# Bob the Train & Friends TV — user reviews > 30 indexed App Store user reviews of Bob the Train & Friends TV by USP Digital Private Limited, rated 4.20/5 from 417 ratings. - Source: https://appshunter.io/ios/app/bob-the-train-and-friends-tv/id1388913982/reviews - App overview in markdown: https://appshunter.io/ios/app/bob-the-train-and-friends-tv/id1388913982.md - Rating breakdown: 5★ 266 · 4★ 55 · 3★ 35 · 2★ 21 · 1★ 40 ## What do users think of Bob the Train & Friends TV? Overall sentiment: negative **Pros** - 👍 Child enjoys the app - 👍 Worked well initially **Cons** - ❌ Paid for access, still can't use - ❌ Subscription doesn't work - ❌ App not working after purchase - ❌ Cannot download videos - ❌ App does not open - ❌ Deceptive payment practices - ❌ Content not viewable - ❌ App broken after updates - ❌ Not working offline - ❌ Restore purchase fails - ❌ Wrong language - ❌ Automatic renewal issues - ❌ No response from developer **Commonly reported bugs** - App not working after purchase - Subscription not recognized - Cannot download videos - App crashes or won't open - Restore purchase fails - Videos not viewable - App broken after updates - App not working offline - Incorrect language displayed - Automatic renewal issues - No download area for retrieved videos **Most requested features** - Fix app after updates - Allow offline viewing - Fix restore purchase functionality - Add user account section for renewal management - Fix language settings ## Newest reviews (14 of 30) ### 1/5 — Subscription is not working *2019-09-08* I did the monthly subscription so I could download for my plane ride and it’s not working! It says completed, I got charged, I tried to restore. Every time I push download it says I need to subscribe... so I try again and it says I already am subscribed. **Developer response:** Hello, Sorry to know about this. We have shared your concern with our team & we'll surely look into this, please be assured. In the meantime, could you please reach out to us at support@uspstudios.tv & share a detailed feedback that will help us in understanding & resolving your issue in a better way. ### 1/5 — Unable to use *2019-07-31* Bought for my child who loves the videos . Went to download on their iPad and says I need to buy another lifetime subscription. Making it pointless that it’s on my phone.defeats the purpose would have tried their other app but already lost 15$ on this **Developer response:** Hello Adam, Please use the same iTunes account in the other device and then start the app and your purchase will be restored. If it did not work please email us at support@uspstudios.tv & share a detailed feedback that will help us in understanding & resolving your issue in a better way. We'll surely look into this, please be assured. Thank you. ### 1/5 — Bad *2019-05-22* Bad bad bad bad bad bad bad bad 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡🥺😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡🥺🥺😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 **Developer response:** Hi Mark Bandawat, we are sorry for the inconvenience caused to you. Please send your feedback at support@uspstudios.tv so we can analyze and fix it in the next app update. ### 1/5 — Bob the train *2019-03-29* Subscribed, deleted, downloaded again, restored purchases and still cannot do anything! I paid $15.99 for complete access and I cannot do anything! I want my money back please! ### 1/5 — Paid but no access *2019-02-17* Paid for the subscription but still no access to the content. ### 1/5 — Still not working *2019-01-10* I tried to change the language setting to English but still in different language. I would give this a zero rating. Glad I haven’t purchased anything. ### 1/5 — What *2018-12-02* Why is in portugués????? **Developer response:** You can change the language to your preference by going into the parents screen. Sorry for the inconvenience. ### 1/5 — Takes your $ and tells you that you did not subscribe *2018-10-03, version 2.6* Paid for unlimited and still tells me I have to subscribe 😡 **Developer response:** Please try restoring purchases on the latest version of the app. Sorry for the inconvenience. ### 1/5 — Don't bother downloading *2018-09-28, version 2.5* This is the most ridiculous app I've ever used. I've subscribed and apparently downloaded a video but there is no download area in the app to retrieve it from so every time I