# Bob Shop – formerly bidorbuy — user reviews > 59 indexed App Store user reviews of Bob Shop by Bob Group (Pty) Ltd, rated 4.50/5 from 277 ratings. - Source: https://appshunter.io/ios/app/bob-shop-formerly-bidorbuy/id473177043/reviews - App overview in markdown: https://appshunter.io/ios/app/bob-shop-formerly-bidorbuy/id473177043.md - Rating breakdown: 5★ 202 · 4★ 42 · 3★ 13 · 2★ 7 · 1★ 13 ## What do users think of Bob Shop? Overall sentiment: negative **Pros** - 👍 Great platform - 👍 Easy to use (website) - 👍 Good bargains found - 👍 Simple and effective - 👍 Great site - 👍 Good start - 👍 Nice app - 👍 Superb app - 👍 Good mobile experience - 👍 Lightweight and responsive **Cons** - 🐛 App full of bugs - 🐛 App crashes frequently - 🐛 App is slow and laggy - 🐛 App is unresponsive - 🐛 App closes by itself - 🐛 App needs bug fixing - 🐛 App crashes on startup - 🐛 App crashes when uploading photos - 🐛 App is clunky and childish - 🐛 App is not user-friendly - 🐛 App is unstable - 🐛 App keeps closing down - 🐛 App is frustrating to use - 🐛 App fails to open - 🐛 App crashes when viewing watchlist item - 🐛 App crashes on any task - 🐛 App bombs out after update - 🐛 App is not for iPad - 🐛 App is clumsy - 🐛 App keypad covers bid button - 🐛 Smartphone app interface clunky - 🐛 Website does not reformat for smartphone - 🐛 Payment options unclear - 🐛 Shipping and payment options cumbersome - 🐛 App keeps refreshing during registration - 🐛 App says number is incorrect - 🐛 Customer service terrible - 🐛 Bad rating given - 🐛 Bid or buy re-lists items - 🐛 Bobbucks take 2 days to clear - 🐛 App only shows few items - 🐛 Links from mail don't open correctly - 🐛 Cannot group watchlist by seller - 🐛 App bombs out - 🐛 App is not stable for important auctions - 🐛 No seller support - 🐛 No seller functionality - 🐛 App is an over-glorified web browser - 🐛 Fraudulent account issues not resolved - 🐛 App may be shady **Commonly reported bugs** - App keeps refreshing during registration - App says number is incorrect - App is full of bugs - Bid or buy automatically re-lists items - Bobbucks taking 2 days to clear - App only shows a few items and not all - App is missing basic features or hard to find - App is incredibly slow, with lagging - App becomes unresponsive - App bombs out and closes by itself - App has small bugs making it frustrating - App stops scrolling down lists - Links from mail never open in the right place in the app - Cannot group watchlist by seller - App crashes immediately on any task - App closes automatically when visiting watchlist page - App crashes when tapping on a watchlist item - App fails to open - App keeps crashing - App keeps closing down - App crashes when photographs are uploaded - App keeps bombing out - App listing all sales including buy now items after update - App crashes when trying to open on iPad - App crashes on startup - App bombs out after latest update - App keeps bombing out - App keypad covers the Place bid button - Search features suffer the same problem - Smartphone app interface is clunky - Website does not re-format to smart phone interface - Keyboard obscures half the form - Multiple purchase does not collect under one payment interface - App is not stable - Selling order status scrolling box doesn't work - Cannot set an order status - App crashes constantly - Refuses to login unless also logged in on PC - App does not work, sends back to home screen - App is not iPad optimized - App feels clunky at times **Most requested features** - Indication on closed auctions (sold/not sold) - Enable Continue Shopping function - Choose notification preferences - Add PayPal as payment option - Accommodate more seller functionality - Improve accessibility and intuitiveness - Allow users to choose what notifications they want to receive - Enable the Continue Shopping function - Add PayPal as a payment option - Improve shipping and payment options - Add portrait mode for iPhone and iPad/iPod touch - iPad version or universal app - Full seller functionality - Ability to update seller profile ## Newest reviews (14 of 59) ### 2/5 — Bug *2022-04-28, version 4.7.1* Only show a few item and not all ### 2/5 — Great platform, crappy app *2022-04-05, version 4.7.1* This has got to be the worst app for one of the greatest platforms out there. I cannot understand how such a strong platform can diminish their brand and standing with such a poor release. The app is missing some basic features or is making it really hard to find, for example looking at the bidding history. The app is incredibly slow, with lagging all over the place - even in menus or when clicking on actions. For example, it often happens that one clicks on the favourite button multiple times thinking its not responding, only to realise its added then removed then added then removed the item again. When its not slow it either becomes completely unresponsive to the point that nothing is clickable and the app needs to be restarted and the entire user journey started from scratch. Or it just bombs out and closes by itself. Huge disappointed since the bid or buy platform is great. Just not on app. ### 3/5 — Could do with bug fixing *2022-01-24, version 4.7* It’s ok but lots of small bugs make it frustrating to use. I didn’t have this with the old app: When I have a long list of items to look at, after a short time of looking at details and switching back to the list it stops scrolling down so I can’t see any more items (list has 1000 items but won’t scroll past the first 50 or so). Links from mail never open in the right place in the app, e.g. the offer