bnz-mobile/id443045792 (this page in markdown: same URL + `.md`) - Developer: [Bank of New Zealand](https://appshunter.io/developer/351271638) - Category: Finance - Price: Free - Rating: 4.90/5 from 604 App Store ratings · 248 written reviews indexed - Age rating: 4+ - Requires: iOS 18.0 · 135 MB - Languages: American English, Māori - Released: 2011-06-30 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bnz-mobile/id443045792/reviews.md ## What is BNZ Mobile? Manage your money on the go with the BNZ app. Check your account balances, transfer money, top up your prepay mobile, and more.   KNOW YOUR MONEY • View account balances and transaction history  • Set goals and follow your progress  • Personalise your accounts with images  • Set up push notifications for money in and out, and account balance alerts  • Turn on instant balances to view account balances without logging in  • View your accounts in list or grid view  MANAGE YOUR MONEY • Transfer money between your accounts • Pay your bills, credit card, or IRD • Make one-off payments • Open and close accounts instantly with YouMoney • Link accounts to your Eftpos, Flexi Debit Visa, or credit card  • Add/edit payees and view payment history • Set up, edit and delete automatic payments EXTRA SERVICES • Top up One NZ, Spark, Skinny and 2degrees prepaid mobile • Get Apple Pay and pay with your phone GET IN TOUCH • Message our virtual assistant  • Find the nearest BNZ branches and ATMs  • View our contact phone numbers  • Request a call  APPLY ONLINE • Apply for a Flexi Debit Visa or credit card  • Apply for loans or insurances  • Join the BNZ KiwiSaver Scheme  SECURE BANKING • Set up a personal 5-digit PIN or  • Log in with your Internet Banking password  • Touch ID and Face ID login are available on supported devices  iOS REQUIREMENTS • To get the app for the first time you'll need iOS 17 or above. • If you’ve downloaded the app before you’ll need iOS 15 or above. IMPORTANT INFORMATION • Always remember to log out and update your device to the newest version of iOS  • Never store your BNZ access number or password on your device  • Never allow other people to access your mobile device using Touch ID, Face ID, or device password  • Mobile data is required to access the BNZ app  • Use of the BNZ app is subject to the Internet Banking Terms and Conditions (bnz.co.nz/internetbankingtcs)  • The Activity feature is available with a personal BNZ credit card or transaction account, including joint transaction accounts  • Non-personal accounts like family trust or business accounts won’t show in the Activity feature  When you’re in the BNZ app, we collect information about behaviour like how you type, scroll, and swipe. This helps us spot any activity that isn’t yours to detect and prevent fraud.   To find out how we collect and use your information, read our Master Privacy Policy at bnz.co.nz/privacy.  GET STARTED • If you’re registered for BNZ Personal Internet Banking, install this app to get started.   • If you’re not registered for BNZ Personal Internet Banking, install this app and register at bnz.co.nz/registernow or call 0800 999 269 (+64 4 494 7153 from overseas - international toll charges apply). ## Key features - View account balances and transaction history - Transfer money between accounts - Pay bills and credit cards - Top up prepaid mobile services - Set up push notifications and alerts - Biometric login (Touch ID/Face ID) ## What do users think of BNZ Mobile? Overall sentiment: positive **Pros** - 🚀 Amazing help - 👍 Easy to use - 👍 Great app - 🔒 Excellent security service - 👍 Professional and incredibly helpful - 👍 Magnificent Customer Service - 🔒 Top of the class for the security **Cons** - 🔒 Surveillance - 🐛 Constantly logs out - 🐛 Maintenance - 🐛 Annoying login requirement - 🔒 Privacy nightmare - 🐛 Constantly crashing on iOS17 - 🐛 Buggy App - 🐛 The new update has problem **Commonly reported bugs** - App no longer opens - Decimal entry not working - Accounts get reordered randomly after changes - Instant balances unavailable after logout - Notifications not working as expected - App crashes on certain screens - Face ID not working after updates **Most requested features** - Dynamic CVV card details in the app - Ability to customize account order and icons - KiwiSaver performance and returns in the app - Ability to set up a term PIE from the app - Notifications for app maintenance - Option to hide accounts and KiwiSaver from the home screen - Customizable transaction history date range - Proof of payment document generation - Ability to manually enter top-up amounts ## Recent user reviews (10 of 248) All indexed reviews: https://appshunter.io/ios/app/bnz-mobile/id443045792/reviews.md ### 1/5 — This APP *2026-07-29, version 18.3.1* Very poor connections to use ### 1/5 — Recent update *2026-07-27, version 