press on the video it asks me to download it again.. possibly a scam? Also where is the user account section so I can undo the automatic renewal? It says there will be an option to do so but it doesn't exist!! ### 1/5 — Cant download even paying for subscription *2018-09-24* Paid for monthly subscription and still Unable to do anything as it keeps telling me That it is for subscribers only ### 1/5 — Scam? *2018-09-23* I paid the $8.99 for the annual subscription on September 10th. Never received the content, no response from developer after multiple attempts. I think this is a scam. Very disappointed. ### 1/5 — Cheaters *2018-09-21* App closing automatically after clicking on any videos. Return my money back 😡😡😡 ### 1/5 — Could not access premium content *2018-09-12* I couldn’t access the premium content promised per the subscription. Attempts to contact the developer were unsuccessful. ### 1/5 — Scam, don't buy! *2018-06-25* Paid subscription but still couldn't download or watch any videos. Emailed USP Studios, no response. There were no reviews or comments on this app as they had "reset" the comments. Should have realized this was super dodgy. Don't buy this - it's a scam. ## Most critical reviews (10 lowest-rated) ### 1/5 — Nothing works *2020-12-17* Don’t waste your money! Even after purchasing the mont access, I cannot download any of the videos. What a waste! ### 1/5 — Not happy with the app. *2019-12-07* Hello, I’m not happy with some of the songs. Chubby cheeks - sends the wrong message. I would like a refund. I have deleted the app from my child’s iPad. ### 1/5 — Subscription doesn’t work *2019-12-04* Subscribed still can’t view or download. Want my money back. ### 1/5 — App not working after making infinity payment *2019-11-04* I made a payment for the infinity plan on sept 02 this year .and now the app is no more working and it’s asking for subscription . I am not happy with this . This is deception .i cant make payment and still not get the service ,this is really bad . ### 1/5 — Nothing works! I want to get my money back! *2019-10-30* I read the reviews but thought, well, I need Bob for a plane ride. Well, nothing works on my iPad. None of the videos are viewable, and none of them are downloadable (not that that would matter, as they are not viewable anyway). They need to withdraw this from the App Store until things are fixed. Don’t waste your time! ### 1/5 — FIX *2019-10-13* DOES NOT WORK AFTER APPLE UPDATE!!!! Please fix ASAP as I bought the $19.99 version and it will not work!!!! ### 1/5 — Not working *2019-10-13* My grandson loves this app but it won’t start up. Please find a way to fix it. As of now we are going through other means to get it. ### 1/5 — Bought the subscription *2019-10-11* I just bought the life subscription for the plane ride so that my child can watch it offline, the app does not work anymore on my iPhone in fact it does not even open at all. The. On my iPad every-time I try to do restore purchase it says it purchase restore completed but nothing happen. I want my money back! ### 1/5 — App not working *2019-10-11* PLEASE fix the bugs ASAP! ### 1/5 — Bob the train *2019-09-27, version 3.2* Worked lovely when I paid year subscription. However since latest update it just locks and won’t open at all ## Most praised reviews (6 highest-rated) ### 5/5 — AYDEN *2024-05-10* AYDEN ### 5/5 — J.jj. *2019-07-30, version 3.2* ,/(I OJ;h d t tt7 ruccr 5ths (£is j ### 5/5 — Rgudnvu lmNkvxtydcvfbnjjydaDcfd *2019-07-14, version 3.2* ; bgffgvgt. V. L0 ZqazzaazIqqzqzzkqqqkqqjqqqtqqqqjqqqqqqqanqqqqqqqqqqqqqqqqqqqqqqqqqqqzqqqqqqqqqqqq.’óczb,Pll6oo; Y, t .kd. q ok 0 ### 5/5 — Subscription doesn’t work! *2018-09-26, version 2.5* I paid for the year subscription which initially worked, however after a couple of weeks the app locked again even though the account on App Store shows my subscription! Contacted the app developer who advised an update was due and this should sort the problem. Having emailed again several times without reply the app still doesn’t work!! ### 3/5 — What delete this!!! ASAP! *2025-07-22* What is Test Vidsssss ### 3/5 — I’m in same boat *2021-07-28* I bought this as a one time purchase and I can’t access it anymore. I either want it fixed or my money back. I’ve been wasting so much time trying to figure out how to fix this and contact somebody about this. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*