# boAt Crest — user reviews > 165 indexed App Store user reviews of boAt Crest by KaHa Pte Ltd., rated 3.80/5 from 111 ratings. - Source: https://appshunter.io/ios/app/boat-crest/id1573391983/reviews - App overview in markdown: https://appshunter.io/ios/app/boat-crest/id1573391983.md - Rating breakdown: 5★ 60 · 4★ 20 · 3★ 3 · 2★ 6 · 1★ 22 ## What do users think of boAt Crest? Overall sentiment: negative **Pros** - 👍 User-friendly interface and easy navigation - 🎯 Accurate fitness tracking and step counting - 🔋 Good battery life (7+ days) - 🎨 Customizable watch faces and personalization - 📱 Seamless device connectivity when working - 💪 Comprehensive fitness and health monitoring features - 🔒 Data privacy with Indian brand (no third-party misuse) - ⚡ Quick firmware updates and regular improvements **Cons** - 🐛 Frequent app crashes and freezing - 🔌 Persistent syncing issues and connection drops - 📵 OTP not received (especially for international numbers) - ⚠️ App becomes unresponsive during sync operations - 🔄 Mandatory firmware updates that fail repeatedly - 💾 Large app size (~500MB) for functionality offered - 🌐 Poor international support and regional limitations - 📊 Inaccurate health data and sleep tracking - 🚫 Missing features on some watch models - 😤 Unresponsive customer support **Commonly reported bugs** - App crashes when viewing heart rate graphs - Sync loop with configuration errors every 5 seconds - Connection fails every 1 week requiring watch reset - Time zone displays incorrectly (AM/PM issues) - Watch face changes not persisting - OTP verification not working on iOS - Steps not syncing after iOS 18 update - App stuck at 'Additional Configuration' message - Bluetooth calling feature not working despite being enabled - Call notification toggle button non-functional - App crashes after syncing completes - Data sync issues with mobile OTP - Watch model not appearing in app (Lunar Peak, BoAt Ultima Prime) - Weather tracking feature not functioning - Notifications stopping randomly - Watch auto-restarting repeatedly - Firmware update stuck at step 1 of 2 **Most requested features** - Facebook Messenger notifications support - Sleep score and recovery score metrics - Improved accuracy for sleep tracking and afternoon naps - Pace data in walking activities - Multiple activity trackers on tracking screen - Auto heart rate monitoring every 5 minutes - Weightlifting/gym activity tracking - More notification options (Messenger, Viber, Twitter) - Background sync to allow app usage during sync - Email login alternative to OTP - SOS feature for all watch models - Live watch faces - Better watch face variety and information display - Silent/mute option for smart rings ## Newest reviews (16 of 165) ### 3/5 — OTP *2026-05-24, version 5.37* It is ok but the OTP does not work ### 4/5 — Good *2026-02-23* Nice features but can be more accurate and advanced. **Developer response:** Hi, thank you for taking the time to leave us a positive review. ### 2/5 — Facebook Messenger Notifications Not Available *2025-12-31, version 5.32* Is there a plan to update the software to allow Facebook Messenger Notifications? The watch is good so far but I was really looking forward to this feature. Giving 2 stars now because of that. Also, BoAt Ultima Prime is not listed on the other app (BoAt Wearables). In that app, Messenger notifications can be enabled. Please update both apps with the Messenger notification feature. Smartwatch: BoAt Ultima Prime Onyx Black Phone: iPhone 13 (IOS 18.4) ### 4/5 — Finally added SOS *2025-12-02, version 5.30* Very good ### 2/5 — Size of the app and OTP issue *2025-11-10, version 5.29* Why the size of the app is 500 MB approx ? It’s a waste as per the device make it diff …a ring won’t need watch features .. and OTP for the ring device is not working ..are you guys testing the app ? ### 3/5 — Add SOS to Ultima ember *2025-10-23, version 5.27* Add sos and weekly smartwatch updates to update ultima ember ### 4/5 — Watch is good, battery also good enough to stay long more then 7 days I can say. But havesuggestions *2025-09-02, version 5.25* Watch shold download at least current watch face from app and show into the default faces. Multiple time its changing so every time need to go app and then change face. It taking time.. ### 3/5 — Request for new features *2025-07-04* BOAT ACTIVE PLUS SMART RING - Sleep tracking should be spot on, but it doesn’t seem accurate yesterday it missed about 3 hrs of sleep , please bring afternoon naps auto tracking, also bring sleep score, recovery score or bio charge just as in amazefit smart watches, you already have the sensors you need to being these features