18.2.1* After the recent update, I’m finding I can’t log in every time to the app, sometimes the keypad doesn’t even come up and sometimes it’s just a blank screen I have to shut my phone down and restart to use the app again… very poor BNZ I use this all the time ### 1/5 — App freezing *2026-07-24, version 18.2.0* Recently after logging in , try logging in later get a spinning circle and then gives up , click on the log in and nothing happens . Have uninstalled and reset up it works then doesn’t next time. Still no fix from Bnz seems . App is useless should be zero stars ### 1/5 — Stopped working *2026-07-23, version 18.2.0* After the latest update it has stopped working! ### 5/5 — Sue was very helpful today over the phone *2026-07-16, version 18.1.0* Sue was very helpful ,excellent service provided by her ### 5/5 — Card *2026-07-15, version 18.1.0* very easy to use ### 1/5 — Activity tab doesn’t work from 2022 *2026-07-14, version 18.1.0* Activity tab doesn’t work for my customer number . Raised a complaint in2022 still unresolved. Will take this up bankobudsman now. ### 5/5 — 5 Stars *2026-07-07, version 18.0.0* Easy process with the BNZ app ### 5/5 — Easy *2026-07-06, version 18.0.0* It makes money and budgeting so easy ### 5/5 — Satisfied *2026-06-26, version 17.36.0* Thank you for your seamless services. ## Frequently asked questions about BNZ Mobile ### What can I do with the BNZ Mobile app? The BNZ Mobile app allows you to manage your money on the go. You can check your account balances and transaction history, transfer funds between your accounts, pay bills, and even top up prepaid mobile services. It also offers features like setting financial goals and receiving account alerts. ### How do I log in to the BNZ Mobile app? You can log in to the BNZ Mobile app using your Internet Banking password. For supported devices, you can also set up a personal 5-digit PIN or use Touch ID and Face ID for a more convenient and secure login experience. ### Is the BNZ Mobile app free to use? Yes, the BNZ Mobile app is free to download and use. There are no subscription fees or in-app purchases required to access its core banking features. Standard mobile data charges may apply. ### What are the iOS requirements for the BNZ Mobile app? To install the BNZ Mobile app for the first time, you will need iOS 17 or above. If you have downloaded the app previously, you will need iOS 15 or above to continue using it. ### Can I apply for new products through the BNZ Mobile app? Yes, the BNZ Mobile app allows you to apply for various products online. This includes applying for a Flexi Debit Visa or credit card, loans, insurances, and joining the BNZ KiwiSaver Scheme directly through the app. ## Version history (last 5 releases) ### 18.5.0 — 2026-08-18 Bug fixes and backstage maintenance to help keep your experience as seamless as possible. ### 18.4.0 — 2026-08-04 More behind the scenes bug fixes to improve your in-app experience. ### 18.3.1 — 2026-07-29 Bug fixes and backstage maintenance to help keep your experience as seamless as possible. ### 18.2.1 — 2026-07-24 More behind the scenes bug fixes to improve your in-app experience. ### 18.2.0 — 2026-07-21 More behind the scenes bug fixes to improve your in-app experience. ## Apps similar to BNZ Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Bank Australia App](https://appshunter.io/ios/app/bank-australia-app/id993512650) | 4.6 (14) | Free | Finance | | [NAB Mobile Banking](https://appshunter.io/ios/app/nab-mobile-banking/id373434223) | 4.8 (1,048) | Free | Finance | | [P&N Bank](https://appshunter.io/ios/app/p-and-n-bank/id945287091) | 4.6 (5) | Free | Finance | | [The Co-operative Bank (NZ)](https://appshunter.io/ios/app/the-co-operative-bank-nz/id897754041) | 4.5 (2) | Free | Finance | | [TSB Bank Ltd Mobile Banking](https://appshunter.io/ios/app/tsb-bank-ltd-mobile-banking/id1033426084) | — | Free | Finance | | [Westpac One NZ Mobile Banking](https://appshunter.io/ios/app/westpac-one-nz-mobile-banking/id510251434) | 4.7 (143) | Free | Finance | ## More apps by Bank of New Zealand - [BNZ Mobile Business Banking](https://appshunter.io/ios/app/bnz-mobile-business-banking/id581811390) - [Let's Ako](https://appshunter.io/ios/app/lets-ako/id6443869890) All apps by Bank of New Zealand: https://appshunter.io/developer/351271638 ## Related topics [bnz mobile](https://appshunter.io/ios/topics/bnz-mobile) · [bnz mobile business banking](https://appshunter.io/ios/topics/bnz-mobile-business-banking) · [kiwibank mobile banking](https://appshunter.io/ios/topics/kiwibank-mobile-banking) · [2degrees mobile](https://appshunter.io/ios/topics/2degrees-mobile) · [kiwibank](https://appshunter.io/ios/topics/kiwibank) · [anz gomoney](https://appshunter.io/ios/topics/anz-gomoney) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*