screen. Can’t group watchlist by seller to see how many items are still open from the same seller. Etc. ### 3/5 — Bugs *2021-07-05, version 4.4.1* There’s a problem with this newest update as my app closes automatically if I visit my watchlist page, pls provide a fix. Thanks ### 3/5 — Enable the Continue Shopping function please *2021-03-21, version 4.3.4* This app must please allow us to continue shopping and checkout once when done. ### 4/5 — Unstable *2020-06-21, version 4.2.2* Keeps on crashing. Pretty pointless if your app is unstable. ### 3/5 — Push notifications *2020-02-29, version 4.2.1* Great app , but allow users to choose what notifications they want to received ! It’s annoying to get promo push notifications when they are not wanted ! ### 3/5 — Why no PayPal *2019-08-02, version 4.0.1* The absence of PayPal as a payment option has caused me (and my bank) considerable wasted time. Visa Debit created currency confusion. Almost debited R140 as £140, not ~£8. I’m in UK, where almost all sellers offer PayPal on EBay - by far the most convenient. Please add to your site. ### 1/5 — Great site, crap app! *2017-10-15, version 3.9.2* App needs a lot of work, childish and clunky. Keeps on crashing and doing things that you don’t tell it to do. Needs to accommodate more functionality for sellers, learn from EBay! Please improve as Bidorbuy is a great site. ### 1/5 — Appalling! *2017-10-13, version 3.9.2* App is written by a noob, keeps crashing and/of freezing on iOS 11. Seems each version is one step forward and two steps back... ### 1/5 — Most annoying *2017-07-20, version 3.8.9* I have never saved a search in this app, however bidorbuy think its a good idea to spam my mailbox with anything i have ever searched for... i have now once again had to delete a saved search, saved for me by bidorbuy. This is the 3rd or 4th time this has happened. No I don't want you to autosave searches on my behalf and spam my mailbox. annoying. ### 2/5 — AppCrash *2017-05-17, version 3.8.4* With the latest update the app crashes on startup. Please fix ### 3/5 — App issues *2017-01-09, version 3.7.9* App keeps bombing out after latest update on iPhone 6. Please help..... ### 1/5 — Bid or buy models *2016-12-12, version 3.7.9* Cannot get any info, it keeps boming out ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t even register *2026-04-28, version 7.7.0* Tried to register on the website and it keeps refreshing not allow me to register. Tried it on the app and it keeps saying my number is incorrect. Yet I doubled checked it and it is fine. Was looking forward to using this as someone from the uk and it’s already a let down ### 1/5 — Terrible Company *2025-10-30, version 7.4.1* Customer service, Terrible, why cause my autistic child played on my phone did a bid on a product and when this company called me I told them I did not place a bid, this company gave me a bad rating and Bob Shop supports them, after I emailed back explaining they still support this company so we can see what kind of company Bob shop ### 1/5 — Terrible App *2024-03-22, version 7.1.45* App is full of bugs. ### 1/5 — Poor customer service *2022-09-06, version 4.7.3* Bud or buy automatically re listed items from a seller after someone else had won them. The seller confirmed this. Bid or buy simply closed the ticket without resolving the issue. Not to mention bobbucks taking 2 days to clear? ### 1/5 — Bugs …. Bugs …. Bugs *2021-11-15, version 4.6.1* As of this latest update, the app crashes immediately on any task you attempt to do. It used to work fine for me prior to this version but now ……. wham, bam, crash ! ### 1/5 — Crashes when I tap on a watchlist item *2021-05-13, version 4.3.5* The app crashes when I tap on a watchlist item to view it ### 1/5 — App fails to open *2020-09-19, version 4.3.0* Good day the app fails to open. Should we just use the website? Thanks ### 1/5 — Terrible app *2020-03-17, version 4.2.1* The app keeps on closing down, its very slow and not very user friendly! ### 1/5 — Crash *2020-02-12, version 4.2.1* App keeps crashing when photographs are uploaded! ### 1/5 — Shipping *2018-11-24, version 3.9.8* Shipping and payment options so cumbersome and useless compared to EBay ## Most praised reviews (10 highest-rated) ### 5/5 — Great app. Suggestion *2020-07-08, version 4.2.2* It would be great to have an indication on closed auction whether they sold or not. Maybe consider placing something that says: “sold to another member” or “did not sell” This would be helpful with item you are watching, and maybe watch again if they are relisted. ### 5/5 — Pretty good and getting better *2020-03-16, version 4.2.1* Big fixes and accessibility have improved. But it will take a little more time for the app to be as accessible and intuitive as eBay. I would really give it 4.5 stars but it is on the 5 star trajectory. ### 5/5 — Best site ever *2018-10-10, version 3.9.7* Homegrown and best ever auction site!!! ### 5/5 — Good app *2017-03-08* Competent in all areas. Good job ### 5/5 — Great App *2016-12-24, version 3.7.9* This app is one of the easiest to use. Great to find something so simple yet effective ### 5/5 — Review *2016-11-29, version 3.7.8* Great site. Easy to use. ### 5/5 — Mr *2015-11-18, version 3.5.7* Working flawlessly for me! ### 5/5 — Great App *2015-06-23, version 3.5.4* This is a great App with ease of use. Very handy for the quick bid at late hours to win! I like!!! ### 5/5 — Good *2015-05-06, version 3.5.4* Good app ### 5/5 — Super! *2015-04-08, version 3.5.4* Great app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*