# boAt Hearables — user reviews > 37 indexed App Store user reviews of boAt Hearables by Imagine Marketing Limited, rated 4.60/5 from 107 ratings. - Source: https://appshunter.io/ios/app/boat-hearables/id1592550875/reviews - App overview in markdown: https://appshunter.io/ios/app/boat-hearables/id1592550875.md - Rating breakdown: 5★ 86 · 4★ 12 · 3★ 3 · 2★ 3 · 1★ 3 ## Newest reviews (10 of 37) ### 2/5 — Account creation is mandatory *2025-12-09, version 1.6.3* Creating account is mandatory with phone number and email as required fields. Can it be optional to be able to access some features like disabling beast mode? ### 1/5 — Not working properly *2025-01-18* 1 bought the Boat Nirvana Lon TWS. However, I have been unable to connect it with the Boat Hearables app. I am disappointed because the app is not even recognizing my device. It's frustrating and inconvenient. it seems every single Nirvana lon user is unable to connect to the app on iOS. The 'Version History' shows many updates in the past including one that was pushed right before I wrote this review, which didn't fix the issue. The gaslighting happens when I see the support for Nirvana lon right inside the app's "Supported Devices" tab. boAt be trolling! Hardware-wise, it's exceptional for all its features offered but the Software support is laughable, except here, **Developer response:** Hi Jaseerap, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #42755853. We will help you as soon as possible. ### 1/5 — Connectivity issue Nirvana ion *2024-12-27* As signified by the long thread of 1-star reviews of the past few months, it seems every single Nirvana Ion user is unable to connect to the app on iOS. The 'Version History' shows many updates in the past including one that was pushed right before I wrote this review, which didn't fix the issue. The gaslighting happens when I see the support for Nirvana lon right inside the app's "Supported Devices" tab. boAt be trolling! Hardware-wise, it's exceptional for all its features offered but the Software support is laughable, except here, it drives me mad! Nirvana lon was a best-seller in the recent Freedom Sale on various platforms, at least realise that and do something. PLEASE!! **Developer response:** Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #52996826. We will help you at the earliest. ### 1/5 — Complaint Regarding Connectivity Issues with Boat Nirvana Ion and Boat Hearables App *2024-12-26* I am writing to express my frustration with the connectivity issues I have been experiencing with my Boat Nirvana Ion and Boat Hearables app. Despite multiple attempts, I have been unable to establish a stable connection between the two devices, rendering the features of the Boat Nirvana Ion inaccessible through the app. I have followed all the troubleshooting steps outlined in the user manual and online resources, including resetting both devices, reinstalling the app, and ensuring that both devices are fully charged and within range. However, the problem persists, and I am unable to fully utilize the features and functionalities that attracted me to the Boat Nirvana Ion in the first place **Developer response:** Hi boAthead, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #45502601. We will help you as soon as possible. ### 1/5 — App Can't connect with my Nirvana Ion earbuds with this software. *2024-11-11* I recently purchased a pair of Nirvana Ion Bluetooth earbud that connect seamlessly to my iPhone. However, l've encountered an issue with the Boat Hearable app not recognizing the headphones, which has been frustrating. Connectivity: The Bluetooth connection with my iPhone is solid. The headphones pair quickly and stay connected without dropouts during use, which is a significant plus. App Experience: Despite the headphones working well on their own, the Boat Hearable app fails to show them as connected devices. I expected the app to enhance my experience with features like equalizer settings, firmware updates, and battery status, but it simply doesn't recognize the headphones at all. l've tried reinstalling the app and checking for updates, but the problem persists. Resolve my issue and give a proper alternative. **Developer response:** Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number#51926072. We will help you at the earliest. ### 1/5 — Nirvana ion support still not there *2024-11-05* We can see in the preview itself that the device shown next to nirvana ion on app store page is a neckband and not the nirvana ion😂😂After giving so many updates still this app is not able to detect nirvana ion device don’t know what the developers are doing there are so many reviews where users are having the same issue but it seems that the support team doesn’t care about the customer issues or the developers are not capable of fixing this small bug very disappointed by this as i am not able to use my full product functionality and i also don’t know that if i am facing issue with my device only or is there a problem for all the supported devices if that’s the case then the development team only focused on the UI part which is clearly not good don’t know what’s happening behind **Developer response:** Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #51758019. We will help