# BoardPacks: Board Portal — user reviews > 24 indexed App Store user reviews of BoardPacks by Diligent Corporation, rated 4.13/5 from 8 ratings. - Source: https://appshunter.io/ios/app/boardpacks-board-portal/id494536141/reviews - App overview in markdown: https://appshunter.io/ios/app/boardpacks-board-portal/id494536141.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 1 ## Newest reviews (4 of 24) ### 4/5 — Excellent - particularly for a NED *2019-01-09* Very good to use and the ability to use it for more than one organisation is excellent for the NED with a portfolio of roles. However, this a bug which bugs me. Each time I log on it asks whether I want to change to a PIN. I select the No and dont ask me again option but it always does! ### 4/5 — Good but ... *2018-09-12* Works differently depending on access. Apps on iOS and windows have more functions, some frustrating bugs and best security. Access by browser is variable with chrome best but limited functions and less security. ### 4/5 — Improving *2014-11-17* Still not perfect but getting better with every release. Find things like nag screens to review a pain for paid software. Need better search facilities for annotations and could re look at controls as I find it still is a bit fiddly ### 5/5 — Makes me more efficient *2012-09-26* I really I like this product. It has made me more efficient and saves me from having to carry heavy board papers to and from meetings and has made my shredder redundant. The only thing I don't like is that if I am moving from one app to another I keep having to sign in again to board packs. This isn't too much of an inconvenience but would benefit from improvement. ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful *2020-12-01* Just an awful app that keeps logging you out, then unsynchronises the app from the website. Requires far to much admin for simple stuff ### 1/5 — Extremely annoying *2019-10-08* Flow control is time-consuming. Very irritating user interface. One star is too generous. ### 1/5 — Couldn’t download it *2018-06-05* Plenty of memory on my iPad. The wheel kept revolving. ### 1/5 — Rubbish *2015-08-09* Hopeless with graphic rich content, this app simply spits it and throws you back to the login screen, which is slower than most, a problem in itself. If you are just reviewing text documents then maybe, just maybe, it will prove stable enough. Otherwise, others do it much better. ### 1/5 — Frustrating *2014-08-08* Good idea, poorly executed. Back end admin is a nightmare and crashes frequently. Product often hangs when switching between board papers. Annotation is basic (I prefer iAnnotate) and scrolling between pages often ends up with the system believing you are trying to open up another document - or you get thrown out altogether and can't log back in because the system's stuck. A good idea, I just find it really frustrating and want something better. ### 1/5 — Not Free *2012-03-08* This is part of a software solutions package. It is not a free personal use app. ### 2/5 — Clunky and unstable *2023-04-04* Not great, cumbersome to use, frequent crashes ### 2/5 — Poor discussion structure *2019-05-01* It should be possible, with permission, for anyone voting to see the rationale or comments from others who have voted, or for discussions to be much more intuitive and user friendly. At the moment, discussions are difficult, and comments can only be seen by administrators. Needs dramatically improved. Otherwise app is ‘ok’. ### 2/5 — cumbersome *2019-04-05* Don't find it easy to use or particularly effective. Not a winner ### 3/5 — NHS board member *2015-07-07* It's OK. If you just need board papers it has a number of other features that aren't intuitive and overcomplicate the user experience. Graphics feel old fashioned. Better auto updating would improve reliability. ## Most praised reviews (10 highest-rated) ### 5/5 — The best I’ve ever used as a Clerk *2019-02-01* I’m not sure if I could cope with all my Clerking roles without BoardPacks and although some of my schools use other platforms, this is by far my favourite. ### 5/5 — Easy, Intuitive..... Fantastic *2018-06-05* Really straightforward to use. I like the annotation options especially. ### 5/5 — Excellent multiple facilities *2016-12-07* I use several different Board Paper apps. This is one of the best. I like the touch access, easy decision making facility, and ability to comment publicly. Definitely recommended ### 5/5 — Easy to use *2016-08-30* Great App. Easy to use. ### 5/5 — Fantastic tool *2016-07-05* So much easier to have all documents in one place accessible at the touch if a button. Very user friendly and initiative. Saves so much time and money for the production and distribution of meeting papers. Able to upload additional papers last minute if required. ### 5/5 — Excellent product *2015-07-07* This has revolutionised the way we run and manage our meetings. A very responsive support team too. ### 5/5 — Excellent *2014-08-20* I use this app each quarter for a work meeting and it delivers everytime. Easy to use, simple interface, no hitches. Recommended. ### 5/5 — Can't live without this App - life changing *2013-12-10* Ignore previous comment as I have been a regular user for past 2 years and never once have I had a problem. It works offline and allows me and my colleagues to access Papers when we want how we want. Try it and see. ### 5/5 — The best board papers solution out there! *2013-01-03* Have been using this app for nearly a year now and this new revamp and the addition of a Knowledge module take it to new heights. ### 5/5 — Eshareuk *2012-11-21* Gets better with every update. Easy way to access meeting papers and now the problems with offline access are resolved it is trouble free. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*