through software update, also there is no pace data in walking activity, please fix that too, also add an option to add different trackers to in activity tracking screen such as steps, time and distance, now there are only 2 trackers in activity tracking screen, heart rate and calories. Also auto heart rate monitoring set to every 5 minutes but the ring measures only after half an hour, please fix it. In sleep tracking the tracking shown rem sleep time is shown but not shown in the image also bed time and wake up time is missing **Developer response:** Hello Simar, we appreciate your feedback, and we will definitely take this into consideration. ### 2/5 — Bad *2025-04-20* It takes a long long time to connect and it always say that the data is syn. It gets really irritating. I have a sigma 3 and it has a new feature but it never works.but the reason might also be that I am not in India and that’s why it may not be working. ### 1/5 — Worst App ever *2025-04-08, version 5.20* This App is zero user friendly. Please fix the navigation. And everytime I try to navigate on the app it keeps telling syncing please wait. Like what are you syncing for hours? Had to delete the app thousand times and reinstall it and still it shows the same. ### 4/5 — Syncing *2025-04-03, version 5.20* 4 star ### 1/5 — Poor app and support *2025-03-15, version 5.19* I am really sad that name like boAt unable to deliver quality app and support to its customers. Even after newly installed latest version OTP problem not resolved especially for iPhone users. ### 1/5 — app is not working *2025-03-02* i brought this watch yesterday and i’m very curious about to connect the watch and my phone after then the app is not working something error saying like this .I think i buy a worst product if the app is not working the watch is useless you can put it in a bin i think hope you guys were understand my situation and thank you for this horrible service **Developer response:** Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #54391404. We will help you as soon as possible.-Sid ### 1/5 — The app needs some urgent fixing *2025-03-02, version 5.19* For the past several days, the app is stuck at syncing heart rate and the app has become practically useless because nothing is getting synced. In general - the sleep tracking needs to be fixed as it doesn’t track sleep hours properly - if I wake up and go back to sleep, it only counts the time before I got up for a few minutes. ### 1/5 — Synchronisation issue *2025-02-11, version 5.18* Synchronisation issue in ios please resolve it ### 3/5 — Can’t disable call notifications *2025-02-07* Even though there is an option to disable call notifications, there is no way of accessing it. It’s like a dead button. Tried re-installing the app too. Moreover, the call notifications stop on their own. Had to do a factory reset for this which thankfully worked. However, the call notification button problem remains! It would have been so nice if this were corrected. **Developer response:** Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #53910169. We will help you as soon as possible.-Sid ## Most critical reviews (10 lowest-rated) ### 1/5 — App not responding *2026-04-01, version 5.34* The app has not been working in iOS for past 3 weeks, it is really irritating that i even cannot change time of my watch due to this issue, the watch is of no use to me because of this. ### 1/5 — Je n’arrive pas à me connecter à l’appareil *2025-11-20, version 5.29* Je n’arrive pas à me connecter la montre ### 1/5 — Bad app *2025-11-10, version 5.29* Not able to configure ### 1/5 — Sync goes in loop *2025-11-09, version 5.29* Sync goes in loop. Additional configuration error in every 5 seconds. Please fix it. ### 1/5 — Awful customer support *2025-11-02, version 5.27* I’m using boat smart ring active plus. I have following two issues: 1) App crashes while viewing heart rate graph on recorded activities. This problem didn’t exist before iOS26 update. 