you at the earliest. ### 1/5 — CONNECTION PROBLEM TO NIRVANA ION *2024-10-23* As signified by the long thread of 1-star reviews of the past few months, it seems every single Nirvana lon user is unable to connect to the app on iOS. The 'Version History' shows many updates in the past including one that was pushed right before I wrote this review, which didn't fix the issue. The gaslighting happens when I see the support for Nirvana lon right inside the app's "Supported Devices" tab. boAt be trolling! Hardware-wise, it's exceptional for all its features offered but the Software support is laughable, except here, it drives me mad! Nirvana lon was a best-seller in the recent Freedom Sale on various platforms, at least realise that and do something. **Developer response:** Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #51457357. We will help you at the earliest. ### 1/5 — Cannot connect Nirvana Ion to app *2024-10-18, version 1.3.7* I have Nirvana Ion headphones and trying to connect with the app but no luck, even after umpiring and parring back. Please fix the issue ### 1/5 — Lies *2024-10-18, version 1.3.7* Why tf would you add a device image that you are not supporting via the app? I am not able to connect my Nirvana 751 ANC to this app. ### 2/5 — Not connecting to i phone application *2024-10-08* Product is really awesome but my app is not searching the airpodes nd not even manually connecting from the list i cant see battery percentage etc anything which app provide i cant do that Kindly look at the issue because if they are not connecting to app they are just normal speakers i cant see battery cant control equilizer cant control mods which app provide i bought them yesterday but now planning to return the products if they are not connecting to app **Developer response:** Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number #51004298. We will help you at the earliest. ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot add Nirvana Ion earbuds *2026-07-25, version 1.7.6* Followed the instructions multiple times, and even updated the app a couple times over the past few weeks. Still cannot pair my Ion earbuds to adjust the settings of them. ### 1/5 — Unable to access sound menu *2026-07-25* Very disappointed **Developer response:** Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #68234392. We will help you at the earliest. ### 1/5 — Unauthorized Bluetooth Connection Issue with boAt Rockerz 255 Pro+ *2026-07-12* Dear boAt Support Team, I recently purchased a boAt Rockerz 255 Pro+ neckband and am facing a serious Bluetooth connectivity issue. While I am connected to my device, nearby users are sometimes able to connect to the neckband automatically without my permission. When this happens, my audio playback stops, and I can hear audio or voice from the other user’s device. This raises concerns regarding both privacy and security. I have also installed the boAt Hearables iOS app, but Rockerz 255 Pro+ does not appear in the list of supported devices, so I am unable to manage any connection or pairing settings through the app. Could you please help me with the following: How can I prevent unauthorized devices from connecting to my neckband? Is there a way to make the device private or require permission before pairing? Is there any firmware update available to resolve this issue? If this is a hardware or firmware defect, what are the available replacement or warranty options? I have already tried resetting and reconnecting the device, but the issue persists. I would appreciate your assistance in resolving this matter as soon as possible. Thank you. Best regards, Arabaz Ahamad **Developer response:** Hi Arabaz, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at applications@imaginemarketingindia.com ### 1/5 — App issue *2026-03-08* I recently purchased the boAt Airdopes Loop open-ear earphones through the boAt app. However, I am facing a major issue with the app support. The earphones are not recognized in the app through Bluetooth. Even when I try to connect them manually, the device does not appear in the list of supported earphones. Strangely, the product is available for purchase in the app, but it seems the app itself does not support or recognize it. Because of this, I cannot use the app features that are supposed to work with the earphones. This defeats the purpose of having an official app for the product. If the earphones are being sold through the app, they should also be fully supported by it. The developers should update the app so that users can properly connect and manage their devices. Until this issue is fixed, the user experience is very frustrating. **Developer response:** Hi Raghvi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number#64172786. ### 1/5 — iPhone 14plus *2025-12-17, version 1.6.3* Don't connect this app with neckband rockerz 210 anc ### 1/5 — Boat Hearable app not working with iPhone *2025-12-13* Really very disappointed with my decision to purchase these headphones for my iPhone. The application is not working at all on iOS. I have sent multiple emails and called customer support several times, but no one is taking responsibility. Every time, I am only asked to wait for 24 or 48 hours, which has been repeatedly promised