# Bob Evans — user reviews > 304 indexed App Store user reviews of Bob Evans by Bob Evans Restaurants LLC, rated 4.77/5 from 30,026 ratings. - Source: https://appshunter.io/ios/app/bob-evans/id1491948311/reviews - App overview in markdown: https://appshunter.io/ios/app/bob-evans/id1491948311.md - Rating breakdown: 5★ 22,329 · 4★ 2,462 · 3★ 643 · 2★ 205 · 1★ 385 ## What do users think of Bob Evans? Overall sentiment: neutral **Pros** - 🚀 Easy to use app - 👍 Friendly and helpful staff - 🚀 Convenient pickup and delivery options - 👍 Delicious food - 🚀 Efficient ordering process **Cons** - 🐛 Buggy and glitchy app - 💰 Charges more than in-restaurant - 🔒 No gift card payment option - 🔒 Can't cancel orders - 🔒 Confusing and limited tipping options **Commonly reported bugs** - App crashes frequently - Order issues like wrong items or missing items - App doesn't sync order history and account info - Inability to reorder favorites - Location and menu issues **Most requested features** - Allow customization of all food items - Integrate website and app accounts - Add option to pay with gift cards - Improve app navigation and user experience - Provide more flexible tipping options ## Newest reviews (17 of 304) ### 5/5 — Best *2026-06-21, version 2.6* Always perfect ### 3/5 — Pd Traveler *2026-06-20, version 2.6* Food was great. The service was so so. ### 3/5 — Cold *2026-06-16, version 2.6* The restaurant was so cold we were shivering and we won’t be back. ### 5/5 — Bob Evans *2026-06-16, version 2.6* Good ### 5/5 — Awesome *2026-06-12, version 2.6* Great Customer service and food. ### 5/5 — Great meal *2026-06-10, version 2.6* Great food and great service by Lexie! ### 3/5 — Soso *2026-06-07, version 2.6* Breakfast not up to normal standards. ### 5/5 — Great *2026-06-07, version 2.6* Love the Team ### 5/5 — Great visit! *2026-06-07, version 2.6* Hannah was a great server! She was funny but also very efficient. She put up with my husband’s joke with a smile. I’m sorry we don’t live around here and can come back. ### 2/5 — What in the name of…. *2026-06-05, version 2.6* It occurs to me that i am a woman of patience kindness and that overall good feeling that you get when youre sitting next to someone warm, and, you know, breathing these days. I like to imagine i can be that for everyone and being 30 minutes late to pick up your curbside order when you’ve been siting in the same spot in fort of the restaurant for an hour is unacceptable. The car type and color was noted on the recept that would tell you that we were waiting on the outside but somehow pick up instead was created without anyone’s knowledge so that th waitstaff are going to have to suffer a bit for This one regretfully. I’m asking them to remake my hot food. Results at noon. Thanks for listening. ### 5/5 — Bob Evans *2026-06-03, version 2.5* Great food, great service, clean environment ### 5/5 — Waitress *2026-05-31, version 2.5* Our waitress is awesome— we try to get her every time we come to this store ### 5/5 — Chicken fried steak *2026-05-26, version 2.5* Have always had good Mel’s at bob Evans but this just didn’t cut it. But won’t stop us from going back. Good food ### 5/5 — Sunshine skillet my favorite *2026-05-24, version 2.5* I changed up the gravy to the sausage and it makes the best breakfast meal at an affordable price. ### 5/5 — Breakfast with Phil *2026-05-22, version 2.5* All good Phil was Awsome and very cordial. Thanks for all Phil ### 5/5 — Great service! *2026-05-22, version 2.5* Wonderful food and Sierra was great! ### 5/5 — Good food and great service *2026-05-17, version 2.5* Th food here is outstanding and the service is amazing!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Payment *2026-08-14, version 2.6* Your apps payment is terrible. It never accepts a credit card and I end up going to somewhere else because of it. It’s literally all the time. 1/10 does it actually accept the payment method. You lose a ton of business because of your tech services. ### 1/5 — App doesn’t work *2026-08-05, version 2.6* Every time i try to sign into app it doesn’t work but if i sign in online i work. Unable to sign up for the rewards program. I spend no less than $100 every time i order ### 1/5 — Van Wert Ohio *2026-06-01, version 2.5* Service was terrible. The restroom was filthy, and there were no paper towels. ### 1/5 — App location *2026-05-10, version 2.5* I am standing at my table in the restaurant and the app says I am not near enough to a restaurant to scan the receipt ### 1/5 — App *2026-03-27, version 2.5* I've been trying to download this app for 2 days and it won't download. I guess I'm ordering elsewhere. Poor service! ### 1/5 — Restaurant *2026-03-22, version 2.5* I went to breakfast at your restaurant here in Austintown Ohio got seated 10 minutes later. Another couple walks in they wait on them first that’s a no-no just because it’s customer doesn’t mean that a special treatment. Ordered a sausage omelette with mushrooms and green peppers to vegetables were not cooked when I went to check on cashier. Why do they cook them? Do they not cooking so I know the next time of time she didn’t know educate your people. ### 1/5 — Breakfast *2026-02-22, version 2.5* Pancakes over ### 1/5 — Horrible *2026-02-14, version 2.5* My wife,our friend and myself took a drive down to Maysville and decided to stop where to eat and we ended up at Bob Evans’s. Every order in some way was wrong and did not have vegetable soup for my friend because they were out and had to thaw. We waited for at least half hour for our food and another half hour for soup which I ask twice for.They were not busy at all.Really disappointed. ### 1/5 — Lukewarm food *2026-02-11, version 2.5* Waited over 30 minutes for our breakfast (waitress said they had a new cook) and food was lukewarm at best when we received it. ### 1/5 — Sub par *2026-01-18, version 2.5* Disappointed in this visit. Typically we love BE.. today not so much . Very un attentive service. Food was half way Cold, and potatoes tasted like the oil was overdue to be changed. Eggs were ordered overhard, yolks all the way done, they were not. Best part of our meal was the Cinnamon-biscuits. Those were hot and yummy! Definitely a F today Bob! ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome place *2026-07-22, version 2.6* Awesome team ### 5/5 — Review *2026-07-10, version 2.6* Excellent ### 5/5 — Late lunch *2026-07-08, version 2.6* Came in and only one lady handling everything. She did a fantastic job and balancing her jobs. She should be commended for the job that she's done and very polite. ### 5/5 — Exceptional Service *2026-07-07, version 2.6* The location on Beechmont Avenue is tops by the go there quite frequently maybe once a week sometimes twice I always get Carrie out but it’s always ready. It’s always correct and the people that work there are 100% customer service oriented. I want to be sure they get recognition for this. ### 5/5 — Pilot *2026-07-06, version 2.6* Very good service ### 5/5 — Summer salads *2026-07-03, version 2.6* The summer berry salad is awesome. My wife had the pecan salad with grilled chicken. The service is always great and had a nice conversation with Gene when he stopped by. ### 5/5 — Food and Server *2026-07-03, version 2.6* Food was great. And out server is amazing!!!! We’ll be coming back 👍🏼 ### 5/5 — Server is awesome! *2026-07-01, version 2.6* We get her every time and love her friendly attitude and service. The food is great and we miss it when go home to Las Vegas ### 5/5 — Great Service *2026-06-26, version 2.6* Our waitress was very good. ### 5/5 — Amazing *2026-06-25, version 2.6* Everyone on the staff went out of their way to be helpful. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*