# BoAMobile — user reviews > 67 indexed App Store user reviews of BoAMobile by Bank of Abyssinia, rated 3.10/5 from 343 ratings. - Source: https://appshunter.io/ios/app/boamobile/id6463218765/reviews - App overview in markdown: https://appshunter.io/ios/app/boamobile/id6463218765.md - Rating breakdown: 5★ 137 · 4★ 31 · 3★ 26 · 2★ 37 · 1★ 112 ## What do users think of BoAMobile? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 🚀 Fast and efficient performance - 🔒 Good security features - 💳 Convenient card management - ✨ Improved new app version - 🎯 Seamless and intuitive design **Cons** - 🐛 Frequent app crashes and freezes - ⏱️ Slow and laggy performance - 🔐 OTP input field unresponsive - 📱 Login issues and failures - 🌍 Doesn't work outside Ethiopia - ⚠️ Works only 20% of the time - 📊 Limited transaction history (6 transactions only) - 🖼️ Receipts only as screenshots - 🔄 Requires frequent app reinstallation - ⏰ Doesn't display exact transaction times **Commonly reported bugs** - OTP input field not accepting text input - App freezes during login - Missing Done/Enter button on iOS keyboard - App crashes after updates - Blank page loading issue - Face ID failure causes automatic PIN switch - App keeps loading indefinitely - Error message with only exit option - Transfer functionality not working - Balance update issues - Saturday service unavailability - Login button unresponsive - Transaction sending page missing attributes **Most requested features** - Keyboard dismiss functionality for OTP entry - Extended transaction history beyond 6 transactions - PDF receipt generation - Transaction verification system - Improved international access - Transaction reference verification - Faster app performance and optimization - Automatic sign-in method persistence ## Newest reviews (11 of 67) ### 4/5 — Disappointed *2026-07-14* I don’t understand how it’s always frustrating using this app do better Abyssinia ### 2/5 — Not working *2025-11-25* Why the app not working after you updated? ### 2/5 — Application Freezes *2025-10-19* This version of the application freezes and shuts down when trying to login…!!! ### 2/5 — This app *2024-12-17, version 1.0.0* It’s the worst it’s so slow and it doesn’t work ### 1/5 — Hard to login *2024-11-06, version 1.0.6* It’s hard to login I can NOT even type the OTP number. Please fix it ### 1/5 — Worst *2024-10-26, version 1.0.6* The worst app I have ever used ### 1/5 — Worst banking next to CBE *2024-10-21* - Receipts are only in screenshots. They dont give you a website link and pdf which makes the receipts highly editable - Transaction history is only avaialable for the last 6 transactions (no one knows why, why cant it be so long like telebirr) - A customer could give you a FT transaction reference and there is no way to verify it if its not in the last 6 transactions (even CBE has a way to verify receipts - Doesnt show the exact time of transaction This is the worst thing you could ever use for business or personal. Just stick to other banking options. I wish I could give it zero stars instead of 1 ### 1/5 — Login issue, transfer issue, update balance issue *2024-09-06, version 1.0.6* ይሄ application ከቀበሌ በላይ ያጉላላል 👎👎👎 ### 1/5 — . *2024-08-16, version 1.0.6* None worthy app.it won’t work at all out side of Country ### 2/5 — Abyssinia *2024-08-13, version 1.0.6* We like it keep it up BOA ### 1/5 — Horrible version, *2024-07-20, version 1.0.6* Three different apps in two years. This one looks identical to Apollo. Won’t let me input the OTP. There no way to hide the keyboard. Need to fix that bug ## Most critical reviews (10 lowest-rated) ### 1/5 — The worst app *2026-05-04, version 26.03.13* The app has become unusable ### 1/5 — March 18 2026 update problem *2026-03-27, version 26.03.13* The app keeps saying session expired and log me out every time I try to see my balance balance ### 1/5 — Performance *2026-03-26, version 26.03.13* It crashes most of the time and poor performance always. ### 1/5 — Bad👎👎 *2026-03-26, version 26.03.13* It’s not working ### 1/5 — It’s been almost a year and still didn’t fix this issue when you’re adding your account *2025-09-20, version 2.0.3* you might not see a "Done" or "Enter" button on the iOS keyboard, so unable to move forward ### 1/5 — Poor BOA *2025-06-13, version 2.0.2* The worst bank app ever ### 1/5 — 👎 *2025-04-04, version 2.0.0* 👎 ### 1/5 — worthless *2025-03-20, version 2.0.0* I am unable to input the OTP . Need to fix the bug ### 1/5 — Bug fix *2024-12-13* This app is very frustrating. It doesn’t work at all. if I want to send money I’m gonna have to deal *815# which is tiring and long process. If you can fix this app Please do. I thought there was something wrong with my network, but other mobile banking applications work perfectly. ### 1/5 — It’s so buggy. *2024-11-12, version 1.0.6* This is the most terrible app I’ve ever seen. It works only 20% of the time. ## Most praised reviews (10 highest-rated) ### 5/5 — The application is not worked *2025-09-16, version 2.0.3* What shall is do please help me ### 5/5 — Great app *2024-08-23* Love the user friendly interface convenience and ease of use! Will definitely recommend ! ### 5/5 — We just need *2024-08-04, version 1.0.6* Ethiopia ### 5/5 — GUM *2024-07-27* Great interface but need to upgrade more ### 5/5 — Ux *2024-07-25, version 1.0.6* The ui and ux is good. ### 5/5 — Comment *2024-07-25* I’m a customer of BOA and user of BOA Mobile Banking. I’m so delighted with the service of BOA mobile banking and I recommend to anyone to use this application to transacted its business. BOA the choice for all… ### 5/5 — BOA mobile banking *2024-07-23, version 1.0.6* Its the best app ### 5/5 — Review *2024-07-19, version 1.0.6* BOA mobile bank is an exceptional mobile banking system that I highly recommend using. Its user friendly interface, security features and convenience make it a top choice for managing your finances on the go. ### 5/5 — About BOA mobile banking *2024-07-19* Best digital banking service ### 5/5 — App Review *2024-07-19, version 1.0.6* Good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*