without any resolution. This is extremely frustrating and unacceptable. These headphones are suitable only for users who want to use them without any smart features, because the app support is completely unreliable. I truly regret this purchase. **Developer response:** Hi Shailesh, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number #62418065. We will help you at the earliest. ### 1/5 — Need support for the headphones that I have *2025-08-06, version 1.5.4* I’ve tried connecting my device for programming with this app but to no avail. Should not have bought the headphones. Rockerz 551ANC. ### 1/5 — EarPods 170 *2025-06-23, version 1.4.9* There’s no option for EarPods 170. ### 1/5 — Can’t connect to Rockerz 551 ANC?! *2025-01-31, version 1.4.2* Wth ### 1/5 — Airdopes 141 *2025-01-20, version 1.4.2* This app does not connect with Airdopes 141. ## Most praised reviews (10 highest-rated) ### 5/5 — Fully charge before using *2026-05-07, version 1.7.1* Hi I got too excited when I got delivery of Nirvana earbuds. One bud wasn’t working, I thought it was defective. I then realised that I hadn’t charged. So first time charge fully before setting up. The are the best earbuds at surprisingly reasonable price. ### 5/5 — Rockers 450 headphone model not pairing on the app it is not opening on app *2024-12-27* Goodbye evening sir I am able to face a problem in iOS in this app like when I turn on the headphones and refresh the app page it does not show the pairing in this app to pair rockers 450 with the app so I request that plz read me review as soon as possible and fix my problem thank you sir **Developer response:** Hi Vansh! The Rockerz 450 is not yet included in the application. Please stay tuned to our upcoming updates. ### 5/5 — Yethhaaa sannaamm🙌🙀 *2024-10-12* Pwolliii🙀 ### 5/5 — Not us proper in iOS please fix this bugs *2024-10-08* As signified by the long thread of 1-star reviews of the past few months, it seems every single Nirvana lon user is unable to connect to the app on iOS. The 'Version History' shows many updates in the past including one that was pushed right before I wrote this review, which didn't fix the issue. The gaslighting happens when I see the support for Nirvana lon right inside the app's "Supported Devices" tab. boAt be trolling! Hardware-wise, it's exceptional for all its features offered but the Software support is laughable, except here, it drives me mad! Nirvana lon was a best-seller in the recent Freedom Sale on various platforms, at least realise that and do something. PLEASE!! **Developer response:** Hi boAthead, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. Number #51004299. We will help you as soon as possible. ### 4/5 — Good product *2024-12-20, version 1.4.0* I found your 280 anc a good product but there is room to improve the spongy silicon tips please learn from 1+ they create good fit silicon tips with oval shape i had to replace default with those now it’s superb! ### 4/5 — Pls put an option for disabling touch buttons *2024-11-16* I usually listens to songs at night while sleeping, and the accidental touches on the earphones often irritates my peaceful sleep while listening to music. I believe I’m not the only person on the same case, and would love if you could a feature where we can temporarily disable the earphone touch buttons at night or whenever we wants **Developer response:** Hi Jishnu, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number #52047486. We will help you at the earliest. ### 4/5 — Nirvana Ion app not connecting *2024-11-05* I purchased Boat Nirvana Ion TruBuds recently. Am able to connect with the Bluetooth on my iphone, but it won’t show up as connected in the Boat Wearables app. So am unable to make any customisations to the sound. Sound quality and everything else, is really excellent. No issues at all. But please fix the in-app device detection for iOS as soon as possible. **Developer response:** Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given reference number #51770821. ### 3/5 — I can’t connect my nirvana pro iris to the app with the Bluetooth *2025-12-31, version 1.6.4* For some reason I’m trying to connect my airdopes but it keeps on saying “device not found try adding manually”, so I go to the airdopes section and I can’t find my airdopes on it. But I do like the app especially the store with speakers and headphones ### 2/5 — Boat supreme *2026-01-20, version 1.6.6* Nice app + product ### 2/5 — Do something *2026-01-19* I recently bought the rockerz 650 pro. The headphones are solid good but the software experience of this app is so bad. Why do I have to pair in the everytime to change the setting of the headphones. The headphones have zero physical button and instead it has touch controls which is a hassle while working out or using in the bed. I like to change the EQ accordingly to the content I’m watching or listening music but I have to re pair the headphones in the app everytime I open the app. This is so bad. Do something **Developer response:** Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Applications@imaginemarketingindia.com with your contact details and the given ref. number #63220905. We will help you at the earliest. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*