2) No sleep score available and the colour coding of sleep stages are not proper. In general no insight or readiness score available from any measured data making them useless. I tried mailing to the support team but they blocked my mail from their mail server after back and forth mails. So I am really frustrated with my purchase. ### 1/5 — App is useless *2025-08-19, version 5.24* This app is so useless that connection with watch is failed every 1 week and we need to reset the watch to reconnect-all data is lost in this process and we have flaws in all the areas… repent buying this boat watch that too 2 of them for family… never again buying any boat product ### 1/5 — App keeps crashing *2025-07-18, version 5.24* I have been boat user for 2+ years now but this app has truly disappointed me. Every time I try to change any settings, it crashes. I have been trying to sync my device since 4 hours now. It keeps getting disconnected and I cannot even get started with Bluetooth calling feature. The time zone too! It keeps showing me in am even though I would be running on pm. This is truly frustrating. Please please fix it or I might have to return the device. ### 1/5 — Data sync issue *2025-06-15, version 5.23* My mobile OTP not working. Also data sync issue. ### 1/5 — Boat *2025-06-14, version 5.23* Its not working properly because when i try to pair with my phone it did not connect with it didn’t enjoy any feature. ### 1/5 — Useless app; useless products *2025-06-08* The app is random. I have a boat watch that I bought in a moment of weakness. The watch behaves randomly. When tried to start a workout, the heart rate and calories burnt aren’t not accurate. That’s not a big issue, people could say that due to noise the reading are not accurate. The problem comes when the app after syncing the activity, shows a flat heart rate on 89 bpm avg with 0-0 for highs-lows. It’s laughable cz during workouts you can see the heart rate changing. The same heart rate is not considered when checking the heart rate trend in the vitals section. Haven’t seen a more useless product. Buy a cheap Chinese product and slap an Indian name on it doesn’t make it Indian. I’ve used other Chinese bands like the MI and Xi, calling boat Chinese is an insult to Chinese products. **Developer response:** Hi Ashish, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at customer.support@coveiot.com with your contact details and the given reference number #56773308. We will help you at the earliest. ## Most praised reviews (10 highest-rated) ### 5/5 — Useful App & Smartwatch *2025-06-18, version 5.23* There are thousands of cheap Chinese apps in the health sector and we find a very good quality app and smart watches from Boat - an Indian brand with zero chances of data being misused by third party companies. App is of good quality, watch is of very good quality and process are reasonable. Looks stunning! ### 5/5 — Excellent *2025-06-06* Excellent **Developer response:** Hi Pushpa, thank you for taking the time to leave us a positive review. ### 5/5 — Supper *2025-04-11, version 5.20* Nose ### 5/5 — Nice connection *2025-03-22, version 5.20* You should update the watchface menu and change the designs Of the software because it is very simple but over all very nice ### 5/5 — boAT Creat sigma wave 3 *2025-01-25, version 5.18* this watch is soo good! with interactive games, and heart rate monitors, this snazzy watch is perfect for people who love exercise and need a good watch. can be hard to connect at first, but totally recommend!! ### 5/5 — Awesome *2024-09-07* The customization has a lot of features and incredible precisison of steps! **Developer response:** Hi ! We appreciate your positive review. Thank you for taking the time to share your thoughts with us. ### 5/5 — iOS 12.5.7 *2023-11-16* Hello developers , Can you please make an older iOS version of this app 12.5.7 please ### 5/5 — Much more information. *2023-11-14, version 4.9* Certain watch faces do not provide even date when Year and month available. Please add much more watch faces providing all these information. No of watch faces are comparatively fewer. ### 5/5 — Good Application *2023-11-13* Very simple and easy interface, easy to understand, easy to use. We can add contact through phone and we have full control of our watch through this application. This will only work with Boat products and the quality of the product is also amazing. **Developer response:** Hi user, we are happy to see a 5-Star rating from you for this App version.Please do share your experience and If you have any feedback or suggestion, you could write to us at customer.support@coveiot.com. We would love to hear from you! ### 5/5 — Awesome watch *2023-11-10* The app comes with awesome facilities you can connect your watch and enjoy the music through your watch and also you can control your camera through this app via smartwatch. This app has truly changed the way I approch my workouts and daily routine making it a must have for anyone who owns these devices. Awesome product by boat really. I am boat strom user and now wearing boat splash watch really impressed with performance and better is superb 3 days before I charged 100% and watch is continues connected to my IPhone and now charging is 83%. So useful watch. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*